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Regarding marketing and selling products to consumers, product imagery is unquestionably one of the most important selling points. When considering the prevalence and dominance of e-commerce and digital shopping channels, traditional brick-and-mortar retail stores may question where this leaves them. There is an argument to be made regarding the benefits of seeing physical products up close and testing them in action, which e-commerce does not offer.
Look around. Smartphones are practically an extension of our hands. Were bombarded by thousands of digital messages daily, and cutting through the noise has never been more challenging. Yet despite the digital deluge, one channel continues to surprise marketers with its ability to connect, resonate and engage. You guessed it, mail. Combine it with the precision and scale of digital and youve got a recipe for audience engagement thats as powerful as it is personal.
Youve poured your heart into creating a product. Say, a handmade candle or a trendy snack bar, and its finally ready to hit the shelves. Youre excited to see it in customers hands, but then the first shipment arrives at their doors. The boxes are crushed, the labels are smudged, or worse, the product inside is broken. Suddenly, your dream launch turns into a flood of complaints, and all that hard work feels wasted.
Furniture and Homewares revenue increased by 22 percent year-on-year. Gifts, Gadgets & Gaming saw a 65 percent revenue rise per domain. Jewellery mobile orders comprised 81 percent of total purchases. Health, Beauty & Cosmetics revenue declined by 19 percent. Mothers Day 2025 has highlighted a significant shift in UK consumer behaviour, with a clear move towards thoughtful and enduring gifts.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Shoppers are looking for faster ways to eat better. Its not a passing trendits a response to packed schedules, growing nutritional awareness, and a stronger focus on long-term wellness. For independent retailers, especially those without the margin for guesswork, this shift signals a change in how product selection, inventory, and customer engagement need to evolve.
The National Retail Federation (NRF) is forecasting U.S. retail sales growth of 2.7% to 3.7% in 2025 compared to the previous year, reaching between $5.42 trillion and $5.48 trillion , according to the NRF State of Retail & the Consumer. If consumers spend at the high end of the scale, 2025 would exceed the 2024 growth rate of 3.6% , and even at the low end will outstrip last years $5.29 trillion in sales.
Sainsbury’s chief people officer Prerana Issar has defended the supermarket’s decision to close its cafes, saying it “just didn’t make sense” to keep them. At the end of January the grocery giant said it was closing its remaining cafs, hot food counters, patisserie, and pizza counters, resulting in in 3,000 job losses. Issar, who is also the grocer’s head of corporate affairs, said at the 2025 Retail Technology Show that “customers who are going to the c
Sainsbury’s chief people officer Prerana Issar has defended the supermarket’s decision to close its cafes, saying it “just didn’t make sense” to keep them. At the end of January the grocery giant said it was closing its remaining cafs, hot food counters, patisserie, and pizza counters, resulting in in 3,000 job losses. Issar, who is also the grocer’s head of corporate affairs, said at the 2025 Retail Technology Show that “customers who are going to the c
Its been hard to miss this years headlines heralding a retail reset, or predicting the end of physical retail as we know it. Chains like Foot Locker, CVS and Victorias Secret have been forced to shut down stores: it seems no sector is safe. This trend is unlikely to go anywhere anytime soon: A report from TimeOut predicts store closures across the country will double this year, with an estimated 15,000 stores closing down for good.
Visa invites towns across the UK to showcase their success stories for the third year ofLets Celebrate Towns. Six winning towns will each receive 20,000 to fund an approved local community initiative. Local authorities and community groups are encouraged to enter, with towns recognised at a ceremony in July. Visa, a leader in digital payments, has partnered with the British Retail Consortium (BRC) for the third year of Lets Celebrate Towns a nationwide initiative designed to spotlight areas of
Macys has named Thomas Edwards as its new CFO and COO, effective June 22, 2025, as part of a realignment of the department store retailers C-suite. Edwards, who brings nearly four decades of retail experience to the posts, currently holds the CFO and COO titles at Capri Holdings. He will replace the departing Adrian Mitchell, who will remain through June 21 to help ensure a seamless transition.
If you’re overseeing large-scale merchandising rollouts, you already know retail success can’t be measured by design alone. The real value lies in how these displays drive behavior and conversions. From measuring retail sales metrics and customer engagement to planogram compliance and ROI, we walk through how top brands are evaluating the impact of their point of purchase (POP) programs.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Australian fashion retailer Decjuba has partnered with the Australian Ballet to launch a campaign featuring D-Luxe Basics Autumn/Winter 2025 collection. The campaign features dancers from The Australian Ballet wearing pieces from the new collection, which is suitable for both studio and everyday wear. According to the brand, this campaign is part of a three-year relationship that expands on the Decjuba Foundation’s continued support for The Australian Ballet’s Education and Outreach
Harrods has urged lawyers acting for survivors of abuse perpetrated by its former owner Mohamed al Fayed to review plans to take a large cut of claimants compensation. KP Law is proposing to take up to 25% of compensation awards for handling the case meaning some claimants could miss out on tens of thousands of pounds to the law firm, Sky News reported.
Amazon Australia has introduced a Climate Pledge Friendly program, designed to help customers identify and shop for products with verified sustainability credentials. The initiative highlights 180,000 products that meet sustainability criteria through one or more of 38 globally recognised certifications. These include products made with recycled or organic materials, those designed for greater energy efficiency, and items produced using responsible farming and manufacturing practices.
Co-op has reported a fourfold increase in profits but warned it faces more than 200m of new headwind and investment costs in the upcoming year. The convenience store chain said part of the new costs relate to its active choices to support members, colleagues and communities with cost-of-living challenges. It comes has the retailer reported its pre-tax profits had skyrocketed from 28m to 161m in the year to 4 January, despite group sales remaining flat at 11.3bn.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Miami The Miami-Dade County Commission has granted final approval for Little River District, a $3 billion mixed-use development in Miamis Little River and Little Haiti neighborhoods. SG Holdings, a joint… The post Miami-Dade County Commission Approves $3 Billion Mixed-Use Development appeared first on Shopping Center Business.
iStock/Makhbubakhon Ismatova Want to understand a medical diagnosis, learn how to export , challenge a legal contract, or make sense of an economic forecast? Traditionally, your only option was to trust a trained professional. But now, AI tools like ChatGPT, Claude, and others are changing the gameoffering clear, confident, and accessible answers to complex questions.
If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation. You may be exploring how you could use retail management software in your business, to help you to operate more efficiently, increase customer satisfaction, stay competi
Lorraine Kelly celebrates the opening of the new Bonmarch store in High Wycombe The new 3,000 sq ft store officially opened on the 20 th of March and is the first time Bonmarch has opened a store in High Wycombe Bonmarch is excited to announce the opening of a new store in High Wycombe’s Eden Centre. The store officially opened last Thursday, with TV personality and brand ambassador Lorraine Kelly making a special appearance on Friday the 28th of March.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Destination XL (DXL) has joined the numerous retailers encouraging customers to recycle their wardrobes with its Fit Exchange program, giving shoppers 20% off in-store purchases of new items when they bring their old pieces to any of the 250+ DXL Big + Tall and Casual Male XL locations. All donated clothes will be distributed locally, supporting those in need in each community.
When youre looking for retail management software, theres a lot of choice out there. Which system should you invest in? What will best suit your business needs? What differentiates one platform from another? iVend’s Retail Management Solution iVend is the choice of retailers around the world. Learn more about our leading retail management software Read more In this article we explore five key features that set iVend retail management software apart from other POS and retail software, and m
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! King Pins, a striking new bowling and entertainment destination, has announced it will open its 5th site in Leeds White Rose Shopping Centre later this year. The new venue promises a top-tier bowling experience with state-of-the-art lanes, immersive games, and a vibrant social atmosphere.
T2 is transforming tea retail conventions with the highly anticipated grand reopening of its flagship store at Sydney’s iconic Queen Victoria Building (QVB). Officially reopening its doors on April 3, the reimagined store features a striking new concept that blends innovation with immersive sensory experiences, marking a bold move to redefine the bricks-and-mortar shopping experience.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The House of Remy Martin announces a limited-edition Remy Martin XO decanter created with renowned contemporary artist Anish Kapoor and reveals his exclusive artwork Mirroring Infinite Possibilities in celebration of this collaboration.
Barbara Chapman FBDS -BDS Director & Vice Chair – insta@babscreates Who are The British Display Society I hear you ask? Well then let me explain. I myself am a Director and Vice Chair of the society and although we have been established for over sixty years, our aims have never deviated during that time… We are a charity organisation who are deeply passionate about driving the future of this amazing Creative and Visual industry.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Clothing, fashion accessories and cosmetics are some of the worst performing product categories when it comes to consumer perceptions about how effectively they are tackling the amount and recyclability of packaging used in the UK.
Currys has increased its profit guidance for the second time in four months following robust trading. The electronics retailer said it had enjoyed continued positive like-for-like sales growth in its UK and Ireland business as well as in the Nordics. As a result, it has increased its final year adjusted pre-tax profit from between 145m and 155m to be around 160m.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Graham Norton is no stranger to great wine, but this harvest season, he took his passion a step further and joined Invivo Wines Cofounders Tim Lightbourne and Rob Cameron in Marlborough, New Zealand to experience the winemaking process firsthand.
Australian designer Dylan Best earned a reputation for his brand Best Jumpers with its highly tailored unisex collections. But he is now looking to broaden the brands product offering and target market with the announcement of a new name and a new womenswear capsule, alongside the launch of his AW25 collection. Best is obviously my last name. I wanted to keep something in terms of the overall aesthetic of the brand and an easy, clean way to do it was just to keep the best, Best told Inside Retai
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! INTERSPORT, a global leader in sporting goods retail, has today announced its positive financial performance for 2024. The calendar year closed with global omnichannel sales totaling EUR 14.0 billion – an increase of 2.1% compared to 2023.
Cisco and St. Louis CITY SC have partnered to create one of the most connected and fan-centric environments in Major League Soccer. Cisco serves as a Proud Technology Partner of the club, leveraging its solutions across networking, security, Wi-Fi and digital signage to help ensure fans can have one of the most immersive matchday experiences in sports at its stadium, Energizer Park.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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