Retail TouchPoints

MAY 15, 2023

Amazon has been overhauling its logistics network to “regionalize” where inventory is located across the U.S. in an effort to reduce delivery costs while maintaining the fast shipping speeds the company is known for, multiple sources report and Amazon has confirmed. Today, 76% of the products customers order are fulfilled from facilities within their region, Amazon said, and as a result the company said it expects 2023 will be the fastest year yet for customers in terms of delivery speed.

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Fulfillment Inventory Management Shipping Location 265

Inside Retail

MAY 15, 2023

Lifestyle label Laura Ashley has partnered with homeware marketer Basford Brands to launch a soft furnishings range in Australia and New Zealand. The partnership will launch the brand’s exclusive and signature prints on manchester, curtains, cushions, throws and made-to-measure fabric designs across homeware and lifestyle retailers. Carolyn D’Angelo, senior MD at Gordon Brothers Brands and president of Laura Ashley global, described the new partnership as a “perfect fit” to reintroduce the Laura

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Home Furnishings Accessories Apparel Fashion 246

Retail TouchPoints

MAY 15, 2023

Bath & Body Works is focusing on growing its men’s business with the introduction of new skincare and beard care collections. The retailer has already grown its men’s category by 50% over the past three years through product evolution and assortment expansion, and the new offerings aim to help the retailer maintain its momentum in the men’s care space.

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Returns Shopping ATS 263

Inside Retail

MAY 15, 2023

Luxury brand Loewe has launched its first retail location in Australia, choosing a historic Melbourne building in the city centre as its home. Loewe Melbourne, located at 161 Collins Street in the city’s T&G Building, is inspired by creative director Jonathan Anderson’s Casa Loewe. According to the brand, Loewe Melbourne is a new entry point into “the Loewe universe, where the house’s innate connection to art, craft, and design is brought to life” The interior

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Accessories Location ATS 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MAY 15, 2023

Collaboration is key to a successful retail enterprise, but companies may have some work ahead to leverage their talent to the fullest. According to a new report from CMO Council and KPMG , 70% of marketers don’t feel very confident in their current sales and marketing model to sell effectively in the digitalized customer journey. Fixing this problem will require continuing to break down silos, as 60% of respondents said marketing and sales don’t co-own customer strategy and data. “ Breaking dow

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Marketing Accounting Target Market Returns 261

Inside Retail

MAY 15, 2023

The Group CEO and MD of Toys ‘R’ Us – Louis Mittoni – has resigned but will continue to assist the company during the coming six months as it seeks a replacement. Mittoni is the largest shareholder in the ASX-listed company and will remain on the board as an executive director while serving out his notice period. In a stock-exchange filing, the company said Mittoni will focus on key international projects in the ANZ and UK-licensed territories.

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Planning 244

Inside Retail

MAY 15, 2023

To what extent can fast fashion brands make inroads in their sustainable practices and reduce their textile waste without fundamentally changing their business and operating model? Online fast-fashion brand Shein has entered a partnership with circular economy company Queen of Raw, as part of its goal of achieving full circularity by 2050. Shein has committed to using Queen of Raw’s MateriaMX software to source and repurpose deadstock fabric materials as a means of reducing its excess inventory.

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Fast Fashion Fashion Consumer Management 237

Tokinomo

MAY 15, 2023

Campaign corner Adieu. Corona’s recent commercial shows that relaxation means different things to different people. While Snoop Dogg and Karol G, both musicians, find ultimate relaxation by reclining in beach chairs, gazing at the ocean and savoring cans of Corona Extra, comedian Andy Samberg struggles to fully let go of the idea that there might be something else to explore.

Shopping 212

Shopping ATS Marketing 212

Retail TouchPoints

MAY 15, 2023

By the end of this year, more than 200 million smart speakers are expected to be sold globally, led by the Amazon Echo and Google Nest devices, and that number will grow in the years ahead. Consumers are enjoying the benefits of a hands-free, voice-activated application to help cook a recipe or shop online. A report from Capgemini Research Institute spotlighted two interesting findings: First, nearly three-fourths of smart-speaker usage is commerce-related: researching products, making purchases

Marketing 212

Marketing Inventory Management Consumer Shopping 212

Retail Focus

MAY 15, 2023

Revo, the premium, high-quality performance sunglass company, announced today the opening of their first flagship store in Barcelona, Spain. The store is located on Baixada de la Llibreteria, in the Gothic Quarter, one of the city’s most charming and highly trafficked districts. The newly completed store will bring a unique and immersive shopping experience to Revo fans and newcomers to see the entire brand under one roof.

Location 147

Location Consumer Shopping ATS 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

MAY 15, 2023

If you’ve logged onto the Woolworths website in the last couple of years to ask a question about your online order or locate a store, you’ve probably met Olive. The virtual assistant is a cute googly-eyed green olive created to triage questions, problems, and direct more complex challenges to the brand’s call centre staff. Like Woolies, many brands and organisations now have a virtual assistant as part of their support staff.

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Finance Customer Experience Location Management 130

Retail Focus

MAY 15, 2023

Selfridges launches The Stock Market at the Corner Shop, a month-long circular experience where customers can uncover the value of what they already own, exchange items for Selfridges credit and restore or upcycle clothing and accessories. Drawing inspiration from the towering 360 o desks and the rotundas of data-filled screens found at the London Stock Exchange, The Corner Shop will be transformed into a ‘trading floor’, an immersive hub for buying, selling, repairing and upcycling.

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Marketing Shopping Accessories ATS 147

Inside Retail

MAY 15, 2023

Jidu, a Chinese electric vehicle manufacturer, recently unveiled its first “Roboverse” experience centre at Taikoo Li Sanlitun, a shopping centre in the Sanlitun area of the Chaoyang District in Beijing, China. A collaboration between Jidu and Gensler, the experiential space brings together product experience, digital experience, brand display, art space and other functions, with the aim of uniting people, art and technology.

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Consumer Planning Shopping ATS 130

Retail Wire

MAY 15, 2023

The University of Michigan’s U.S. consumer sentiment index fell to a six-month low in May as Americans became concerned about the nation’s economic prospects as they await Congress approving the federal debt ceiling. The Congressional Budget Office has said the U.S. may default on some payment obligations if the debt ceiling is not raised.

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Consumer 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Wiser

MAY 15, 2023

For some, implementing a new pricing strategy can feel like a real shot in the dark. Set your prices too low and you’ll miss out on profit. Too high, and you’ll lose sales to your competitors. It’s not as simple as copying the competition’s prices, and there is no easy, one-size-fits-all solution. Luckily, you don’t actually have to continue flying blind.

Consumer 146

Consumer Marketing Promotions Management 146

Retail Wire

MAY 15, 2023

The novel coronavirus pandemic put a crimp in Primark’s U.S. expansion plans, but the fast-fashion retailer is now set on growing its store count from 13 to 60 by 2026. “There is nobody who is doing what we’re doing around price, quality and value,” said Kevin Tulip, Primark’s U.S. president.

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Planning Fast Fashion Fashion 130

Retail Dive

MAY 15, 2023

A Missouri plaintiff said that 90% of the products Nike advertises as using recycled materials don’t, and that some of the recycled materials themselves are environmentally harmful.

Advertising 141

Advertising 141

Retail Wire

MAY 15, 2023

Michael Lasser, an analyst at UBS, expects Walmart to post 4.5 percent year-over-year growth in same-store sales for its first quarter. Target, he thinks, will only register a 0.5 percent gain. Both companies will have margins pressured as consumers buy lower-margin everyday items rather than more profitable discretionary products.

Consumer 130

Consumer ATS 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Times

MAY 15, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This year, JDE (Jacobs Douwe Egberts), is celebrating 100 years of one of its most tried and trusted coffee brands – Kenco. With a series of activities planned, the campaign begins with an uplifting in-store competition, on-pack design changes and an ATL campaign to support the centennial year.

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Planning 98

Retail Wire

MAY 15, 2023

Elon Musk has decided that NBCUniversal advertising executive Linda Yaccarino will lead Twitter as its new chief executive officer. Ms. Yaccarino, as it turns out, was “foolish enough” to want a job that comes with a lot of “pain” attached, based on Mr. Musk’s public comments. Some believe that Twitter’s incoming CEO is being set up for a fall, having to fix some of the self-inflicted wounds visited on the social site by Mr.

Advertising 100

Advertising 100

Retail Times

MAY 15, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Fourth-generation family cheesemaker, Butlers Farmhouse Cheeses, continues to drive the British cheese renaissance with a trio of new listings for Parlick. With three hard and soft cheeses in the range, Sainsbury’s has Parlick Original (from 17 May), Waitrose will stock Parlick Brie (from 26th July) and Parlick Original and Parlick Olive are available in

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Supermarket 98

Retail Wire

MAY 15, 2023

Yintao “Roger” Yu, the former head of engineering for Bytedance’s U.S. operations, filed a wrongful termination lawsuit against the company earlier this month. Mr. Yu said China’s Communist Party had a special office in the company giving it supreme access to all the company data, even data stored in the United States.” Bytedance, the parent company of TikTok, has dismissed Mr.

Planning 100

Planning 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

MAY 15, 2023

May showers don’t just bring spring flowers. It is an important month for recognizing the diverse cultural heritages of various communities across the United States and the Americas and beyond.

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Retail Wire

MAY 15, 2023

Traditional diversity, equity and inclusion (DEI) programs that focus on identity groups can sometimes have the unintended consequence of pigeonholing individuals as either victims or villains. New programs that emphasize belonging (DEI-B) acknowledge that all people bring some biases to work and give them the time and space to identify preconceived views without the fear of being ostracized.

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Retail Dive

MAY 15, 2023

By utilizing a modern solution for drop shipping, retailers can quickly and easily add third-party products to their e-commerce sites and online marketplaces

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Drop-Shipping Shipping 105

Retail Wire

MAY 15, 2023

Amazon.com uses artificial intelligence technology to make it easier for customers to shop for items to buy, optimize truck routes to deliver goods more quickly and determine where to warehouse inventory. “I think one area that we consider key in order to lower cost to serve is on inventory placement,” said Stefano Perego, vice president of customer fulfillment and global ops services for North America and Europe at Amazon.

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Fulfillment Shopping ATS 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

MAY 15, 2023

Do you feel a bit lost when people refer to certain environmental sustainability topics and aren’t sure where to start when it comes to learning more?

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Retail Dive

MAY 15, 2023

In the newly created role, Cooper will focus on growing the retailer’s customer base as the company moves further off-mall.

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110

Retail Pro

MAY 15, 2023

Pop-ups are increasingly becoming popular among established retailers looking to inject some fun and excitement into their retail routines. Often thought of as vehicles for direct-to-consumer and start-up brands, they are making inroads as a means of attracting new customers, … Continue reading → The post Look What’s Popping Up in Traditional Retail first appeared on Retail Pro Blog.

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Consumer 74

Retail Dive

MAY 15, 2023

Tied to fax machines and Excel spreadsheets, many companies are resistant to change and slow to adapt to new ways of doing business.

Apparel 113

Apparel Fashion 113

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience