Thu.Aug 18, 2022

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Retailers Go Digital to Improve Team Engagement 

Retail TouchPoints

Even as the pace of the economy slows, there remain, on average, two open positions for every job seeker. As recently as April, there were more than 1.1 million unfilled retail jobs in the United States. Moreover, Gartner, Inc. predicts voluntary workplace turnover will jump nearly 20% this year, from a pre-pandemic annual average of 31.9 million employees quitting their jobs to 37.4 million quitting in 2022.

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Homeworld Helensvale sells for $265 million

Inside Retail

Queensland’s large format retail centre Homeworld Helensvale has sold for $265 million to a private investor, marking Australia’s second largest and Queensland’s largest transaction on record for such a centre. Located in the northern suburbs of the Gold Coast, Homeworld Helensvale spans 36,000sqm of lettable area and has a diverse mix of health and medical, retail, lifestyle, dining and daily needs tenants.

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Upstate New York Warehouse Becomes Latest Amazon Site Seeking Unionization

Retail TouchPoints

An Amazon warehouse in Castleton, N.Y. is the latest of the ecommerce giant’s to seek unionization, according to the National Labor Relations Board. The Amazon Labor Union, which led one successful and one unsuccessful unionization push at Staten Island, N.Y. warehouses earlier in 2022, filed the petition. The union would represent approximately 400 workers at the Castleton warehouse, including many associates who worked an average of four hours or more per week during the 13 weeks immediately p

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Frasers Group makes takeover bid for Australia’s MySale

Inside Retail

Frasers Group is set to acquire Australian-based fashion marketplace MySale, launching a bid for the 71.3 per cent of the company’s share it does not already own. The offer values the shares not already held by Frasers at around $23.47 million. Founded in 2007, MySale currently operates retail websites in four markets – Australia, New Zealand, Singapore and Malaysia – with its sites Oz/Sale, NZ/Sale, My/Sale and Sing/Sale.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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SKUx Helps Retailers Capture First-Party Data from Engagement With Offers

Retail TouchPoints

SKUx has launched the Buyer (X)ccelerator, with the goal of helping retailers capture first-party data based on how consumers engage with offers. The system is designed to quantify and optimize campaign results using near real-time data to enable precise personalization and retargeting, while marketers retain all insights and PII data for future marketing initiatives.

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Hearing aids approved for sale over-the-counter

Retail Wire

A new rule by the Food and Drug Administration allows hearing aids to be sold over-the-counter with no prescription needed. “The FDA estimates this rule will save consumers on the order of about $1,400 per individual hearing aid or over $2,800 per pair,” Brian Deese, director of the National Economic Council.

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“I will 100 per cent buy less”: Gen Z poses problem for the luxury industry

Inside Retail

From $300 bucket hats to $900 sneakers and $700 t-shirts, the high-flying luxury sector is fretting over the appetite among financially stretched Gen Z consumers for such “aspirational” purchases. Executives are troubled in particular by a hit to young Chinese shoppers, not only because mainland China has been a major driver of the industry’s growth in recent years, but also because high end consumers in the world’s second-largest economy are a decade younger than the glo

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As Gen Z Gains Spending Power, Luxury Brands Go Big with Digital  

Retail TouchPoints

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. As younger consumers gain greater spending power, once notoriously inaccessible brands are now expanding from exclusive boutiques into virtual worlds and experiences.

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Profits slide for multi-brand retailer Accent Group

Inside Retail

Volatile trading conditions and supply chain disruptions have impacted footwear retailer Accent Group’s full-year trading results. The company owns and operates retail businesses such as Platypus, The Athlete’s Foot, Subtype, The Trybe, HypeDC, Pivot and 4 Workers, and distributes global brands including Dr Martens, Skechers, Vans and Merrell. For the year ended on June 26, group sales increased 13.8 per cent to $1.27 billion however EBITDA fell 11.8 per cent to $213.6 million.

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Americans use Apple Pay to buy lots of stuff

Retail Wire

When Apple Pay was first introduced in 2016, 10 percent of iPhone owners used it to pay for purchases. Today that number is up to around 75 percent of those with an iPhone. Apple says 90 percent of retailers in the U.S. now accept Apple Pay.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Inside the evolution of heritage luxury pearl brand Kailis

Inside Retail

Australian luxury pearl brand Kailis has been creating beautiful pieces for customers since the Kailis family became involved in pearl farming in the 1970s in Western Australia. Here, we chat with general manager Tanya Tindal about the evolution of the fine jewellery industry and her plans for the business. Inside Retail : Kailis has a rich heritage based in Western Australia.

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Ryan Cohen is dumping all his Bed Bath & Beyond stock

Retail Wire

Shares of Bed Bath & Beyond fell 18 percent in premarket trading after Ryan Cohen’s RC Ventures said it would dump its entire stake in the retailer. RC plans to sell 9.45 million shares, which account for about 10 percent of the retailer’s total shares.

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Korean streetwear brand Acmé de la vie continues international expansion

Inside Retail

Korean streetwear brand Acmé de la vie (ADLV) is continuing its international expansion, with the opening of its third store in Australia this week. Located at Westfield Chastwood on Sydney’s North Shore, it will be followed by another in November this year, this time at Sydney Central Plaza in the CBD. By 2025, the brand plans to have 12 stores in the country.

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Our Responsible Approach to Governing Artificial Intelligence

Cisco Retail

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Chief Information Officers and other technology decision makers continuously seek new and better ways to evaluate and manage their investments in innovation – especially the technologies that may create consequential decisions that impact human rights.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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“Just the beginning”: Showpo partners with Meta to trial 3D models

Inside Retail

Showpo has commenced a new trial today, using artificial intelligence to generate automated and inclusive ad creative using 3D models. The new advertising trial is in partnership with Meta, which Showpo founder Jane Lu tells SmartCompany is inline with the digital retailers aim to provide customers with an efficient and innovative shopping experience.

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Praval Singh on Using Zoho Social for Your Business

Small Biz Trends

? In this episode of Small Biz in :15 On Location, we traveled to Austin, Texas, for ZohoDay 2022 to talk to Zoho Vice President of Marketing and Customer Experience Praval Singh. In this episode, Shawn Hessinger, the Chief Editor of Small Biz Trends, sits down and talks to Praval to find out all about managing your social presence with Zoho Social.

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From the All Blacks to Sylvia Park: Replay reveals NZ expansion plans

Inside Retail

Italian denim brand Replay is gearing up to enter the New Zealand market, as it looks to capitalise on the brand awareness it has built from sponsoring the All Blacks rugby team for the past two years. The brand is opening its first New Zealand store at Sylvia Park, an upscale shopping centre outside of Auckland, and launching a local e-commerce site in October.

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10 Cleaning Franchise Opportunities

Small Biz Trends

If you’re looking for a business with a lot of opportunity and growth potential, you might want to consider a commercial cleaning franchise. With our list of cleaning services franchise opportunities to choose from, you’re sure to find one that fits your interests and abilities. And with the right preparation and marketing, you can turn your cleaning services franchise into a successful business.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Meditation and business heroes: Q&A with The Daily Edited CEO, Tania Liu

Inside Retail

We have a quick chat with Tania Liu, CEO of leathergoods brand The Daily Edited about her business heroes and whose bag she’d love to look inside. Describe your ideal start to a work day. Morning meditation and a short run with my running group (I recently joined a women’s running group and I love the camaraderie and encouragement). If your team described you as a leader, what would they say?

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Proven Right: How Our Trend Forecasting Model Went From Probability to Actuality

Intelligence Node

Intelligence Node’s Probability of Future Success model is an effective ‘Limited Memory’ model that forecasts trends and attributes with a high probability of performing well in the future based on. The post Proven Right: How Our Trend Forecasting Model Went From Probability to Actuality appeared first on Blog.

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Rediscovering the power of data

Mulesoft

Finger on the Pulse is a series where we explore the major trends shaping business technology. In each post, you’ll learn from one of our key partners and their perspective on an industry trend through the lens of their unique business. Our last post, Simplifying money movement to open new growth opportunities, explored how to […]. The post Rediscovering the power of data first appeared on MuleSoft Blog.

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Americans tip big as restaurants raise prices

Retail Wire

Restaurant customers tipped an average of 19.6 percent on their bills at full-service restaurants, while quick-service patrons added 16.9 percent to their bills, according to Toast. The average cost for a restaurant meal increased 7.6 percent for the 12 months ending in July.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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First-Class Collaboration and APIs, Delivered by Postman

Cisco Retail

Join Kevin Swiber, API Lifecycle and Platform Strategist at Postman, on September 8th, 2022 at 10:00am Pacific Time for How to Manage Complexity Across the API Lifecycle , a live online event hosted by the Cisco Developer Relations team! If you’re developing with APIs – and who isn’t? – then you need a tool to test how the APIs (Application Programming Interfaces) you want to use actually work.

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Kohl’s cuts its annual forecast after coming up short in 2Q

Retail Wire

Kohl’s cut its forecast for the year after saying that inflation cut into sales of apparel, shoes and other discretionary items during the second quarter. The retailer said it now expects to post a sales decline of five to six percent this year, compared with its previous guidance of flat to up one percent. Earnings per share are expected to come in between $2.80 and $3.20, well below its previous forecast between $6.45 to $6.85.

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30 Online Business Ideas

Small Biz Trends

Today, it’s easier than ever to start a business without a physical location. In fact, there are many business models that can be run completely online. Whether you’re looking to save costs or travel the world while running your own career, here are some top online business ideas to consider. The Online Business Market in 2022. More and more industries are shifting to fully online models.

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Hudson’s Bay is bringing Zellers back from the dead

Retail Wire

Hudson’s Bay Co. said it will debut a new Zellers website and open shops under the discounter’s banner inside its department stores in early 2023. The relaunch, according to Hudson’s Bay, will tap “into the nostalgia of the brand” and provide value price messaging at a time of high inflation.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Pandora launches lab-made diamond collection as US sales decline

Retail Dive

The new 33-piece Brilliance collection has diamonds made with renewable energy, and includes 100% recycled silver and gold.

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Federal judge says CVS, Walgreens and Walmart must pay $650 million in opioid case

Retail Wire

CVS, Walgreens and Walmart must pay $650 million in damages to Lake and Trumbull counties in Ohio for their part in the opioid crisis there. U.S. District Judge Dan Polster said the retailers had “squandered the opportunity to present a meaningful plan to abate the nuisance.” The retailers are expected to appeal the decision.

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Online Business Courses Entrepreneurs Should Consider

Small Biz Trends

Starting a business brings with it great opportunities as well as challenges. Capitalizing on these opportunities means understanding these challenges. And the best way of doing this is by taking online business courses for entrepreneurs. Taking these courses will allow you to control the necessary knowledge and skills you need to maximize the results of your effort.

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Extreme heat plays havoc with supply chains

Retail Wire

Rivers used to transport goods are drying up. Factories are closing to conserve energy due to record heat waves. Global warming is real and it’s resulting in extreme climate and weather events that affect nations’ ability to make and move goods.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.