Thu.Nov 28, 2024

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Toys ‘R’ Us posts higher sales in October quarter

Inside Retail

Toys ‘R’ Us said its sales grew in the October quarter and expects further growth in the holiday trading period. The toy retailer’s sales during the three months ended October surged 168 per cent, or by $329,000, from the previous quarter, driven by its e-commerce performance. It also noted that Riot continued to perform well and expects the brand’s revenue to accelerate in the coming quarters. “With our streamlined operations and strong inventory position heading

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Porch Pirates Ramping Up Activity in 2024 as Holiday Season Hits, Package Theft Becoming More Common

Retail Wire

Porch piracy has many Americans worried as the holiday season ramps up.

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Clarins ANZ MD Jerome Bellony on the beauty brand’s new concept store in Sydney

Inside Retail

Privately held French luxury skincare brand Clarins has opened its first direct-to-consumer (DTC) store in Australia and New Zealand after 70 years in the game. Jerome Bellony, managing director of Clarins Australia and New Zealand, spoke with Inside Retail about entering a new era in how the business connects with customers. He explained how the brand’s new store in Sydney’s QVB building is a space where beauty meets innovation and the values that have defined Clarins for the past seven decades

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Holiday Shopping Trends and Payments Innovations: Experience as Competitive Advantage

Retail TouchPoints

As the holiday shopping season approaches, retailers face increased pressure to facilitate a seamless and secure shopping experience. This is an opportunity to not only capture share of wallet but also build lasting customer loyalty and trust. Payments technology is central to the shopping experience. Innovations like biometrics and tap-to-pay have transformed how, when and where consumers shop.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Hannah Gordon on the evolution of family-owned pottery empire Robert Gordon

Inside Retail

In Australia, the name Robert Gordon is synonymous with pottery. Its ceramic plates and mugs grace the tables of countless cafes and restaurants across the country, including the popular Lune Croissanterie, while its homewares are stocked in thousands of retailers. Its factory in Pakenham, a suburb of Melbourne, produces between 200,000 and 300,000 stoneware items a year, making it the largest production pottery in Australia.

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Jimmy John’s Donates a Portion of New Cookie’s Proceeds to the Boys & Girls Clubs of America

Retail Wire

Jimmy John's is giving back this holiday season.

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More Trending

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Pizza Hut Announces the Debut of the Deep Fried Frog Pizza. Here’s Where You Can Get It.

Retail Wire

Pizza Hut is putting a fried frog on a pizza.

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Top 7 In-Store Retail Media Trends to Watch in 2025

Tokinomo

In-store retail media has evolved into a critical tool for engaging customers at the point of purchase. In today’s digital-first world, where e-commerce dominates, the physical store remains a vital touchpoint for brands to connect with shoppers in immersive and memorable ways. From dynamic digital displays to voice-activated promotions, in-store media bridges the gap between digital innovations and tangible experiences, offering a unique opportunity to influence purchasing decisions in real-tim

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Walmart Ordered to Pay Former Truck Driver $35M in Damages

Retail Wire

A jury found that Walmart defamed the truck driver.

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Why Indian tourists are set to transform global travel retail

Inside Retail

The world may witness a surge of Indian tourists over the next decade. They are poised to become a big source for the global travel retail industry. India is on track to become an important worldwide source market for leisure travel, owing to its expanding economic prosperity and rapid growth. McKinsey & Co data shows it is the world’s fifth-largest economy, with a population of more than 1.4 billion people, surpassing China’s.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Walmart Is America’s Primary Grocer, But Ranks Last on Trust and Customer Satisfaction

Retail Wire

Walmart may claim the top spot as America's preferred grocer, but not without issue.

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Asda CEO: Five runners and riders following Allan Leighton’s return

Retail Gazette

The longstanding, and so far unsuccessful search for Asda’s new CEO could receive a shot in the arm following the return of former chief Allan Leighton as its new executive chair this week. Leighton, who during his tenure as helmed the turnaround of Asda from the brink of insolvency to its £6.7bn sale to Walmart in in 1999, told The Guardian that one of his top priorities was filling the role.

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Jaguar’s ‘Copy Nothing’ campaign: Lessons for retailers on rebranding risks

Inside Retail

Saying goodbye to its signature roaring cat, the 98-year-old carmaker Jaguar made headlines last week with its latest rebranding campaign. The company claims the campaign revives its “Copy Nothing” ethos, which traces back to the words of founder Sir William Lyons. Despite its effort to modernise and appeal to a younger, more diverse audience, the campaign has faced some backlash concerning its departure from traditional brand values and automotive focus.

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Delta Air Lines Recently Got Reported to the CDC. Here’s Why.

Retail Wire

Delta Air Lines has been staving off a bit of bad press lately.

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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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Founder of Zero Co, Mike Smith, on scaling a sustainable business

Inside Retail

Nearly five years after launching Zero Co on Kickstarter, the sustainable personal hygiene brand is opening up its closed-loop model with the introduction of a ForeverFill bottle and paper refills. As the company rolls out its latest product innovation and rebrand, Inside Retail spoke to Zero Co founder Mike Smith to learn more about his career trajectory and what it takes to be a sustainable entrepreneur.

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Fast Food Holiday Merch From Chick-Fil-A, White Castle, and Shake Shack Takes Aim at Brand Superfans

Retail Wire

Fast food holiday merchandise appears to be a hot new trend.

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From Hong Kong to Melbourne: Tam Jai opens first Australian restaurant

Inside Retail

Hong Kong restaurant group Tam Jai International has entered Australia with the opening of TamJai Mixian on Swanston Street, in Melbourne. Tam Jai International partnered with ST Group Food Industries Holdings to open the eatery, which is also the company’s first overseas franchised outlet. The restaurant can accommodate 42 people and expects to appeal to the local Chinese community.

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Dollar General Announces 24 Days of Savings Ahead of Christmas Holiday

Retail Wire

Dollar General is helping its customers save money for the holidays.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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JD to open its largest megastore in the southern hemisphere, in Melbourne

Inside Retail

JD Sports is opening its largest Southern Hemisphere store at Highpoint Shopping Centre in Maribyrnong, Victoria, on December 5. “This is our largest store in the Southern Hemisphere to date, and our loyal customers can expect exclusive product ranges as well as first-to-market digital store elements,” said Aaron Faraguna, CEO of JD Sports Australia and New Zealand. “JD Sports Highpoint will also offer one-of-a-kind activation zones to shoppers leading up to Christmas.” A

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Chipotle Celebrates 1,000th Chipotlane Milestone

Retail Wire

Chipotle continues its growth and expansion.

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Waitrose opens first convenience store in six years

Retail Gazette

Waitrose has opened its first new convenience shop in six years as it looks to expand its estate and builds on partnerships with Welcome Break and Shell. The new Little Waitrose store in Hampton Hill, southwest London, is the supermarket’s 47th Waitrose-operated convenience shop. This move comes as the upmarket retailer looks to expand its footprint through its franchise with Welcome Break, with stores opening in Spaldwick, Cambridgeshire this month and in Rotherham, South Yorkshire in Jan

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Gen Z Is Swimming in Debt, But Not Pressing Pause on BNPL Holiday Shopping

Retail Wire

Gen Z isn't slowing down on their BNPL holiday shopping.

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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Kingfisher and M&S eye Homebase stores

Retail Gazette

Kingfisher and M&S are interested in acquiring the remaining Homebase stores, a month after the DIY retailer fell into administration. The deadline for offers is today (29 November), Sky News reports that Kingfisher and M&S are to submit offers for ‘between 20 and 25 sites’, meaning that hundreds of jobs could be saved. The outlet said it is unclear if this is the combined figure or the number of stores each retailer is considering.

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Grateful For Everything

LS Retail

©iStock/teddyandmia "What if, today [Thanksgiving], we were grateful for everything?

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Morrisons shifts to in-store fulfilment with Ocado tech

Retail Gazette

Morrisons will utilise long-standing tech partner Ocado’s fulfilment centres to help drive its move to more in-store fulfilment, as the bricks-and-mortar grocer reassesses its online grocery operations. Morrisons, which has been working with Ocado since 2013, will “gradually cease” deliveries from Ocado’s Erith fulfilment centre in the South East, according to a statement from the online grocer this morning.

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Merry Hill hits its stride as Footasylum opens upsized store

A1 Retail

Merry Hill has announced that Footasylum, the leading streetwear retailer, has launched its upsized store at the centre, tripling its footprint. Combining its existing unit with the adjacent space, Footasylum has expanded its presence at Merry Hill from 3,000 to 10,000 sq ft. The upsized store introduces innovative features, including a mobile payment system that speeds up checkout, new digital screens, and a refreshed fit-out.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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John Lewis adds The Cotswold Company to stable of third-party brands

Retail Gazette

The C otswold Company is expanding its omnichannel reach by teaming up with John Lewis. The partnership will mean a collection of the homeware retailer ‘s furniture will be sold on the department store’s website and in-store at Peter Jones. Products will include bedroom, dining and living room furniture, including dining chairs, tables and sideboards, as well as console tables, dressers, beds and wardrobes.

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Nespresso to open modern boutique on Covent Garden’s Piazza

A1 Retail

Shaftesbury Capital has announced that pioneering coffee brand, Nespresso, is to launch a new location in Covent Garden. Situated in a historic building on the corner of the Piazza and Henrietta Street, Nespresso will deliver an immersive, ‘home away from home’ experience in one of the destination’s anchor units. The signing of the globally recognised brand reinforces Covent Garden’s position as the go-to destination for internationally renowned names to open flagship concept stores.

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Generative AI for Retail: A Traveler’s Guide to Implementing GenAI for Retail Operations

Theatro

The retail sector is rapidly transforming due to evolving customer expectations for personalized, efficient, and convenient shopping experiences. To navigate this shift, retailers are increasingly Implementing GenAI for Retail into their operations. GENAI enhances operational efficiency and customer engagement, significantly boosting sales. The imperative to adopt GENAI stems from the necessity to meet rising customer expectations, achieve cost efficiency, and maintain a competitive edge.

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Winners Announced for MAPIC Awards 2024

365 Retail

The prestigious MAPIC Awards 2024 has unveiled its winners, recognising exceptional achievements across retail, leisure, food and beverage (F&B), sustainability, and urban development. With the theme The New Retail Equation , this year’s awards spotlighted brands, projects, and initiatives that successfully navigated an evolving global economic landscape.

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.