Thu.Feb 22, 2024

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Beyond Accelerates Overstock Resurrection Following ‘Fatal’ Branding Mistake

Retail TouchPoints

Beyond, Inc. , owner of online retail brands Bed Bath & Beyond (BB&B) and Overstock , will bring back a standalone Overstock.com site in approximately five weeks rather than the September 2024 target date announced earlier. Beyond rechristened its Overstock site with the Bed Bath & Beyond name in June 2023 after it acquired the bankrupt retailer’s intellectual property.

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Hoka’s head of Apac distribution and e-commerce on stepping up its presence

Inside Retail

Inside Retail interviewed Hoka’s head of Apac distribution and e-commerce, Prasanna Bhaskar, on what the brand achieved in 2023 and how it is preparing to navigate the retail landscape in 2024. The outdoor brand has plans for an aggressive retail expansion while simultaneously continuing its community-building initiatives. Inside Retail : What is the overarching vision fuelling Hoka’s retail expansion into the Australian market?

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Amazon Aims for a Bigger Piece of the DSP Ad Tech Space

Retail Wire

The online tech giant is pushing to get advertisers on board to utilize its ad tech for purchasing ads across various publishers, not limited to its media. While this option has been available for a while, Amazon's ad executives are currently going strong with their efforts.

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What to know about Woolworths’ appointment of its first female CEO in 100 years

Inside Retail

The appointment of Amanda Bardwell as Woolworths Group’s next managing director and CEO, effective September 1, marks a historic moment for the parent company of Woolworths Supermarkets and Big W, which reported nearly $65 billion in sales last financial year. Bardwell, who currently leads the company’s e-commerce and digital businesses under WooliesX, is the first woman to be appointed MD and CEO of the company in its 100-year history.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Rite Aid Makes Employees the Stars of New Ad Campaign

Retail TouchPoints

Rite Aid has launched its new ‘It Means More’ to celebrate its employees, who represent the company’s “steadfast focus on creating meaningful interactions,” according to a company statement. The pharmacy chain is illustrating its commitment to serving customers by featuring actual employees engaging with visitors in a series of ad spots showing relatable situations, such as picking up urgent prescriptions and checking off a long (and diverse) to-do-list. “Putting our customers first by cre

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Apple Releases Its First Sports App

Retail Wire

On Wednesday, Apple introduced a brand-new app called Apple Sports, which is free on the iPhone and delivers real-time scores, stats, and more.

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Etsy Sales Expected To Decline in First Quarter

Retail Wire

Etsy, the online marketplace known for handmade and vintage items, foresees a dip in sales for the first quarter of the year. This comes amidst ongoing challenges in consumer spending, which has put a strain on the company's expectations.

Consumer 147
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Tasmanian timber retailer The Wood Guys up for sale

Inside Retail

Tasmanian timber retailer The Wood Guys is on the market for the first time since its establishment in 2005. The Wood Guys has established a prominent presence in the area, operating out of two stores, in Devonport and Derwent Park. In addition to offering products to the local market, the company has drawn interest from mainland consumers. “We have completed many notable commissions – a new kitchen for the CEO of Estee Lauder, a custom table for Harvey Norman, timber for the Emirates Wolg

Marketing 130
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Vice Media Faces Uncertain Future Amid Ownership Changes

Retail Wire

Vice Media, a once-thriving news website, is now on shaky ground. Six months after its sale to former lenders following bankruptcy, the company is mulling over drastic measures.

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Alibaba exec talks about how Australian businesses can target SEA and China

Inside Retail

Southeast Asia’s growing middle class presents a significant opportunity for Australian and New Zealand brands in the agricultural, food and beverage, and health and wellness sectors, but cultural differences and language barriers are key challenges to connecting with this market. As head of marketing at Alibaba Group , Australia and New Zealand, Kit Yau has a solid understanding of what consumers in these markets are looking for from Australian and New Zealand brands.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Rivian Faces Tough Times, Announces Layoffs

Retail Wire

Rivian, the electric vehicle (EV) company, is tightening its belt once again. Founder and CEO RJ Scaringe revealed in a companywide email that the company is axing 10% of its salaried staff and a limited number of non-manufacturing hourly workers.

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“I didn’t have any formal experience in the retail industry”: Alyce Tran

Inside Retail

Alyce Tran co-founded and built two viral brands from the ground up. Her savvy for social media not only sells out products but landed her a role as head of sales for ANZ at LTK, the world’s largest premium influencer marketing platform. She speaks to the power of collaboration, finding a niche and career pivoting. Inside Retail : Tell me about your career journey.

Fashion 130
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Japan’s Semiconductor Revival Begins With Taiwan

Retail Wire

Japan's semiconductor industry is experiencing a resurgence with the influx of Taiwanese chip companies. The move signifies a broader trend of decoupling from China and strengthening alliances in the global chip market.

Marketing 130
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Universal Store records sales uplift despite decline in core business

Inside Retail

Fashion retailer Universal Store has posted group sales of $158 million for the first half of FY24, up 8.5 per cent year on year. The core Universal Store business saw sales decline of 1.4 per cent to $133.2 million, but there were signs of improvement as the half progressed. The improving trend also continued into the first seven weeks of the second half.

Fashion 130
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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AT&T Network Outage Leaves Users Stranded

Retail Wire

In the morning on Thursday, Feb. 22, AT&T customers across the United States found themselves in a communication black hole. Unable to make calls, send texts, or access the internet, frustration mounted as the outage persisted.

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How is AI Reshaping the Retail Industry

Retail Gazette

Artificial Intelligence (AI) is revolutionising the retail industry, fundamentally changing how businesses operate and interact with customers. With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth. Keep reading to explore how AI is reshaping the retail landscape and revolutionising the shopping experience.

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Boeing Replaces 737 MAX Program Leader Ed Clark With Katie Ringgold

Retail Wire

Ed Clark, who oversaw the Renton, Washington, factory that produced the plane involved in the recent door plug blowout, has been ousted from Boeing.

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Mike Ashley: ‘Snobs’ at Morgan Stanley dropped a ‘nuclear bomb’ on Frasers

Retail Gazette

Mike Ashley has accused Morgan Stanley of dropping a “nuclear bomb” on his business with a demand of £790m that he claims was motivated by snobbery. Lawyers accused the investment bank of a “class-driven” decision when it attempted to force Frasers Group to abandon bets on the share price of Hugo Boss in 2021, The Telegraph reported. In court filings quoting bank staff, Frasers said Ashley, who was then CEO, was viewed as an “upstart”, who would have “zero respect to the norms of the way in whic

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Prescription Delays Nationwide After Cyberattack

Retail Wire

Pharmacies all over the U.S. are facing delays in prescription orders due to a cyberattack on a major healthcare technology company.

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WHSmith and Holland & Barrett court ex-Body Shop employees

Retail Gazette

WHSmith and Holland & Barrett are among the retailers encouraging staff affected by store closures and redundancies announced by The Body Shop to apply for current job vacancies. The retailers reached out on LinkedIn to employees of the ethical beauty retailer who might be impacted by the mass restructuring of the chain’s UK business. On Tuesday, Administrators at FRP said it would be closing nearly half of The Body Shop’s 198 stores and around 40% of head office jobs to “support a simplifie

Shopping 104
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American Queen Voyages Ceases Operations and Cancels Future Cruises

Retail Wire

The cruise line has stopped operations effective immediately.

Shipping 147
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The Real Deal About ZTNA and Zero Trust Access

Cisco Retail

ZTNA hasn’t delivered on the full promise of zero trust Zero Trust has been all the rage for several years; it states, “never trust, always verify” and assumes every attempt to access the network or a… Read more on Cisco Blogs

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Shutting down Overstock was ‘a fatal mistake’: Beyond executive chairman

Retail Dive

Beyond Inc. will reopen Overstock's online store in the coming weeks in collaboration with Shopify.

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From childhood curiosity to Cisco’s FIFA Women’s World Cup all-female Dream Team

Cisco Retail

This blog is by Noor Zafar, a Cybersecurity Cadet Risk Advisory Analyst at Deloitte in Australia and a former member of Cisco’s FIFA Women’s World Cup all-female Dream Team.

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Why API Management Is Critical to Securing Access to Large Language Models

Mulesoft

Generative AI promises vast opportunities for efficiency, so naturally, businesses are rapidly looking for ways to incorporate AI into their operations. One prominent option is to use large language models (LLMs), and one of the more convenient ways to engage with LLMs is through APIs. Developers can gain access to popular LLMs, such as those […] The post Why API Management Is Critical to Securing Access to Large Language Models first appeared on MuleSoft Blog.

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Lululemon advances circular fashion with recycled nylon product

Retail Dive

The retailer partnered with Samsara Eco to introduce an enzymatically recycled nylon 6,6 product in what the companies say is a milestone in textile recycling.

Fashion 102
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Automating Observability of Public Cloud Deployments with Cisco Cloud Observability APIs

Cisco Retail

Turn cloud native chaos into business context Considering that more than 90% of organizations leveraging public clouds are moving to a multi cloud strategy Cisco Observability Platform [1] promises… Read more on Cisco Blogs

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How to optimize retail customer experience year round

Retail Customer Experience

Forging a partnership with an expert outsourcing team can reap a wide range of benefits for retailers striving to provide excellent customer experiences. In advance of a free webinar on the strategy, an iQor leader maps out those benefits.

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Go Outdoors to open in ex-Wilko Metrocentre store

Retail Gazette

Go Outdoors is set to open a new 20,000sq ft Express store inside the Metrocentre at Gateshead. The outdoors specialist will move into the centre’s former 20,242sq ft Wilko unit and will be its only store in the region within a shopping centre environment. Go Outdoors Express Metrocentre will stock a variety of high performance outdoor clothing and accessories brands such as Rab, OEX, and Berghaus.

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Amazon proposes less packaging, more savings for its sellers

Retail Dive

Testing for Ships in Product Packaging compatibility often involves “a series of drops and vibrations,” a packaging innovation team leader said. Sellers can expect fee discounts for program participation.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio