Retail TouchPoints
MAY 9, 2023
Bergdorf Goodman has launched its Conscious Closet program, designed to extend the useful life of customers’ luxury goods through a range of personal styling, alteration, repair and resale services. The new offering will be a central element in parent company Neiman Marcus Group ’s commitment to extend the useful life of 1 million luxury items through circular services by 2025.
Inside Retail
MAY 9, 2023
The Labour government’s new federal budget has promised a host of relief measures to small businesses and retailers to curb the rising cost of living and inflationary pressures. Australian Retailers Association CEO Paul Zahra said cost-of-living relief was “front of mind” for retailers and consumers alike. “Australians are rightfully keeping a close eye on cost-of-living reprieve, but so too are retailers – with discretionary spending beginning to significantly soften in the wake of inflation an
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Retail TouchPoints
MAY 9, 2023
8fig , a funding and management platform for ecommerce businesses, has closed a $140 million Series B funding round, bringing its total funding to date to $196.5 million. The round was led by Koch Disruptive Technologies (KDT) with participation from existing investors Battery Ventures, Localglobe, Hetz, the Jesselson family and Silicon Valley Bank , now a division of First Citizens Bank. 8fig provides ecommerce businesses (primarily marketplace sellers) with bespoke funding plans, optimized acc
Inside Retail
MAY 9, 2023
New data from Colliers shows luxury retail and fine-dining services across Australian CBDs continue to perform well despite rising living costs. According to Colliers’ research, Australian consumers have spent 27 per cent on dining and restaurant services in the year’s first quarter. This growth is led by millennials, people aged between 25 to 39, who have overtaken Baby Boomers as the largest generational group in Australia, now accounting for 22 per cent or 5.6 million of the population.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
MAY 9, 2023
Amazon has debuted a new immersive shopping functionality called Amazon Anywhere that allows customers to discover and buy physical products from Amazon within virtual environments such as video games, augmented reality applications and mobile apps. Today, most shopping in virtual worlds is enabled through virtual currencies and is usually limited to in-game digital items, as with the Robux players use to buy apparel and accessories for their avatars in Roblox.
Inside Retail
MAY 9, 2023
Oz Hair & Beauty is expanding its offline presence, with the launch of three new bricks-and-mortar stores. The brand already has one store in Sydney’s Queen Victoria Building, which offers salon style services. The new stores, two of which opened in Erina Fair and Castle Towers last month, are more focused on selling products and giving customers the opportunity to try before they buy.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MAY 9, 2023
Children’s goods retailer Toys ‘R’ Us says its strategic turnaround plan announced in March is on track and it has already achieved cost savings of $4 million this year. To date, the company has improved its gross margin in the Australian direct-to-consumer e-commerce division from 16.4 per cent in February to 22.3 per cent in April. In a market update, the Australian-listed owner of the famous toy retailer’s operations in Australia, New Zealand and the UK, said it had entered into an amen
Retail TouchPoints
MAY 9, 2023
Foot Locker has named Blanca Gonzalez as SVP and General Manager of its WSS banner, effective May 15, 2023. Gonzalez was most recently VP of North America Product Merchandising for Nike and brings more than 19 years’ experience in marketing, merchandising and sales leadership positions. Gonzalez will report directly to Frank Bracken, EVP and Chief Commercial Officer at Foot Locker, and oversee the operations at WSS, which is known for its neighborhood-based store presence and connection with Lat
Tokinomo
MAY 9, 2023
In-store, online, omnichannel, and multichannel. No matter the channel shoppers choose, we all have the same goal - to provide an amazing experience for our customers. With this in mind, we are excited to announce the first-ever In-store Disrupt event powered by Tokinomo.
Retail TouchPoints
MAY 9, 2023
Walmart has named Latriece Watkins as its new U.S. Chief Merchandising Officer. She replaces Charles Redfield, who reportedly vacated the role on May 1, though he will remain with the company as an advisor, according to The Wall Street Journal. Watkins is a 24 -year Walmart veteran who has served in multiple roles, most recently as EVP of the U.S. Consumables Division.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Tokinomo
MAY 9, 2023
Campaign corner Stay smart. In Smartwater’s commercial , Pete Davidson's working smart by just video-calling in for his Smartwater spokesperson gig. He's got this Robo-Pete thing that does all the same stuff he does, so he gets to chill on the water while still getting the job done. And, he's even acting as a fancy water dispenser for the crew. Only downside is that it might be a bit awkward.
Retail Focus
MAY 9, 2023
Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. Retail environments are becoming increasingly engaged as retailers recognize the importance of creating a one-of-a-kind, memorable customer experience. With the rise of e-commerce, retailers must find new ways to attract customers to physical stores and give more meaning to their visit; one way to do this is by creating a more engaging and immersive experience.
Inside Retail
MAY 9, 2023
United by their shared passion for fashion, Delphine Lefay and Diego Dultzin Lacoste launched members-only flash sales site OnTheList in 2016 with the aim of offering the best shopping experience for everyone in Hong Kong. Since then, they have expanded OnTheList to Singapore in September 2018, Shanghai in 2019, and Australia, South Korea and Malaysia in 2021, hosting over 600 flash sales and building a community of over 500,000 members along the way.
Retail Focus
MAY 9, 2023
More and more retail businesses are delivering their goods directly to their customer’s doors, and it’s clear to see why. It’s convenient for the customer and profitable for the business. With that said, many retail shops go through some delivery growing pains that hurt their reputation. In this article, we’ll look at 5 common problems that retail businesses face when implementing a delivery service or using a third party.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
MAY 9, 2023
The pet industry is booming in Australia, and leading online pet supplies retailer Pet Circle is taking advantage of the opportunity to expand its offering, with the brand entering the pet insurance market. The brand joins competitors in the space – including the Woolworths-backed Petsure – and new players such as Bunnings are entering into the rapidly growing pet care market.
Retail Wire
MAY 9, 2023
ThredUp will dual list its shares on Nasdaq and the Long Term Stock Exchange (LTSE), which was created to promote sustainable business practices and long-term investing focus. “People are going to realize that the definition of profit that we have been using the last 25 years is wrong, and that what it means to make a profit is to maximize human flourishing,” said Eric Ries, the founder of LTSE.
Inside Retail
MAY 9, 2023
Inside Retail : Can you tell me about the story behind OnceWas? How did the brand start? And how did you come to buy the brand? Belinda Glynn: I have been the designer and creative director at OnceWas since its inception, and my business partner, Linda [Cerny], was the wholesale manager. We were given the opportunity to buy the brand in late 2019, and after months of negotiations plus a number of setbacks due to Covid, we finally took over in August 2020.
Retail Wire
MAY 9, 2023
Amazon.com has begun selling physical merchandise such as t-shirts and toys to mobile game players. The retail, technology and logistics giant has teamed up with the makers of Pokemon Go to offer products related to a new game through its Amazon Anywhere business-to-business program.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Focus
MAY 9, 2023
A price versus principles paradox is creating a new cohort of ‘conflicted’ UK shoppers, who are simultaneously demanding value for money as well as products and services from retailers that tap into their sustainable values, the latest research from Asendia , the leader in international e-commerce and mail delivery solutions, reveals. Original research of over 8,000 global shoppers in Asendia’s ‘How To Sell Direct In The Age Of The Conflicted Shopper’ Report , including research of over 1,000 UK
Retail Wire
MAY 9, 2023
Burger King’s new limited edition Whopper launched to celebrate “Spider-Man: Across the Spider-Vers” comes with a red bun with black sesame seeds. The red bun Whoppers come in various configurations, including those with bacon. “Like the infinite number of universes that can be explored in the next installment of the award-winning Spider-Man franchise, Burger King fans can discover new and exciting ways to customize the ‘Spider-Verse’ menu items,” said P
Retail Bound
MAY 9, 2023
Influencer marketing is a form of marketing where businesses partner with social media influencers to promote their products or services. Retail-specific influencers play a significant role in promoting products and driving sales for brands at specific retailers. Additionally, influencer campaigns can be a useful tool to help increase your audience reach and consumer product education, so they are informed prior to shopping.
Retail Wire
MAY 9, 2023
Bud Light has seen its sales decline for years as young adults in urban areas turn to Mexican beers and other beverage alternatives. The company launched a campaign focused on reaching out to a more diverse audience, including the LGBTQ community, which sparked a backlash from anti-trans consumers on the right. Bud Light then did an about-face on the campaign, which angered the people it was trying to reach out to with its inclusivity campaign.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Dive
MAY 9, 2023
Although retail sales are expected to increase, “we’re not seeing the explosive demand we saw the past two years,” the NRF said.
Retail Wire
MAY 9, 2023
The Girl Scouts in Troop 6000 are all homeless or living in shelters. The troop’s annual cookie sales proceeds help women and girls in more than 20 shelters in the New York metro area. The troop has sold more than $1.6 million worth of cookies going back to 2017.
Cisco Retail
MAY 9, 2023
This week is Teacher Appreciation Week, and we at Cisco want to send a big THANK YOU to teachers around the global who do so much for our students and our communities!
Retail Wire
MAY 9, 2023
The SPCA and other animal rescue centers are finding homes in shopping centers. The situation adds up to a triple win as centers gain access to potential pet parents at low rents, shopping center landlords find tenants and customers enjoy seeing the animals even if they don’t take one home with them.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Dive
MAY 9, 2023
The New England-based discount retailer owes vendors millions and is asking a court for permission to close about 10 stores.
Retail Wire
MAY 9, 2023
Finding reliable and affordable childcare remains a significant challenge for hourly shift workers and employers that rely on them. Insufficient childcare costs companies $122 billion annually in lost earnings, productivity and revenue, according to a ReadyNation report.
Shopperations
MAY 9, 2023
Return on Investment, or ROI, is a metric that CPG marketers hear about a lot. However, despite its ubiquity, its definition is often inconsistent or unclear.
Retail Wire
MAY 9, 2023
Amazon.com is paying some of its Prime members $10 to pick up their online orders of $25 or more rather than have them shipped to their homes.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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