Retail TouchPoints
JULY 18, 2022
The other day I saw a screenshot of a Zoomer’s phone and was kind of blown away. Texting is so old school to these kids, it’s all about sending voice memos to each other now. Snap, Insta, iMessage, even WhatsApp. Text and emojis leave too much room for ambiguity, I was informed. Better to let friends and families hear it straight from the horse’s mouth.
Inside Retail
JULY 18, 2022
Electronics retailer JB Hi-Fi says heightened customer demand drove strong sales growth during the second half, with its core JB Hi-Fi Australian business sales up by 10.9 per cent in the last quarter. In preliminary unaudited financial results released today, the company estimates group-wide sales for the full year were up 3.5 per cent to $9.2 billion.
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Retail TouchPoints
JULY 18, 2022
Macy’s is expanding its partnership with WHP Global to bring Toys ‘R’ Us store-in-store locations in every U.S. store for the 2022 holiday season. The rollout will begin in late July and complete on Oct. 15. Footprints will range from 1,000 square feet to 10,000 square feet , with Macy’s flagships in Atlanta, Chicago, Honolulu, Houston, Los Angeles, Miami, New York and San Francisco hosting the largest concepts.
Inside Retail
JULY 18, 2022
Major changes to the way Amazon operates are on the horizon. Last week, the e-commerce giant offered to refrain from using internal data to compete with third-party sellers on its marketplace and committed to treating all sellers equally when ranking their offers for the Buy Box, a shortcut that allows customers to add products to their cart or buy them immediately.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
JULY 18, 2022
The National Retail Federation (NRF) has named the five finalists for the title of America’s 2022 Retail Champion of the Year. The award , now in its sixth year, honors small retailers who make a mark on public policy debates affecting the retail industry. The winner will be announced July 28 at the NRF Retail Advocates Summit in Washington, D.C. The finalists are: Margaret Barrow of It’s NOLA , a snack company in Brooklyn, N.Y.; Jessica Bettencourt of Klem’s hardware, gifts and clothing store i
Inside Retail
JULY 18, 2022
Poultry franchise Lenard’s has appointed its former chief operating officer, Harry Rumpler, as its new CEO. Rumpler will succeed the company’s founder and director, Lenard Poulter, who said he would continue to oversee the business and look at various opportunities moving forward. Lenard’s New CEO, Harry Rumpler. “This is certainly the next step for Lenard’s, and we are extremely excited about Harry’s appointment and commitment to his new role,” said Pou
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
JULY 18, 2022
Amazon.com CEO Andy Jassy is taking a more direct approach than Jeff Bezos when it comes to speaking with lawmakers in Washington, DC. He has visited Capitol Hill and the White House several times since being named CEO last year. Mr. Bezos only testified once before Congress, under the threat of a subpoena.
Retail TouchPoints
JULY 18, 2022
Convenience store retailer Yesway has chosen GSP to provide retail marketing services, including store profile management as well as POP design and production services, to 408 Yesway and Allsup’s stores in nine states. Yesway will draw upon GSP’s cloud-based retail intelligence platform to support its marketing process. GSP will provide store-specific kits directly to Yesway and Allsup’s stores from GSP’s production and fulfillment facilities.
Retail Wire
JULY 18, 2022
Supply chain backlogs are easing as more products move to their points of destination and demand falls off from pandemic highs. Gene Seroka, the executive director of the Port of Los Angeles, is cautiously optimistic about the near term. “We’ll be seeing back-to-school, fall fashion, Halloween and the all-important year-end holiday goods coming across the Pacific in the weeks and months ahead,” he said. “Even though some retailers have high inventories and may look to discount goods,
Retail TouchPoints
JULY 18, 2022
Amazon has reportedly started “drastically” reducing the number of private label items it sells, people familiar with the matter told The Wall Street Journal. The retailer’s owned product lines have been under internal scrutiny due to a combination of disappointing sales and regulatory pressure , according to the sources. Amazon currently sells approximately 243,000 private label products across 45 different brands as of 2020 (the latest year figures are available).
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Wire
JULY 18, 2022
Major Matt Mason, Big Jim and Pulsar are action figures that have been part of Mattel’s intellectual property for years. The toy maker is reintroducing the “Back in Action: characters this week at Comic-Con International in San Diego. “This is our toe in the water,” said PJ Lewis, the vice president of global marketing at Mattel. “Back in Action helps us maintain the validity of our I.P. and decide what’s next.”.
Retail TouchPoints
JULY 18, 2022
Southern California grocery chain Vallarta Supermarkets will incorporate white-label picking and delivery capabilities from stor.ai as it seeks to enhance online shopping and fulfillment operations while maintaining its connection with shoppers. “We have been searching extensively for an ecommerce provider capable of meeting customer expectations without eroding the profitability of our picking, fulfillment and delivery operations,” said Steve Netherton, CIO at Vallarta Supermarkets in a stateme
Inside Retail
JULY 18, 2022
The fundamental basics of retail lie in responding to consumer demand – put simply, providing everyday people with opportunities to buy the things they need and want. Whether it’s online or offline, as long as the shopping experience is friction-free, most shoppers end up happy and retailers end up winning their business. Needless to say, this is not always what happens.
Retail TouchPoints
JULY 18, 2022
As a result of new regulations and reporting requirements, corporate social responsibility (CSR) has become a top-line concern for consumer brands and retailers. But it isn’t just corporate entities driving this urgency. Consumers are spending more mind- and wallet-share on businesses that are investing in the issues that are impacting our lives. Plus, employees are more closely critiquing their employers based on their focus on CSR.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
JULY 18, 2022
The sci-fi thriller Minority Report includes a scene where John Anderton (played by Tom Cruise) is at the mall and personalised digital ads come to life as he walks through the large, cavernous space. A retina scan lets advertisers push products on him like a new Lexus or American Express card, as well as giving them the ability to access his purchase history to determine whether his socks need replacing.
Cisco Retail
JULY 18, 2022
In my last blog post, Edge Native Applications Are Conquering the Smart Device Edge , you were introduced to edge native applications and to the categorization of the various edge tiers based on the LF Edge definition. This blog post will focus on the hardware and software aspects of each categorization to give you an extensive understanding on all possibilities at the edge – from every angle!
Inside Retail
JULY 18, 2022
After bumping, grinding and winding through the chaotic traffic in western Phnom Penh, you reach your destination and the taxi puts you out in an unexpectedly tranquil plaza in front of a pink and grey building whose look strikes you at first like a giant hunk of candy. This is Chip Mong Sen Sok, which officially opened at the end of March and is an excellent example of how Cambodian mall development has not just caught up with, but jumped ahead of, many of its peers elsewhere in Asia.
Small Biz Trends
JULY 18, 2022
A small business owner easily might become overwhelmed when it comes time to buy health insurance. With so many types of small business health insurance from which to choose, and so many companies offering those benefits, where is one to begin selecting health insurance ? After all, there are a lot of health insurance acronyms to understand. Fortunately, the decision to purchase health insurance doesn’t have to be a daunting one.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
JULY 18, 2022
Telehealth firms that prescribe abortion pills are reporting an increase in orders from states where abortion is banned or restricted. “The increase in demand has been disproportionate,” said Sandra Cardona, founder of Red Necesito Abortar, a nonprofit in Monterrey, Mexico. Red Necesito Abortar has seen a marked increase in requests for abortion pills from women in Louisiana, Oklahoma and Texas.
Small Biz Trends
JULY 18, 2022
Here is an interview I should do every Mother’s Day. I can safely say many small business owners credit our mother’s with inspiring us. For me, my mother, Carole inspired me to always do my best at work and be kind to people. On The Small Business Show this week, I talked with Mike McDerment (and his 80+ year old mother, Claire) who is the co-founder of FreshBooks , a cloud-based accounting software, designed exclusively for freelancers and growing service business owners.
Retail Wire
JULY 18, 2022
Patrons are bringing up staff shortages as an issue with restaurants they have visited three times more often in Yelp reviews than they were a year ago, according to the site. “We’re not sure where all the workforce went, but a lot of them have disappeared, from managers to chefs to hourlies,” said Dave Nicholas, a founding member of Alexandria Restaurant Partners, which owns eight restaurants in Florida and Northern Virginia.
Retail Dive
JULY 18, 2022
The industry is woefully behind on scope 3 targets for greenhouse gases. Data poses steep challenges, but experts say retailers still can — and must — do more.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
JULY 18, 2022
A growing number of Americans are working two jobs to help them keep up with rising costs. The percentage of employed people working multiple jobs increased from four percent in April 2020 to 4.8 percent in June 2022, according to data from the St. Louis Federal Reserve Bank.
Cisco Retail
JULY 18, 2022
I finally got to experience Cisco Live again — in person ! I t was a fantastic week with the # C isco C ert community at Cisco Live Las Vegas. Whether you joined Cisco Live 2022 in person or watched it online , I hope you enjoyed being a part of the journey. There’s always more to discover about our plan s to transform the future of learning and technology, so l et’s dive into some of the highlights from the Learning & Certifications team at Cisco Live this year.
Retail Wire
JULY 18, 2022
Yolando Jones posted a TikTok video of a Dollar Tree store without any associates on hand. The store door was plastered with five UPS missed delivery notices. “They [staff)] haven’t been here for weeks,” Ms. Jones said. “I can’t make this [expletive] up.
Small Biz Trends
JULY 18, 2022
If you’re looking for green business ideas, you’re in luck. There are more and more sustainable small businesses popping up every day, and many of them can be started on a shoestring budget. In this article, we’ll look at 20 of our favorite environmentally friendly ideas to help you start your own business. What is a Sustainable Business?
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
JULY 18, 2022
H&M said it is winding down its business in Russia after having suspended operations in March following that country’s attack on neighboring Ukraine. “After careful consideration, we see it as impossible given the current situation to continue our business in Russia,” CEO Helena Helmersson said. “We are deeply saddened about the impact this will have on our colleagues.”.
Small Biz Trends
JULY 18, 2022
Fintech lending has expanded in recent years, disrupting the small business lending market by leveraging AI technology and data analytics. While fintech lenders bring a number of advantages to small businesses, namely enabling them to borrow money quickly and efficiently when traditional borrowing from banks hasn’t been the easiest of tasks, it is not without its challenges.
Cisco Retail
JULY 18, 2022
July is Disability Pride Month, a time to accept and honor the diversity within the disability community, reflect on issues that people with disabilities are facing, and inspire action to make the world more inclusive and accessible. The first-ever Disability Pride Day was held in Boston, Massachusetts, following the passage of the Americans with Disabilities Act (ADA) on July 26, 1990.
Retail Dive
JULY 18, 2022
June’s retail sales reflect a drastic change for consumers, who were supported by the government last year but are now squeezed by inflation.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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