Thu.Jan 27, 2022

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Petco to Set up Shop-in-Shops at Lowe’s

Retail TouchPoints

Lowe’s and Petco are piloting a new store-in-store program that will bring a selection of Petco’s pet products and services to the home improvement retailer. The first Lowe’s + Petco store-in-store will open at Lowe’s Alamo Ranch, Texas location in early February, with plans to expand to 14 additional Lowe’s locations in Texas, North Carolina and South Carolina by the end of March 2022.

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Hermès reopens its store in Pacific Place Mall, revealing a unique, spacious design and reaffirming its history with Hong Kong

Retail Focus

Hermès has reopened the doors of the newly renovated store in Pacific Place mall, Hong Kong. A cherished location for the house since it opened in 1991. Spanning 325m2, the new, contemporary vision for this store portrays the unique dynamic between Hong Kong’s urban landscape and its verdant natural surroundings. Awash with light and recast in a warm, welcoming colour palette, the new store boasts a spacious layout where one can discover the sixteen métiers of the house and the spirit of savoir-

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Registration Is Live For The Retail Innovation Conference & Expo Event

Retail TouchPoints

Registration has officially opened for The Retail Innovation Conference & Expo (#RICE22), which will take place May 10-12, 2022 at McCormick Place Convention Center in Chicago. The conference and expo, led by leading retail community and media company, Retail TouchPoints , will feature three tailored events that are designed to meet the needs of different business units and functions: Retail Innovation Summit (RIS), Internet Retailer (IRCE) and Design:Retail (DRCE).

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Supply-chain snarls eat into Kogan’s bottom line

Inside Retail

Pureplay electronics retailer Kogan has struggled to maintain momentum in its first half, although its New Zealand subsidiary Mighty Ape reduced the impact on its bottom line. Citing Covid-related supply chain interruptions and “associated fluctuations in demand” Kogan’s post-tax profit was $14.6 million, down 70.1 per cent, however Mighty Ape’s profit soared 147.3 per cent to $7.1 million.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Walmart Puts Tactile Displays, Product Discovery at Forefront of New Signature Experience

Retail TouchPoints

Walmart has introduced a new signature experience at its incubator location in Springdale, Ark. called “Time Well Spent.” The updated store has new features aimed at amplifying the physical, human and digital design elements in stores, including new lighting, space enhancements and dynamic displays, all of which will be part of the second phase of Walmart’s store redesign project.

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Online retailer Farfetch enters beauty sector with Violet Grey purchase

Inside Retail

London-based online luxury-fashion retailer Farfetch says it plans to purchase US-based beauty retailer Violet Grey, marking its expansion into the cosmetics business with an eye to reaching younger consumers. The move was announced as high-end labels from fashion to cosmetics double down on efforts to cater to rising generations of luxury consumers that are often more interested in experiences than accumulating goods and products. “We’ve been thinking about beauty for a long time

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Retail appointments of the week

Inside Retail

Decathlon announces new chief executive. French sporting goods retailer Decathlon has appointed Barbara Martin Coppola as its new CEO. Coppola will succeed Michel Aballea, who has worked with Decathlon since 2015. The appointment will take effect in March. “We are convinced that Barbara will be able to lead this transformation while respecting our values,” Decathlon chairperson Fabien Derville said.

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Microsoft and FedEx Partner to Help Retailers Streamline Last Mile Logistics

Retail TouchPoints

Microsoft and FedEx are partnering to combine FedEx’s network intelligence with capabilities from Microsoft Dynamics 365 to introduce a cross-platform “logistics as a service” offering for retailers. The solution is expected to launch in the second half of 2022. The updated Dynamics 365 Intelligent Order Management tool is designed to help brands access new information and capabilities to better fulfill, ship and service customer orders.

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How Leukbook is solving the fit problem for plus-size fashion brands

Inside Retail

For Leukbook, a new online fashion marketplace founded by Katrina Van De Ven and Catherine Olivier, it’s all about fit. Launching in Australia next month, the one-stop shop for plus-size fashion plans to offer personalised sizing recommendations and a fit guarantee to differentiate itself in the notoriously underserved market. “It doesn’t take a rocket scientist to work out that when you’re shopping online, fit is a pain.

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Shipping lines are paying workers more to keep goods flowing

Retail Wire

Shipping lines are paying workers big bonuses — up to three year’s salary — as they come off a record year and look to keep goods moving through their portion of the supply chain. Workers may appreciate the extra income, but it may not be enough to keep them from looking for new work after a tough and demanding 2021. “We heard from many seafarers, particularly those aged 35 and over, that they were not intending to return to sea once they eventually got home,” according a Standard Club rep

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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VIDEO: How Wittner is celebrating First Nations design and culture

Inside Retail

Australian footwear brand Wittner has collaborated with young First Nations artist Alkina Edwards to unveil its latest six-piece collection, Winyarr. “As a fashion brand, we understand the importance of exploring and celebrating Australian. identities, artwork and culture. We approached Alkina to collaborate with us, as we wanted to give a young, female artist the opportunity to share her voice and stories through our platform,” said Wittner CEO, Catherine Williamson. .

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Amazon settles price-fixing suit

Retail Wire

Amazon.com has agreed to pay $2.25 million to settle a suit brought against the company for a program that gave the retailers control over marketplace sellers’ pricing to prevent them from discounting products more than necessary. The attorney general’s office in Washington State said the practice had reduced competition between marketplace sellers and hurt consumers in the process.

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The Dom’s Justin Seskin on the changes he’d like to see in fashion

Inside Retail

Justin Seskin grew up in the rag trade and has just launched online factory outlet The Dom. Here, he reveals the changes he’d like to see in the industry and what he’s learnt from his father, retail veteran Hilton Seskin. Inside Retail: How are things tracking since you launched online designer fashion outlet The Dom? . Justin Seskin: The first period is always very much about talking to the customer, testing, learning, and being agile.

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Apple iPhones may soon accept contactless card payments

Retail Wire

Merchants may soon be able to accept payments using iPhones instead of using systems that require an accessory to process credit and debit cards.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Restaurant Brands sales exceed $1 billion, despite Covid-19 impact

Inside Retail

Listed New Zealand fast-food operator Restaurant Brands surpassed $1 billion in sales in the year to December 31, partly boosted by eight months contribution from its new Californian KFC franchise business. The company closed the year with $1.068.2 billion in sales – up 19.7 per cent ($175.9 million) compared with the same period a year earlier. Of that, about $100 million was attributable to the Californian business, with same-store sales strong despite the adverse impact of Covid-19 trading re

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Apple expects to report record quarter

Retail Wire

Apple said it expects to report another record quarter, even as some analysts have expressed concern that the tech giant’s sales growth may be slowing. The company has seen its business affected by supply chain challenges and estimates that it came up short about $6 billion in first quarter sales due to a lack of new product availability.

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CEO Emily Weiss admits Glossier 'made some mistakes' as it lays off more than 80 employees

Retail Dive

"Over the past two years, we prioritized certain strategic projects that distracted us from the laser-focus we needed to have on our core business," Weiss said.

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Levi’s forecast pleasantly surprises Wall Street

Retail Wire

Levi Strauss & Co. forecast sales between $6.4 billion and $6.5 billion this year, above the $6.37 billion expected by analysts. The company’s holiday sales came in above expectations as demand for casual jeans and jackets strengthened.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Three Ways to Navigate Cloud Native Cost Containment

Cisco Retail

Co-authored by Vishwanath Jakka, Engineering Product Manager, Compute and Cloud Group. The Future of Cloud Native Blog Series – Blog 1. Cloud native is fast becoming the “it” destination platform for IT enterprises to better manage public, private, and on-premises cloud application workloads. But to succeed in this new world, cloud native environments must keep costs under control while also ensuring peak application performance.

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McD’s is putting fan hacks on the menu

Retail Wire

McDonald’s fans have long been creating their own dishes by combining items from the chain’s menu, like using hash browns as a bun. The fast-food giant has taken notice and is now adding four of the most popular hacks to its menu, including the Hash Brown McMuffin.

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Citing illegal price fixing, Washington state shuts down 'Sold by Amazon' nationwide

Retail Dive

In addition to ending the program, the e-commerce giant will pay the state attorney general's office $2.25 million, which will go toward its antitrust fights.

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Lighter robots will help move goods through Kroger’s Ocado warehouses

Retail Wire

Ocado is adding two new robot models to the automated warehouses it operates for Kroger and other retailers. The company said the new robots are lighter and more energy efficient than previous designs. Ocado said it has made advancements in artificial technology to make robot arms to pick more precisely than before.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Cisco Networking Academy Expands ‘Skills for All’ with Entry-Level Certification for Cybersecurity Learning Pathway

Cisco Retail

Click. Tap. Swipe. Scroll. Learn. When Cisco Networking Academy launched Skills for All in July 2021, we transformed the global learning landscape with our free, mobile-first skills-to-jobs program. We made a promise to learners everywhere to meet them where they are in their learning journeys. Equipped with an Internet connection and access to a mobile phone, anyone, anywhere has the power to transform their future through education.

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U.S. economy in 2021 grew at fastest clip in 37 years

Retail Wire

The U.S. economy grew at a 5.7 percent clip in 2021, the biggest annual increase going back to 1984. The economy also created a record 6.4 million jobs last year.

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Go Local store opens doors in St Helens with successful entrepreneurs at the helm

Talking Retail

A convenience store in St Helens, Merseyside, has joined Parfetts’ Go Local group and had a complete refurbishment. Husband-and-wife team Bisi and Mayo Osundeko took over the store in December. It got off to a “flying start” with a new look coupled with an increased range of products. It is the couple’s first convenience store. This story continues at Go Local store opens doors in St Helens with successful entrepreneurs at the helm.

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Fidelis Realty Partners Buys 613,468-Square-Foot Retail Power Center in Metro Houston

Shopping Center

Pearland, Texas — Fidelis Realty Partners has purchased Shadow Creek Ranch, a 613,468-square-foot retail power center located in the southern Houston suburb of Pearland. Built in 2008 and anchored by grocer H-E-B, Shadow Creek Ranch was 98 percent leased at… The post Fidelis Realty Partners Buys 613,468-Square-Foot Retail Power Center in Metro Houston appeared first on Shopping Center Business.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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FTC Holds Online Fashion Brand Accountable for Suppressing Negative Reviews, Issues Updated Guidance for Marketers, and Warns Review Platforms

Hunton Andrews Kurth

In the first FTC case to challenge a company’s failure to post negative reviews, the FTC has reached a proposed settlement agreement with the online fashion retailer, Fashion Nova, LLC, prohibiting the retailer from suppressing negative reviews and requiring the company to pay $4.2 million for harm suffered by consumers. The FTC’s administrative complaint alleges that Fashion Nova misrepresented that the product reviews on its websites accurately reflected the views and opinions of customers whe

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Bed Bath & Beyond downgraded by Moody's

Retail Dive

The retailer has challenges ahead as the pandemic boom in home goods unwinds and supply chain challenges eat into sales and profits.

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Silicon Photonics Explained: Cisco Optics Podcast Episode 17 notes

Cisco Retail

Episode 17 of the Cisco Optics Podcast is now posted! See below for episode notes. Cisco Optics Podcast Episode 17. Cisco Optics Podcast Episode 17. Silicon photonics explained, with Ron Horan. Part 3 of 5. Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value.

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The Backroom: The surprising importance of the retail middleman, with BMO Capital Markets' Simeon Siegel

Retail Dive

The last two decades of retail disruption were supposed to mean the death of wholesale. Recent research shows that brands should think twice about that.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio