Wed.Oct 18, 2023

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Top emerging retail trends to follow in 2024

Tokinomo

Retail is an ever-evolving industry and 2024 promises to bring a new wave of changes and trends that will reshape the way businesses operate. While these trends might manifest differently across various markets, they share common elements that impact retail globally. In this article, we will delve into five key retail trends for 2024, and more importantly, we will explore the strategies and actions manufacturers, suppliers, and retailers should consider to harness these trends for their benefit.

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German appliance brand Gaggenau opens Sydney flagship

Inside Retail

Gaggenau has opened its first Sydney flagship covering 260sqm on Crown Street in Surry Hills. Gaggenau Sydney features a range of products including the 400 series cooktops, ovens and wine cabinets. The store, designed by Munich-based studio 1ZU33, takes inspiration from the brand’s relationship with the culinary arts and the hospitality landscape that defines the inner-city suburb.

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Goop Launches New Mass Beauty Brand at Target, Amazon 

Retail TouchPoints

Gwyneth Paltrow’s Goop brand has typically been synonymous with “exclusivity” and even “elitism.” But now, the actress is attempting to re-engage with everyday consumers by launching a new beauty brand that will be sold at Target and on Amazon starting Oct. 22, 2023. Aptly called Good.Clean.Goop , the line features a collection of 14 products, from a foaming jelly cleanser to exfoliating scrubs and daily “chews” for beauty, skin and even mood.

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Oroton launches app-driven fashion rental service after successful pilot

Inside Retail

Luxury fashion retailer Oroton has introduced a rental service in collaboration with technology and logistics company Rntr. Customers in Australia can now rent Oroton clothing and accessories directly from the brand’s website, with new products introduced on a monthly basis. “To complement our commitment to quality and utility, it was only natural for the business to expand into rental, extending the lifespan of our products while offering an accessible experience for our customers,

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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American Eagle Names Replacements for Departing COO

Retail TouchPoints

American Eagle Outfitters (AEO) has appointed two executive leaders to replace COO Michael Rempell following his previously announced departure. Former PVH and Gap executive Sarah Clarke has been named Chief Supply Chain Officer, and J.Crew veteran Valerie van Ogtrop will join AEO in the newly created role of EVP of Brand Operations, both effective Oct. 30, 2023.

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UK pureplay fashion label Sosandar to launch in Australia

Inside Retail

Fashion retailer Sosandar has signed deals with The Iconic in Australia and The Bay in Canada to start its e-commerce operations in these countries as part of its overseas expansion. Retail Gazette reported that the British clothing brand is seeking to begin selling online in Australia and Canada in the fourth quarter of the current fiscal year ending March 31.

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Petstock may have to divest stores over competition concerns

Inside Retail

Petstock may be required to divest several of its recently acquired pet retail businesses due to significant competition concerns raised with the Australian Competition and Consumer Commission (ACCC) amid Woolworths’ proposed acquisition of a 55 per cent stake in the company. Petstock, Australia’s second-largest specialty pet retailer, acquired Best Friends Pets, Pet City, Animal Tuckerbox, and Pet and Aquarium Warehouse in Eltham, Victoria between 2017 and 2022, deals which the ACCC was n

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Revolution Underfoot: How Adaptable and Sustainable Flooring Transforms Retail Environments

Retail TouchPoints

In the ever-evolving world of retail, adaptability isn’t just an advantage — it’s a necessity. Today’s consumers seek immersive experiences that transcend the digital realm and come alive in physical spaces. The digital revolution has certainly elevated consumer expectations, posing a unique challenge for retailers: translating this digital vibrancy into their brick-and-mortar environments.

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Oshinowo Studio retrofits 1970s building to create the first adidas flagship store in Lagos, Nigeria

Retail Focus

Acclaimed Lagos-based architecture practice Oshinowo Studio (formerly cmDesign Atelier) has designed sports and streetwear label adidas’s first West African flagship store in Lagos, Nigeria’s largest city. Images © Oshinowo Studio, photographer: Tolu Sanusi Located in the sought-after Victoria Island area, Oshinowo Studio won the project following a design competition held by ONL Estates with a brief to draw together Nigerian art, culture and aesthetics with the global brand’s style and personal

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Victoria’s Secret and Pink Debut Adaptive Intimates

Retail TouchPoints

Victoria’s Secret and Pink have launched their first collections of intimates for women with disabilities, called VS & Pink Adaptive. The brand’s parent company, Victoria’s Secret & Co., partnered with GAMUT Management, a consulting and talent management company working with and for people with disabilities, to develop the go-to market strategy surrounding the collection.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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HomeGoods Abruptly Closes Online Store, Focusing on Brick-and-Mortar Expansion

Retail Wire

HomeGoods, owned by TJX Companies, has announced the sudden closure of its online shopping platform, effective Oct. 21.

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How Intentional Design Sparks Imagination in the First Melissa & Doug Flagship 

Retail TouchPoints

Melissa & Doug toys and costumes have been in homes and schools around the world for decades. (If you are a parent, you likely have at least one Melissa & Doug toy.) The brand has built incredible equity and loyalty over 35 years thanks to the advocacy of child development experts and educators. It also has grown consistently thanks to an expansive wholesale network and presence on Amazon.

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Luxury shoe label Kurt Geiger said to be for sale, may fetch US$486 million

Inside Retail

Private equity firm Cinven is reportedly mulling the sale of British footwear brand Kurt Geiger for a suggested price of GBP400 million (US$486 million). The company is working with advisers at Bank of America on a prospective auction, according to Sky News. The sale is believed to begin in the coming months, attracting luxury goods groups and other buyout firms.

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2 Top Target Chiefs Announce Retirement Plans

Retail TouchPoints

Two of Target ’s top executives — COO John Mulligan and Chief External Engagement Officer Laysha Ward — have announced plans to retire. Mulligan will remain in his role until February 2024, at which time he will transition to a strategic advisor role until his official retirement in February 2025. Ward will transition to a strategic advisor role immediately through her retirement in April 2024.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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What Rite Aid’s collapse reveals about the challenges of pharmacy retail

Inside Retail

Since filing for bankruptcy last week, pharmaceutical retail chain Rite Aid has received interim approval to access up to US$3.45 billion in debtor-in-possession financing and continue delivering healthcare products and services and to continue paying its vendors, employees, and suppliers. However, the company has raised concerns about its ability to remain in business after it said in a regulatory filing on Wednesday that its ability to continue is dependent on successfully emerging from its Ch

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How to Boost Business for Your Salon or Spa: 10 Key Tips

Retail Focus

Running a salon or spa business can be exciting but equally challenging. Competition is rife, and standing out from the crowd often involves more than just offering top-notch services. Whether you’re gearing up to launch your venture or looking for ways to boost your existing business, we’ve compiled an essential guide filled with tried-and-tested key tips that can propel your salon or spa forward in this competitive and tricky landscape.

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US marine apparel label Smallwoods ventures into Australia with QMC

Inside Retail

US marine apparel label Smallwoods Yachtwear has partnered with Quality Marine Clothing (QMC) to roll out into the Asia Pacific region. The collaboration aims to capitalise on the respective strengths of both companies and expand their reach in the marine clothing market. Smallwoods Yachtwear, established in 1981 in Fort Lauderdale, specialises in functional uniforms tailored for the yachting industry. “We are really excited about this new partnership, paving the way to the global expansio

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Poundland owner Pepco unveils plans to open 400 new stores

Retail Gazette

Pepco Group has announced plans to open 400 new stores over the next financial year, as part its refocused strategy. The group unveiled its “key focus areas over the near term” before its capital markets day today in Warsaw. Pepco Group confirmed its plans to strengthen its place in key markets and scale the company across Spain and Italy.

Planning 128
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Amazon Introduces ‘Sequoia’ Robotic System to Revolutionize Warehouse Efficiency and Delivery Speeds

Retail Wire

Amazon has implemented a new robotic system, named “Sequoia,” at one of its Houston warehouses to enhance inventory management and accelerate.

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New Look completes £100m refinancing as it posts full-year loss

Retail Gazette

New Look has successfully completed a £100m debt refinancing deal with Wells Fargo set to help the business during a tricky trading environment after posting a full-year loss before tax despite revenues rising, Retail Week reveals. Revenue rose from £839.6m in 2022 to £844.7m as the fashion retailer prioritised full-price sales while the business also recorded a 67% increase in adjusted EBITDA for the full year, from £25.2m to £42.2m.

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L’Oreal Eyes Strong Q3 Sales Boost From China, But Lingering Concerns Loom

Retail Wire

L’Oreal’s skincare and cosmetics labels are expected to significantly bolster the company’s quarterly sales, particularly in China. While overall sales are.

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Asda owners deny diverting funds as they defend ownership structure

Retail Gazette

Asda co-owners the Issa brother have denied taking money out of the supermarket as the pair defended the the retailer’s complex ownership structure. Mohsin Issa’s denial was part of a response to the House of Commons Business and Trade Committee following a hearing back in July. The Telegraph reports that Issa countered allegations suggesting that he and his brother Zuber distributed dividends to themselves from Asda following their £6.8bn acquisition in 2021.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Albertsons Moves Forward With Kroger Merger Despite Consumer Headwinds

Retail Wire

Albertsons, the grocery chain, has reported better-than-expected second-quarter results, with adjusted earnings per share eroding less than anticipated, positioning it for.

Consumer 100
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Cost of living Christmas: Festive economy to drop by £13bn

Retail Gazette

This year Christmas is set to be one of the most frugal ever, with nearly half of UK adults planning to cut their overall spend over the festive season according to fresh data. Research from TopCashback found Brits will be spending on average £280 less than last year, equating around £13bn less being spent by consumers compared to Christmas 2022, as the cost of living crisis and surging inflation continues.

Planning 108
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Activist Investor Engaged Capital Targets VF Corp., Advocates for Cost Cuts and Board Changes

Retail Wire

Engaged Capital, an activist investment firm, has disclosed a stake in VF Corporation, the parent company of Vans and The North Face.

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Calls for Rates Freeze Amid New Inflation Data

365 Retail

Businesses across the United Kingdom will need to find an additional £1.7 billion next year as rates bills are set to rise. This increase is in line with the latest inflation figures. The situation is even more dire for companies in the leisure , hospitality, and retail sectors, as the current post-Covid support scheme is slated to end next year. The State of Rates Bills Rates bills contribute around £25 billion a year to the Treasury.

Planning 105
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Walmart Bolsters Third-Party Marketplace To Take On E-Commerce Giant Amazon

Retail Wire

As the holiday season approaches, Walmart is intensifying efforts to attract and retain independent sellers on its third-party marketplace, aiming to.

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Boba Tea Invests in AI-Powered Workforce Tech

RIS News

Specialty tea retailer Boba Tea Company is elevating its workforce strategies, tapping into artificial intelligence to power its HR and payroll efforts.

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Rite Aid to Close 154 Stores Nationwide in Chapter 11 Restructuring

Retail Wire

Rite Aid is set to close 154 stores as part of its Chapter 11 bankruptcy filing. While the closures are scattered across the U.S.

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Victoria’s Secret and Pink launch adaptive intimates collection

Retail Dive

The VS & Pink Adaptive innerwear collection is designed for people with disabilities and features magnetic closures, front adjustable straps and sensory-friendly fabrics.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio