Retail Focus

OCTOBER 20, 2023

Mark your calendars for the 16-17 April 2024, as the Visual Merchandising and Display Show returns to the Business Design Centre in London. In an age when the narrative often revolves around the digital takeover of retail, this event serves as a resounding reminder that physical retail is not just alive but thriving and continuously evolving. The Visual Merchandising and Display Show: At the heart of the industry Taking place in the heart of London, the Business Design Centre will be filled with

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Visual Merchandising Customer Experience Returns Consumer 264

Retail TouchPoints

OCTOBER 20, 2023

For almost as long as retail has existed, the supply chain has contentedly operated behind the curtain. But that all changed with the COVID pandemic, the ripple effects of which brought supply chains into the spotlight. Now the supply chain is a top consideration not just for retail executives but consumers as well. As geopolitical disputes and fragile infrastructures continue to disrupt the global flow of goods, sustainability and automation topped the list of topics among supply chain professi

Accounting 327

Accounting Fashion Apparel Promotions 327

Inside Retail

OCTOBER 20, 2023

Japanese apparel retailer Uniqlo will open its first store in Canberra after announcing the launch in July. The new store, in the Canberra Centre, spans more than 1210sqm and will offer a full line-up of LifeWear apparel for men, women, kids and babies. “The Uniqlo Canberra store team has done a great job in getting the store ready and looking beautiful for our customers, and we know that they are looking forward to providing great customer service, introducing locals to our LifeWear philosoph

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Apparel Shopping ATS Accessories 264

Retail TouchPoints

OCTOBER 20, 2023

HomeGoods will shut down its ecommerce site on Oct. 21, 2023. The off-price furniture and décor retailer, a subsidiary of The TJX Companies , made a belated ecommerce debut in September 2021 but now has decided to focus its energies on the in-store experience. “We can confirm that we will no longer offer online shopping on HomeGoods.com after October 21, 2023,” according to a statement from TJX provided to Retail TouchPoints.

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Fashion Shopping ATS Store Operations 254

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

OCTOBER 20, 2023

Private equity company Crescent Capital has appointed Deloitte to assist in the potential sale of women’s clothing and swimsuits brand Tigerlily, according to sources quoted by the Australian Financial Review. The company is understood to be looking to capitalise on the increased interest in the beach apparel category. Deloitte is expected to prepare a flyer highlighting Tigerlily’s position in the apparel space within the coming weeks.

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Boutique Apparel Wholesale Returns 264

Retail TouchPoints

OCTOBER 20, 2023

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance (ESG) now high on the agenda for public and private organizations worldwide, it’s changing how many retailers think about their businesses. In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort t

Finance 245

Finance Merchant Services Payment Services Fulfillment 245

Retail TouchPoints

OCTOBER 20, 2023

Just three weeks before it was set to go to trial , Walgreens Boots Alliance (WBA) has agreed to pay $192.5 million to settle a class-action lawsuit brought by investors who claim they were misled by the company about the likelihood of a successful 2015 merger with Rite Aid , multiple sources report. In late 2015, WBA agreed to acquire Rite Aid and its 4,600 U.S. stores, with the deal expected to close in late 2016.

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ATS Marketing 223

Inside Retail

OCTOBER 20, 2023

Workplace conflict isn’t something we typically like to face, let alone manage. In fact, it’s probably safe to say that if given the opportunity most people would avoid it. The reality is however, it happens. Like most employees who’ve experienced conflict – as a participant or witness – it generally makes us feel some level of discomfort. The success of resolution – i.e. the time taken to agree (or agree to disagree) and move forward – is often varied depending on several factors: the problem i

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Management Returns ATS 130

Retail Wire

OCTOBER 20, 2023

Morgan Stanley analyst Adam Jonas suggests that Tesla’s recent tempered growth expectations indicate potential challenges for the broader electric vehicle (EV).

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Inside Retail

OCTOBER 20, 2023

In 2016, Australian retailer Ben Mackenzie left a successful carpentry business to pursue a more innovative career in product design and tech. Fast-forward seven years, he is now head of customer growth at Wesfarmers, the parent company of some of Australia’s biggest retail businesses, including Bunnings, Officeworks, Kmart, Target and Catch, and was named as one of this year’s Rising Stars of Retail.

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Management Consumer ATS 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Gazette

OCTOBER 20, 2023

Iceland has said it will be offering customers free food this half term as over half of parents say they are already feeling the pressure of festive expenses. Thanks to the frozen food specialist’s Famous Holiday Freebie offer, from the 20 th October shoppers who spend over £20 in-store and swipe their Bonus Card can choose a free item from Iceland’s easy tea products – including big brand names from Birds Eye to McCain.

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Supermarket ATS 133

Inside Retail

OCTOBER 20, 2023

Aussies love local food but Chinese rates highest among meat eaters, according to new research from YouGov Surveys. The survey shows the most popular cuisines are Australian, Italian and Thai, followed by Chinese and Indian. Australian cuisine is most popular among pescetarians and flexitarians, and second most popular among meat eaters and vegetarians/vegans.

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Consumer Accounting 130

Retail Wire

OCTOBER 20, 2023

A senior United Auto Workers (UAW) negotiator has stated that General Motors (GM) and the union are on the verge of reaching a tentative agreement,

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Inside Retail

OCTOBER 20, 2023

Spanish fashion retailer Rabanne has collaborated with H&M to launch a party-wear capsule collection inspired by 1970s glamour. From November 9, the limited edition Rabanne H&M collection will be available for purchase at H&M Chadstone, H&M GPO Melbourne, and H&M Sydney Pitt Street, as well as online. The collection includes womenswear, menswear, shoes and accessories, as well as a H&M home decor capsule that complements the fashion collection.

Accessories 130

Accessories Fashion ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Gazette

OCTOBER 20, 2023

Dreams has unveiled a new £4m multichannel brand campaign starring actress Gillian Anderson, entitled “Think what a Dreams bed could do for you” The campaign comes under the bed retailer’s longer term strategy to reinforce its position as a market leader, according to Dreams. The business developed the campaign alongside M&C Saatchi London, after appointing the company as lead creative agency in July.

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Marketing Advertising 117

Retail Wire

OCTOBER 20, 2023

The housing market in the United States is witnessing its most challenging phase in years, with mortgage rates inching toward 8% and prices soaring for three

Marketing 100

Marketing 100

Retail Times

OCTOBER 20, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Nirvana, the UK’s first-ever dedicated no/low-alcohol brewery, has recently secured half a million pounds from a small group of private investors, taking its 2023 fund-raising total to just over £750,000.00.

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Marketing 111

Retail Wire

OCTOBER 20, 2023

In a bid to enhance customer interactions and reduce the drawbacks of live customer service, brands are turning to AI solutions, from chatbots to innovative

Customer Experience 100

Customer Experience 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Times

OCTOBER 20, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As part of its continued drive to positively influence how people shop, today, eBay UK, in partnership with WRAP, announces the launch of the Circular Change Council, an action-focused homeware industry collective aiming to increase circularity in the furniture industry and help reduce furniture waste.

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Promotions Shopping 105

Retail Wire

OCTOBER 20, 2023

The U.S. Department of the Treasury revealed that the federal government closed its fiscal year in September with a budget deficit just below $1.7 trillion.

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Retail Dive

OCTOBER 20, 2023

The off-price retailer is shutting its e-commerce site after two years. Impacted associates have been offered jobs elsewhere in the company.

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Retail Wire

OCTOBER 20, 2023

Walgreens Boots Alliance has reached a settlement of $192.5 million in a class action lawsuit filed by investors in Rite Aid.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

OCTOBER 20, 2023

As the company looks to remove added packaging from more orders in 2024, its packaging innovation director explains how Amazon identifies products fit to ship in their own packaging and works with vendors on redesigns.

Shipping 101

Shipping 101

Retail Wire

OCTOBER 20, 2023

Elon Musk's X is set to introduce two new subscription tiers despite reports of a significant decline in web traffic.

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Planning 113

Cisco Retail

OCTOBER 20, 2023

For more than twenty years, Deloitte and Cisco have been dedicated to creating meaningful results for our mutual clients in the ever-evolving digital landscape.

Marketing 105

Marketing 105

Retail Wire

OCTOBER 20, 2023

During Amazon's recent Big Deal Days event, the Buy With Prime checkout feature played a significant role in driving sales for brands.

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Checkout 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

OCTOBER 20, 2023

Matalan has seen its revenue rise 0.8% to £288.6m in its second quarter despite the ongoing cost of living crisis dampening consumer spending habits. EBITDA came in at £47.9m, compared to £36.7m a year earlier as the retailer attributed the improved profitability to its sales performance, tight control of markdown, effective cost management, and positive movements in input prices.

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Markdowns Management Consumer ATS 98

Retail Dive

OCTOBER 20, 2023

The retailer is rolling out deals, expanding its product assortment and launching a holiday gift guide at a critical time for the company.

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Shopping ATS 107

RIS News

OCTOBER 20, 2023

October is the 20th Cybersecurity Awareness Month, a month dedicated to enhancing cybersecurity awareness.

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Cisco Retail

OCTOBER 20, 2023

As businesses aim to improve the customer experience and also run more smoothly, they’re turning to software solutions that supercharge their digital transformation.

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Customer Experience 96

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience