Tue.Sep 27, 2022

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Walmart Introduces ‘No Concerns’ Returns Including Home Pickup for Walmart+ Members

Retail TouchPoints

Walmart will launch three new returns options as part of its “No Concerns” campaign to accommodate early holiday shopping. Beginning in Oct. 1, 2022, Walmart will introduce: An extended Holiday Guarantee returns period allowing customers to return eligible purchases made on or after Oct. 1, 2022, through Jan. 31, 2023; Curbside returns, which will allow customers to remain in their vehicles when returning items; and Return pickup at home for Walmart+ members who will be able to schedule pickup o

Returns 330
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How online and offline retail are converging

Inside Retail

For more than two years into the pandemic, digital transformation and investment accelerated, and customers increasingly turned to online shopping as an alternative to traditional shopping. . However, as lockdowns and movement restrictions become more rare, what does this mean for the future of physical stores? Earlier this month, we heard from industry experts at Country Road, Klarna and Marketplacer about the latest trends they’ve seen in online and offline shopping, where the two are convergi

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4 Tips in Picking the Right Air Conditioner

Retail Focus

An excellent air conditioning unit doesn’t just offer respite from the summer’s heat. Still, it’ll also give the advantage of purification through the entire year, heating in winter, and controlling humidity during the monsoon. For this reason, they’re good investments that will always pay dividends. However, with so many available options on the market, it can be challenging to choose the right system.

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ToyWorld, Paw Patrol and TerraCycle expand toy recycling program

Inside Retail

Spin Master, the owner of the toy brand Paw Patrol, has partnered with TerraCycle and ToyWorld to expand a toy recycling program. . The addition of ToyWorld stores as collection points significantly expands the initiative that was first introduced last year. Consumers can now drop off damaged or outdated toys of any brand at any of the 40 Toyworld locations nationwide – or ship them directly to TerraCycle.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Plant-based products, canceled orders, and quick commerce - Weekly Snacks #25

Tokinomo

Campaign scoop. Romance novel. Remember classic covers of romance novels with a shirtless man? Well, Capri Sun took it to the next level and included Juicio, a character that looks like he stepped out of the cover of a romance novel. Juicio is used in the commercial just to turn off kids just to reveal its real message—that Capri Sun now contains 40% less sugar.

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Half share of Sydney’s Carlingford Court sells for $120.5 million

Inside Retail

Hong Kong-based real estate investment firm JY Group has acquired a 50 per cent stake in Sydney’s Carlingford Court shopping centre for $120.5 million. The centre occupies a 33,298sqm site, and is anchored by Coles, Woolworths and Target, along with 65 specialty stores including Bing Lee, Fitness First and The Reject Shop, cafes, restaurants and takeaway outlets.

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Optus under fire as purported hacker claims stolen data deleted

Inside Retail

Australian telecoms giant Optus came under more fire from the government on Tuesday for a massive cyber breach, while an anonymous online account believed to be that of the hackers said it was deleting stolen data and withdrawing a $1 million ransom demand. Singapore Telecoms-owned Optus, the country’s No. 2 mobile operator, said last week that data of up to 10 million customers including home addresses, drivers’ licenses and passport numbers had been compromised in one of Australia&

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UK’s top 25 fastest growing online retailers revealed

365 Retail

The UK’s top 25 fastest growing online retailers have been revealed with beer brewing brand Pinter topping the table. Pinter, based in Walthamstow, London, has grown sales by more than sixfold (626%) to almost £6 million as beer lovers save money in the cost of living crisis by serving perfect pints they have brewed at home from its specially developed keg.

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Optus under fire as purported hacker claims stolen data deleted

Inside Retail

Australian telecoms giant Optus came under more fire from the government on Tuesday for a massive cyber breach, while an anonymous online account believed to be that of the hackers said it was deleting stolen data and withdrawing a $1 million ransom demand. Singapore Telecoms-owned Optus, the country’s No. 2 mobile operator, said last week that data of up to 10 million customers including home addresses, drivers’ licenses and passport numbers had been compromised in one of Australia&

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The Best 2022 E-Commerce Tech Developments

Retail Focus

The online marketing industry is constantly evolving as retailers are always looking to improve their online marketing techniques to meet the demands of their customers. In what follows, we discuss the top 2022 e-commerce technology improvements guaranteed to develop your business. . Mobile Marketing . Mobile commerce is any marketing activity, which retailers use in promoting their services and products through mobile devices.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Retail roleplay: How Good Games creates community from dice and dungeons

Inside Retail

For the Australian board game, tabletop game and trading card game enthusiast, Good Games has been a pillar of the community for the past 16 years. Since launching in Sydney in 2006, the chain of hobby game stores has grown to 29 locations across the country, as well as two in the United States. And throughout the pandemic the business saw explosive growth as more Australians turned to games for fun and connection.

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Payment Trends Revolutionizing Retail in 2022

Retail Focus

Modern marketers have numerous alternatives in terms of reputable online payment options. Without an effective method of payment, it is challenging to deliver quality services to customers. In this article, we will discuss some of the payment trends revolutionizing retail in 2022. . PayPal . PayPal is an e-marketing enterprise that makes transactions possible between people via the internet.

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The 3 stages of onboarding that every manager needs to know

Inside Retail

Exasperated. Overwhelmed. Frustrated. These are some of the words that might describe a manager’s feelings when a direct report resigns. The burden of work for a manager to replace a person and have them fully productive is often significantly more than that of an HR or People and Culture department. Onboarding is a part-time process, often without a clear owner.

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What NOT to do in the investing industry

Retail Focus

The past few years have seen a significant influx of new investors, to where in 2020 alone, 15% of investors had started within the year. Charles Schwab defined it as an ‘investor generation’, a large-scale wave of individuals looking to make their money work harder, and figuring out a complex new world for the first time. Many use small amounts, often fractions of their savings or small chunks of their salaries to stock pick or invest in niche markets like cryptocurrency.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Will Starbucks Odyssey have a happy ending? Retail experts weigh in

Inside Retail

From the onset of the pandemic two years ago, almost every facet of our lives has had a digital component to it. One company that is intending to take full advantage of this new dawn is none other than Starbucks. The coffee giant recently revealed Starbucks Odyssey, a new experience powered by Web 3.0 technology that will offer Starbucks Rewards members and employees in the United States the opportunity to earn and purchase non-fungible tokens (NFTs).

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Tips: Back-of-House Office Set Up 

Retail Focus

Setting up a back-of-house office in a retail environment is easier than ever as home-working has brought office accessories to mainstream markets. Here are some tips on optimising your back-of-house office design so you can work more comfortably and productively. Optimal Desk Set Up. Statistics show that 63% of people are more productive working in a home environment.

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Byron Bay fashion brand Thrills sold for $50 million

Inside Retail

Universal Store Holdings has entered into a binding agreement to acquire casual youth fashion apparel retailer Cheap Thrills Cycles (CTC) – trading as Thrills – for $50 million. The Byron Bay label – founded in 2011 by Brooke and Tabitha McGregor along with Ryan Collins – sells vintage and coastal-inspired youth fashion apparel for both men and women.

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Highest Paying Tech Job in the UK

Retail Focus

The UK is a fertile ground for blossoming tech careers, so you aren’t making a mistake if you plan to go there. Meanwhile, everyone wants to make enough money to live beyond the average income level, so people fancy tech jobs because of their supposed high remuneration. However, the general assumption that all tech jobs come with a fat paycheck is faux.

Planning 130
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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How one of the world’s oldest activewear brands continues to evolve

Inside Retail

To talk through the evolution of Canterbury of New Zealand, let me first take you back to the brand’s beginning. Established in 1904 by John Lane, Pringle Walker and Alfred Rudkin, these three English immigrants turned proud Kiwis, began producing woollen clothing in the Canterbury province of New Zealand. The trio had such a love for the region they called home that they named their clothing company after it.

Outdoor 130
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The consumer goods world is back in Frankfurt for 2023

A1 Retail

Personal exchange is currently more important than ever. Because the still challenging economic and political conditions, the accelerated change in social values and advancing digitalisation require new solutions and innovative approaches for the global consumer goods industry. That is why Messe Frankfurt is taking an offensive into the future with new ways and creative approaches.

Consumer 105
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Meet the former lawyer behind modern lingerie brand Forever and a Day

Inside Retail

Forever and a Day is an up-and-coming lingerie brand with a mission to empower women to feel confident and sexy. With a unique approach to sizing, the brand is committed to representing different body shapes and sizes online. We spoke with founder Apryl Yii about launching the business as a side hustle while studying and eventually working as a lawyer, and how she made the decision to ditch her day job and pursue Forever and a Day full-time.

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12 key dates of this holiday season: how to prepare for holiday early and drive profits

Retail Dive

Retailers have a huge opportunity to give holiday shoppers a reason to return, which will drive profitability and long-term growth.

Returns 98
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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3 Tips to Optimize Company Growth

Independent Retailer

Scaling across multiple suppliers and regions reduces the risk exposure for companies. Through freight consolidation, companies can simultaneously reduce overhead costs and leverage economies of scale by taking advantage of more efficient shipping rates. Establishing a comprehensive onboarding process for new suppliers, coupled with clear operating practices, can help maintain standards and ensure accountability as a network grows. by Edward Routh.

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Big Opportunities with Small Footprints: Four Points to Consider

Miller Zell

The recent trend toward smaller-footprint stores is about something more fundamental than simply reducing square footage. It’s ultimately about creating smarter, more innovative branded environments that better serve today’s omnichannel customers, and smaller is often an important part of that.

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Time Management Skills Every Small Business Owner Should Have

National Retail Solutions

By managing and planning effectively, you can increase revenue and success in your small business. This entails taking the time to assess and brainstorm what would be beneficial for your business, which leads to the need for time management skills to ensure that every task and occurrence at your store[.]. The post Time Management Skills Every Small Business Owner Should Have appeared first on National Retail Solutions.

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What You Need To Know About Operating Commercial Vehicles

365 Retail

Operating a commercial vehicle comes with a lot of responsibilities as well as opportunities. It can be a great way to start a business, but you need to make sure you are following all the rules. Before you start driving a van and using it for work read this quick guide to what you need to know about driving a van. Van Insurance Is Different To Car Insurance.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Shaftesbury and KERB prove that three does go into seven: Seven Dials Market celebrates three-year anniversary

A1 Retail

London’s leading food hall, Seven Dials Market, celebrates its three-year anniversary, cementing its strong position as a destination for culinary originality, diversity, and exploration. Located in the heart of London’s West End, within Shaftesbury’s Seven Dials neighbourhood, the market is street food pioneer KERB’s first-ever indoor space and permanent home, bringing culture, community and a hotbed of new and talented brands together under one roof.

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How to Manage Vacation Time & PTO for Your Small Business

National Retail Solutions

Regardless of how much you as a business owner appreciate that your company is running smoothly and that your employees enjoy working with you, they may require a break, preferably paid. You may wonder how much vacation and PTO time you need to give yourself and your employees and how[.]. The post How to Manage Vacation Time & PTO for Your Small Business appeared first on National Retail Solutions.

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Dollar Tree taps Michael Creedon as COO

Mass Relators

CHESAPEAKE, Va. — Dollar Tree Inc. has added Advance Auto Parts veteran Michael Creedon Jr. to its executive team, naming him chief operating officer. “Mike’s impressive career in retail is rooted in a deep knowledge and understanding of his customers,” Dollar Tree president and chief executive officer Mike Witynski in announcing the hire. “Mike will be instrumental in driving the execution of our strategy, and a key leader supporting our culture transformation in Dollar Tree, Family Dolla

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Jenson Button and experts from Mars, Trinny London, River Island and Lounge Underwear among speakers as retail leaders meet at first ever IRX @ DTX+UCX at ExCel London

365 Retail

Former F1 champion Jenson Button and experts from Mars, Trinny London, River Island and Lounge Underwear will be among the many engaging speakers when senior level retail technology experts gather to collaborate, meet suppliers and expand their network at IRX this October. For the first time ever IRX, the leading eCommerce event, will be at ExCel London, close to the offices of many retail organisations when it is co-located with DTX + UCX which is taking place on 12 & 13 October.

ATS 52
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.