Retail TouchPoints

NOVEMBER 24, 2021

Google Shopping and American Express have teamed up to celebrate small businesses this holiday season with a new take on the classic window-shopping experience, in the form of shoppable street murals in New York, Los Angeles, Boston and Chicago. Blending physical shopping inspiration with a digital experience, the murals, which will be live through mid-December, give passersby an interactive way to discover and support local businesses.

Shopping 317

Shopping Consumer 317

Inside Retail

NOVEMBER 24, 2021

Homewares group Adairs will acquire omni-channel furniture retailer Focus on Furniture for $80 million, in a play to expand its market share in the furniture and bedding space. According to Adairs, the team at Focus will continue to operate independently of Adairs and the business is expected to be earnings accretive immediately upon acquisition. “This is an exciting and strategically significant development for the Adairs Group,” said group chief executive Mark Ronan.

Marketing 246

Marketing Consumer ATS 246

Retail TouchPoints

NOVEMBER 24, 2021

Autonomous retail technology is on the rise, with innovations like Amazon’s “Just Walk Out” technology already leapfrogging past yesterday’s self-checkout solutions. This technology has helped make shopping a more frictionless experience for shoppers, but retailers that choose to implement these solutions must place a heavier focus on security technology as well.

Loss Prevention 264

Loss Prevention Checkout Store Operations Shopping 264

Retail Focus

NOVEMBER 24, 2021

Sloane Stanley celebrates the return and opening of Libby Blakey Design , an interior and retail design specialist, at 336 Kings Road, in the heart of Chelsea until January 2022. Libby Blakey Design specialises in providing interior design services and features a 1,298 sq ft showroom holding a wide selection of European antique furniture and decorative accessories sourced from around the world.

Accessories 162

Accessories Returns Location ATS 162

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

NOVEMBER 24, 2021

A federal jury in Ohio found that CVS Health , Walmart and Walgreens substantially contributed to opioid overdoses and deaths in Lake and Trumbull counties, according to The New York Times. Hearings slated for spring 2022 will determine how much each company will be required to pay the affected counties. The verdict was the first to find that pharmaceutical companies contributed to a “public nuisance,” which includes the opioid crisis, according to plaintiffs.

Store Operations 294

Store Operations 294

Inside Retail

NOVEMBER 24, 2021

In a year like no other, e-commerce continues to see meteoric growth driven by the pandemic. This holiday shopping season marked record numbers of online shoppers on Black Friday and the biggest online shopping day in US history on Cyber Monday. With the two dominant deal days in our rearview mirrors and the world still largely at home due to the pandemic’s restrictions, the e-commerce onslaught will continue, causing retailers to adjust their fulfilment strategies to stay afloat.

Fulfillment 147

Fulfillment Management Consumer Customer Experience 147

Inside Retail

NOVEMBER 24, 2021

Australians are expected to spend big this Cyber Week, according to data from Commonwealth Bank that found sales through the weekend have risen between 10 and 14 per cent annually for the past three years. And, given how many Australians have become comfortable spending online compared to previous years, e-commerce spend is expected to hit $2 billion of the $5.6 billion total anticipated, according to the NRA.

Shopping 130

Shopping Promotions Consumer Management 130

Retail TouchPoints

NOVEMBER 24, 2021

Experiential retailer CAMP is bringing the White Elephant gift exchange party online with the relaunch of Gift Game for the 2021 holiday season. Additionally, the retailer has created an ecommerce shopping platform for kids that lets them safely find, choose and send presents directly to their recipients. Gift Game provides hosts with the ability to set the number of guests for their party and the maximum budget for each person’s gift.

Shopping 258

Shopping Shipping ATS 258

Inside Retail

NOVEMBER 24, 2021

The amount Aussies are spending through social media shopping has soared 700% over the past two years, with Gen Z and Millennials leading the way. That’s according to PayPal’s sixth eCommerce Index Report , which explores online shopping trends, particularly post COVID-19. According to the report, spending on social media shopping in Australia is up 700%, compared to 2019, with 25% of Aussies saying they now use social media for shopping.

Shopping 130

Shopping Consumer ATS 130

Retail TouchPoints

NOVEMBER 24, 2021

Automotive parts and accessories retailer AutoZone has launched a new retail media platform powered by Quotient following a successful pilot program earlier this year. The AutoZone Media Network will offer brands targeted, personalized marketing campaigns leveraging the retailer’s first-party data from loyalty and CRM customer profiles. Vendor partners will have a choice of media tactics to include in their campaigns, including offsite display ads, digital out-of-home ads, onsite display ads and

Accessories 162

Accessories Marketing Location ATS 162

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

NOVEMBER 24, 2021

Premium sneaker and streetwear retailer Subtype is about to open its fifth store in Brisbane. Here, we speak with general manager Liam Robson about designing the brand’s high-end shops and expanding beyond the Australian and New Zealand markets. . Inside Retail : How would you describe the Subtype brand? Liam Robson: Subtype is a brand that is bringing the best of streetwear and emerging new brands from around the globe to Australia and New Zealand.

Apparel 130

Apparel Fashion Marketing Consumer 130

Retail Focus

NOVEMBER 24, 2021

Senior retail teams should be serving their frontline staff, first and foremost, so they’re empowered to get on with the important business of serving customers. That’s the view of a group of retail experts who are hosting a free webinar this week to implore brands to shake up their business model and collaborate more closely with store teams, instead of just paying lip service to their potential. .

Employee Engagement 130

Employee Engagement Management Shopping ATS 130

Inside Retail

NOVEMBER 24, 2021

A 566sqm piece of prime retail real estate sold online for US$2.4 million this week – but there’s a catch: it doesn’t exist. The land is ‘located’ on Fashion Street, a luxury retail precinct in Decentraland, a metaverse where people can buy land, visit buildings, and walk around and meet people as avatars. The buyer: crypto investor Tokens.com which says it plans to use the space to host digital fashion events and sell virtual clothing for avatars.

Fashion 130

Fashion Location Planning Shopping 130

Retail Wire

NOVEMBER 24, 2021

A small but growing list of companies, including Shake Shack and Unilever’s New Zealand business, are testing four-day workweeks. Early results reveal no loss in productivity and workers tend to be happier in both their personal and professional lives.

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130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

NOVEMBER 24, 2021

Australian activewear brand LSKD has been preparing for its weeklong Black Friday Festival for an entire year, and the hard work is finally paying off. The online retailer generated more than a month’s worth of orders in just the first 24 hours of the sale, which kicked off last Thursday, and it surpassed last year’s entire Black Friday volume in the first 48 hours.

Accounting 130

Accounting Marketing 130

Retail Wire

NOVEMBER 24, 2021

Dollar Tree said it will raise prices on the majority of products it sells to $1.25 in a nod to the current inflationary reality. CEO Michael Witynski expects that the chain’s customers will see that its $1.25 priced goods remain “an undeniable value” compared to “what they’re seeing out in the marketplace.”.

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130

Cisco Retail

NOVEMBER 24, 2021

It was evident throughout the discussions at Smart City Expo World Congress that technology is a critical component when it comes to understanding the future of our communities. We heard firsthand how cities are grappling with the digital divide and determined to make more livable and sustainable communities, with ubiquitous access to education, healthcare, and government services.

ATS 137

ATS Location 137

Retail Wire

NOVEMBER 24, 2021

Allbirds, Freitag, Patagonia and other retailers and consumer-direct brands are closing brick and mortar and online stores for Black Friday as they opt for a different approach to selling for the holidays.

Consumer 130

Consumer 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

NOVEMBER 24, 2021

The full-line stores didn't demonstrate the level of recovery found at rivals like Dillard's or Macy's, either, despite a boost from the company's annual sale.

ATS 112

ATS 112

Retail Wire

NOVEMBER 24, 2021

Economists are looking for consumer spending numbers for October to be up about one percent following a 0.2 percent gain in September. Strong October numbers are expected to bolster expectations of a strong Christmas selling season for retailers.

Consumer 100

Consumer 100

Dezeen

NOVEMBER 24, 2021

Multicolour tiles form graphic stripes across the exterior of this showroom in Miami, which Esrawe Studio has designed in collaboration with art collective Superflex. The showroom belongs to natural stone company Grupo Arca and is located in Wynwood, a former industrial district of Miami where scores of converted warehouses are now covered with vivid murals by some of the world's leading street artists.

Fashion 110

Fashion Location Shopping 110

Retail Wire

NOVEMBER 24, 2021

The number of Americans filing first time unemployment claims fell to 199,000 last week, the lowest level since November 1969, according to the Labor Department. “It is fair to say we didn’t see that coming,” said Mark Hamrick, senior economic analyst at Bankrate. “Getting new claims below the 200,000 level for the first time since the pandemic began is truly significant, portraying further improvement.”.

ATS 100

ATS 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

NOVEMBER 24, 2021

Staffing shortages and upstream supply chain issues are slowing deliveries for last-mile parcel carriers, Convey by project44 said.

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Retail Wire

NOVEMBER 24, 2021

Nordstrom reported third quarter sales and profits that were well above what it posted last year but well below what the retailer did before the pandemic. The retailer pointed to supply chain challenges and a fall-off in sales in urban markets for its disappointing results. “We have not responded as quickly and as aggressively as we need to,” Pete Nordstrom, Nordstrom’s president and chief brand officer, said on the company’s earnings call.

Marketing 100

Marketing 100

Talking Retail

NOVEMBER 24, 2021

Mallows Bottling has launched a range of flavoured rums to help retailers take advantage of the growing premium rum market. The newly created distillery is bringing its first spirit to the market with The Rummers, a brand developed in partnership with Dutch rum specialist Scheer. Sales of flavoured and spiced rum are set to grow. This story continues at New launch targets growing taste for premium rum.

Marketing 98

Marketing ATS 98

Retail Wire

NOVEMBER 24, 2021

Gap Inc. has lowered its full year forecast after factory closures in Vietnam cut into its saleable inventory and supply chain workarounds ate into its profit margins. “While we had planned into the known supply chain constraints as we entered the quarter, including COVID-related closures in Vietnam, the shock to our business persisted longer than anticipated,” CEO Sonia Syngal said.

Planning 100

Planning 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Dive

NOVEMBER 24, 2021

Sales in the third quarter were dragged down by inventory shortages caused by factory closures and shipping backups.

Shipping 120

Shipping 120

Retail Wire

NOVEMBER 24, 2021

A group of Amazon.com workers and outside activists going under the name Make Amazon Pay are planning Black Friday protests against the company in Boston, California, Minnesota, New York and other locations. The group is seeking to pressure Amazon over wages, corporate taxes and environmental issues.

Planning 100

Planning Location 100

Talking Retail

NOVEMBER 24, 2021

The latest research on violence and abuse of shopworkers has revealed not only that most staff have been abused, but more than a third of customers have seen it happening. The ShopKind campaign says 38% of customers have witnessed abuse and violence against shopworkers, with the latest data revealing 450 retail staff are abused each. This story continues at Treat shop staff kindly at Christmas says anti-abuse campaign, as MPs and retailers sing from same hymnsheet.

Shopping 97

Shopping ATS 97

Retail Dive

NOVEMBER 24, 2021

A 30-minute variety program led by singer Jason Derulo is one piece of an expansive content playbook around the holiday season.

Social Commerce 114

Social Commerce 114

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning