Retail TouchPoints
AUGUST 16, 2021
Returns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are seizing this opportunity. According to the National Retail Federation (NRF), the U.S. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart.
Inside Retail
AUGUST 16, 2021
Spending intentions across the country predictably fell during July, as Australian consumers geared up for a long, bloody battle with a renewed virus which has only gotten worse. According to the Commonwealth Bank’s Household Spending Intentions data, July was the first time that year on year spending intentions have fallen across the majority of measured categories since the beginning of the pandemic – with only health and fitness spending boosted due to increased medical spend.
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Retail TouchPoints
AUGUST 16, 2021
DICK’S Sporting Goods is continuing to expand its nationwide footprint with plans to open the first Golf Galaxy Performance Center , as well as four additional locations in August — two Dick’s Sporting Goods and two Going, Going, Gone! stores. The redesigned Golf Galaxy Performance Center is set to open in Framingham, Mass. on Aug. 28 and will offer golfers of all levels an immersive experience, with state-of-the-art hitting bays, custom fittings, golf lessons from certified PGA professionals as
Inside Retail
AUGUST 16, 2021
From forward-thinking trendsetters to category disruptors and innovative omnichannel leaders, Inside Retail has just revealed its inaugural list of 20 Coolest Retailers in Asia. Sponsored by Shopify, the list celebrates the most daring, innovative and fresh retailers across a broad range of categories in both e-commerce and bricks-and-mortar, as well as emerging and established brands.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
AUGUST 16, 2021
Many ecommerce retailers, particularly in the apparel space, have resigned themselves to return rates of 20%, 30% or more as a death-and-taxes-style inevitability. But Otero Menswear , an online-only retailer specializing in shirts for men of modest height (no taller than 5’ 10”), has brought its return rates down to 3% — approximately half of which are exchanges rather than true returns.
Inside Retail
AUGUST 16, 2021
It’s not just the sausage sizzle that makes Bunnings an Aussie favourite. New research shows the brand’s resilience is a key attribute in its ongoing appeal. It’s the brand that tops trust ranking charts and has consumers singing its praises. The sausage sizzle is legendary, and it’s a ‘must have’ store for suburban Australians. So what can we learn from its relationship with its customers?
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
AUGUST 16, 2021
Leading beverage distribution specialist, BevChain (a wholly owned subsidiary of Linfox), has further extended its commitment to work smarter for its customers, with the installation of a Swisslog PowerStore automated warehouse shuttle system. BevChain installed the highly customisable Swisslog PowerStore system at its facility in Auburn, NSW, which is conveniently located adjacent to the brewery of one of its major customers.
Retail TouchPoints
AUGUST 16, 2021
Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. Walgreens has designed its new cards with an emphasis on rewarding wellness choices, while Giant Eagle is aiming to make the differences between online and in-store payments as minimal as possible.
Inside Retail
AUGUST 16, 2021
Footwear brand New Balance is suing Michael Kors for allegedly infringing on its branding in a set of shoes which feature an ‘N’ shaped design. New Balance claims the symbol is a clear identifier of its footwear, with the N design being a staple of New Balance’s products for more than forty years according to Fashion United , and has been used without its permission.
Retail Wire
AUGUST 16, 2021
The 7-Eleven convenience store chain is partnering with Minibar Delivery to test beer and wine delivery to customers’ homes in Florida, Texas and Virginia. A total of 600 stores will take part in the test that promises that the alcoholic beverages along with other items sold by the convenience store locations will be delivered between 30 and 60 minutes to orders being placed online.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
AUGUST 16, 2021
French sporting goods business Decathlon has been fined $1.5 million for selling products that failed to meet Australia’s mandatory safety standards – an act in breach of consumer law. The Federal Court handed down the ruling, according to the Australian Competition and Consumer Commission, after the business sold more than 400 unsafe basketball rings and backboards, and over 300 portable pools, which failed to include relevant safety labelling, or installation and use instructions.
Retail Wire
AUGUST 16, 2021
American consumers are deeply concerned about the spread of the Delta variant and its potential impact on every aspect of their lives. The University of Michigan’s preliminary consumer sentiment index for early August fell to its lowest level since 2011, making it one of the three biggest declines over the past 50 years. The other two cases were during the 2007-2009 Great Recession period and in April 2020 when the novel coronavirus pandemic hit.
Inside Retail
AUGUST 16, 2021
According to a new four-tier system laid down by the Fair Work Ombudsman last week, retail and FMCG businesses are less likely to be able to introduce Covid-19 vaccine mandates for workers. While the federal government has maintained its position that vaccination will generally be voluntary for Australians, hotel quarantine, healthcare and aged care employers are “more likely” to be allowed to mandate vaccines.
Nvidia
AUGUST 16, 2021
When you shop for a car, the first question is what model — a Honda Civic for low-cost commuting, a Chevy Corvette for looking good and moving fast, or maybe a Ford F-150 to tote heavy loads. For the journey to AI, the most transformational technology of our time, the engine you need is a machine learning model. What Is an ML Model? A machine learning model is an expression of an algorithm that combs through mountains of data to find patterns or make predictions.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
AUGUST 16, 2021
Private-equity company Quadrant Growth Fund has bought a controlling stake in Sydney-headquartered sleepwear and loungewear label Papinelle for an undisclosed amount. Focused on high-quality, ethically-made apparel using natural fabrics, Papinelle was founded in 2003 by Renae James with a stall at Sydney’s Paddington Markets. It has since grown into an international brand with a strong online presence, wholesale and retail channels.
Talking Retail
AUGUST 16, 2021
Whitley Neill Gin has kicked off a £1m advertising campaign that taps into “summer al fresco eating occasions”. The new campaign focuses on the brand’s Raspberry and Blood Orange gin flavours and positions them at the “forefront of the summer picnic setting”. The campaign is running across billboards, digital sites, print adverts and social media. This story continues at Whitley Neill launches al fresco summer campaign.
Inside Retail
AUGUST 16, 2021
Coronavirus updates for small businesses are changing rapidly as the federal and state governments roll out the vaccine strategy and respond to ongoing COVID-19 outbreaks. SmartCompany answers seven questions related to vaccines, business support and rent relief. 1. What changed over the weekend about mandating vaccines among workers? The Fair Work Ombudsman updated its guidelines about vaccinations and the workplace on Friday.
Retail Wire
AUGUST 16, 2021
Marks & Spencer is adding the Albaray, Celtic & Co, Craghoppers, FatFace, Frugi and Jones Bootmaker brands to its site after previous success with others including Clarks shoes, Hobbes, Joules, Smiggle and White Stuff. “Early results on brands driving frequency have been encouraging, with traffic on M&S.com increasing and new customers who buy into a guest brand returning to make their second purchase nearly 10 days sooner than those who didn’t buy into brands,” the Briti
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Talking Retail
AUGUST 16, 2021
The tobacco category has shown its resilience once again as it has shaken off the latest legal hurdle – last year’s ban on the sale of menthol cigarettes – to remain a valuable and growing category for convenience operators. The latest in a growing number of restrictions kicked off by the display ban several years. This story continues at Tobacco and vaping: A new leaf.
Retail Wire
AUGUST 16, 2021
CVS and Walgreens are offering a third shot of COVID-19 vaccines to Americans that are immunocompromised and more likely to suffer adverse effects should they contract the virus. The U.S. Food and Drug Administration gave the go-ahead for a third dose last week after an advisory panel with the U.S. Centers for Disease Control and Prevention unanimously supported doing so.
Retail Dive
AUGUST 16, 2021
Environmental concerns are top of mind for most companies. But in certain industries, the stakes of companies' sustainability efforts are especially high.
Retail Wire
AUGUST 16, 2021
Restaurant operators will need to train staff and assign staff to enforce New York City’s vaccine mandate, effective Sept. 13, for diners looking to eat their meals indoors. The local government issued the mandate that requires at least one dose of COVID-19 vaccine after seeing an increase in cases tied to the Delta variant. San Francisco has issued its own order requiring proof of full vaccination status, which will go into effect on Aug, 20.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Dive
AUGUST 16, 2021
Estimated to be the top retail advertiser this year, the big-box store is looking to link ad planning and buying closer to creative with a longtime agency partner.
Retail Wire
AUGUST 16, 2021
Nearly one in three workers in the U.S. under the age of 40 have thought about changing their occupation or career field since the novel coronavirus pandemic began, according to a Washington Post-Schar School survey conducted last month. “A woman I was speaking with yesterday said she worked at a restaurant and she would get home at 3 a.m. sometimes and she doesn’t want to do that anymore,” said Angela Muhwezi-Hall, co-founder of QuickHire. “She wants to be able to see her kids, espe
Retail Times
AUGUST 16, 2021
Adobe today released its Adobe Digital Economy Index for the UK, which analyses billions of online transactions, making it the most comprehensive report of its kind. The report reveals that UK consumers spent a record £10 billion online in July - the highest monthly spend in 2021 so far, and the most spent in July ever. This brings the UK’s year-to-date online spending to £64.9 billion, up 18% YoY and 56% compared with the same period in 2019.
Retail Wire
AUGUST 16, 2021
The number of Americans entering the U.S. to purchase goods from U.S. businesses has fallen as COVID-19-related restrictions are preventing nonessential travel between the two countries. The reduced traffic has negatively affected retailers, restaurants and other businesses from California to Texas. “We depend on shoppers who come across weekly, and Mexican nationals are not coming over,” said Lilly Arias, owner of La Campana Fabric Store in McAllen, TX.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Cisco Retail
AUGUST 16, 2021
Now that the Cisco Global Problem Solver Challenge 2021 winners have been officially announced , we are excited for you to learn more about each winning team and the story behind each innovation. The Cisco Global Problem Solver Challenge is an annual competition that awards cash prizes to early-stage tech entrepreneurs solving the world’s toughest problems.
Retail Wire
AUGUST 16, 2021
Walgreens has launched a cobranded credit card with Synchrony Financial that offers discounts on purchases used in the chain’s stores as well as for a variety of actives tied to wellness practices, such as doctor visits, health club fees, purchases of sporting goods and more. The myWalgreens credit card offers 10 percent cash back on private label purchases at the chain and five percent back on all other purchases, including items from the pharmacy.
Retail Dive
AUGUST 16, 2021
The retailer follows Amazon in seeking a subject matter expert for a field that is still largely unproven and sorting itself out.
Shopping Center
AUGUST 16, 2021
North Arlington, N.J. — Cushman & Wakefield has brokered the $13.5 million sale of Arlington Plaza, a 37,603-square-foot retail center in North Arlington, about 15 miles west of New York City. Grocer Super Foodtown anchors the property, and other tenants… The post Cushman & Wakefield Brokers $13.5 Million Sale of Retail Center in North Arlington, New Jersey appeared first on Shopping Center Business.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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