Wiser

JANUARY 4, 2024

Companies continually grapple with the best approach to set prices that would not only cover costs but also attract and retain customers. One such approach to consider is economy pricing. Adopting certain pricing strategies could mean the difference between a thriving business and one that struggles to keep its doors open. The question that arises, however, is whether economy pricing is the right fit for every business.

Consumer 145

Consumer Inventory Management Marketing Management 145

Inside Retail

JANUARY 4, 2024

AI is a non-negotiable for retailers. As the driving force behind a new era of hyper-personalisation, efficiency and sustainable retail experiences, its impact on the way we shop cannot be understated. So as more and more retailers integrate the benefits of AI into their growth strategy, what will be next for this transformative technology? And how will it shape the way we shop?

Consumer 266

Consumer Customer Experience Department Stores Shopping 266

Retail Wire

JANUARY 4, 2024

Apple is settling a lawsuit that accused the tech giant of allowing fraudsters to exploit its iTunes gift cards and pocket a portion of the stolen funds.

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264

Inside Retail

JANUARY 4, 2024

Nikita Charuza is a fashion and beauty editor turned entrepreneur who recently launched a beauty brand inspired by Ayurveda, a traditional Hindu system of medicine. Here, she shares how her cultural background and insider knowledge of the beauty industry helped her build the brand from an idea to an industry-disrupting reality and her upcoming goals for the year ahead.

Beauty and Health 242

Beauty and Health Fashion ATS 242

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail Wire

JANUARY 4, 2024

In a significant shift in strategy, Xerox, a global powerhouse in digital printing and document management, announced that it will reduce its workforce by 15%.

Management 255

Management 255

Retail TouchPoints

JANUARY 4, 2024

Online holiday sales increased 4.9% YoY, reaching $222.1 billion for the period from Nov. 1 to Dec. 31, 2023, according to Adobe Analytics. November’s sales total of $123.5 billion topped December’s $98.6 billion , fueled by strong Cyber Week sales of $38 billion. Consumers responded to steep discounts in key ecommerce categories, including electronics, where discounts peaked at 31% off listed prices (versus 25% in 2022); toys ( 28% versus 34% last year); and apparel ( 24% versus 19% ).

Payment Services 234

Payment Services Apparel Consumer Shopping 234

Retail TouchPoints

JANUARY 4, 2024

TikTok and Peloton are teaming up to launch a new fitness hub on the social media platform — #TikTokFitness — marking the first time that Peloton will produce bespoke social content for a partner outside of Peloton-owned channels. Within the new space on TikTok, Peloton will have its own dedicated hub — #TikTokFitness Powered by Peloton — that will include select live Peloton classes (with and without equipment required), original Instructor series, ongoing creator partnerships, Peloton class cl

Shopping 230

Shopping Apparel Marketing Planning 230

Retail Wire

JANUARY 4, 2024

Restaurant chain TGI Fridays has abruptly closed 36 restaurants as part of the brand's ongoing growth strategy.

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Retail TouchPoints

JANUARY 4, 2024

Despite now being a regular occurrence around the world, for many, drone delivery still carries an aura of sci-fi mysticism. A recent study by Northwestern University found that drones and ground-based robots are particularly off-putting for consumers — even compared to other automated delivery options like self-driving cars. But that skepticism is increasingly at odds with other consumer demands, for sustainability, reductions in urban congestion, convenience and speed.

Consumer 221

Consumer Fulfillment ATS 221

Inside Retail

JANUARY 4, 2024

Brazilian-founded Acai brand Oakberry is planning to expand its store network across many markets, including Australia, after raising $100 million (US$67 million) in Series C funding. The round was raised through funds managed by the Brazilian investment bank BTG Pactual – the largest investment bank in Latin America. The company said the funding will help accelerate its global expansion strategy, targeting more than $300 million in revenue and nearly 1000 stores worldwide by the end of this yea

Planning 162

Planning Marketing Management 162

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JANUARY 4, 2024

CVS Pharmacy has evolved its loyalty program into two simplified membership tiers : the free loyalty tier will remain branded as ExtraCare, while the paid membership — previously called CarePass — has been rebranded as ExtraCare Plus. Launched nationwide in 2019 , the newly renamed ExtraCare Plus program currently has more than 6.5 million members, on top of the more than 74 million members of the basic ExtraCare program.

Shipping 212

Shipping Management ATS 212

Inside Retail

JANUARY 4, 2024

Often, retail company executives will express confidence in a particular market that is not borne out by subsequent events. How often do you hear a CEO singing the praises of its prospects in this or that country, only to have to beat a humiliating retreat later? For the CEOs of global retailers, probably no other country causes more sleepless nights, and for more obvious reasons, than China.

Payment Services 147

Payment Services Accounting Apparel Consumer 147

Retail Wire

JANUARY 4, 2024

One of the world's leading supermarket chains, Carrefour, is taking a firm stand against the rising costs of living and rampant inflation. In a bold move, the French retailer has decided to cease selling PepsiCo products, namely Pepsi and 7UP.

Supermarket 147

Supermarket 147

Retail TouchPoints

JANUARY 4, 2024

In recent years, alcohol ecommerce surged throughout the U.S. as 27 states made legislative reforms to permanently allow or substantially extend some type of alcohol delivery during the COVID-19 pandemic. Between 2023 and 2027, ecommerce alcohol sales revenue in the U.S. is forecast to continuously increase by nearly 21%, with 2027 total revenue expected to reach $20.48 billion.

Marketing 147

Marketing Management Customer Experience ATS 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JANUARY 4, 2024

Intel announced that it is setting up a new independent company focused on its generative AI efforts called Articul8 with backing from DigitalBridge Group.

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147

Retail Gazette

JANUARY 4, 2024

Footfall across the UK fell last month after December’s heavy rain pushed shoppers online, the latest data by the British Retail Consortium (BRC) and Sensormatic IQ shows. Total footfall dropped 5% in the five weeks to December 30, down from a 1.7% fall in November, dragged down by a 7.4% plummet in shopper numbers in Shopping centres. Retail parks experienced a 4.8% fall in footfall, while high street saw shopper numbers sink 4.2% over the Christmas period.

Shopping 120

Shopping 120

Retail Wire

JANUARY 4, 2024

Ford is recalling nearly 113,000 of its highly sought-after F-150 pickup trucks (in particular those from 2021 to 2023) due to concerns about a rear axle hub bolt that may cause the vehicle to break down and lead to an accident.

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130

Retail Gazette

JANUARY 4, 2024

Tesco and The Entertainer are extending their partnership to cover the entire grocer’s UK and the Republic of Ireland business from March. Tesco customers will be able to buy The Entertainer’s range of brands including Barbie, Nerf and LOL as well as their exclusive ranges Addo brand and Early Learning Centre in stores across the UK and ROI.

Grocer 117

Grocer Supermarket Promotions Marketing 117

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

JANUARY 4, 2024

Are you a Verizon Wireless customer? If so, you might have noticed an email about a proposed class action settlement.

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147

Retail Gazette

JANUARY 4, 2024

An impending strike at Asda’s Gosport superstore has been postponed to allow for last-ditch talks to take place. The GMB trade union said on Friday that up to 100 employees are set to walk out on 15 th January, with additional dates scheduled for 29 th January and 11 th February. It added that it is hoping the talks will address the numerous issues in store, which Asda employees said have created a “toxic atmosphere”.

Supermarket 109

Supermarket Grocer Management ATS 109

Retail Wire

JANUARY 4, 2024

T-Mobile announced that starting on Jan. 24, its Go5G Next plan is getting even more exciting with the addition of Hulu (with ads).

Planning 130

Planning 130

Retail Gazette

JANUARY 4, 2024

Ocado has launched price cuts on more than 1,700 products under its Big Price Drop, with an average reduction of 5% across the range. The move makes it the fifth round of price cuts for the retailer since June 2023, taking the total number of products reduced to over 3,000. Products in the latest round of cuts include customer favorites such as M&S Italian Mozzarella, Nestle Shreddies and Ocado Houmous.

Supermarket 109

Supermarket 109

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

JANUARY 4, 2024

Fratelli Beretta USA, Inc. has recalled Busseto Foods brand charcuterie boards due to possible salmonella contamination.

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130

Retail Gazette

JANUARY 4, 2024

Lululemon is seeking distance from its billionaire founder Chip Wilson once again after he criticised the athleisure brand for prioritising diversity and inclusion efforts over exclusivity. The former chief executive told Forbes that making the retailer’s products more accessible was hurting the brand. “They’re trying to become like the Gap, everything to everybody,” said Wilson.

Fashion 109

Fashion ATS 109

Dezeen

JANUARY 4, 2024

Local architecture studio Moroni Ciovini and designer Ana Montero have preserved the exposed layers of concrete wall for this bookstore and café in Buenos Aires. At just 247 square feet (23 square metres), Medio Pan cafe is just large enough to fit seating, a bar and bookshelves, which are located at the back and front of the store. Local studio Moroni++Ciovini and designer Ana Montero have completed a café and bookstore in Buenos Aires For the shop's interior, Moroni Ciovini (M++C) and Montero

Shopping 108

Shopping Location ATS 108

Retail Times

JANUARY 4, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! SML, a global leader in innovative RFID solutions, has today announced the launch of its brand-new solution, ClarityⓇ Food, to help grocers and quick service restaurant (QSR) businesses minimize food waste. SML provides innovative RFID solutions for retail stores and supply chains with over 7,500 stores using its technology to manage inventory and run op

Grocer 103

Grocer Management 103

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

JANUARY 4, 2024

Selfridges co-owner, Signa founder René Benko, could lose his personal assets villa over unpaid taxes. It comes as Signa Prime Selection, the firm that co-owns Selfridges, filed for insolvency last week. Benko is at risk of losing his luxury alpine villa after Austrian tax officials claimed it as security to cover eight years of unpaid taxes. Tax authorities have placed a £10.44m claim against the investor’s Igls villa, Bloomberg News reported.

Department Stores 103

Department Stores ATS Fashion 103

Retail Times

JANUARY 4, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! By Sascha Dobbelaere – founder and CEO at Tweave.tech [link] Sascha Dobbelaere, founder and CEO at Tweave, gives his insights into the role of robotics in the retail industry. Tweave is a specialist in optimising businesses results through digital means by becoming part of the team, developing intelligent software tools and supporting the change.

ATS 98

ATS 98

RIS News

JANUARY 4, 2024

Chip Bergh, who has held the position of CEO at Levi’s for more than a decade, is set to retire in April this year. Michelle Gass, currently the president of Levi’s, will assume the role of CEO effective January 29, 2024.

ATS 93

ATS 93

Retail Dive

JANUARY 4, 2024

In a deal with a group of investors, the balloon manufacturer will operate as an independent company and continue supplying Party City.

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105

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience