Retail TouchPoints

FEBRUARY 1, 2024

Even though inflation has been easing in recent months, a majority ( 70% ) of retail CFOs say they plan to raise prices in 2024 — although 60% said the price hikes would be slight rather than significant, according to the 2024 Retail CFO Outlook Survey from consulting firm BDO. In contrast, just over half ( 51% ) of respondents to last year’s survey said they would be raising prices in the coming year.

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Management Planning Accounting Consumer 217

Inside Retail

FEBRUARY 1, 2024

Jewellery retailer Michael Hill has been ordered to pay $2.259 million in damages, following a dispute over packaging supply with paper bag supplier Gispac. Costs and interest have also been awarded. The companies signed two separate agreements for Australia and New Zealand on May 5, 2014, under which Gispac would supply small and large paper bags to Michael Hill for the two markets.

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Location Management Marketing 290

Retail Wire

FEBRUARY 1, 2024

A group of 30 educators from northern Kentucky recently won a $1 million Powerball prize. All hailing from the same school, the group, fondly nicknamed "The Jones 30," cashed in on a winning ticket recently.

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Inside Retail

FEBRUARY 1, 2024

Amazon.com beat fourth-quarter revenue expectations on Thursday as new generative AI features in its cloud and e-commerce businesses spurred robust growth during the critical holiday period. Investors cheered the results, sending Amazon shares up as much as 8% in trading after the market close. Amazon’s roster of high-spending business customers have provided it stable growth in an uncertain economy, but its position as the world’s biggest cloud provider is being challenged by rival

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Merchant Services Fulfillment Advertising Shipping 264

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

FEBRUARY 1, 2024

The H&M CEO role has undergone a change of leadership. The reins of the Swedish fashion giant are now handed over to Daniel Ervér, a seasoned insider, taking over from Helena Helmersson.

Fashion 246

Fashion 246

Inside Retail

FEBRUARY 1, 2024

Inside a recording room at Queen Mary University of London, a group of researchers fiddle with novel artificial intelligence (AI) tools to develop what they call the “new virtual worlds” of music. Andrea Martonelli and Max Graf are among more than 30 doctoral students working with Dr Mathieu Barthet, a senior lecturer in Digital Media, to explore computational creativity and generative AI.

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Dead-Stock Marketing ATS 244

Retail Wire

FEBRUARY 1, 2024

Adidas has announced that it has opted to sell all of its remaining Yeezy inventory throughout 2024.

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Planning 264

Retail TouchPoints

FEBRUARY 1, 2024

Dollar General (DG) now offers fresh produce in more than 5,000 U.S. stores, giving the company more individual points of produce distribution than any other mass retailer or grocer in the country. DG stores that carry fresh produce are stocked with the top 20 produce items typically sold in traditional grocery stores, including tomatoes, onions, apples, strawberries, potatoes, sweet potatoes, lemons, limes and salad mixes.

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Grocer Management Consumer Merchandise Store 176

Retail Wire

FEBRUARY 1, 2024

Climate activist Greta Thunberg went on trial on Feb. 1, 2024, for refusing to leave a protest that blocked an entrance to an oil and gas conference in London in the Fall of 2023.

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Inside Retail

FEBRUARY 1, 2024

It’s no secret performance marketing on social media platforms isn’t what it used to be but it’s where consumers reside. A new report by Euromonitor International on the top five digital consumer trends in 2024 suggests that consumers want more power in their relationships with brands and are using social media to give them a greater voice. Michelle Evans, global lead of retail and digital insights at Euromonitor International, said in a statement that “consumers are also seeking more powe

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Marketing Social Commerce Advertising Marketing Spend 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

FEBRUARY 1, 2024

Kirkland’s has received $12 million from a global asset management firm to support its strategic repositioning efforts. Gordon Brothers provides short- and long-term capital and liquidity by lending against and investing in brands, real estate, inventory, receivables, machinery, equipment and other assets, both together and individually. The firm is providing Kirkland’s with a first-in last-out delayed draw term loan to support ongoing working capital needs as it continues its business transform

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Finance Management Customer Experience ATS 147

Inside Retail

FEBRUARY 1, 2024

In a significant leadership transition, Lego Group recently announced the appointment of Claus Kristensen as the new Senior Vice President for the Asia Pacific (Apac) region. We sat down with Claus Kristensen to delve deeper into his vision, strategy, and goals for Lego’s future in the Asia Pacific region. “My ambition is naturally to continue the success paved by Eric Maugein (his predecessor) and further build on the phenomenal growth we have achieved together.

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Consumer Marketing Management ATS 130

Retail Wire

FEBRUARY 1, 2024

In 2023, a data breach took place between May and September at 23andMe, the DNA testing company. It was recently found that specific users of Chinese or Ashkenazi Jewish descent were seemingly targeted in the breach.

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ATS 130

Inside Retail

FEBRUARY 1, 2024

Skechers USA has reported record sales of US$8 billion for FY23, representing a 7.5 per cent year-on-year increase. The growth was primarily driven by the 13.3 per cent increase in international sales, partially offset by a 0.8 per cent decline in domestic sales. Direct-to-consumer sales rose 24.3 per cent to $683.4 million, led by EMEA with a 49.2 per cent increase, followed by Apac (22 per cent) and America (21.5 per cent).

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Wholesale Consumer Location Accessories 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

FEBRUARY 1, 2024

The shuttering of a key Walgreens in Boston sparked an outcry among local residents. This Roxbury store, nestled beside a dialysis center, served as the only pharmacy in the area predominantly inhabited by racial minorities.

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Inside Retail

FEBRUARY 1, 2024

Parisian high-end Haute Parfumerie, Parfums de Marly, opened its first boutique this week in the Asia Pacific (APAC) region, within Sydney’s Strand Arcade. The high perfumery now has six global flagships with plans to open another four locations within the APAC region over the next 12 months. Following its 2020 marketing strategy rebrand, Parfums de Marly felt now was the right time to enter the Australian retail space with its French vision of excellence and luxury in opposition to standardisat

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Department Stores Boutique Marketing Location 130

Retail Wire

FEBRUARY 1, 2024

On Tuesday, a lawsuit was filed against Tesla for allegedly mishandling toxic waste across 25 counties in California by district attorneys of all the impacted counties.

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Inside Retail

FEBRUARY 1, 2024

As the Lunar New Year approaches, retailers around the globe are eagerly gearing up to embrace the festive spirit and capitalise on the significant market opportunities that this joyous occasion brings. One of the best examples of this came from China, as Apple reduced its retail prices on select iPhone models by almost $70. The price reduction comes as Apple faces increased challenges in the world’s largest smartphone market, with homegrown competitors like Huawei Technologies and Xiaomi gainin

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Payment Services Consumer Marketing Promotions 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

FEBRUARY 1, 2024

Delta Air Lines is setting a new course for its American Express card program, and it might be a bumpy ride for some cardholders.

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Inside Retail

FEBRUARY 1, 2024

Fur coats might be back in style, but cruelty-free garments are always in fashion. Australian fashion brand Unreal Fur produces premium vegan outerwear and has been a leader in the movement towards championing change for the betterment of animal welfare in the local and global fashion industry since 2011. The brand was founded by Gilat Shani with the promise of designing and producing premium vegan outerwear.

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Fashion Accessories Marketing ATS 130

Retail Wire

FEBRUARY 1, 2024

Disney is following the same path as rival Netflix by clamping down on password sharing on its streaming platform.

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Retail Gazette

FEBRUARY 1, 2024

An American candy store on Oxford Street has had more than £55,000 worth of suspected illegal goods seized in a recent raid. Trading Standards officers recovered 2,200 items, including fake designer mobile phone covers, a haul of vapes with twice the legal amount of nicotine, and sweets banned in the UK in an operation on Wednesday morning. The raid comes as Westminster City council officials have stepped up the pressure on the US-themed sweet shops that have cropped up along Oxford Street, whic

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Shopping 125

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

FEBRUARY 1, 2024

Starbucks has revealed a special collection of cups made in collaboration with artist Damon Brown.

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Retail Minded

FEBRUARY 1, 2024

Retail and 2024 are both in full swing, and both the year and commerce kicked off at the National Retail Federation in New York City in early January. This is always a vibrant, engaging and important whirlwind for me… and an experience I look forward to every year. After all, as a self-described retail geek, I get giddy when it comes to exploring the latest retail technology, exploring flagship stores that keep up with collective retail trends and discovering new resources that help fuel t

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Point of Sale Merchant Services Returns Consumer 119

Retail Dive

FEBRUARY 1, 2024

That word doesn’t necessarily match the workwear brand’s rugged aesthetic, but it’s part of “a more concerted effort” to give working women what they want.

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Retail Gazette

FEBRUARY 1, 2024

Two more Asda superstores are undergoing a consultative ballot to gauge support for strike action following concerns of how “complaints have not been dealt with by managers” Members of the GMB at the supermarket’s Brighton Marina and Brighton Hollingbury stores have begun voting over a dossier of more than 20 issues. These include complaints such as poor contracts, a lack of hours, issues around health and safety not being dealt with in a timely manner, staff training not being

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Supermarket Management ATS 109

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Dezeen

FEBRUARY 1, 2024

Design studio Yatofu has completed a furniture showroom in Hangzhou , China, featuring a playful pastel colour palette and a display area housed on a steel- mesh platform. The 80-square-metre retail space belongs to Chinese design brand Jianze and forms part of an emerging cultural district in the city's Liangzhe New Town. Jianze's facade features a floor-to-ceiling opening with retractable glazed doors Yatofu set out to create a "relaxed holiday atmosphere" inside the showroom, which was influe

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Payment Services Outdoor Shopping Marketing 100

Retail Gazette

FEBRUARY 1, 2024

Morrisons is inviting customers to join its management meetings and will host monthly customer roundtables in stores, as its new CEO puts shoppers are the heart of his transformation plan. Rami Baitiéh, who was hired as the supermarket’s boss in November, believes that “listening to customers and colleagues will show us the way” as he looks to “reinvigorate, refresh and strengthen” Morrisons, The Guardian reported. “Since the pandemic, Morrisons has not been o

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Management Planning Supermarket Marketing 104

Mulesoft

FEBRUARY 1, 2024

Anypoint MQ Cross-Region Resilience empowers customers to enable a messaging queue in an alternative region to handle application messaging in the event that their primary region is unavailable. The post Introducing Anypoint MQ Cross-Region Failover first appeared on MuleSoft Blog.

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LS Retail

FEBRUARY 1, 2024

©iStock/Galeanu Mihai According to the International Monetary Fund (IMF), global growth is stronger than expected and will be 3.1% in 2024, the same as in 2023, as the US and emerging economies have shown resilience to previous crises, with strong consumption driving the growth. The IMF has increased its previous forecast by 0.2%, in its latest World Economic Outlook report, factoring in upgrades for China, the United States, and large developing economies.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience