Small Biz Trends

DECEMBER 26, 2022

One of the best defenses against phishing attacks is training. By teaching your employees how to recognize and report phishing attempts, you can help keep your company safe from hackers. But with so many training options available, how do you choose the right one for your business? We’ve compiled a list of the best phishing training options to help you decide.

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Management ATS 98

LS Retail

DECEMBER 26, 2022

©iStock/Man As Thep What's affecting me, my clients, my colleagues and other global small business owners: Is your organization ready to turn uncertainty into opportunity? Here's how you prepare. Are we in a prolonged sideways trend ? Quote of the week: "Hope smiles from the threshold of the year to come, whispering, 'It will be happier.'" – Alfred Lord Tennyson The big opportunity behind global small businesses.

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Hyken

DECEMBER 26, 2022

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Customer Service Heroes: 5 Happy Holiday Tales by Cassandra Vincent. (CSAT.AI) The holiday season is rife with customer service horror stories from both customers and workers.

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Customer Experience Planning Customer Retention Marketing 53

365 Retail

DECEMBER 26, 2022

British shoppers plan to spend just four per cent less per person compared to last year, despite rising cost pressures, as the lure of festive bargains means retailers are forecast a busy end to 2022. New research from Barclaycard Payments shows that the average shopper intends to buy £229 worth of items in the post-Christmas sales period, a reduction of £18 compared to 2021’s figures.

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Planning Fast Fashion Fashion Shopping 52

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

VMS

DECEMBER 26, 2022

(PRESS RELEASE) NEW YORK — After almost three years, the PAVE community of industry luminaires, distinguished professors, and up-and-coming student designers came together at the Frank Gehry-designed IAC Headquarters in New York City for the return of the traditional PAVE Gala! In honor of PAVE Global’s 30th Anniversary and mission to mentor, inspire, and connect, students, educators, and professionals involved in the creation of consumer environments- the evening’s award ceremony re

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Visual Merchandising ATS Returns Management 52

Retail TouchPoints

DECEMBER 26, 2022

Retailers know that despite high inflation and a volatile economy, consumer expectations are at an all-time high. Research shows that the majority of consumers want next-day delivery. A Nielsen IQ Omnichannel Shopping Fundamentals Survey found that 61% of participants would like orders delivered as fast as possible, compared with 39% who indicated they would accept a slower delivery speed.

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Fulfillment Drop-Shipping Shipping Inventory Management 162

Indigo 9 Digital

DECEMBER 26, 2022

By Tricia McKinnon As we close out another year it’s time to count our blessings and walk into what 2023 has in store for us. Whether you want to start a new business, get into better shape or make new connections the start of a new year brings hope for what’s possible. As you think about all of the possibilities 2023 will bring reflect on these quotes about new beginnings.

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Retail Trends 52