Tue.Mar 21, 2023

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Rue21 Taps GNC Exec as its New CEO

Retail TouchPoints

Rue21 has named Josh Burris CEO and member of its board. Burris replaces Bill Brand, who announced his intention to step down this month. Burris joins the retailer from GNC , where he has served as CEO since February 2021 , leading a successful restructuring under new ownership. Burris brings more than 25 years’ experience leading consumer-focused retail brands, including Abercrombie & Fitch, Hollister, DKNY, Karl Lagerfeld Paris, Calvin Klein Performance, Wilsons Leather and GH Bass & C

Fashion 318
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e-Grocery, Sustainability, and In-store merchandising - Weekly Snacks #47

Tokinomo

Campaign Corner From farm to bag. Lay’s wants to show consumers that their chips are made out of real potatoes from local farms. In a new commercial, a female speaker informs us that Lay's potato chips are produced using genuine potatoes obtained from more than 100 farms across the United States. To demonstrate her claim, she starts placing flags bearing Lay's logo on a map, and each flag represents a specific farm she mentions.

Consumer 246
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NorthLadder Aims to Reduce E-Waste by Improving Electronics Resale Journey

Retail TouchPoints

NorthLadder , a Middle Eastern marketplace for pre-owned electronics, has partnered with insights-led customer engagement platform MoEngage to create remarketing strategies and gamify the customer experience. The retailer is aiming to double its traffic by creating a customer journey that lets customers identify their device and offer an instant “best price.

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Kathmandu powers record first half for KMD Brands

Inside Retail

Outdoor apparel retailer KMD Brands has reported a “record” first half driven by strong sales recovery across all three of its brands. For the six months to January 31, sales grew 34.5 per cent to NZ$547.9 million with continuous sales growth registered in all key selling regions. Statutory tax-paid profit reached $14 million with underlying EBITDA at $45.3 million.

Outdoor 246
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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What ChatGPT can Teach Ecommerce Companies About the Future of Product Discovery

Retail TouchPoints

You’ve probably played with artificial intelligence (AI) chatbot ChatGPT already and felt like you were touching magic. It feels like AI on a level we’ve never seen before, and its existence is massively exciting to all of us working in AI because it opens up so many new possibilities. As lots of SaaS companies race to make something — anything — that incorporates ChatGPT within it, it’s the underlying technologies that ChatGPT is built on that are most exciting.

Returns 298
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Marimekko creative director talks collabs, stores and more

Inside Retail

Rebekka Bay is creative director of Finnish fashion and homewares brand Marimekko. We spoke with her about Marimekko’s recent collaborations with the likes of Adidas and Ikea, how it puts a modern spin on unique prints from its archive and what the role of stores is in the future of the business. She also shares her highlights from her previous role as global creative director at Uniqlo, and what makes brands like Cos, Gap and Everlane so successful.

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Cashflow crisis cripples Scotch & Soda, forcing bankruptcy

Inside Retail

Dutch lifestyle brand Scotch & Soda has filed for bankruptcy in the Netherlands as MD Frederick Lukoff steps down. The bankruptcy does not include the company’s international operations, including those in Australia. The company says “severe cash flow issues” caused by the pandemic along with the war in Ukraine coupled with inflation have damaged its financial recovery despite achieving €342.5 million (A$552.21 million) in revenue.

Finance 246
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7-Eleven Powers up Proprietary Electric Vehicle Charging Network

Retail TouchPoints

7-Eleven has launched 7Charge , a proprietary EV (electric vehicle) charging network and app, at select U.S. store locations in Florida, Texas, Colorado and California. The retailer plans to expand the 7Charge network into Canada as well as other U.S. locations while continuing to utilize third-party fast-charging network options, with the goal of matching consumer demand and expanding EV charging to neighborhoods that have, until now, lacked access.

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Weddings in Asia are serious business. Here’s what it means for retailers

Inside Retail

Across Asian cultures where multi-day celebrations and larger-than-life weddings are the norm, big Asian weddings have returned larger and more expensive than ever. China tops the list with the largest wedding industry in the region, valued at approximately US$575 billion, which has grown threefold since 2020. While, India, Asia’s second largest wedding market has exceeded US$50 billion, as reported by CNBC India.

Fashion 245
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Foot Locker Moves Away from Malls with Plans to Close 400 Underperforming Stores

Retail TouchPoints

As it approaches its 50th anniversary in 2024, Foot Locker has outlined a new transformation strategy “designed to set us up for success for the next 50 years,” said the company’s President and CEO Mary Dillon at an investor presentation on March 20, 2023. The company posted a slight dip in sales in Q4 2022, which ended Jan. 28, 2023, with sales down 0.3% to $2.33 billion from the $2.34 billion generated in Q4 2021.

Planning 278
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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“Like a sea of plastic”: The fight to make the supply chain sustainable

Inside Retail

More retailers than ever are putting their green credentials front and centre and showcasing the work they’re doing to clean up what can be a particularly wasteful industry to attract a growing number of conscious consumers. But there’s more to sustainability than switching to solar power and cutting single-use plastics. Much of the retail industry’s environmental damage isn’t even being done by retailers themselves, but by their industry partners and peers in the manufacturing, logistics

Shipping 244
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H&M Launches New Store at centre:mk with H&M HOME and Sustainability Focus

Retail Focus

H&M has announced the opening of its latest and largest store in the UK, set to open in centre:mk, Milton Keynes on April 1st. The store will feature two floors with both H&M and H&M Home and will offer a world-leading interior look and feel for the brand, including new click and collect lockers and self-service checkouts. The store has been designed to offer customers a welcoming, relaxed environment, with products displayed in a curated and inspirational way.

ATS 147
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E-commerce feeling vulnerable? Try these three tactics

Inside Retail

We’re already two months into 2023. How is your e-commerce program faring? Perhaps you’re overly cautious considering economists say a recession this year is likely. Or maybe you already started safeguarding months ago. Regardless, it’s no time to ease up on e-commerce execution. Recession or not, ChannelAdvisor’s recent report, 3 Global E-Commerce Tactics to Address for Success in 2023 , provides insights and actions brands and retailers can take to step up their game in the midst of economic u

Consumer 147
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Allbirds creates zero-carbon shoe

Retail Dive

The DTC brand, which developed the Moonshot shoe through a regenerative wool program, is open to sharing its process with other companies.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Nature Baby opens its first Australian flagship store

Inside Retail

A sustainable New Zealand baby wares company Nature Baby will open its first brick-and-mortar flagship location in Australia at the end of this month. After two pop-up stores in Melbourne and Sydney, Nature Baby returns to Australia with a permanent store in Paddington, Sydney. The new store pays respect to Australia while also linking with the brand’s New Zealand flagship through features including the community kitchen.

Returns 130
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Vitamin Shoppe owner received an unsolicited buyout offer

Retail Wire

Franchise Group said it had received an unsolicited offer to buy the company for $30 a share, a nearly 32 percent premium to its closing price on Friday. The company, which owns Vitamin Shoppe and Buddy’s Home Furnishings, is considering a deal to take it private by CEO Brian Kahn and his executive team, according to a Wall Street Journal report from earlier this year.

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Prioritising retail tech investments for a supercharged workforce

Retail Focus

While investment is under strain as retailers battle with the impact of inflation on food, products and services, which is running at between 8 and 16%, IT is actually one area where increased spend can be justified. The big question is, how can retailers invest in tech to keep pace with a consumer that has never been more demanding, while at the same time using the very same tech to manage their costs even as they watch inflation bite?

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Companies struggle to make sense of too much data

Retail Wire

One-third of business leaders said they can’t glean meaningful insights from their collected data. Thirty percent say they are overwhelmed with the volume of data collected. “No company I meet is saying they have their data fully under control,” said Juergen Mueller, chief technology officer of SAP SE.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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What is Financial Scenario Planning and How Will it Help in 2023??

Retail Focus

If you’d like your business to be able to cope with whatever the future holds for it, then it’s a good idea to plan for a range of contingencies. This applies especially to the financial side of the business, where it might be difficult to react to events in an informed, sober-minded way. If you’ve already done some financial scenario planning, then you might already have considered the factors you end up faced with.

Planning 130
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Amazon cuts 9K more jobs

Retail Wire

Amazon.com has cut 9,000 jobs on top of the 18,000 it previously announced. The company’s AWS cloud service took the brunt of cuts in the latest round of layoffs. “The overriding tenet of our annual planning this year was to be leaner while doing so in a way that enables us to still invest robustly in the key long-term customer experiences that we believe can meaningfully improve customers’ lives and Amazon as a whole,” said CEO Andy Jassy.

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Maximise Your Job Search Potential with These Resume Tips and Tricks from SkillHub

Retail Focus

Your resume is often the first impression you make on a potential employer. Usually, the potential employer judges your skills and overall fitness for the company based on what they see in the resume. Close attention to completing a winning resume can be overestimated, and here are the major ones. It showcases your qualifications. A resume is a way for you to highlight your education, work experience, and skills that make you qualified for a job.

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Final program for May’s Australian Fashion Week released

Inside Retail

The full program has just been revealed for this year’s Afterpay Australian Fashion Week (AAFW) – including runway shows and programming. AAFW – produced by Focus, IMG’s in-house production unit – will take place from May 15 to 19 at Carriageworks in Sydney and virtually at AAFW.com.au. The schedule is now published on the AAFW website. AAFW will showcase 46 designer runway shows and presentations from brands like as Acler, Albus Lumen, Alix Higgins, Aje, Anna Quan, Asiyam, Auteur, B

Fashion 130
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The Entertainer joins forces with retail charity Retail Trust

365 Retail

The UK’s largest independent toy retailer, The Entertainer , has partnered with retail industry charity the Retail Trust to introduce a range of new measures to support its employees’ health and wellbeing. The partnership is set to give over 2,000 employees at The Entertainer, and their families, access to a range of personalised wellbeing resources from the Retail Trust.

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Gen Z grew up in a world of ugly fashion – no wonder they love their Crocs

Inside Retail

In 2017, Julia Hobbs of British Vogue declared Crocs “have an unrivalled ability to repel onlookers and induce sneers”. But over the two decades since the notoriously ugly shoes were released, the clogs seem to be going from strength to strength. No longer just the comfortable, easy-to-wear boat shoes they were designed as, now they’re being worn by celebrities like Ariana Grande , Justin Bieber , Whoopi Goldberg and Drew Barrymore, who has her own collection.

Fashion 130
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The Vitamin Shoppe owner gets buyout offer topping $1B

Retail Dive

Franchise Group’s management in January had reportedly considered taking the company private themselves for a similar price.

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“Trust will remain paramount”: Ebay Australia MD David Ramadge

Inside Retail

Inside Retail : What are your expectations for the year ahead? David Ramadge: As inflation and interest rates continue to rise, we are starting to see these macroeconomic factors affect the industry. Value will be a top priority for consumers throughout 2023 and buyers will be increasingly savvy about finding the best savings. In 2022, some retailers overstocked their products so the start of 2023 will see retailers selling through their remaining goods and offering steep discounts to move merch

Consumer 130
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Clinique launches virtual lab

Retail Dive

The Clinique Lab builds on the brand’s concept space at Macy’s in Herald Square, but with a virtual storefront.

ATS 105
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More workers lose time after violence on the job

Retail Wire

A database of workplace injuries finds that violence in American workplaces is on the rise. The Survey of Occupational Injuries and Illnesses found a spike in cases where an attack against an individual caused them to lose at least a day of work. Athletes and psychiatric aides were the two groups who faced the most significant number of injuries in the workplace.

ATS 100
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Fanatics is NHL’s new uniform supplier

Retail Dive

The sports merchandise retailer replaces Adidas, which allowed a seven-year deal with the hockey league to end.

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Perrigo recalls some baby formula over possible contamination

Retail Wire

Perrigo has recalled several batches of its Gerber Good Start SoothePro powdered baby formula made in January at the company’s plant in Eau Claire, WI. The company said it issued the voluntary recall over concerns of potential bacterial contamination. Perrigo said that no other products were affected.

ATS 100
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.