Tue.Mar 12, 2024

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Automakers Might Be Sharing Your Driving Data With Insurers

Retail Wire

A software company owner, Kenn Dahl, recently experienced a significant increase in his car insurance rates. Upon investigation, he discovered that his driving data was being shared with insurers without his explicit consent.

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Online alcohol retailer Liquorkart stops taking orders amid probe

Inside Retail

The owner of an online alcohol seller that attracted more than 130 customer complaints during December 2023 and January 2024 says the decision to stop operating the business was made before state regulators approached the business. Sydney-based Liquorkart Australia was established in 2020 and described itself on social media as “one of Australia’s leading online alcohol marketplaces and one of the fastest-growing start-ups”, with more than 6000 products on offer for delivery across most Australi

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Walgreens to Add Claire’s Assortment in 4,400+ Stores

Retail TouchPoints

Walgreens will integrate jewelry, hair accessories, cosmetics and seasonal pieces from Claire’s into the assortment of more than 4,400 stores by the end of this month. Each participating location will have dedicated displays merchandised by Claire’s in their seasonal sections. “As a one-stop destination for everyday needs, Walgreens services millions of people every day,” said Ryan Vero, CEO at Claire’s in a statement.

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Zara to launch new store design concept in Australia, at Burnside Village

Inside Retail

Zara is set to open its first Australian store to feature the fashion brand’s latest global Couture/Atelier design concept. The Spanish fast-fashion label will renovate its Burnside Village store in June with a reopening in the new guise scheduled for October. It will be one of the first examples of the new format in the Southern Hemisphere. Zara says the improvements will provide customers with modernised facilities, an upgraded shopping experience, and access to an increased selection of

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Little Caesars Releases New Handheld Pizza Innovation Crazy Puffs

Retail Wire

Little Caesars is shaking up the handheld snack game with the debut of Crazy Puffs. These bite-sized pockets pack all the deliciousness of a classic pizza into a convenient, flaky crust, making them the ultimate grab-and-go option for any occasion.

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The circular economy: what is it all about?

Inside Retail

The circular economy is a term that is appearing more and more in the media and you may have been wondering what it’s all about. The circular economy is a model where the total life cycle of a product is considered, including all parts of the product and its production. This can include sharing, renting, repairing, reusing, rebuilding and recycling components or materials as much as possible to extend the life of a product or its base materials.

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LG Invests $60 Million in Bear Robotics Startup

Retail Wire

Bear Robotics, a startup headquartered in Redwood City, California, that is setting out to make hospitality management easier is being backed by LG Electronics for $60 million.

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Hudson’s Bay Brings Target Kids Brand to Canada

Retail TouchPoints

Strategic brand partnerships and collaborations can help merchants raise brand awareness and expand into new markets. Target is partnering with Hudson’s Bay to bring its popular kids apparel brand, Cat & Jack, to Canada. Target made its official exit from Canada in 2015, with CEO Brian Cornell reporting that area of the business was “losing money every day.

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Executive Unveils New Store Concept at Puri Mall Jakarta

Retail Focus

Delamibrands , one of Indonesia’s leading fashion retailer groups, proudly announces the launch of its new store concept for Executive at Puri Mall Jakarta. The new store was designed to enhance customers’ needs and experiences. Executive proudly renovated and enlarged the 489m2 store to signify their commitment to transformation and innovation.

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All the Feels: How Mood will Underpin Future Consumer Spending in Retail

Retail TouchPoints

The future consumer is a #mood. By now, it’s a given that consumers expect personalized brand interactions and offerings, but it’s not just functional benefits they’re after. In 2024 and beyond, we will see mood enter the limelight, with retailers catering to people’s day-to-day vibes and emotions. The most successful brands will connect emotionally to their customer base – and give them space and permission to experience a whole spectrum of feelings.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How Aussie start-up Furlong & Gale is tapping into the timeless style of suits

Inside Retail

Major Australian retailers have identified suiting as a key trend for the 2024 Autumn-Winter season, and the timeless staple has inspired a new business that is all about making corporate attire chic. Furlong & Gale is a two-year-old women’s suiting brand specialising in classic corporate pieces. The business has launched at a time of growing demand for its core product.

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Kohl’s is Expecting…Babies ‘R’ Us Shop-in-Shops to Arrive at 200 Locations Later This Year

Retail TouchPoints

WHP Global is following a familiar playbook for its relaunch of Babies ‘R’ Us. After opening the brand’s first brick-and-mortar location since its 2018 bankruptcy in July 2023, the company has now announced plans to bring Babies ‘R’ Us shop-in-shops to 200 Kohl’s locations this year. After filing for bankruptcy and shuttering all its U.S. stores, Babies ‘R’ Us and its sister brand Toys ‘R’ Us passed through a number of hands before being acquired by WHP Global in March 2021.

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“The goal is to be in thousands of retailers”: Edible Blooms’ expansion strategy

Inside Retail

“You could say we’re like a florist, but you get to eat our bouquets when they arrive, so it’s a product that combines the best of gift-giving and floral giving in one delivery,” Edible Blooms co-founder and managing director, Kelly Jamieson, said. Edible Blooms was founded in South Australia in 2005. And after 18 years, it is one of the last of the original wave of Australian e-commerce businesses still standing, Jamieson said.

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Oakland Taco Bell Locations Close Indoor Dining Amid Safety Concerns

Retail Wire

Taco Bell customers in Oakland are facing a change in their dining experience. Recent reports confirm that multiple Taco Bell restaurants in the city have closed their indoor dining areas. KRON4 reporters visited two locations, one at 3535 35th Ave. and another at 630 Hegenberger Road, and confirmed the shutdown of their dining rooms.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Superdry in talks to secure funding for turnaround plan

Inside Retail

Apparel brand Superdry has confirmed it is in discussions with financial services company Hilco regarding additional funding to support its turnaround efforts. The British retailer is seeking to increase its lending facilities by approximately £10 million (US$12.8 million) for the implementation of its ongoing turnaround plan and cost reduction program.

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Tyson Foods Shuts Down Pork Plant, Jobs Lost

Retail Wire

Tyson Foods, the meat company, declared on Monday the permanent closure of its pork plant in Perry, Iowa. This decision will affect approximately 1,200 employees.

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How Square for Retail can help run all aspects of your retail business

Inside Retail

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. Square’s Square for Retail POS is designed as a smart partner to connect every tool that keeps your retail business moving, allowing you to grow at scale, incorporating payments, inventory, e-commerce and beyond.

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LEGO Maintains Strong Revenue in 2023 Despite Trade-Downs and China Pullback

Retail Wire

According to data from Circana, The LEGO company had a 2% growth last year, despite the toy industry seeing a drop in sales of 7% across the world.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Australian Fashion Week schedule revealed

Inside Retail

The Australian Fashion Week schedule has been revealed, with around 27 l to grace the event. “The 2024 schedule features designer runway shows, curated conversations, consumer activations and special events taking place at Carriageworks in Sydney and online at AustralianFashionWeek.com, the digital destination for Australian Fashion Week,” Natalie Xenita, VP and MD of IMG Fashion Events and Properties Asia-Pacific, said.

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Streaming Platform Roku Faces Data Breach

Retail Wire

Streaming platform Roku recently disclosed a data breach affecting over 15,000 accounts amidst its 80 million active users.

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Six Ways to Create Your Brand’s Experience Personality

Hyken

Last week, I wrote an article that compared the different concert experiences I had with two rock legends, Bob Dylan and Ringo Starr. The title of the article summed up the point I was trying to make: Do You Give Your Customers an Experience – Or Just a Transaction ? How to Create an Experience Personality I want to take it a step further this week.

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The Perfume Shop launches largest price freeze on 173 best selling fragrances until 2025

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Perfume Shop has added 36 new fragrances to its perfume price freeze promise, giving customers an even bigger choice when it comes to selecting their favourite fragrances at a lower price. The UK’s largest specialist fragrance retailer has now committed to holding the price of 173 best-selling branded fragrances on their perfume price promise list un

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Aldi boosts staff pay again as it vows to ‘never be beaten on pay’

Retail Gazette

Aldi UK and Ireland boss Giles Hurley has pledged that it will never be beaten on pay by any other supermarket as the discounter bumps its hourly rates for the second time this year. The new pay increase will see the national minimum rate for store assistants and deputy store managers rise from £12 to £12.40, and from £13.55 to £13.65 for those within the M25.

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New York Issues Credit Card Surcharge Guidance for Businesses

Hunton Andrews Kurth

Earlier this year, New York Governor Kathy Hochul signed S.B. S1048A into law (which we reported about here ) requiring sellers that impose credit card surcharges to post the total price, inclusive of the surcharge, on the item. The law is aimed at preventing consumers from being misled when making a purchase using their credit card. Governor Hochul recently announced guidance to help businesses better implement the law’s requirements.

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Kohl’s brings in Babies R Us after rough holiday quarter

Retail Dive

The struggling department store is increasingly relying on other brands, including Amazon and Sephora, to bring customers to its stores.

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Empowering Women in Tech: Voices from Cisco’s Global Partner Engineering Team

Cisco Retail

In the spirit of March being Women’s History Month and National Science & Engineering Week, we’re thrilled to amplify the voices of some extraordinary women from Cisco’s Global Partner Engineering tea… Read more on Cisco Blogs

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Chicken al Pastor Returns to Chipotle

Retail Wire

The fan-favorite item is back on the menu for a limited time.

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Pets at Home ‘incredibly disappointed’ as CMA issues warning on overpaying for vet care

Retail Gazette

Pet owners could be over paying for medicine or prescriptions due to failures in the veterinary sector, the Competition and Markets Authority (CMA) has warned, as it launched a formal market investigation. Among the issues, the CMA found consumers may not be given basic information like price lists and prescription costs, and are not always informed of the cost of treatment before agreeing to it.

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United Airlines Flight Has ‘Maintenance Issue’ en Route to San Francisco

Retail Wire

The incident occurred two hours into the 13-hour flight.

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The Perfume Shop Mother’s Day sales surge as demand for gift sets double

Retail Gazette

The Perfume Shop enjoyed strong sales in the run up to Mother’s Day as consumers snapped up classic fragrances and gift sets to celebrate. Sales volume at the retailer shot up 16% on last year’s performance, with 140,000 bottles sold from 3 to 10 March. The business said sales of its classic fragrances had jumped 11% year on year and gift sets had rocketed 100% compared to those in 2023.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio