Wiser
MARCH 25, 2025
Omnichannel Consumer Behavior: The evolution of the retail landscape has been markedly influenced by the emergence of the “new” type of shopper, the omnichannel shopper. In fact, over 73% of shoppers acknowledge using multiple channels during their shopping journey. This development has been propelled by technological advancements and significant shifts in consumer behavior.
Inside Retail
MARCH 25, 2025
Casual fashion chain Jeanswest has been placed in voluntary liquidation with all 90 stores across Australia to be shuttered. The business’s owner, Harbour Guidance, which bought the brand out of administration in 2020, has appointed Lindsay Bainbridge, Andrew Yeo and David Vasudevan of Pitcher Partners Melbourne as administrators. However, in a statement issued Wednesday, Bainbridge said the brand and online store may continue to trade and “all restructuring options remain open”
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail Focus
MARCH 25, 2025
As the digital landscape continues to evolve, the importance of a fast and secure website cannot be overstated. Both website speed and security are integral to building a trusted and successful online presence. Heres why you should consider these aspects as your top priorities and how they directly influence user engagement, brand perception and business outcomes.
Retail TouchPoints
MARCH 25, 2025
The 570 -store Midwestern supermarket retailer Hy-Vee will expand its partnership with Instacart by adopting the platforms Carrot Ads solution. This new integration will give Hy-Vee RedMedia access both to Instacarts ad technology and its CPG advertising ecosystem, which delivers advertiser demand from more than 7,000 brands. All those brands will also now have access to in-store advertising on Instacarts AI-powered Caper Carts smart carts, which are currently deployed at retailers including Ald
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Inside Retail
MARCH 25, 2025
Strategies for centering the customer was the key theme of day one of the Shoptalk Spring event in Las Vegas, Nevada. Running from March 25-27, the conference has drawn in big players in the retail industry, including Foot Lockers executive vice president and chief commercial officer Frank Bracken, Gap Incs CEO Richard Dickson , Coachs senior vice president of global visual experience Giovanni Zaccarello, Sweetgreen;s co-founder and CEO Jonathan Neman and Reformations CEO Hali Borenstein.
Retail Focus
MARCH 25, 2025
Without structured planning, retailers risk stockouts, overstocking, and suboptimal product placement, leading to lost sales. Retail store planning software addresses key challenges such as inefficient space utilization, inconsistent merchandising execution, and poor inventory visibility. Manual processes hinder planogram adjustments, while the absence of real-time data obstructs stores from adapting to demand shifts.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MARCH 25, 2025
Australian retailers remain vulnerable to the slowdown in consumer spending and rising living costs, say retail lobby groups, in a subdued response to the Federal Budget. Spokespeople from the soon-to-be-merged Australian Retailers Association (ARA) and National Retail Association (NRA) said that while the Budgets modest cost-of-living measures were welcome, the Labor government missed an opportunity to support businesses.
Retail Focus
MARCH 25, 2025
Inflation has an impact on nearly every aspect of the economy, including raw material costs, wages, transportation, and, ultimately, the prices consumers pay for goods and services. As inflation rises, businesses must adjust their pricing strategies to remain profitable, while consumers change their spending habits in order to meet the higher cost of living.
Inside Retail
MARCH 25, 2025
Ramadan continues to be a crucial shopping period across Southeast Asia, with evolving consumer behaviours and market dynamics shaping the retail landscape. Growing demand has led some retailers to operate 24 hours a day to accommodate changing consumption patterns. Understanding these changing patterns has become crucial for businesses looking to capitalise on this significant retail opportunity.
Retail Gazette
MARCH 25, 2025
Kingfisher boss Thierry Garnier is feeling relatively optimistic about the year ahead, despite the DIY giant posting a 35% drop in pre-tax profits. The retail group, which owns B&Q and Screwfix, saw its profits plunge to 307m in the year to 31 January as like-for-like sales slipped 1.7% to 12.8bn. However, in the UK and Ireland, retail profits edged up 0.6% to 558m as sales across the two retail chains cumulatively rose 1.2% to 6.5bn on a constant currency basis.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
MARCH 25, 2025
When Richard Dickson was appointed CEO of Gap Inc in August 2023, the first question on everyones mind was, Can he do for Gap what he did for Barbie? Prior to joining the apparel company, Dickson was president and COO of Mattel for nearly 10 years and played a key role in the successful revival of the Barbie franchise. His focus on product innovation, unique licensing deals with brands like Forever 21, Bis, Olipop and, of course, Greta Gerwigs Barbie movie, which grossed $1.4 billion and painted
Retail TouchPoints
MARCH 25, 2025
The return of sweeping tariffs under the new administration has sent ripples through global supply chains, creating a landscape of uncertainty that businesses need to navigate carefully. While tariffs are not new, their unpredictability and impact have left businesses struggling to plan effectively. With the lack of clarity on how long tariffs or potential trade policies will remain in place, what categories may be impacted next or how tensions over trade will evolve, retail supply chain profess
A1 Retail
MARCH 25, 2025
ReBound Returns has announced a new partnership with ESO RECYCLING that will expand its suite of circularity solutions for retailers and support Extended Producer Responsibility (EPR) compliance. Through the new partnership, retailers using ReBounds omnichannel returns management solutions will be able to utilise ESO RECYCLING’s services to produce new materials from footwear items which cant be resold.
365 Retail
MARCH 25, 2025
The UK retail sector is no stranger to challenges. From the ever-changing habits of customers to supply chain disruption and the rise of e-commerce, businesses have to learn how to adapt quickly. While retail businesses have been attempting to evolve as quickly as possible, other industries, like online casinos, have successfully found a way to make digital transformations work.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Dezeen
MARCH 25, 2025
Designer Laura Gonzalez has overhauled two floors of retail space in New York City's historic One Wall Street skyscraper for the US flagship of French department store Printemps. Printemps New York is located across two lower levels of the original 1931 limestone One Wall Street tower designed by architect Ralph Walker and is accessed through the Red Room on Wall Street, the former Bank of New York lobby intricately tiled in red and gold mosacics by Art Deco muralist Hildreth Meire.
Retail TouchPoints
MARCH 25, 2025
The basic service that a point-of-sale (POS) device provides checking out customers is essential to any retailers functioning. However, the POS itself the software, connections to other retail systems and the increasingly varied hardware has become a less prominent part of the merchants tech stack. Thats partly due to the move toward cloud-based solutions, which enable a consistency and scalability, and more cost-effective use of resources to make things happen in the store, said Lee Holman,
365 Retail
MARCH 25, 2025
Customer service impacts business survival in this day and age where every retailer competes against one another. Providing great customer service helps businesses distinguish themselves and build customer loyalty while acquiring new clients and enhancing their reputation. But why is great customer service so important? Meeting Customer Expectations Customers expectations have changed drastically over the years.
Retail Bound
MARCH 25, 2025
For many product startups, the magic of third-party logistics (3PL) is an unsung hero in their success story. Imagine launching your dream product, only to be swamped with the logistics of getting it from production to your customer’s doorstep. That’s where 3PLs step in, offering expertise in inventory management, shipping, and distribution.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
365 Retail
MARCH 25, 2025
Wigs have come a long way from the stiff, unnatural-looking pieces of the past. Today, theyre celebrated as tools of empowerment, self-expression, and medical recoveryand UNice fake scalp Wigs are at the forefront of this revolution. Promising a seamless, undetectable hairline and the luxurious feel of 100% human hair, these wigs have taken social media and beauty communities by storm.
Retail TouchPoints
MARCH 25, 2025
Pinterest is marking the second year of its partnership with the Coachella Valley Music and Arts Festival with a preview of the hottest festival-inspired trends and an immersive pop-up designed by Chappell Roans creative director. During both weekends of the festival , April 11-13 and April 18-20, this on-site space will allow visitors to use the Pinterest collage feature to cut out objects from their favorite pins, creating one-of-a-kind shareable mood boards.
365 Retail
MARCH 25, 2025
One of your Instagram social media objectives, whether you’re a company or an artist, is probably to increase your follower count. PathSocial stands as an outstanding Instagram growth tool that helps users build reliable follower bases on Instagram. With no bots. No fake users. You can create an ethical sustainable follower base for your social media marketing through IG follower growth operations conducted by AI algorithms.
Retail TouchPoints
MARCH 25, 2025
BuyBuy Baby will officially re-enter the world of online retail on May 8, 2025, just days before Mothers Day. This rebirth of sorts will kick off with a Baby Days event featuring daily giveaways and top-rated baby essentials. Beyond Inc. acquired BuyBuy Baby in February 2025 for $5 million , reuniting the brand with its former sister retailer Bed Bath & Beyond.
Advertisement
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Times
MARCH 25, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Co-op is launching its biggest ever value campaign tomorrow (Wednesday 26 March), matching Aldi prices on over 100 everyday essentials for its Members including fresh fruit, milk, eggs and bread. The significant move, the largest of its kind in convenience stores and a UK first for Quick-comm platforms, means Co-op Member Owners will save money […]
Retail TouchPoints
MARCH 25, 2025
International fashion brand Mango is implementing a new AI software platform to transform its planning and decision-making. Operating nearly 2,850 stores in 120 markets, Mango must dynamically navigate demand fluctuations, evolving consumer preferences and supply chain complexities. Using o9s Merchandise Financial Planning (MFP), Assortment Planning and Demand Planning capabilities, the brand will replace fragmented, outdated systems with an integrated, AI-powered and data-driven framework.
Inside Retail
MARCH 25, 2025
Aboriginal clothing brand and social enterprise Clothing the Gaps will launch at Universal Store later this week. Starting March 26, the brand will occupy primary retail space in 14 Universal Store locations, including flagship sites in Melbourne, Adelaide, Brisbane, and Darwin. An ally-friendly collection of seven pieces will be available at these sites, featuring bold messages celebrating Aboriginal culture and resistance and encouraging deeper cultural awareness.
365 Retail
MARCH 25, 2025
Greater consumer awareness of AI within retail isnt translating into increased trust around the use of the technology, prompting shoppers to call for greater transparency and AI governance from retail businesses, the latest research by the Retail Technology Show (RTS) reveals. As consumers become increasingly well versed at interacting with AI in their personal lives, with Deloitte estimating that over 18million people in the UK have now used GenAI technology, customers are becoming more cognisa
Advertisement
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Gazette
MARCH 25, 2025
THG has raised 90m through a combination of a share placing and refinancing measures, marking another step in simplifying its debt structure and positioning the company for future growth. The fundraise included a 60m contribution from THG founder and CEO Matthew Moulding , who subscribed to 31.2m worth of shares at a price of 32.3prepresenting a 5% discount on the previous days closing price.
Retail Times
MARCH 25, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! On average, 37 shops closed every day in the UK in 2024. That is according to data from the Centre for Retail Research. It makes for bleak reading as we come to the close of the first quarter of 2025, which appears to indicate a slight rebound.
Retail Focus
MARCH 25, 2025
From traditional brick-and-mortar stores to sophisticated e-commerce sites and niche online platforms, companies have embraced new digital channels to meet consumers wherever they areon their phones, tablets, or laptops. But this digital wave isnt limited to retail alone; its reshaping industries ranging from entertainment to healthcare, creating opportunities and challenges for businesses across sectors.
Retail Times
MARCH 25, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! AO.coms position as the UKs most trusted electrical retailer was boosted this week, after its Trustpilot score reached an incredible 4.9 from almost 750,000 reviews with 94% of customers rate AO as good or excellent.
Advertisement
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Expert insights. Personalized for you.
78 
Let's personalize your content