Thu.Dec 05, 2024

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Are You Business Ready Globally?

LS Retail

©iStock/grajte The World Bank Group's Business Ready (B-READY) 2024 report introduces a rich dataset that benchmarks the business environment in 50 economies. B-READY provides a comprehensive data set and description of the factors that strengthen the private sector, not only by advancing the interests of individual firms but also by elevating the interests of workers, consumers, potential new enterprises, and the natural environment.

Consumer 109
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How Parachute’s consistent marketing and quality designs won over millennials

Inside Retail

When you think about the types of businesses millennials and Gen Z consumers frequent, apparel or beauty brands may come to mind first, but what about home goods? Research shows that millennials make up an increasingly large part of the consumer base for home goods and furnishings, which includes products ranging from bedspreads to furniture. Data collected by the National Association of Realtors also found that millennials made up 43 per cent of home buyers in 2021, the largest generational gro

Marketing 244
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NRF Expects Returns to Ramp Up Again in 2024, Accounting for 16.9% of Annual Sales

Retail TouchPoints

Total returns are projected to reach $890 billion in 2024, up from the estimated $743 billion of merchandise returned in 2023 , according to a new report from the National Retail Federation and Happy Returns , a UPS company. This would account for 16.9% of retailers’ annual sales in 2024, increasing from 14.5% in 2023. And even though returns occur throughout the year, they are more prevalent during (and after) the holiday season.

Returns 162
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How Flying Tiger aims to compete in Australia with playful, affordable design

Inside Retail

Flying Tiger Copenhagen has officially landed in Australia and is bringing its signature maze store layout and playful seasonal products with it. The European brand has partnered with Bernardi Group to establish a presence in Australia. The first two stores will open in Sydneys Stockland Shopping Centres before adding three further stores in New South Wales to its bricks-and-mortar network in 2025.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Turn Your Store Associates into Superheroes with These Four POS Capabilities

Retail TouchPoints

If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When your store is full of associates who love the brand and live it, they will draw in customers. Excellent brand ambassadors are like traffic magnets. Of course, they need to be product experts. They need to keep track of what’s new, what’s unique to their location and what just went on sale.

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M&S Marble Arch store demolition plan gets green light

Retail Gazette

M&S has been granted approval by the Secretary of State for Housing, Communities, and Local Government to redevelop its flagship Marble Arch store, after almost four years of delays and legal battles. The approval allows the high street giant to move forward with plans to demolish the three buildings it occupies and replace them with a 10-storey mixed-use development, including a new flagship store and office space.The project includes a smaller M&S store, offices, a pedestrian arcade, a

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M&S commits to supporting a further 2,000 young people into work

A1 Retail

M&S is celebrating 20 years of Marks & Start – its ground-breaking employability programme in partnership with The Kings Trust. In that time, it has supported 30,000 people, including 12,000 young people facing barriers to employment gain their crucial first step on the career ladder. New research from M&S reveals that two thirds of young people still face barriers to employment*, with mental health being one of the most common – one in three say it’s a challenge

Checkout 103
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Using Lighting on Retail Displays

Frank Mayer

The right lighting can turn a simple store display into a powerful sales tool, drawing customers in and encouraging them to interact with your brand and merchandise. For this article, we sat down with Eric Roth, Jay Rivard, and Steve Langsdale, three retail display experts at Frank Mayer, to discuss the role lighting plays in point of purchase. Here are their insights.

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MJ Bale, North Sails collaborate on all-action marine collection

Inside Retail

MJ Bale has collaborated with North Sails to launch a 15-piece all-action marine collection, marrying natural and sustainable fibres with sailmaking expertise. The capsule includes a reversible Regatta jacket, Bertrand gilet, limited-edition ‘Smerelda’ deck blazer, chambray overshirts, vintage French terry sweats, cargo shorts and pants, cotton knits, co-branded polos and swim shorts.

ATS 278
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Watches of Switzerland profits fall despite strong US demand

Retail Gazette

Watches of Switzerland reported a 4% year-on-year rise in group revenue to £785m in its first half, driven by strong growth in the US market. However, the luxury watch retailer’s adjusted EBIT dropped 9% to £66m in the 26 weeks to October 27, due to acquisition-related costs and integration efforts. Statutory profit before tax also fell 39%, reaching £41m.

Marketing 111
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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Enthusiastic UK shoppers drive e-commerce sales up 7 percent during the five-day shopping event

A1 Retail

UK shoppers shook off their high-price weariness and leaned into the annual shopping festival including Black Friday and Cyber Monday, driving online sales 7 percent higher than the same period a year ago, according to e-commerce data from Signifyd. Although overall this is welcome growth there were some signs of shopper fatigue as Cyber Monday recorded a 4 percent drop.

Shopping 105
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Five Below Taps Forever 21 CEO to Lead Company

Retail TouchPoints

Five Below has named Winnie Park, currently CEO of Forever 21 , to take the reins as its CEO, effective Dec. 16, 2024. Previous Five Below CEO Joel Anderson left the company to lead Petco in July 2024. In her new role, Park will work closely with COO Kenneth Bull, who has been serving as interim President and CEO since Andersons departure. Co-founder Thomas Vellios will continue as Chairman of the Five Below board and work with the executive team to drive the retailers strategic priorities.

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Frasers CFO: Budget has ‘spooked’ consumer confidence

Retail Gazette

Frasers Group has warned the Budget has “spooked” consumer confidence as it prepares for its tax bill to rise £50m next year from changes to employers’ National Insurance contributions. The retail giant’s CFO Chris Wootton noted that consumer sentiment has “definitely weakened pre- and post-Budget”. “It’s obvious to anyone on the high street that the Budget has really spooked people, and frankly, the 24/7 bad news stories around it have sort of compounded that,” he said.

Consumer 111
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Approval granted for Stockland Aura retail centre in Nirimba

Inside Retail

A $5 million retail centre at Stockland Aura in Nirimba will rise late next year with construction to begin in March. The upcoming 2556sqm retail site will be close to a childcare centre, recreational park, and sports park currently under construction. Its tenants will include a mix of health, beauty, retail, and lifestyle shops and services, including Ford & Folk beauty and wellness collective and Mulberry Lane Cafe. “This centre will offer residents convenience and lifestyle right on

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Police investigate stalking claims from Boohoo

Retail Gazette

Police are investigating claims of stalking and “corporate espionage” made by several Boohoo Group executives. Police forces in Manchester and Kent are looking into reports of stalking offences understood to be aimed at Boohoo group CEO Dan Finley, former boss John Lyttle and co-founder Mahmud Kamani, The Times reported. The identity of the alleged perpetrators and any person or organisation who may have commissioned them is unknown.

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Why the desk chair is the most overlooked productivity tool in the workplace

Inside Retail

In an era of rising workplace technology investments, many businesses have overlooked a fundamental productivity strategy the humble office chair. According to new research by HR Review , the average employee will sit at their desk for 1300 hours this year and will hit 10,000 hours only eight years into their career. Contrary to the popular belief that it takes 10,000 hours to master a skill, using the wrong chair can lead to slouching and increased pressure on the lower back, resulting in chro

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STEPN GO and adidas launch First-Ever STEPN GO x adidas Physical Shoe Drop

Retail Focus

Social-lifestyle app STEPN GO is thrilled to announce the next milestone in its ongoing partnership with adidas: the launch of the first-ever STEPN GO x adidas co-branded physical running shoes featuring the STEPN GO logo. This exciting development follows a successful year of collaboration between the two brands, which previously saw the release of the STEPN GO x adidas Genesis NFT Sneakers.

Fashion 148
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EVolve’s Sparkion Energy selected by Circle K as energy management solution

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Sparkion Energy, a Vontier (NYSE: VNT) company and part of its EVolve™ e-mobility portfolio, today announces that it has been selected by Circle K to provide Energy Management Software for combined battery and EV charging installations in Europe.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Etsy Taps Depop CEO as New President and Chief Growth Officer as Marketplace Faces Critical ‘Inflection Point’

Retail TouchPoints

Amid increasing competition , handmade marketplace Etsy has announced a series of executive appointments and departures, aimed at advancing its mission to “ keep commerce human ” while putting the business back on a growth path. Kruti Patel Goyal, current CEO of Etsy subsidiary Depop and a long-time Etsy executive, has been appointed to the newly created role of President and Chief Growth Officer.

Marketing 279
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Lidl GB is today announcing the opening of six new state of the art stores across the UK, ahead of Christmas

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lidl has today opened six state-of-the-art stores nationwide as households gear up for Christmas. Four new stores have opened in Shinfield, Bovey Tracey, Downham Market, and Stirchley. Alongside these, a new store in Connahs Quay has replaced the old Lidl in the town, whilst its site in Chessington has reopened following a full refurbishment and […

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The Wait Is Nearly Over: Wendy’s Countdown to the Return of Frosty Key Tags

Retail Wire

Want a free Frosty with each visit to Wendy's? Get a Frosty Key Tag.

Returns 264
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Unlock Agile Server Management for Simplified, Sustainable Operations

Cisco Retail

Cisco UCS server administrators deploy and manage hundreds and sometimes thousands of servers across dispersed environments. With Cisco Intersight, they’re able to simplify operations with a unified management experience—as demonstrated by Intersight users.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Microsoft and OpenAI Innovators Weigh in on AI’s Future

Retail Wire

AI's future is quickly becoming the present.

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Get Future-Ready with the New Cisco Compute Hyperconverged X-Series System

Cisco Retail

Easily deploy, scale, and upgrade hyperconverged clusters—with the industry’s first Nutanix HCI solution to use a modular blade architecture.

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Amazon Sued for Excluding Low-Income Neighborhoods From Prime Delivery

Retail Wire

Amazon is facing a DC lawsuit over alleged deceptive business practices.

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Salomon’s Graeme Moore on the importance of failing fast and cheap

Inside Retail

After 14 years with Adidas Australia, Graeme Moore left to head Salomon’s Australia and New Zealand expansion. Since stepping into the role five years ago, Salomon’s local business has tripled, and local brand recognition boomed. Inside Retail spoke with Moore about his passion for business, how to fail, tips for navigating professional challenges, and where he seeks professional advice.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Mass Recall of Several Vegetables Prompts Quality Control Concerns in the Farming Industry. Here’s Why

Retail Wire

The mass recall includes a variety of mixed vegetable medleys.

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Five Below taps Forever 21 exec as CEO

Retail Dive

Retail vet Winnie Park will take the top spot. Meanwhile, the teen retailer increased its guidance.

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Costco Will Close All of Its Stores for 24 Hours

Retail Wire

Costco members will have to get their supplies in advance.

Shopping 246
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Frasers Group and B&M booted from the FTSE 100

Retail Gazette

Frasers Group and B&M have dropped off the UK’s FTSE 100 in the latest reshuffle of the London Stock Exchange The update resulted in three companies being demoted from the prestigious index, making way for new entrants. Among the notable changes, board game maker Games Workshop Group has been promoted to the FTSE 100, while Frasers Group and B&M have been relegated to the FTSE 250.

Fashion 118
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.