Retail TouchPoints
AUGUST 1, 2023
How can retailers transform losses into profits? External economic factors, such as fluctuating interest rates, an unpredictable housing market and persistent inflation have prompted consumers to rethink their spending habits. As a result, profitability is now a top priority for retail CEOs. Faced with shifting economic and consumer dynamics, retail leaders strive to unlock strategies that turn losses into profits.
Inside Retail
AUGUST 1, 2023
French-founded and Australian-owned skin and beauty retailer Ella Bache has powered through almost 70 years of ups and downs. And with the recent slowdown in consumer spending and rising cost of doing business, that experience is proving invaluable. According to the business’ third-generation owner and chief executive Pippa Hallas, Ella Bache is in a “strong” position to thrive in the current macroeconomic climate, thanks to the much-touted ‘lipstick effect,’ which has seen beauty brands histori
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Retail TouchPoints
AUGUST 1, 2023
Under Armour has launched its first-ever loyalty program, UA Rewards , for its U.S.-based customers. Members will earn reward points for making purchases, writing product reviews on eligible products and completing UA MapMyRun challenges. Currently available only online, Under Armour plans to roll out UA Rewards to its stores later this year. “Our consumers are incredibly engaged with our brand, and UA Rewards will enable a deeper connection, delivering the value and benefits they’ve been cravin
Tokinomo
AUGUST 1, 2023
Everybody knows about the four Ps of marketing. Product, Price, Place, and Promotion are the core of marketing. In this article, we are going to focus on the Price. How much should customers pay to get the product? What impacts the pricing strategy? Which pricing strategy works best for different products?
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
AUGUST 1, 2023
Named after Walmart’s eighth store, in Morrilton, Ark., Store No. 8 is Walmart’s incubation arm and a key part of the retailer’s broader innovation strategy. Founder Sam Walton used the Martin store to test new concepts and ideations that have since become key differentiators for the retailer. Store No. 8 acts as a strategic vehicle to think about “larger bets” that will be “transformational for Walmart in the medium- to long-term,” according to Jaya Balasubramaniam, VP of Incubation, Strategy a
Inside Retail
AUGUST 1, 2023
Woolworths Group and its subsidiary Woolstar have allegedly failed to pay more than $1 million in long service leave to 1235 former employees. According to Wage Inspectorate Victoria, between 2018 and 2021 Woolworths Group contravened the state’s Long Service Leave Act 2018 by failing to pay more than $960,000 in entitlements to 1199 former employees.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
AUGUST 1, 2023
Apple is likely to report a dip in iPhone sales in the April-June quarter as shoppers held out for a new model in a slow economy, making it important for the company to detail how it is using artificial intelligence to augment growth, analysts said. The world’s most valuable firm will wrap up Big Tech earnings on Thursday, with a likely 1.6 per cent drop in total quarterly revenue, according to Refinitiv – its steepest drop in third-quarter revenue since 2016.
Retail TouchPoints
AUGUST 1, 2023
Lacoste has opened a new virtual store in partnership with Emperia to showcase its summer collection and expand the exclusive experiences tied to its NFT-based UNDW3 (pronounced “underwater”) loyalty program. This is the brand’s second virtual store; the first was a holiday-themed store that Lacoste launched with Emperia in December 2022. The goal of the new store is to “create a deep sense of community and shopper loyalty appreciation by offering a unique retail experience that extends beyond i
Inside Retail
AUGUST 1, 2023
Siam Piwat, a leading real estate and retail developer behind iconic landmarks such as Siam Paragon, Siam Center, and Siam Discovery,is charting a new course in digital innovation. In partnership with Pivot Digital Pte Ltd, Siam Piwat has established a joint venture named Xponential Co. Ltd, which is primed to enhance the OneSiam SuperApp to better serve the rapidly evolving needs of customers, business partners, and alliances.
Retail TouchPoints
AUGUST 1, 2023
Seeking to bring in more small business clients, Instacart is making a limited time offer that will give SMBs in the U.S. and Canada free access to Instacart+ for a year. First-time business users that sign up for an Instacart Business account will receive a 2% credit back on orders over $250 and a complimentary year-long Instacart+ membership, which gives them free same-day delivery on orders over $35 as well as additional savings.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
AUGUST 1, 2023
Maternity and baby goods retailer Baby Bunting has opened an online marketplace in an effort to provide Australians with a choice of thousands more baby and kids’ products at a single site. The Baby Bunting Marketplace – which the company describes as the biggest baby goods retail website in Australia – already provides more than 5000 new products from 20 partners.
Retail TouchPoints
AUGUST 1, 2023
Walmart has upgraded its Walmart Restored program by introducing Walmart Restored Premium , offering a broader assortment of “like new” refurbished items at the retailer’s everyday low prices. The original program debuted in August 2022. Items in the Restored Premium category show no signs of cosmetic damage and come with a 1-year warranty and 30-day (or more) free returns.
Inside Retail
AUGUST 1, 2023
Debra Perelman has stepped down from her role as president and CEO of Revlon Group Holdings. The cosmetics company has appointed Elizabeth A Smith as interim CEO, effective immediately, while Perelman will serve as an advisor during a transition period. Smith previously served as executive chairman and CEO of Bloomin’ Brands, was chair of the Federal Reserve Bank of Atlanta, and president of Avon Products.
Retail Focus
AUGUST 1, 2023
Following another year of exponential growth (+62% ‘23 vs’ 22, / +51% ‘22 vs ’21) and the successful opening of the flagship store in Marlow, British purpose-led fashion brand Scamp & Dude announces two new stores as part of its retail expansion. With a vision to be the UK’s most respected and loved purpose-led fashion brand, the two new stores aim to satisfy high demand for their womenswear and force for good charitable partnerships from its loyal and rapidly growing community.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
AUGUST 1, 2023
Pharmacy retailer Chemist Warehouse has joined forces with AFR Rich Listers Stuart Giles and Cathie Reid to form a new joint venture, Chemist Warehouse Hospital Pharmacy. Hospital pharmacies dispense more complex and expensive medicines than community chemists. The sector has already attracted the interest of groups such as ASX-listed Ramsay Health Care, the AFR points out.
Retail Wire
AUGUST 1, 2023
Schnuck Markets, a St. Louis-based grocery chain, has emerged as the most innovative grocer in America, outpacing giants like Walmart and Amazon in technology adoption. The company recently partnered with Instacart to introduce smart carts, called Caper Carts, that use AI and computer vision to identify items shoppers put into them, allowing customers to skip.
Inside Retail
AUGUST 1, 2023
McDonald’s is to launch CosMc’s, a small-format concept, testing the spin-off brand at a few sites within a “limited geography” next year. CosMc is named for an alien character who visited the McDonaldland fantasy world and featured in a series of McDonald’s commercials. The character also made a brief appearance in the video game M.C. Kids. Global president and CEO Chris Kempczinski said the new concept will have “all the DNA of McDonald’s but its own unique personality”.
Retail Wire
AUGUST 1, 2023
LVMH’s partnership with the Paris 2024 Summer Olympics is bringing luxury and sport together, creating opportunities for creativity and collaboration across various industries, particularly in apparel. The blending of activewear and tailored pieces is gaining popularity, offering versatility and comfort in clothing. Brands are tapping into this trend, creating wear-to-work staples and expanding their assortments.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Gazette
AUGUST 1, 2023
An email leaked to ITV News has shown that almost 55,000 shopfloor workers involved in a major equal pay battle with Asda may have seen a significant boost to their case. The message, which was sent to all claimants by their legal team at Leigh Day, suggests an independent expert has compared the jobs of mainly women working on the shop floor to their predominantly male colleagues in distribution centres – scoring them across 11 factors including knowledge and responsibility.
Retail Wire
AUGUST 1, 2023
Major retailers like Walmart, Target, Home Depot, and Walgreens are using artificial intelligence (AI) in combination with anti-theft technology to combat organized retail theft, which has been on the rise in recent years.
Retail Dive
AUGUST 1, 2023
The launch merges the two companies into a single online shopping destination under the Bed Bath & Beyond name.
Retail Wire
AUGUST 1, 2023
Subway is offering a chance for one lucky fan to win free sandwiches for life, but there’s a catch – they must legally change their first name to “Subway” before Friday at midnight. The winner will be reimbursed for the legal fees of the name change. The promotion is part of Subway’s efforts to engage.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
AUGUST 1, 2023
The athletics brand is late to the game, and well behind offerings from powerhouse rivals Nike and Adidas.
Retail Wire
AUGUST 1, 2023
Amazon has announced plans to double its number of same-day delivery facilities in the coming years, aiming to offer even faster delivery services. The company reported delivering over 1.8 billion packages in the same or next day to U.S. Amazon Prime members this year, a significant increase from 2019. While this expansion will provide more.
Retail Dive
AUGUST 1, 2023
“The Victoria’s Secret World Tour,” which the company says is part documentary, will have an accompanying shoppable collection.
Retail Wire
AUGUST 1, 2023
Instacart has implemented a significant pay cut for its delivery drivers, reducing the minimum base pay per order from $7 to $4. This change, which makes drivers more dependent on customer tips, has sparked anger among the workers who say it is now harder to earn a decent income on the platform. Drivers’ earnings have.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Cisco Retail
AUGUST 1, 2023
In an era characterized by the rise of AI – assisted bad actors and the interconnectedness of business es , the threat of ransomware still looms over us like a dark cloud. Cue gloomy music.
Retail Wire
AUGUST 1, 2023
Walmart has acquired the remaining stakes of hedge fund Tiger Global and venture capital firm Accel in Indian e-commerce company Flipkart, further increasing its control over the firm. The retail giant reportedly paid $1.4 billion for Tiger Global’s shares, valuing Flipkart at approximately $35 billion, a decrease from its 2021 valuation of nearly $38 billion.
Cisco Retail
AUGUST 1, 2023
We are excited to share that Cisco AppDynamics has completed the Australian Government’s IRAP assessment at a “PROTECTED” level.
Retail Wire
AUGUST 1, 2023
Taco Bell is facing a proposed class-action lawsuit for alleged false advertising of its Crunchwraps and Mexican pizzas. The plaintiff, Frank Siragusa, claims that the food he received did not match the vibrant and abundant images shown in the chain’s advertising, accusing Taco Bell of deceiving consumers by falsely representing the actual content of their.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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