Inside Retail

SEPTEMBER 10, 2023

Australian fast-fashion brand Princess Polly has expanded in the US opening a flagship store in Los Angeles. Established in 2005 by husband-and-wife team Wez and Eirin Bryett, the Gold Coast brand sells on-trend women’s clothing for predominantly Gen Z consumers. Since its entry online in 2019, the company says US sales have made up the majority of its revenue.

Fast Fashion 278

Fast Fashion Wholesale Fashion Location 278

Retail Gazette

SEPTEMBER 10, 2023

Morrisons is in talks to sell its petrol forecourts business to Motor Fuel Group (MFG), which is also owned by private equity firm CD&R. A deal could come in the next month or two for Morrisons’ 340 forecourts, which Sky News reported could be worth around £2.5bn. CD&R had flagged the “potential opportunity for a commercial operational partnership between Morrisons and MFG” two years ago.

Grocer 124

Grocer 124

Inside Retail

SEPTEMBER 10, 2023

Australian fashion and premium jeans label Nobody Denim is renowned for its dedication to local production and manufacturing. Its founder John Condilis has also been a champion of supply chain innovation and transparency over the years. So a recent report that the business had laid off 40 garment workers was seen as a blow to fashion brands that view local production as a sustainable and profitable enterprise.

Fashion 264

Fashion Promotions Planning Accounting 264

Retail Gazette

SEPTEMBER 10, 2023

Asda has signed up singer Michael Bublé to star in its Christmas advert. The Sun reports that Bublé will appear as a checkout worker in a series of ads directed by Taika Waititi, who directed JoJo Rabbit and Thor: Ragnarok. Bublé is inextricably linked with the festive period and his Christmas album is one of the best-selling albums of the 21st century.

Grocer 124

Grocer Checkout Advertising 124

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Inside Retail

SEPTEMBER 10, 2023

According to PwC, trust has declined in the past year with only 30 per cent of people saying they have trust in consumer markets compared to 32 per cent the year prior. With Covid-19 fresh in our minds and a cost-of-living crisis still unfolding, there are plenty of reasons for consumer trust to have eroded, from increased prices at the cash register to lingering supply chain issues and delivery snafus.

Checkout 147

Checkout Consumer Customer Experience Marketing 147

Retail Gazette

SEPTEMBER 10, 2023

John Lewis Partnership is set to report another loss this week at its half-year results, its first under the helm of new chief executive Nish Kankiwala. However, losses are expected to come in lower than the £99m shortfall posted a year previously, according to The Mail on Sunday. It is not unusual for John Lewis to make a loss in its first half – it has in three out of the last four years – as it does not cover the critical Christmas trading period.

Grocer 119

Grocer Department Stores ATS 119

Retail Gazette

SEPTEMBER 10, 2023

Co-op has hired undercover guards to patrol its shop floors as it looks to combat the rise in shoplifting. The supermarket chain said it had increased the use of “covert” security staff to catch theives in stores, The Telegraph reported. The security employees are supplied by contractor Mitie and have been trained to confront and hold thieves until the police arrive on the scene.

Supermarket 119

Supermarket Shopping Management 119

Inside Retail

SEPTEMBER 10, 2023

Mexican quick-service restaurant group Zambrero has opened a new flagship restaurant in Sydney’s Kings Cross. The new location showcases the brand’s new, refreshed visual identity, and boosts its footprint to 14 outlets across the Sydney metro. The QSR chain has partnered with full creative agency Today the Brave to redesign the customer experience and rapidly grow the brand.

Customer Experience 130

Customer Experience Location Marketing 130

I Vend

SEPTEMBER 10, 2023

A retail point of sale system is an essential in retail. Every retailer needs one, and pretty much all retailers have one. A retail point of sale system is about enabling and recording sales transactions – but it’s also so much more than that. Chosen well, a retail point of sale system can be the enabler that drives business growth and retail success.

Point of Sale 111

Point of Sale Inventory Turnover Management Inventory Management 111

Retail Gazette

SEPTEMBER 10, 2023

John Lewis boss Sharon White has branded UK high streets as “looting grounds” for criminal gangs as she calls on the government to review the current state of town centres. In a letter to The Telegraph, the chairwoman said local high streets were being destroyed by the rise in shoplifting and antisocial behaviour, encouraged by years of shop closures that have left many town centres littered with “seemingly endless” rows of charity shops and boarded up storefronts.

Shopping 105

Shopping Planning Department Stores ATS 105

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Shopify

SEPTEMBER 10, 2023

A common misconception for consumer brands is that the marketing process ends at the point of purchase. Explore the 7 proven strategies to maximize retail customer lifetime value. Learn how to boost loyalty, increase sales, and drive long-term growth.

Consumer 98

Consumer Marketing ATS 98

Retail Gazette

SEPTEMBER 10, 2023

Waitrose is slashing prices on 250 of its popular autumn products on Wednesday, the supermarket has revealed. The move will cut prices by 10% on average, across items including pasta, whole chickens, sausages and potatoes. The change makes it the third time Waitrose has lowered the costs of hundreds of products this year, under an £100m investment in lowering prices.

Grocer 105

Grocer Outdoor Supermarket Marketing 105

Hyken

SEPTEMBER 10, 2023

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. How the ‘Zero Consumer’ is Inspiring Innovative Visual Imagery for Retail Success by Peter McCall (Total Retail) Consumers’ shopping expectations have skyrocketed.

Customer Retention 73

Customer Retention Customer Experience Shipping Returns 73

Cisco Retail

SEPTEMBER 10, 2023

Today, Cisco announced Nicole Isaac has joined the company’s Government Affairs organization as Vice President of Global Public Policy.

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Inside Retail

SEPTEMBER 10, 2023

For a while, it was looking like a meaningful downward rent reset at shopping centres was a real possibility. By ‘reset’ we mean a substantial correction, not just the kind of fleeting, across-the-board compression of leasing spreads that you can expect in a normal economic contraction. We truly believed that this time it was going to be different, that landlords and tenants would engage in more meaningful risk-sharing: mainstream media was trumpeting it, governments were shaming landlords into

Shopping 130

Shopping Consumer Marketing ATS 130

Star Miconics

SEPTEMBER 10, 2023

Star to unveil its latest advancements in POS technology, featuring the multi-media mC-Label3 printer and Star-branded high-resolution barcode scanners. San Antonio, TX – September 10, 2023 – Star Micronics , a global leader in mobile, point-of-sale (POS), and customer engagement technologies, is pleased to announce its participation as a gold sponsor in VARTECH 2023 , hosted by BlueStar.

Point of Sale 64

Point of Sale Accessories Management ATS 64