365 Retail

AUGUST 31, 2023

There can be no doubt about the impact that TikTok has had on the ecommerce industry in the UK. Last year, small businesses on TikTok contributed £1.63 billion to UK GDP, according to a report from Oxford Economics. And it’s not just the UK; millions of users around the world are buying directly from the videos they scroll though on a daily basis. TikTok has set the bar for customer expectations of what a smooth, content-led commerce experience should be like.

Fulfillment 116

Fulfillment Consumer Advertising Accounting 116

Inside Retail

AUGUST 31, 2023

To revitalise Sydney’s Haymarket and Chinatown streets and public spaces, The City of Sydney has launched a $44 million plan following consultation with 1150 residents. The initiative includes a grant program to improve shopfront facades on Dixon Street, public domain improvements, lighting and public art, a grant for community-led initiatives and a new City of Sydney coordinator to assist local businesses.

Planning 290

Planning Shopping 290

Retail TouchPoints

AUGUST 31, 2023

Amazon is bringing ‘Buy with Prime’ capabilities to Shopify merchants via a new app integration. Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. Now, the new app is empowering Shopify merchants to offer this seamless payment experience to their customers.

Merchant Services 236

Merchant Services Payment Services Fulfillment Checkout 236

Inside Retail

AUGUST 31, 2023

Consumers hold firm expectations that environmental sustainability and social responsibility should be at the forefront of everything from executive strategy, to day-to-day operations. This is set to become even more important as Gen Z becomes the dominant consumer audience. Notably, over 60 per cent of this demographic feels a personal responsibility over decisions that contribute to a better world – with this informing and shaping their purchasing habits.

Fashion 264

Fashion Fast Fashion Advertising Consumer 264

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

AUGUST 31, 2023

As privacy regulations ramp up, brands and retailers are looking for ways to personalize marketing efforts without relying on cookies — and brick-and-mortar retailers are always looking for effective ways to entice people to visit their stores. To help solve both challenges, the Arity Private Marketplace (PMP) enables marketers to leverage driving behavior data to understand where and when consumers are driving and to reach them with relevant messaging before they even get behind the wheel.

Consumer 235

Consumer Advertising Marketing Planning 235

Inside Retail

AUGUST 31, 2023

Pet Circle has paid fines worth $26,640 for stating misleading prices of pet supplies on its website to two customers, the Australian Competition & Consumer Commission (ACCC) reported. Some 5400 affected shoppers said they had used the discount codes for their purchases, but the total order price was displayed incorrectly as they were later charged an additional amount equal to the discount.

Checkout 256

Checkout Consumer Marketing ATS 256

Inside Retail

AUGUST 31, 2023

The enigmatic Solomon Lew has everyone speculating about his intentions following the prospective split up of the Premier Retail businesses. Most punters think the move is about unlocking value in the businesses while pursuing growth via more focused entities. There is also a view that the breakup strategy could fund further acquisitions, including the Myer department store chain in which he has already built a substantial shareholding.

Apparel 240

Apparel Department Stores Planning Wholesale 240

Retail Wire

AUGUST 31, 2023

Calls are growing from pediatricians and parents in the U.S. to ban the sale of high-caffeine energy drinks to minors due to their potentially harmful effects. Energy drinks like Prime Energy, Ghost energy drinks, and Kim Kardashian’s “Kimade” energy drink contain high levels of caffeine, with some having as much caffeine as six Coca-Colas in.

203

203

Inside Retail

AUGUST 31, 2023

Restaurant Brands has appointed Arif Khan as its permanent group CEO, effective today. Khan has been acting group CEO since April and had spent several years in management at the business in his early career. In 2018, he returned to oversee the Restaurant Brands New Zealand business as CEO after serving as global chief operating officer from November to April of last year.

Management 147

Management Returns Location ATS 147

Retail Wire

AUGUST 31, 2023

The rise of self-checkout technology in retail could be contributing to the increasing loneliness of Americans. While self-checkout is popular, it’s also leading to fewer “weak ties” – casual relationships between customers and cashiers – which social scientists say are important for social interactions. As technology contributes to a sense of isolation, with around two-thirds.

Checkout 189

Checkout 189

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

AUGUST 31, 2023

Last year’s must-have dress, yesterday’s flares and countless other Western castoffs are strangling the Global South, prompting calls for fast fashion to pay the price for rampant overproduction. Every week, some 15 million items of used clothes end up in Ghana’s capital, shipped in bales from Europe, North America and Asia to the world’s biggest secondhand clothes market.

Fast Fashion 130

Fast Fashion Fashion Shipping Marketing 130

Retail Wire

AUGUST 31, 2023

Walmart is bucking the trend set by companies like Amazon, Apple, and Samsung by embracing generative AI tools for its corporate employees. The retail giant is rolling out a new AI “assistant” tool to its 50,000 corporate employees, designed to speed up productivity.

113

113

Inside Retail

AUGUST 31, 2023

Continuous changes in technology and the economy have most marketers’ heads spinning. But when your job is to drive growth for your business, you need to find ways to navigate it. We spoke to proven growth marketing leaders from Princess Polly and Archies to understand how they approach the problem, where they are finding audiences, how they are cracking the US and principles that help them navigate change.

Marketing 130

Marketing Consumer Fashion Location 130

Retail Wire

AUGUST 31, 2023

France’s Finance Minister Bruno Le Maire is urging the country’s supermarkets and suppliers to accelerate price cuts as consumers struggle with rising food costs and inflation. Although a pledge was made by 75 top food companies to cut prices in July, only about 40 have followed through. France’s unique system of setting retail prices, with.

Supermarket 113

Supermarket Finance Retailing Pricing Consumer 113

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

AUGUST 31, 2023

To paraphrase Bill Gates, if you have a hard job, give it to a lazy person, because they’ll find an easy way to do it. It’s a saying that has always resonated with Showpo founder Jane Lu , who goes by The Lazy CEO on social media, though in reality, she is anything but. In addition to running Showpo, the $100 million online women’s fashion empire she started in 2010, Lu is the co-founder of Like Minded B **s Drinking Wine, a hugely popular business community with more than 167,000 members.

Fashion 130

Fashion Shopping ATS Marketing 130

Retail Gazette

AUGUST 31, 2023

Online marketplace OnBuy has made an eleventh hour bid to buy the Wilko brand, Retail Gazette can reveal. It is thought that OnBuy wants to continue trading through Wilko.com. The Bournemouth-based firm lodged the offer after it emerged that potential white knight M2 Capital’s bid to rescue the entire group, including all 400 stores and staff, collapsed today.

128

128

Inside Retail

AUGUST 31, 2023

Costco Australia’s CEO to retire By Dean Blake Costco Australia’s chief executive Patrick Noone has confirmed he will retire at the end of 2023 after more than three decades at the company. Under Noone’s leadership, Costco’s local footprint has grown to 15 stores across Australia, as well as one in New Zealand. Noone will be replaced by Chris Tingman from Costco US, according to a report in The Australian.

Management 130

Management Marketing ATS 130

Retail Wire

AUGUST 31, 2023

David’s Bridal, a leading wedding retailer, is betting on a rebound in the marriage industry to help its recovery after surviving its second bankruptcy filing. The CEO, Jim Marcum, believes that an uptick in engagements will occur in the fourth quarter of this year, driving more sales in 2024. The company is focusing on broadening.

100

100

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

AUGUST 31, 2023

The world of leadership has forever been plagued by the consequences of a lack of trust, and the Edelman 2023 Trust Barometer proves that being a trusted leader is more important than ever. Sadly, despite trust playing an increasingly crucial role in the success of any business endeavour, trust in leadership, especially for government and institutions, is at a historical low, reports show.

Employee Engagement 130

Employee Engagement Management Accounting Promotions 130

Retail Wire

AUGUST 31, 2023

E.l.f. Beauty is set to acquire skincare brand Naturium for $355 million in a mix of cash and stock deal, expanding E.l.f.’s presence in the skincare market. Naturium, founded in 2019, is projected to generate $90 million in revenue this year and $17 million in adjusted EBITDA. The acquisition is expected to help E.l.f. increase.

Marketing 100

Marketing 100

Inside Retail

AUGUST 31, 2023

Nestled within the upscale Gangnam district in Sinsa-Dong, Supreme’s first store in South Korea features floor-to-ceiling windows with the brand’s iconic red logo prominently displayed above the entrance, and an array of captivating artwork inside. One of just 16 standalone Supreme stores in the world – six of which are in Japan – the opening in Seoul earlier this month attracted a throng of eager customers who queued outside in anticipation of acquiring the brand’s exclusive streetwear tailored

Fashion 130

Fashion Target Market Marketing Consumer 130

Retail Wire

AUGUST 31, 2023

Chipotle has agreed to pay $322,400 to settle allegations made by Washington, D.C., that it violated child labor laws by allowing minors to work more than the legally permitted hours. D.C. alleges that Chipotle let minors work more than 48 hours a week and more than six consecutive days a week, violating child labor laws.

Location 100

Location 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

AUGUST 31, 2023

The rainy season is now under way in Thailand and will continue through October. Last year, it was something of a freak, causing floods and devastation in parts of the country where rivers overflowed, inundating rural villages and causing evacuations in the outskirts of Bangkok. These events are a double-edged sword for the country’s home-improvement retailers: while the rains are coming down, they cause projects to be suspended or abandoned, and they even force the temporary closure of some sto

Net Profit 130

Net Profit Accounting Finance Planning 130

Retail Dive

AUGUST 31, 2023

The struggling department store will upgrade its tech, stores and customer experience, but is unlikely to follow rival Macy’s in leaving the mall.

Planning 127

Planning Department Stores Customer Experience 127

Retail Gazette

AUGUST 31, 2023

Administrators of stricken retailer Wilko will begin making redundancies at the retailer’s head office, distribution, and support centres this week and next after a last-minute bid by M2 Capital fell through. The private equity firm put forward an offer to take on the entire business including its 400 stores late on Friday, however the firm failed to pass PwC’s due diligence checks.

Payment Services 113

Payment Services Returns ATS 113

Dezeen

AUGUST 31, 2023

British luxury brand Burberry has renovated its New Bond Street store , which has been decorated with a minimalist scheme that is populated with striking contemporary furniture. Set on a prominent spot on the corner of New Bond Street and Conduit Street in central London, the 22,000-square-metre store is split across three levels. Burberry's flagship store is located on New Bond Street The flagship store has a minimal open-plan interior that is characterised by stark white floor, walls and ceili

ATS 114

ATS Accessories Location Planning 114

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

AUGUST 31, 2023

Environmental sustainability is an expanding focus and topic of discussion for many business leaders around the world. This is a period of great change. Businesses all over the world continue reshaping their operations to further support the wellbeing, stability, and future of the planet. We are evolving from an economy that extracts resources and eventually discards them, to a circular one which finds new uses for products and their inputs.

Returns 109

Returns Promotions Planning Consumer 109

Hyken

AUGUST 31, 2023

This week, we feature an article by Sage , an international company that helps organizations of all sizes with accounting, payroll, and payment solutions. They write about how improving customer journeys increases business growth. When simply surviving in the saturated e-commerce market is a struggle, achieving business growth might just feel impossible.

Payment Services 107

Payment Services Customer Experience Inventory Management Accounting 107

Retail Customer Experience

AUGUST 31, 2023

ChatGPT offers the online used book retailer a boatload of opportunities and strategies to better meet customer expectations and drive a more personal customer experience.

Customer Experience 107

Customer Experience 107

Cisco Retail

AUGUST 31, 2023

Across Europe, people are rethinking what they rely on the internet for: balancing classic demands for speed and reliability, with the growing needs of rising eco-consciousness, secure cloud infrastructure, and the increase of the Internet of Things (IoT) connecting our devices, from smart cars to home appliances. This trend perfectly aligns with the European Commission’s Digital Decade 2030, where secure and sustainable digital infrastructure is one of the top 4 priorities.

Consumer 105

Consumer Accounting Marketing Planning 105

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience