Wed.Jul 19, 2023

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Woolworths, Fable, Designerex talk the future of online retail

Inside Retail

On day one of the Online Retailer 2023 conference, industry leaders came together to share insights into what the next stage of e-commerce will look like. With the Covid-19 online shopping boom having slowed, and physical retail back in fashion, e-commerce is no longer the primary focus for many businesses – but that’s not to say there aren’t opportunities for growth.

Fashion 246
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Babies ‘R’ Us Makes its Return to Brick-and-Mortar, Setting the Stage for National Expansion

Retail TouchPoints

The Bon Voyage photo opp outside the new Babies ‘R’ Us at American Dream (Photo Credit: Retail TouchPoints) Babies ‘R’ Us at American Dream (Photo Credit: Retail TouchPoints) Baby Registry lounge area at front of store. (Photo Credit: Retail TouchPoints) (Photo Credit: Retail TouchPoints) (Photo Credit: Retail TouchPoints) (Photo Credit: Retail TouchPoints) The stroller test track.

Returns 219
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NZ toy company Zuru loses trademark case against Lego

Inside Retail

Toymaker Zuru has lost a trademark case against Danish toy company Lego regarding the packaging of its Max Build More products. Zuru began selling its Max Build More building bricks in 2018 and put a statement on its packaging saying the bricks were compatible with Lego’s ones. After Lego took exception to this and prompted retailer The Warehouse to withdraw the products from sale, Zuru replaced the statement with a notice stating its products were “compatible with major brands”.

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Walmart to Offer Sensory-Friendly Shopping Periods During BTS Season

Retail TouchPoints

Walmart will offer “sensory-friendly” hours for customers with sensory disabilities on designated days throughout the back-to-school shopping season. Every Saturday for the rest of July and all of August, from 8 a.m. to 10 a.m. local time, most Walmart stores will feature a quieter shopping environment, with store lights dimmed, music turned off and any screens with moving pictures switched over to a stationary image.

Shopping 209
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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“Primed for disruption”: Cargo Crew founder talks acquisition, growth plans

Inside Retail

It’s been a long road for Australian uniform brand Cargo Crew, but a recent agreement with Glow Capital Partners marks a significant milestone for the brand as it seeks to become a global powerhouse. As part of the arrangement, Glow obtained 51 per cent ownership of Cargo Crew, with the brand retaining full management control. Initially bootstrapped from a $2000 tax return , the family-owned brand was founded by Felicity Rodgers, who runs it with her sister Narelle Craig and husband Paul Rodger

Planning 246
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GNC Upgrades Loyalty Program with Free Healthcare Services

Retail TouchPoints

GNC is offering a range of free healthcare services to members of its paid loyalty program, GNC PRO Access. For $39.99 a year, PRO Access members will be able to make telehealth appointments for urgent care and personal health needs, and access 40+ generic versions of most urgent care medications and 70+ generic personal health medications across lifestyle, dermatology, mental health, sports performance, anti-aging and sexual health care.

Consumer 206

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Lowe’s Rolls Out Same-Day Delivery Nationwide

Retail TouchPoints

Using its 1,700+ stores to support fast fulfillment, Lowe’s has expanded same-day delivery services across the U.S. in partnership with OneRail. Orders placed on Lowes.com or the retailer’s mobile app by 2 p.m. local time will be delivered that day; orders placed after 2 p.m. will be delivered the following day. The retailer began piloting same-day delivery with OneRail in select markets in 2022.

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How David’s Bridal Went From Bridal-Dress Domination to the ‘Walmart of Weddings’ and Its Second Bankruptcy Filing in 5 Years

Retail Wire

David’s Bridal, the largest bridal retailer in the U.S., has experienced a tumultuous journey from its founding in 1950 to its recent second bankruptcy filing. The company initially thrived by offering affordable wedding dresses but faced challenges as the bridal industry evolved and online shopping became popular. David’s Bridal attempted to appeal to higher-end brides.

Shopping 189
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Wix Adds AI-Powered Tools Designed to Streamline Website Generation

Retail TouchPoints

Website SaaS platform Wix.com has unveiled plans for a new AI Site Generator along with a suite of AI-powered capabilities, many of which are already available to users. These offerings will equip Wix users with AI technology designed to significantly streamline the entire website building, design and management process. Features already available to users include an AI text creator, domain generator, image creator, background removal and image enhancement tools.

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Rebirth of a Brand: First Look at the New Babies R Us Store

Retail Wire

The new flagship Babies R Us store, located at the American Dream megamall in New Jersey, has been unveiled by the brand’s new owners, WHP Global. The store is designed to showcase the revived brand while offering a wide range of baby products, such as car seats, strollers, furniture, and clothing. WHP Global plans to.

ATS 189
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Sweaty Betty Rolls Out Mobile POS Across 73 Stores

Retail TouchPoints

Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores across the UK and Ireland. By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone. Sweaty Betty’s apparel and accessories are sold in-store, online and through various wholesale partners.

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L’Oreal names Kendall Jenner as a global ambassador 

Inside Retail

L’Oreal has named social media personality Kendall Jenner a global ambassador as part of its strategy to improve the brand’s image. Kendall Jenner will be the face of L’Oreal Paris’ beauty campaigns beginning in September. Born in Los Angeles in 1995, Jenner has become one of the world’s most recognised models and one of the world’s most influential women since 2007, together with her sisters.

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Struggling with Associate Engagement? Follow These 3 Tips

Retail TouchPoints

According to a 2022 analysis , the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers are thinking about leaving their roles soon — and some even said they want to leave the industry entirely. The onus is now on HQ — executive leaders specifically — to ensure they’re investing in their store communities.

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Why these retailers are teaming to open Japanese-style drugstores in Apac

Inside Retail

In a first for the Malaysian marketplace, Alpro Pharmacy Group and Sugi Holdings have announced a joint venture that heralds the opening of Japanese-style drugstores in Malaysia. Low Swee Siong, the CEO of Alpro Pharmacy, Malaysia’s largest prescription pharmacy chain, has been quoted as saying that the group aims to evolve into a new type of pharmacy that delivers health, trust, security and safety to consumers.

Consumer 100
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Lululemon Studio Lay-Offs Reflect Fitness Shift Away From Mirror

Retail Wire

Athleisure and fitness company Lululemon Athletica is reportedly looking to divest its premium fitness technology device, Mirror, as at-home fitness equipment declines in popularity post-pandemic. The company has integrated its Lululemon Studio business, which includes Mirror, into its main operations and has laid off 100 employees as part of its shift toward digital content.

ATS 100
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First look: Fortnum & Mason to open luxury Cornwall beach huts

Retail Gazette

Fortnum & Mason will be opening a trio of beach huts later this month ‘inspired by the nostalgia of summers spent on the British coast’ at Watergate Bay near Newquay, Cornwall. The experience will run from July 25 to September 10, The Daily Mail reported, with two and a half hour booking slots available, with a chef-curated picnic menu crafted by Emily Scott Food.

ATS 98
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Surging Frozen Food Demand May Stress Critical Cold Storage Supply Chains

Retail Wire

The surging demand for frozen food in the United States is putting pressure on critical cold storage supply chains. The $265 billion global frozen food market is at risk without resilient infrastructure to support the growth and safety of the industry. As Americans continue to buy more frozen products, there is a need for increased.

Marketing 100
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M&S debuts industry-first braille greetings and gift cards

Retail Gazette

M&S has introduced a ‘Happy Birthday’ braille gift card, in collaboration with the Royal National Institute of Blind People (RNIB). The retail giant has also brought out a range of three braille greeting cards, suitable for various occasions. The first-of-its-kind gift card includes an embossed outer sleeve, which communicates the “Happy Birthday” message, as well as an embossed gift card inside.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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The Rise and Fall of Allbirds: The Sneaker Brand’s Comeback Plan Includes Refocusing on Its Core Consumer and a Carbon-Negative Shoe

Retail Wire

Allbirds, the sustainable footwear brand known for its wool sneakers, has faced challenges after its successful IPO in 2021. The company’s sales slowed, and its stock price dropped significantly. In response, Allbirds implemented a four-part reorganization plan, including refocusing on its core consumers and adding more wholesale partners. It also released new products developed by.

Planning 100
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Amazon to hire 2,000 new staff as strikes spread to second warehouse

Retail Gazette

Amazon is to hire up to 2,000 people for its new warehouse in the northeast of England, which is due to open in October. It comes as warehouse workers at a second location voted to walk out in a dispute over pay. The ecommerce giant said on Tuesday it will hire a workforce of 1,000 initially before adding further staff when activity ramps up. More than 100 workers at Amazon’s Rugeley fulfilment centre will join the picket line, after 86% voted to back the strike, the GMB union said.

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Mattel Hated the 1997 Song ‘Barbie Girl’ So Much That It Sued. Now, the Song Is Making a Return Thanks to Greta Gerwig.

Retail Wire

Mattel’s lawsuit against MCA Records over the song “Barbie Girl” has come full circle as the song is making a return in Greta Gerwig’s upcoming film “Barbie.” Aqua’s 1997 hit was sued by Mattel for using the trademarked word “Barbie” without approval, but the lawsuit was ultimately dismissed. Now, a modified version of the song.

Returns 100
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Rent-free Oxford Street shops up for grabs as plans ‘much-needed facelift’ revealed

Retail Gazette

Westminster City Council is joining forces with New West End Company to offer rent-free shops on Oxford Street to small businesses as a consultation on the future of the famous shopping street begins. Up-and-coming brands, entrepreneurs and creatives who want to launch their first physical store can apply for a site on the famous street, under the Meanwhile On: Oxford Street programme.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Chipotle To Open Restaurants in Middle East Through First Franchise Deal

Retail Wire

Chipotle Mexican Grill has announced its first franchise deal that will bring the chain to the Middle East. The company has partnered with Kuwait-based firm Alshaya Group to open Chipotle restaurants in Dubai and Kuwait starting next year. This move marks Chipotle’s expansion into the region and comes as the company explores opportunities for other.

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Revolutionizing Retail Recruitment: How AI and Automation Are Streamlining Hiring Processes

RIS News

Businesses have always struggled to keep up with the competition in the retail sector by attracting and retaining top talent. However, conventional methods of recruitment can be inefficient, costly, and time-consuming.

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Taco Bell Wins ‘Taco Tuesday’ Trademark Dispute With Rival Chain

Retail Wire

Taco Bell has emerged victorious in the trademark dispute over the phrase “Taco Tuesday” with rival fast-food chain Taco John’s. Taco John’s has decided to abandon its federal “Taco Tuesday” trademark, which Taco Bell had sought to cancel, considering it a common phrase unfairly monopolized by Taco John’s. The CEO of Taco John’s announced that.

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Monos is building a ‘generational legacy’ travel brand

Retail Dive

The luggage brand recently opened its first physical store, and CEO Victor Tam tells Retail Dive he's focused on long-term, sustainable growth.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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The Global Creator Economy Is Growing And Making Money

LS Retail

©iStock/Pict Rider The creators are the new global entrepreneurs. And they are forming a new economy or ecosystem, if you will, that generates revenue. For example, your favorite influencer is available at the tap of a screen. That influencer can steer you to the products and services — and the merchants — you’d otherwise not encounter, were it not for Snapchat or Instagram.

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Il Makiage owner to start trading at higher share price

Retail Dive

Oddity increased its share price to $35 and bumped up the amount of Class A ordinary shares offered by certain selling stockholders on Wednesday.

ATS 91
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Rev Up and Race to Recertification with 56 Free Continuing Education Credits

Cisco Retail

Buckle up, Cisco certification holders: It’s time to hit the t urbo boost button and race to recertification.

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True Religion’s new chief marketing officer will lead the brand’s digital pivot

Retail Dive

Kristen D’Arcy, formerly of Pacsun and American Eagle Outfitters, said she expects e-commerce to represent 50% of the brand’s revenue in a few years.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio