Retail TouchPoints

AUGUST 2, 2021

Throughout the past year, the retail industry has been hit hard by the pandemic. Although shoppers are currently flocking back to brick-and-mortar stores, research shows that 43% of U.S. consumers plan to regularly shop online for products they used to buy in stores — something that’s likely to become the norm for many Americans. With the 2021 holiday shopping season a few months away, it’s clear retailers need to find new and exciting ways to attract shoppers and create an impactful exper

Checkout 317

Checkout Shopping Consumer Returns 317

Inside Retail

AUGUST 2, 2021

While the subject of cannabis legalisation still divides countries around the world, there is no denying the influence that legal cannabis products are having on retail and consumer goods. According to Grand View Research, the global cannabidiol (CBD) market size was valued at US$2.8 billion in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 21.2 per cent from 2021 to 2028.

Consumer 264

Consumer Boutique Marketing Wholesale 264

Retail TouchPoints

AUGUST 2, 2021

New data from Amazon portrays recent shifts in consumer behavior through the lens of the top-selling products on the platform. Compared to this same time last year, consumers are entertaining more, traveling more and dressing up — although they are not forgoing the sweatpants altogether. It’s a stark shift from 2020, when puzzles, gardening tools, cookware, headphones and exercise bikes topped shoppers’ lists.

Outdoor 299

Outdoor Jewelry Accessories Apparel 299

Inside Retail

AUGUST 2, 2021

As Australia gears up to chase a country-wide vaccination target of 70 per cent of the population, with Prime Minister Scott Morrison stating that lockdowns could be a “thing of the past” as soon as next year, business leaders around the country are finding ways to incentivise their workers to get onboard. Amazon Australia, for example, is offering a special ‘vaccination benefit’ payment of $140 for eligible fulfilment and delivery station workers who get fully vaccinated on the advice of a heal

Supermarket 264

Supermarket Fulfillment Location ATS 264

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

AUGUST 2, 2021

Foot Locker is significantly expanding its product selection and footprint through a pair of acquisitions that are valued at a combined total of more than $1.1 billion. Eurostar, which Foot Locker will acquire for $750 million , will diversify the retailer’s product mix and help it serve a wider range of price points through its WSS stores. Text Trading Company, K.K., with a $360 million price tag, will give the retailer a foothold in Japan as well as access to the atmos brand.

Apparel 264

Apparel Location Marketing Store Operations 264

Inside Retail

AUGUST 2, 2021

Ahead of Myer’s upcoming annual general meeting, Solomon Lew’s Premier Investments has called on the department store to disclose its preliminary full-year results early to “allow an appropriate window” for shareholders to decide its board’s fate. Myer typically releases its full-year results in early September, and announces its AGM in late September, which takes place in late October.

Department Stores 246

Department Stores Planning Marketing Management 246

Inside Retail

AUGUST 2, 2021

Why would the owners of Selfridges, generally considered to be the world’s best department store, decide to sell the business? Unlike other British department stores, such as Debenhams and House of Fraser, which both collapsed into administration after years of erratic sales growth, or even John Lewis, which has been unable to halt a steady sales decline since 2018, Selfridges has actually reported a sales increase every year for the last decade, reaching £1.97 billion (AU$3.72 billion) in sales

Department Stores 246

Department Stores Fast Fashion Shipping Shopping 246

Retail Wire

AUGUST 2, 2021

Walmart has decided that its corporate staff and management-level employees must get vaccinated against COVID-19 by Oct. 4. The company has also begun a phased-in approach to bringing employees back to the office who have been working remotely during the pandemic.

Management 246

Management 246

Inside Retail

AUGUST 2, 2021

Officeworks has launched a new partnership with design platform Canva to make it easier to create personalised designs, with thousands of new templates and designs created by Canva now available in Officeworks’ Print & Create offering. Customers can access the service online and can either have their personally designed product arrive via post or be made available through click-and-collect.

Management 246

Management Marketing ATS 246

Intelligence Node

AUGUST 2, 2021

eCommerce has grown tremendously in the last year and a half. While it was already on its way to mass adoption, the pandemic further accelerated the shift to digital and birthed many first-time online shoppers. The growth in eCommerce has opened many new avenues for brands and is a window into the future of retail. […]. The post MAP Violations: How, When, & Why You Need to Monitor & Eliminate Them appeared first on Blog.

197

197

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

AUGUST 2, 2021

Today’s rising expectation of businesses to provide ‘Amazon-style’ service and efficiency has seen many large retailers and suppliers employ integration technology to automate ordering and fulfilment processes. But businesses are now feeling the pressure when it comes to managing their growing ecosystems of suppliers and systems. NZ-based tech-integrator, Crossfire , is helping put an end to that by connecting supply chain operating systems together without the frustrations and errors of managin

Management 147

Management Supermarket Fulfillment Marketing 147

Retail Wire

AUGUST 2, 2021

Foot Locker announced that it has reached separate deals to acquire WSS, an athletic retailer based in Los Angeles, and Atmos, a Japanese sneaker and streetwear retailer, for a combined $1.1 billion in cash. “Both transactions reflect our commitment to our growth strategy and engaging with new and incremental consumers,” said Foot Locker CEO Richard Johnson.

Consumer 130

Consumer 130

Inside Retail

AUGUST 2, 2021

In July, German supermarket brand Aldi opened its first Corner Store concept store in North Sydney to little fanfare. Given Sydney was in the midst of a Covid lockdown at the time, there wasn’t much of a song and dance, but it shows we should never forget that convenience will always be the fundamental battle ground of retail. On its website, Aldi describes the store as being, “like a regular Aldi, only a bit smaller.

Supermarket 130

Supermarket Location Consumer Marketing 130

Retail Wire

AUGUST 2, 2021

Amazon.com will need to spend billions of dollars to open warehouses to meet the growing demand for products sold by the company and its third-party marketplace sellers.

130

130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

AUGUST 2, 2021

The lessons learned during Melbourne’s extended lockdown have been front of mind for Jax Tyres & Auto in recent weeks with the retailer quickly extending its remote video vehicle checks to NSW customers in response to restrictions across Greater Sydney. As a tyre retailer and mechanical services provider, Jax Tyres & Auto qualifies as an essential retail and can remain open during lockdowns.

Payment Services 130

Payment Services Promotions Marketing Location 130

Cisco Retail

AUGUST 2, 2021

With the executive order signed by the US government in the wake of recent cybersecurity attacks like SolarWinds , Colonial Pipeline , Microsoft Exchange server breach that have plagued high-value government entities and private organizations, it is very important to have security ammunition ready that can detect such attacks – one that can provide deep forensic details and visibility into your users and endpoints.

Consumer 145

Consumer 145

Inside Retail

AUGUST 2, 2021

Online retail sales accelerated 7.6 per cent in June, following a rebound in May from a down-note in April, according to NAB’s monthly online retail sales index. In year-on-year terms the acceleration pushed June’s growth back into double digits, landing 18.1 per cent higher than a year prior. According to NAB chief economist Alan Oster, this is indicative of the “considerable strength” of online sales during the month, given June 2020 was already 53 per cent higher than June 2019.

Department Stores 130

Department Stores Fashion 130

Cisco Retail

AUGUST 2, 2021

Right now, is a most exciting time to be in the tech industry. Infrastructures are evolving and the cloud is helping to extend services further and faster than ever. Which can seem overwhelming for some engineers, but remember every journey has a beginning. Whether you are a network engineer, application developer, or just interested in learning more about infrastructure automation, DevNet has a curated set of guided, hands-on learning content that will help you “Start Now” to advanc

Management 145

Management ATS 145

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

AUGUST 2, 2021

Since the pandemic hit, people all around the globe are focusing on leading a more sustainable lifestyle, which has seen a rise in micromobility, according to Alison Angus, head of consumer lifestyles at Euromonitor. “The pandemic has shaken consumers to their core. They’re reevaluating how they live and the choices that they make,” Angus said at last week’s Euromonitor webinar The World Beyond The Pandemic.

Consumer 130

Consumer Management Shopping Marketing 130

Mulesoft

AUGUST 2, 2021

Today we’re excited to announce that Salesforce has entered into a definitive agreement to acquire Servicetrace, a leading provider of robotic process automation (RPA), which, upon closing of the acquisition, will become a part of MuleSoft, a Salesforce company. The acquisition is expected to close in the third quarter of Salesforce’s fiscal year 2022, ending […].

141

141

Inside Retail

AUGUST 2, 2021

Confidence among those in the restaurant sector has fallen from +42 (net balance) in January 2021, to +25 recorded in June, due largely to concerns about the slow progress of Covid vaccinations in Australia. According to the the latest Deliveroo HospoVitality Index Report , only 46 per cent of hospitality businesses say they feel positive about the future of their sector in Australia, a decline from 59 per cent at the start of the year, while 21 per cent feel negative about the future of the sec

Consumer 130

Consumer ATS 130

Retail Wire

AUGUST 2, 2021

Land O’Lakes, which got its start 100 years ago as the Minnesota Cooperative Creameries Association, has grown into a $14 billion-a-year dairy, feed and seed business. “That cooperative model is our very foundation, the fact that we are owned by our farmer members, by our local retail network, I think it’s so powerful,” said Land O’Lakes president and CEO Beth Ford.

100

100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

AUGUST 2, 2021

In July, German supermarket brand Aldi opened its first Corner Store concept store in North Sydney to little fanfare. Given Sydney was in the midst of a Covid lockdown at the time, there wasn’t much of a song and dance, but it shows we should never forget that convenience will always be the fundamental battle ground of retail. On its website, Aldi describes the store as being, “like a regular Aldi, only a bit smaller.

Supermarket 130

Supermarket Location Consumer Marketing 130

Retail Wire

AUGUST 2, 2021

New guidelines put in place by the U.S. Centers for Disease Control as a result of the spread of the Delta is leading retailers to require and/or request workers and customers to wear face masks. Apple is requiring all to wear masks in certain stores, while Meijer is recommending that they do the same.

100

100

Mulesoft

AUGUST 2, 2021

In the last decade, the nature of payments has changed irrevocably. The need for real-time payment models, digital-first customer experiences, and standard payment services have created a variety of FinTechs, a growth in cryptocurrency adoption, and disrupted traditional payment processes and institutions. To thrive in this new payments landscape, financial institutions need to offer more […].

Payment Services 124

Payment Services Customer Experience 124

Retail Wire

AUGUST 2, 2021

L Brands is releasing current and former employees from nondisclosure agreements tied to cases in which sexual harassment has been alleged to have taken place. The retailer, which is in the process of separating Victoria’s Secret and Bath & Body Works into two publicly traded companies, has said that each chain will spend $45 million over the next five years on programs designed to promote diversity and inclusion.

Promotions 100

Promotions 100

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

AUGUST 2, 2021

Consumer demand came raging back this year. The supply chain wasn't ready for it, and now retailers, brands and consumers are paying the price.

Shipping 130

Shipping Consumer 130

Retail Wire

AUGUST 2, 2021

Sephora recently announced having made significant progress on corporate issues advancing diversity, equity and inclusion among stakeholders including employees, customers and vendors. The beauty retailer will have more than doubled the number of Black-owned brands selling products on its store shelves and online by the end of 2021.

100

100

Retail Dive

AUGUST 2, 2021

The expansion bid, which brings WSS and Atmos into the fold, provides the retailer with footholds in key growth markets in the U.S. and Japan.

Marketing 130

Marketing 130

Retail Wire

AUGUST 2, 2021

Shein, a Chinese fast-fashion brand, has become a favorite online destination for American teens. Shein has benefited from the low-price merchandise sold it sells despite concerns about the environmental impact of easily disposed of clothing.

Fashion 100

Fashion Fast Fashion 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience