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Its been a busy quarter of retail shows. Kicking off with NRF and CES and ending with Shoptalk and the Retail Technology Show, store leaders are left grappling with an all-too-familiar dilemma. Many of the technology solutions showcased at these events promised to streamline retail operations and enhance efficiency. However, the reality is that store leaders are already overwhelmed by the sheer volume of data and applications they must manage.
Crocs, the brand that made foam clogs commonplace, has opened its first global concept store in Melbourne. The store spans 72 square metres and is looking to become the ultimate Crocs destination, where its full range that targets a wide range of consumers is on display. Melbourne is the fashion and culture capital of Australia. It made sense to launch where creativity, diversity and street style thrive, Varun Sehgal, Crocs senior vice president and general manager Apac, told Inside Retail.
Last year, meal delivery platform Grubhub entered the increasingly crowded commerce media arena with the debut of Grubhub Ads , developed in partnership with Koddi. Grubhub was inspired by the meteoric rise of retail media , which also has propelled the debut of media networks from other delivery and transportation services such as Uber and Lyft as well as companies more ancillary to the retail landscape, such as BNPL solution Klarna , payments provider PayPal and United Airlines.
Leading customer feedback company HappyOrNot creators of the smiley-faced feedback buttons you might recognise from stores and airports around the world – has collected and analysed retail data insights from its global network of feedback terminalsthroughout 2024. HappyOrNot unveils: Happiest Time for Customers: 7 – 8am Least Happy Time for Customers: 6 – 8pm Happiest Days of the Week for Customers: Tuesday and Wednesday Least Happy Day for Customers: Sunday Top Customer Compla
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Beyond, Inc. Executive Chairman Marcus Lemonis who also recently took on the role of Principal Executive Officer is making good on his promise to shift the companys focus toward an affinity and data monetization model with a strong technology focus. Just one month after his appointment as PEO, Beyond subsidiary Commercial Strategies has launched a digital token that will give investors the chance to own a piece of the intellectual property of one of its core brands Overstock.com.
Sort A Brick , a new Lithuania-based startup, is using AI to bring order to consumers dusty boxes of mismatched Lego bricks. The technology can identify and restore complete Lego sets from jumbles of old bricks, making them easier to sell on secondhand marketplaces. For many, a disorganized box of toy bricks seems to hold only sentimental value, said Ilya Malkin, Co-founder and CEO of Sort A Brick in a statement.
Sort A Brick , a new Lithuania-based startup, is using AI to bring order to consumers dusty boxes of mismatched Lego bricks. The technology can identify and restore complete Lego sets from jumbles of old bricks, making them easier to sell on secondhand marketplaces. For many, a disorganized box of toy bricks seems to hold only sentimental value, said Ilya Malkin, Co-founder and CEO of Sort A Brick in a statement.
Seven out of ten UK frontline retail workers trust AI and automation to keep them safe at work, amid wider concerns over potential job losses, according to new research. When it comes to tech on the frontline, 29% of retail workers believe AI will make work safer by taking on dangerous tasks instead of humans, 27% think it will spot risks humans might miss, and 25% think it will help with predicting and preventing accidents, according to workplace operations and improvement platform SafetyCultur
Eldon Square, a premier shopping, leisure and dining destination in Newcastle, has announced that Japanese dining favourite, Maki & Ramen, will open its doors at the centre this summer. Launched 10 years ago with a mission to make high-quality Japanese dining more accessible, Maki & Ramen continues to bridge the gap between high-end sushi restaurants and grab-and-go convenience.
Topshop is preparing to make a comeback on the high street through new wholesale partnerships with brick-and-mortar retailers. Owner Asos said it had signed agreements with select wholesale partners to bring the brand back into physical retail, but that it was first focused on relaunching a standalone website for Topshop. The online fashion giant’s chief executive Jos Antonio Ramos Calamonte said the retailer had spent two years rebuilding the product assortment of Topshop before moving ah
Network Rail Property has welcomed a new Redemption Roasters offer at Victoria station, a first for its booming retail portfolio. The new unit boasts 235 sq ft of prime space. With 11 locations across London, Redemption Roasters provides a variety of high-quality tea and coffee and a selection of pastries for those looking to grab a hot drink on the go.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
The Original Factory Shop owner Modella Capital is planning to impose steep rent cuts across half the retailers store estate, putting nearly 1,000 jobs at risk. According to Sky News , the private equity owner is planning to renegotiate rents at 88 of the discount chains 178 stores as part of a company voluntary arrangement (CVA). TOFS, which employs about 2,000 people, said it has informed staff about the restructuring plans and has launched a consultation with impacted shop staff in case the r
Screwfix has updated its Sprint service to deliver thousands of products in as little as 20 minutes. The move means customers can order from the 8,500 products on the retailer’s app and have them delivered in just over a quarter of an hour – less than the 60 minutes timeframe it had previously. Screwfix Sprint, which launched in 2021 now serves 58% of the UK, with almost 80,000 customers using the delivery service, the retailer said.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Asda has denied claims about being sent “thousands” of complaints about its facial recognition trial, saying it has only received 89. The supermarket chain came under fire from privacy campaigning organisation Big Brother Watch, which claimed Asda’s facial recognition trial at five of its Greater Manchester Stores had amassed over 5,000 complaints from shoppers.
Shoplifting in England and Wales is now at its highest level since police records began, according to new figures from the Office for National Statistics (ONS). Shoplifting offences surged 20% to 516,971 cases in the year ending December 2024, up from 429,873 the year before. This is the highest since current police recording practices began in March 2003.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Harrods’ beauty concept H beauty is going on tour over the spring, with circus themed pop-ups across towns including London, Edinburgh, Chester and Glasgow. The retailer will first launch with a pink circus tent at Covent Garden from 2 May to 5 May before moving to its other UK sites. Inside the tent, shoppers will be able to find a beauty wonderland filled with shopping opportunities, surprises and treats.
Topps Tiles has received approval from the Competition and Markets Authority for its 9m takeover of CTD Tiles. The group reported that the watchdog “did not identify any competition concerns in 26 out of 30 CTD retail store locations or in either the CTD Architectural or Housebuilder businesses, which operate on a national basis” The retailer has agreed to sell the four remaining stores in Dorking, Edinburgh, Inverness, and Aberdeen that the CMA had initally raised competition concer
Best of Breed vs. Enterprise Solutions: Which Is Right for Your Business? When selecting software for your business, you face a crucial decision: Should you choose a Best of Breed solution that offers specialized functionality from multiple vendors or an Enterprise Solution that provides an all-in-one package from a single provider? Both approaches have their advantages and challenges, and the right choice depends on your companys needs, resources, and long-term strategy.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Effective display maintenance is a cornerstone of successful retail operations. It serves as the first point of contact between a business and its customers, making it essential for creating a positive impression. A well-maintained display not only attracts attention but also communicates the brand’s values and offerings. When displays are kept in pristine condition, they reflect professionalism and care, which can significantly influence customer perceptions and purchasing decisions.
A packaging redesign is more than just colors, fonts, shapes and graphics; its a strategic move to align your packaging with your brands evolving identity, consumer preferences, and market trends. Whether youre refreshing your visuals, shifting materials, or altering messaging, the goal is to ensure your packaging resonates with your target audience and helps your product stand out on the shelf.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
John Lewis Partnership has appointed Andy Mounsey as its chief financial officer on a permanent basis, following a successful interim period in the role since autumn 2024. Mounsey, who has been with the Waitrose owner for 13 years, has held multiple roles in the finance department including most recently as group finance and strategy director. Mounsey said: I’m honored and excited to take on the role of chief financial officer at such a transformative time for the Partnership.
The path to a career in technology isnt always easy, and I know this firsthand. I didnt grow up dreaming of a tech career. I stepped into it out of necessity to support my family.
Asda has been hit with a fine exceeding 400,000 after two of its supermarkets in Cornwall were discovered selling expired food products. An inquiry by Cornwall Council’s Trading Standards Team uncovered 58 expired items on display at Asdas Penryn branch on 30 October 2023, Cornwall Live reported. A follow-up inspection at the Hayle store on 1 November 2023 revealed another four products being sold beyond their use-by dates.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! UK plant-based food brand, Gosh! has announced its latest packaging development, now featuring a plant points indicator on each of its core products. With new packaging and tasty recipe improvements, the brand continues its mission to support consumers in making healthier, more diverse choices through the natural wonders of veg.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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