This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services. They’re Gen Z, born between 1997 and 2012 and comprising 20.69% of the U.S. population — just a bit fewer than Baby Boomers ( 20.93% ) and the largest current group, millennials ( 21.
Mosaic Brands is expected to enter administration as early as todday, the Australian Financial Review has reported. FTI Consulting will facilitate the administration, according to the publication’s sources. Last month, the fashion retailer said it would wind down five of its brands to focus on its other five businesses as it struggles to remain afloat due to operational issues.
M&S is set to add self checkouts to changing rooms across its 180 clothing stores to stop customers from having to queue twice. The food and fashion giant said it aimed to have the new technology implemented across more than 100 shops by early 2028, The Telegraph reported. The technology will be installed across its whole clothing estate once it has completed a wider store revamp.
While the industry awaits the outcome of Chemist Warehouse’s proposed merger with Sigma Healthcare, the pharmacy giant has been busy executing several critical initiatives across its business. The ACCC is set to rule on the $8.8 billion merger in early November, but in the meantime, Chemist Warehouse is rolling out a new payment system, expanding internationally and creating new marketing partnerships.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Temple & Webster saw revenue rise 21 per cent year over year from July 1 to October 24, and has affirmed it is on track to achieving its medium-term target of $1 billion in annual revenue within three to five years. During the period, the online homewares and fashion retailer noted its average order values is back to growth with about 60 per cent of orders now from repeat customers. “The media mix modelling analysis provided promising results, giving us confidence to continue our brand
“Grand sale! Grand sale! Grand sale! Megalo, Megalo, Megalo!” Anyone who visited Victoria from the 1970s to the 1990s will remember the call of Franco Cozzo’s famous TV ads. It’s the same thrill that retailers across Australia feel as retail sale season kicks off. Lasting from November through January, sale season captures the excitement and hustle as retailers gear up for Click Frenzy, Black Friday , Boxing Day, and beyond.
After making its Southeast Asia debut in Malaysia earlier this year, Descente is now rapidly expanding in the region with its first three stores in Singapore at Jewel Changi Airport, Raffles City and Laguna National Golf Resort Club. The company also plans to increase its presence across the island and beyond. “As Singapore is a strategic gateway to the Southeast Asian market, it was imperative that we launched stores here,” Washing Zhong, country manager at Descente Singapore, told Inside Retai
Shein and Temu’s growth rates are forecast to drop next year, new data has found. A report by research and advisory firm Forrester, which examined retail predictions for 2025, said the ecommerce giants would both witness a “plummet” in growth rates, despite “relentless” digital advertising and high-profile adverts, Retail Week reported.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Forrester: Customer obsession is key to B2B revenue and profits by Paul Demery (Digital Commerce 360) “Customer-obsessed” B2B companies build better relationships with employees and customers than peer companies without a strong customer focus, Forrester Research says.
Amazon grocery boss Tony Hoggett is stepping down from the etailer to pursue the “next step” of his career. Hoggett, who joined the ecommerce giant in 2022 as senior vice president of worldwide grocery stores, was previously Tesco group chief strategy and innovation officer and group chief operating officer. During his time at the online behemoth, he sought to revamp the company’s grocery arm and its approach to physical retail.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Over the years, automotive manufacturers have integrated advanced safety technologies to protect drivers, passengers, and pedestrians alike. Using the Audi A3 as an example, let’s dive into some key safety systems that are essential for modern cars and explore how these features enhance your driving protection. 1.
52
52
Input your email to sign up, or if you already have an account, log in here!
Enter your email address to reset your password. A temporary password will be e‑mailed to you.
We organize all of the trending information in your field so you don't have to. Join 40,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content