Retail TouchPoints
OCTOBER 26, 2020
This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they will face as fall and winter bring the threat of a COVID-19 resurgence as well as the usual holiday rush. With ecommerce traffic unlikely to wane anytime soon, retailers need to harden their operations to prepare for a potential holiday rush.
Global Shop
OCTOBER 26, 2020
If you’re looking at Global Shop Solutions as a possible ERP solution for your manufacturing business, you can find answers to the basic “Who are you and what do you do?” questions on our website. But you probably also have questions that are unique to your business. So we thought it would be a good idea to post some “drill down” questions that address specific issues regarding our ERP system.
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Retail TouchPoints
OCTOBER 26, 2020
GameStop will now offer customers a buy now, pay later payment option across its more than 3,300 U.S. retail stores, online and via its mobile app. The video game retailer has deployed this service, which allows shoppers to pay in four interest-free payments, through a partnership with global payments provider and shopping service Klarna. GameStop also will be featured in Playing for Keeps, Klarna’s immersive gaming event series, which will be livestreamed on Twitch on Oct. 27 and 29.
Shopper Intelligence
OCTOBER 26, 2020
Dairy is a versatile department. Categories that sit side by side play very different roles for shoppers and for retailers. By comparing categories, we better inform our category management strategies. Using the latest shopper insights from Shopper Intelligence UK’s recent survey (June-September 2020) here we shall focus on two categories within Dairy: Yoghurts vs.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
OCTOBER 26, 2020
Macy’s has introduced personal stylists, available virtually or in person, to help shoppers both select outfits for themselves and find the right gifts for others during the holiday season. The stylists also can offer advice on home décor and help customers perfect their virtual backdrop for video celebrations. Shoppers can make an appointment by visiting macys.com/personalstylist and choosing their location, date and preferred time, as well as select whether they want an in-person or virtual me
Retail TouchPoints
OCTOBER 26, 2020
Moving customers in and out of brick-and-mortar retail stores can feel like a game of chess. There are many moving pieces that lead up to the ultimate goal of a strong and successful finish. Strategy is involved every step of the way, but oftentimes, most of the strategic focus is on the front end. Retailers constantly use marketing to capture prospective customer attention and persuade them to visit.
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