Thu.Feb 02, 2023

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Lladró Opens a New Concept Store in New York City

Retail Focus

Lladró has announced the opening of a new store in New York, the first in the US with the brand’s new concept. This new retail concept is dedicated to showcasing Lladró’s most innovative and groundbreaking creative designs and collaborations. The interior design of the store is a collaboration between Valencia-based Carmen Baselga Taller de Proyectos and Lladró’s store engineering team.

Boutique 306
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Nike and Tiffany Partner on Exclusive Shoe and Accessory Collection

Retail TouchPoints

Nike and Tiffany & Co. are collaborating on several products, including a pair of sneakers and silver shoe accessories, that will launch March 7. The sneaker will be an all-black pair of Nike Air Force 1 sneakers , also known as 1837s, featuring the Nike swoosh in Tiffany blue and a sterling silver adornment. The sneakers will retail for $400 , a significantly higher price tag than the approximately $100 for standard Air Force 1 sneakers.

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Brooks Brothers to relaunch in Australia 

Inside Retail

American fashion brand Brooks Brothers has relaunched in the Australian market with its new Autumn/ Winter 2023 collection. In a joint venture with Oroton Group, the first Brooks Brothers store in Australia opened its doors in 2014 at Melbourne’s The Emporium and with a 2293sqft store. But after two years of collaboration expanding to 13 storefronts and a local online store, Oroton Group exited the joint venture Brooks Brothers Australia and sold its whole interest to the US parent firm

Wholesale 264
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Giant Eagle to Enhance Category Management at Nearly 500 Stores

Retail TouchPoints

Giant Eagle will upgrade its category management capabilities across its 216 supermarkets and 274 GetGo convenience stores, allowing the retailer to make more informed decisions about which products are placed where within its stores. The retailer is working with Plantensive to move to the Blue Yonder Category Management suite, which offers new features including spatially analyzing macro and micro space and tracking product allocation at the store (and even shelf-space) levels.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Wesfarmers axes 100 jobs in its Catch e-commerce arm

Inside Retail

Wesfarmers has laid off 100 staff in its e-commerce division Catch Group this week, with key departments impacted including marketing, product and technology, and finance. “Like many e-commerce brands, Catch has made the difficult decision to reduce its workforce as the business adjusts to changes in online demand that has occurred following the Covid period,” a spokesperson told Inside Retail.

Finance 263
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How Retailers Can Democratize Data to Buoy Performance

Retail TouchPoints

Retail companies have invested billions in data analytics and infrastructure, seeking competitive advantage through deeper, more granular visibility into consumer behavior, business operations, supply chains and more. They’ve also embraced tools that enable them to understand and help predict customer behavior through real-time data analysis. Yet while retailers may be awash in data, that doesn’t mean data is embedded into the daily decision-making process across the organization.

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‘Love Luggage’ Event Combines Creativity and Charity

Retail TouchPoints

Unclaimed Baggage , which sells luggage that airlines haven’t been able to reunite with its original owners, will host a “ Love Luggage ” event in its Scottsboro, Ala. store on Feb. 11. Customers will be invited to hand-paint suitcases with “works of heart” destined for children moving to new foster homes. “Throughout the year, Unclaimed Baggage takes suitcases to schools, charities, social and business groups to be hand-painted for children moving to new foster homes,” said Jennifer Kritner, VP

Jewelry 276
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Marigold’s Consumer Trends Index highlights brand expectations for 2023

Inside Retail

In today’s digital landscape, consumers have quickly become the driving force of how businesses conduct their marketing and customer-facing operations. As such, it is essential that brands stay abreast of consumer expectations in order to keep up with the changing times. To help marketers navigate consumers’ changing viewpoints, Marigold – the newly relaunched global relationship marketing pioneer ( formerly CM Group ) – recently released new research that uncovers what consumers expect from the

Consumer 173
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Central American Department Store Chain Boosts Inventory Accuracy with RFID

Retail TouchPoints

Siman Group , which operates 15 large department stores across Central America, has deployed an item-level RFID solution that has raised its inventory accuracy levels from the 65% to 70% range up to 95%. Following a 2020 consultation period and pilot with solution provider SML in its El Salvador store, the retailer rolled out SML’s Inspire RFID tags and Clarity enterprise software chainwide.

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China challenges drive revenue drop for Apple

Inside Retail

Apple on Thursday forecast that revenue would fall for a second quarter in a row but that iPhone sales were likely to improve as production had returned to normal in China after Covid-related shutdowns. While striking an optimistic tone on sales of services and iPhones, CEO Tim Cook said an uncertain economy is expected to hurt categories like gaming and digital advertising.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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ThredUP Continues Anti-Fast Fashion Offensive with V-Day Campaign, adds Francesca’s to Resale Roster

Retail TouchPoints

ThredUP is teaming up with TikToker Nava Rose to launch the Dump Fast Fashion Shop, an online secondhand storefront to help consumers thrift for Valentine’s Day and beyond. The company also continues to grow its resale-as-a-service offering, with specialty retailer Francesca’s tapping ThredUP to power its new resale offering. The Dump Fast Fashion Shop was inspired by ThredUP’s Wardrobe Resolutions Survey, which found that more than one in three consumers ( 36% ) are resolving to quit fast fashi

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Mukesh Valiram talks gamification and growth opportunities for MLB in Asia

Inside Retail

The MLB brand recently opened its first store in Malaysia in partnership with local distributor, Valiram Group, and Mukesh Valiram, the executive director of Valiram Group, is excited about the opportunities ahead. “2023 is off to a great start with the success of the MLB store opening in Malaysia this month,” he told Inside Retail. Valiram has partnered with the MLB brand to launch in Malaysia, Singapore and Indonesia.

Fashion 130
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Sensormatic Solutions Partners with Zliide to Enhance Self-Checkout

Retail TouchPoints

Sensormatic Solutions and Zliide have entered a collaboration aimed at enabling self-checkout experiences that eliminate register queues and streamline the shopper experience. The combined solutions will work to reduce shrink while making self-checkout simpler for customers. As the relationship progresses, data from the Zliide system will be integrated into the Sensormatic IQ ecosystem.

Checkout 263
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How can department stores pivot ahead of a spending decline?

Inside Retail

After almost a year of consecutive increases, the retail industry saw a 3.9 per cent decline in month-to-month spending between November and December 2022. While food retailing saw a slight increase, most industries saw turnover fall between the two months. The biggest swing occurred in department store spending, which saw a 14.3 per cent drop over the two month period.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Fanatics Hires Tech Veteran to Lead Move into Livestreaming

Retail TouchPoints

Fanatics has hired former Google and Snap executive Nick Bell to serve as CEO of a new livestreaming division, Fanatics Live, according to multiple reports. Fanatics Live will launch as a standalone app with a corresponding website in the second half of 2023. The new division will focus on live commerce, starting with the Fanatics Collectibles business, according to Sports Business Journal.

Shopping 162
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“We saw an opportunity”: The plan behind BWS’ Coffee shop

Inside Retail

Last week, Endeavour Group’s BWS tried its hand at a new frontier: serving piping hot coffee for its Devonport, Tasmania customers. The business’ Gateway Drive store is the first in BWS’ new Double Shot drive-thru sites, created in partnership with local coffee firm Oasis Griffiths Group, and aims to take advantage of the store’s four-lane drive-thru facilities.

Planning 130
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Fanatics to start live-streaming service for sports collectibles

Retail Wire

Fanatics is launching a live-streaming service to enable collectors to purchase sports memorabilia. The company has hired former Snap executive Nick Lead to lead Fanatics Live.

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Why retail is already leading the way on ‘values-based capitalism’

Inside Retail

Much has been said about Federal Treasurer Jim Chalmers’ 6000-word essay, published earlier this week in The Monthly , which outlined a concerted push from the Government to foster ‘values-based capitalism’ in Australia’s business sector. Built on the tenets of an orderly transition to renewable energy, a more adaptable and resilient economy, and a focus on equality and equal opportunity for all Australians, Chalmers’ assertion is that while there will always be naysayers to such progress, the

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Gunman carrying AR-15-style rifle shot by police inside a Target store

Retail Wire

A man carrying an AR-15-style rifle and 13 loaded ammunition magazines was fatally shot by police after he entered a Target in Omaha, NE. Police said they encountered the man in the store after responding to dozens of 911 calls. The unidentified man fired multiple shots as he entered the store. It is not clear if those shots were directed at any individuals.

ATS 130
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David Jones to sell sexual wellness products with Frenchie pop up

Inside Retail

David Jones has teamed with Australian brand Frenchie to sell sexual wellness products at a Valentine’s Day pop-up at the retailer’s flagship Sydney CBD store from February 10-14. David Jones’ category manager of beauty, Ben James Mitchell, said the rapid growth of the sexual wellness industry over the past few years has resulted in a growing demand for personal pleasure products from within the beauty and self-care space.

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Robots may outnumber humans at Amazon in a few years

Retail Wire

Cathie Wood, CEO and chief investment officer at Ark Invest, thinks that robots will outnumber humans working at Amazon.com facilities in the near future. “Amazon is adding about a thousand robots a day. … If you compare the number of robots Amazon has to the number of employees, it’s about a third. And we believe that by the year 2030 Amazon can have more robots than employees,” said Ms.

ATS 130
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1FAME CEO James Hong talks NFTs, leadership milestones, and career goals

Inside Retail

Asian fashion brands are getting into the metaverse in a big way, thanks to a recent joint venture between Singaporean platform aggregator 1MetaWorld and Seoul-based Fame Universe. The aim of the partnership, dubbed 1Fame , is to help fashion designers and digital creators create, launch, sell and produce their own digital fashion non fungible tokens (NFTs) in connection with physical garments and real-world experiences.

Fashion 130
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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EBay, Notable Live partner on NFTs, experiences for sports fans

Retail Dive

The e-commerce platform, which invested in Notable Live, wants to offer experiences, digital tokens and athletic merchandise to sports fans.

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Retail appointments of the week

Inside Retail

Best and Less, The Reject Shop CEOs depart By Rakshnna Pattabiraman The CEOs of two discount retail chains — The Reject Shop and Best & Less Group — have stepped down with immediate effect today citing personal reasons. Phil Bishop, the CEO of The Reject Shop, will leave the business after just six months in the role , while Best & Less Group CEO Rodney Orrock has stepped down to continue his recovery from cancer.

Shopping 130
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Missed interest payment signals Bed Bath & Beyond ‘out of options’

Retail Dive

Analysts think the retailer is out of time and money. Meanwhile, the company closed a distribution center in Texas, impacting hundreds of employees.

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Why the ‘race to the top’ still plagues millennial employees

Inside Retail

While millennials aren’t a generation who are, by default, programmed for the traditional notions of workplace hierarchy (i.e., the corporate ladder) there still exists a pressure, so to speak, of adhering to this social construct of ‘progression’. (And I say ‘progression’ because this of itself, is a term that means different things). While workplaces have shifted over the years when it comes to offering pathways for progression and satisfying the needs for growth and development – particularly

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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REI lays off more than 150 employees

Retail Dive

The job cuts, which amount to 8% of its corporate workforce, come as the retailer attempts to return to profitability.

Returns 111
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Zeller takes on the big four with new financial services offering

Inside Retail

Zeller, one of Australia’s fastest-growing companies, has announced new financial services products that mean any Australian business can now use the company’s products, including a free, standalone transaction account and debit card that replace the outdated solutions provided by Australia’s traditional business banks. Zeller has established itself as a leader in payments, signing up over 30,000 businesses in less than two years.

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DTC rug brand Ruggable lays off 100 corporate employees

Retail Dive

The brand joins other direct-to-consumer companies that have turned to staff cuts in recent months in light of macroeconomic conditions.

Consumer 109
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Retailers Must Be Careful With Private Label Credit Card Advertising

Hunton Andrews Kurth

The FTC unanimously approved a consent order this week requiring Credit Karma, LLC to pay $3 million dollars for allegedly advertising to consumers that they were “pre-approved” for credit card offers, when in reality, the customers were not pre-approved, and in fact, were frequently rejected. Credit Karma’s advertising—which purportedly took place over three years between February 2018 and April 2021—consisted largely of emails and webpages telling consumers they were “pre-approved” for various

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.