A1 Retail

OCTOBER 5, 2023

The prestigious Awards Ceremony dazzled industry professionals who gathered to recognise and celebrate the pinnacle of retail, leisure and hospitality design and innovation from around the world at Proud Embankment, London, on September 21st. The twenty Award categories spanned a spectrum from the sectors – from pop-up stores to bar and restaurant design, innovative store design to sustainability, omni-channel and digital experiences.

Consumer 64

Consumer ATS 64

Inside Retail

OCTOBER 5, 2023

Australia has witnessed a $2.9 billion decline in online spending during the third quarter of FY23, primarily due to lower retail and e-commerce spending, according to global financial platform Airwallex. Online spending on retail and e-commerce posted the largest year-over-year decline of 8.02 per cent, followed by insurance and self-managed investments at 7.9 per cent.

Advertising 264

Advertising Accounting Returns Management 264

Retail TouchPoints

OCTOBER 5, 2023

Luxury travel retailer DFS Group is planning to open DFS Yalong Bay, a retail and entertainment destination, in Sanya, Hainan, China by 2026. The 1.38 million-square-foot venue will feature more than 1,000 high-end brands, including iconic maisons from DFS Group’s majority owner LVMH Group , with immersive concepts across categories including fashion, beauty, fragrances, jewelry, wines and spirits, fine dining, food and beverages.

Planning 222

Planning Jewelry Fashion Marketing 222

Inside Retail

OCTOBER 5, 2023

You’re either a Coles customer or a Woolies one. With the big two dominating the retail landscape with 65 per cent of the retail market, most consumers have limited choice when it comes to buying groceries. As consumers are feeling price-stressed and inflation hits our pockets, there are increasing questions as to whether they really have our best interests at heart.

Supermarket 264

Supermarket Checkout Consumer Marketing 264

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

OCTOBER 5, 2023

Adobe expects U.S. online holiday sales to hit $221.8 billion this holiday shopping season (defined as Nov. 1 to Dec. 31), representing 4.8% growth year-over-year. Strong consumer spending continues to be driven by net-new demand and not just higher prices, according to the research firm, with Adobe’s Digital Price Index showing that online prices have fallen consecutively for 12 months and were down 3.2% YoY in August 2023.

Apparel 213

Apparel Shopping Consumer Accounting 213

Inside Retail

OCTOBER 5, 2023

Discount retail store TK Maxx has opened a store at Ocean Keys Shopping Centre in Clarkson, marking its entry into the WA market. This is TK Maxx’s 78th store in Australia since it started its operations in the country in 2017. TK Maxx is a subsidiary of US-headquartered apparel and home fashion discount retailer TJX Companies. The new store features apparel items for men, women, and children, cosmetics, toys, and homewares. “After months of anticipation, we are excited to finally we

Shopping 246

Shopping ATS Apparel Fashion 246

Inside Retail

OCTOBER 5, 2023

Pandora has announced its growth strategy for the coming years, aiming to build the position as a full jewellery brand across accessible price points. To achieve this target, the Copenhagen-based company will increase investments in brand desirability and the store network with a refreshed marketing strategy and elevated in-store experience. Pandora will also focus on accelerating revenue growth with its Phoenix strategy – launched in 2021 – and boosting investments in the brand, sto

Marketing 246

Marketing Point of Sale Returns ATS 246

Retail TouchPoints

OCTOBER 5, 2023

Twenty years ago, retailers aiming to launch new store brands to fend off the negative associations created by the “generics era” would say to their design agencies, “Get this as close to the national brand target as you possibly can.” Call it the copycat phase of private label development. Mimicking Green Giant or Coca-Cola was a big improvement over what had come before — a plain white can with nothing but “green beans” or “soda” on the label.

Grocer 208

Grocer Specialty Retailers Consumer Marketing 208

Inside Retail

OCTOBER 5, 2023

As Marilyn Monroe famously sings in the classic film, Gentlemen Prefer Blondes , “Diamonds are a girl’s best friend.” But she doesn’t clarify whether she’s alluding to mined gemstones or those engineered in a lab. In the past few years, the lab-grown diamond market has grown exponentially. Valued at US$22.31 billion in 2021, according to global research and consulting firm Allied Market Research, it is expected to reach US$55.6 billion by 2031 at a compound annual growth rate of 9.8 per cent.

Jewelry 246

Jewelry Consumer Marketing Accounting 246

Retail TouchPoints

OCTOBER 5, 2023

Responding to consumer concerns about the impact of inflation on their holiday budgets, Target is offering thousands of toys and games priced under $25 , with some items as low as $7.99. Additionally, the retailer has created a shoppable virtual experience on its website that will allow consumers to explore its list of Bullseye’s Top Toys along with popular brands like Barbie and Play-Doh.

Shopping 202

Shopping Fashion Consumer Planning 202

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

OCTOBER 5, 2023

Popeyes has surged ahead of KFC to claim the second spot in the U.S. chicken chain rankings, a decade after Chick-fil-A first overtook KFC for the top position. Chick-fil-A’s market share expanded from 38.3% to 45.5% in the past year, solidifying its dominance in the sector.

Marketing 189

Marketing 189

Retail Focus

OCTOBER 5, 2023

Dobbies, the UK garden centre retailer has today (Thursday 5 October) officially opened its largest ever store at The Junction Retail and Leisure Park. Interior and exterior architectural photography of Dobbies Antrim The 110,000sq ft flagship store is Dobbies’ second venture in Northern Ireland and has created 120 new jobs, making it one of the largest employers within the Antrim and Newtownabbey borough.

ATS 162

ATS Outdoor Wholesale Management 162

Inside Retail

OCTOBER 5, 2023

Lifestyle brand Ugg, a division of Deckers Brands, has launched the all-gender eco-friendly collection ‘Regenerate by Ugg’ as a step toward regenerative fashion. The Southern California-based company said all pieces in the collection were crafted with materials from land cared for with regenerative traditions. The release is part of Ugg’s commitment to help restore 1 million acres of grassland into regenerative farmland by 2025.

Accessories 130

Accessories Wholesale Apparel Fashion 130

Retail Focus

OCTOBER 5, 2023

HOKA® (a division of Deckers Brands) has launched its first ever retail location in Europe at Shaftesbury Capital’s Covent Garden, located at 2-3 James Street. The 1750 sq. ft flagship store showcases the full line of footwear, apparel, and accessories under one roof for the first time. The community-fuelled space has opened in London’s Covent Garden, home to world-class fashion, beauty, and lifestyle stores.

Apparel 147

Apparel Location Accessories Fashion 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

OCTOBER 5, 2023

Clothing company Levi Strauss & Co saw higher direct-to-consumer (DTC) net revenue during the third quarter of FY23, on the back of strong performance in company-operated mainline and outlet stores and e-commerce. DTC net revenue, which comprised 40 per cent of total net revenues, increased 13 per cent year over year on a constant currency basis.

Consumer 130

Consumer Wholesale Marketing ATS 130

Retail Wire

OCTOBER 5, 2023

Levi Strauss & Co has revised its annual forecasts downwards for the second time this year after falling short of third-quarter sales estimates. The denim giant attributed the slump to extensive promotions and declining sales in its North American wholesale channels. The broader retail landscape, impacted by restrained consumer spending due to elevated prices and.

Wholesale 113

Wholesale Promotions Consumer 113

Inside Retail

OCTOBER 5, 2023

In a move that promises to redefine the online grocery shopping landscape in Singapore, Foodpanda has teamed up with DFI Retail Group to bring consumers a one-of-a-kind shopping experience that is fast, fresh, and fuss-free. Offering delivery within an hour for nearly 20,000 grocery items from retail giants Cold Storage, CS Fresh, and Giant, the partnership is expected to reach a whopping 95 per cent of Singaporeans.

Beauty and Health 130

Beauty and Health Customer Retention Shopping Consumer 130

Retail Wire

OCTOBER 5, 2023

PayPal is facing an antitrust lawsuit in California, where two consumers allege the company has crafted agreements with e-commerce merchants to artificially maintain high transaction fees, violating competition law. The suit contends that PayPal, which owns Venmo, enforces the highest transaction fees among payment processors and asserts that PayPal’s “anti-steering” rules serve no plausible procompetitive.

Payment Services 113

Payment Services Merchant Services Consumer 113

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

OCTOBER 5, 2023

John Gualtieri has spent more than three decades working in the Australian retail industry, and has learned a lot about building strong teams and turning around a business in that time. Here, Gualtieri shares how he got into retail, what his most important career moments have been, as well as how he works in a 10km run each day. Inside Retail : Tell me about your career journey.

Accounting 130

Accounting ATS Shopping Planning 130

Retail Wire

OCTOBER 5, 2023

Instacart shoppers are often rewarded with free groceries when they encounter undeliverable orders due to last-minute cancellations or unresponsive customers. This has become a notable perk for gig workers, with instances where Instacart allows them to keep the groceries. While the company generally advises returning items, some retailers don’t refund perishable goods, leading shoppers to.

Returns 113

Returns 113

Inside Retail

OCTOBER 5, 2023

With attacks and threats on staff increasing in recent years, it’s essential to make sure employees know what to do in these situations. Here are some top tips for preparing them. Customer aggression and conflict continues to rise and be a major concern for businesses. During Covid-19, escalations of customer behaviour in some industries rose as high as 400 per cent.

Management 130

Management Promotions ATS 130

Intelligence Node

OCTOBER 5, 2023

Introduction to Retail Pricing In a modern retail arena, data-driven dynamic pricing is the backbone of any strong, profitable sales strategy. It’s the number that consumers look at when determining. The post How to Localize Your Pricing: Tips to Implement Zip Code Level Pricing appeared first on Blog.

Retailing Pricing 104

Retailing Pricing Consumer ATS 104

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

OCTOBER 5, 2023

King Living’s former CEO Anna Carrabs takes up new role By Celene Ignacio Anna Carrabs, who stepped down as CEO of King Living last year, is now a co-founder of Ecovital Group, a startup that sells healthcare products and eco-friendly alternatives. Carrabs co-founded Ecovital Group with Stuart Munro, a chief investment officer at print production company Presfast. “This transition marks a pivotal moment in my career, allowing me to channel my passion for innovation and environmental impact

Outdoor 130

Outdoor Finance Accounting Accessories 130

Retail Wire

OCTOBER 5, 2023

Conagra Brands, known for products like Slim Jim beef jerky and Act II popcorn, is considering potential adjustments to portion sizes and ingredients if the increasing use of weight-loss drugs leads to shifts in consumer eating habits. CEO Sean Connolly mentioned that they would design smaller portions if necessary, and while ingredient changes might be.

Consumer 100

Consumer 100

Inside Retail

OCTOBER 5, 2023

Australian consumers are continuing to tighten their budgets as the cost-of-living crisis – including high interest rates – bites into their disposable income. As a result, the Australian Retailers Association predicts that pre-Christmas spending this year will be in line with last year’s. “Last year, Christmas spending was bolstered by a record freedom spending phenomenon with delayed overseas travel, whereas this year – shoppers are expected to be much more conservative with their budgets,”

Department Stores 130

Department Stores Accounting Apparel Consumer 130

Retail Wire

OCTOBER 5, 2023

Foot Locker’s 2021 purchase of the Atmos brand for $360 million, hailed as a foray into making its own products, has taken a turn. Foot Locker has decided to shutter all Atmos stores and its website in the U.S. while maintaining the brand’s presence outside the country. This move marks a shift in strategy, as.

100

100

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Inside Retail

OCTOBER 5, 2023

Bookstore chain Dymocks said it has concluded the investigation of customer data breach and worked to contain and resolve the problem. Dymocks keeps a record of its customers’ information – including their name, email and/or phone number – after they sign up for its Booklover loyalty program. The company said it was aware of the breach last month and has engaged independent cyber-security advisers and forensic experts to deal with the incident.

130

130

Retail Wire

OCTOBER 5, 2023

Clorox shares plummeted over 8% after the company disclosed that a cyberattack in August had a significant impact on sales and profits for the previous quarter. This resulted in the stock hitting a 52-week low and experiencing a year-to-date drop of more than 13%. Despite Clorox’s efforts to contain the hack and restore operations, Raymond.

100

100

Inside Retail

OCTOBER 5, 2023

Lendlease has exclusively listed Sydney-based shopping centre Darling Square Retail for sale through Colliers. The shopping centre serves as home to 44 retailers across a total footprint of 9639 sqm and has a full occupancy rate across 4516 sqm of gross lettable area. Lachlan MacGillivray, MD of retail capital markets at Colliers, said the company is marketing a 100 per cent leasehold interest in Darling Square Retail, comprising the North East, South East and South West retail strata. “U

Shopping 130

Shopping Marketing ATS 130

Retail Wire

OCTOBER 5, 2023

Virtual try-on technology is emerging as a powerful tool to revolutionize the online shopping experience, aiming to combat the $280 billion problem of returns in the fashion industry. By enabling customers to virtually try on clothes using AI and AR tools, it eliminates the guesswork in fit and reduces the disappointment of receiving items that.

Fashion 100

Fashion Shopping Returns 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience