Retail Focus

AUGUST 10, 2023

Ghalia BOUSTANI. Senior Retail Consultant at Univers Retail | Published Author | Visiting Lecturer. In the ever-evolving landscape of luxury retail, traditional brick-and-mortar boutiques are no longer the sole representation of opulence. Luxury brands are progressively expanding their horizons by venturing into unconventional spaces such as hotels, coffee kiosks, bakeries, restaurants, spas, and gyms.

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Inside Retail

AUGUST 10, 2023

Aldi Australia has named Anna McGrath as its new CEO, succeeding former local chief Tom Daunt who became the business’ joint MD in May. McGrath has been with the company for 17 years in various leadership roles and was the former group MD for both US and Australian businesses. Of her appointment, McGrath said she is “honoured” to lead the business, adding that Aldi has always been focused on price leadership, but “it has never been more important than now” “We have a responsibi

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Retail TouchPoints

AUGUST 10, 2023

J.Crew Group has appointed former Intermix and Ann Taylor executive Adrienne Lazarus as President of Madewell , effective September 2023. Lazarus will report to J.Crew Group CEO Libby Wadle. Throughout her more than 30 -year career, Lazarus has led high-growth, well-established brands in the luxury and contemporary space, including vertical, multi-brand and direct-to-consumer retail.

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Inside Retail

AUGUST 10, 2023

Brands are going green. With customers demanding more sustainable products, retail businesses are starting to explore and use more environmentally friendly materials in their supply chains, and in some cases, they’re even investing in the research and development to create their own. Cloud Corn Bedding brand Sheet Society is set to launch a new line of pillows and quilts made from a proprietary material fashioned out of cornstarch, rather than duck down, in order to provide customers with a bio

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

AUGUST 10, 2023

Insider Intelligence predicts that mobile commerce sales will account for 43.4% of total U.S. retail ecommerce sales — and 6.5% of all U.S. retail sales — in 2023. Although standard m-commerce sites offer ease and convenience, more consumers are spending more time in mobile apps, especially those that offer seamless and immersive brand experiences. In fact, a survey of more than 600 consumers found that nearly 90% have at least one mobile shopping app installed on their phone, and half of those

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Inside Retail

AUGUST 10, 2023

Trans-Tasman retailer Baby Bunting says tax-paid profits fell nearly 50 per cent for the full year, reflecting soft consumer spending. In the year-to-date data to July 2, the company says total sales improved 1.7 per cent to $515.8 million while comparable store sales fell 3.6 per cent. Online sales contributed $103 million and represented 20 per cent of turnover.

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Inside Retail

AUGUST 10, 2023

With over 460 million people using social media platform Pinterest each month, there are countless opportunities for savvy retailers to capitalise on this engagement, and convert traffic into sales. Pinterest uses a combination of machine learning and human curation to offer tailored recommendations and search results based on the interests of users.

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Retail TouchPoints

AUGUST 10, 2023

Tapestry , the parent company of brands including Coach , Kate Spade and Stuart Weitzman , will acquire global fashion luxury group Capri Holdings , owner of the Versace , Jimmy Choo and Michael Kors brands. The transaction, which is valued at approximately $8.5 billion , has been unanimously approved by the boards of both Tapestry and Capri and is set to close in 2024.

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Inside Retail

AUGUST 10, 2023

Aldi Australia names Anna McGrath as CEO By Rakshnna Pattabiraman Aldi Australia has named Anna McGrath as its new CEO, succeeding former local chief Tom Daunt who became the business’ joint MD in May. McGrath has been with the company for 17 years in various leadership roles and was the former group MD for both US and Australian businesses. Of her appointment, McGrath said she is “honoured” to lead the business, adding that Aldi has always been focused on price leadership, but “it has never bee

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Retail TouchPoints

AUGUST 10, 2023

For the first three-month period following its March 2023 corporate restructuring into six distinct businesses, Alibaba Group increased Q2 revenue 14% year-over-year to $32.3 billion. The ecommerce giant also saw growth in its Taobao and Tmall group, with revenue increasing 12% to $15.8 million for Q2. Additionally, daily active users (DAU) of the Taobao app grew 6.5% year-over-year during the month of June.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

AUGUST 10, 2023

As PR and influencer manager at outdoor apparel brand Kathmandu, Gabrielle Godfrey is responsible for keeping the business top-of-mind with customers and superfans. It didn’t happen overnight, however. Here, we speak with Godfrey about her journey in the PR sector, how she stays on top of her demanding schedule, and why her dad gives the best advice.

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Retail TouchPoints

AUGUST 10, 2023

Lyft will be bringing more personalized ads to users in the U.S. and Canada. Through a new partnership with Rokt , the ridesharing company has added in-app advertising to its Lyft Media advertising product suite to help brand partners drive engagement and conversions. Lyft customers check their phone nearly nine times during a typical ride, according to a company blog post.

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Inside Retail

AUGUST 10, 2023

Shopping strips are facing increasing challenges, and not just because of retail competition. While there is still a lingering Covid shadow on some shopping strips, including those in capital city central business districts (CBDs), other factors are impacting the viability of suburban retail precincts. The slump in consumer spending as inflationary cost-of-living pressures bite into household budgets is an immediate challenge.

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Retail TouchPoints

AUGUST 10, 2023

President Biden has signed an executive order regulating U.S. companies’ investments in “countries of concern” in technologies that are “critical to national security,” including semiconductors and microelectronics, quantum information technologies and artificial intelligence. The administration specifically identified China, including the Special Administrative Regions of Hong Kong and Macau, as a country of concern.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

AUGUST 10, 2023

US specialty retailer Pacsun has expanded its partnership with Australian online fast fashion boutique Princess Polly stocking a dedicated fall capsule collection in 100 US stores. The fall collection features boyish shapes, silhouettes and oversized designs. It incorporates trending elements like cargo, quilting, asymmetrical cuts and dark denim as well as faux leather jackets, knits and ‘pointelle fabrications’ Abbie Hutzler, buying director at Pacsun, said the collaboration “exemp

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Retail Wire

AUGUST 10, 2023

The recovery of China’s luxury market is slower than expected, which could impact U.S. luxury brands like Capri and Estee Lauder, leading to a hit on their sales. Companies had anticipated a stronger rebound in China’s demand after pandemic restrictions eased, but the cautious spending behavior of Chinese consumers during reopening has affected the market.

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Retail Times

AUGUST 10, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! High-street retailer Wilko has today (August 10th) collapsed into administration after failing to find rescuers or emergency investment, putting more than 12,000 jobs at risk. The privately-owned company, which sells a wide range of branded goods at reduced prices, secured a £40 million lifeline at the beginning of the year from Hilco UK, but has spent r

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Retail Wire

AUGUST 10, 2023

The beauty industry is experiencing three significant trends that will shape its future. Firstly, the way marketing is conducted has changed, with a focus on engagement and entertainment through short videos that tell a story, correlating directly with higher sales. Secondly, technology is impacting product formulation, personalization, and marketing, with a surge of startups focused.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Gazette

AUGUST 10, 2023

Wilko has formally collapsed into administration, appointing PwC to lead the process, as 12,000 jobs are put at risk. The retailer had been trying to broker a solvent rescue deal since it filed a notice of its intention to appoint an administrator last Thursday. The chain said it had “a significant level of interest, including indicative offers”, however it was unable to complete the deal within the necessary timeframe. “Given the cash position, we’ve been left with no choice b

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Retail Wire

AUGUST 10, 2023

Coffee chains like Starbucks and Tim Hortons are witnessing a growing trend among customers, particularly from the younger generation, who are favoring cold drinks and iced coffees over traditional hot options. Cold beverages account for a significant portion of sales for these chains, with Starbucks reporting that cold drinks make up 75% of its beverage.

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Retail Gazette

AUGUST 10, 2023

Wilko looks likely to fall into administration today as hopes of a solvent rescue deal for the retailer fade. The chain is expected to appoint PwC as administrator today, according to Sky News. Wilko had been in talks with private equity firms Laura Ashley-owner Gordon Brothers, Bensons for Beds-owner Alteri and OpCapital as well as a rival retailer as it sought a rescue deal.

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Retail Wire

AUGUST 10, 2023

Beyond Meat’s stock fell over 20% after the company reported weak sales, revised down its full-year revenue forecast, and postponed its goal of achieving positive cash flow in the second half of the year. The company’s struggle with declining U.S. consumer interest in its meat alternatives has led to efforts to cut costs and become.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Gazette

AUGUST 10, 2023

Majestic has partnered with Uber Eats to accelerate its on-demand delivery service. Customers can now shop the retailer’s expansive range of wines through the delivery app, with orders set to arrive in as little as 20 minutes. The partnership has initially launched in eight stores – Birmingham, Brighton, Cambridge, Clapham, Esher, Notting Hill, St John’s Wood and Westbury-on-Trym – and will be rolled to a total of 177 stores by the end of October.

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Retail Wire

AUGUST 10, 2023

Retailers are raising concerns about organized retail theft affecting their profits, but there’s a lack of concrete data to validate these claims. Many companies have cited shrink, which refers to lost inventory from theft, as a reason for reduced profit outlooks. However, retailers are not required to disclose losses from stolen goods, and the difficulty.

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Cisco Retail

AUGUST 10, 2023

The constant evolution of the digital world has not only presented an abundance of opportunities, but also raised an equal amount of security challenges, ransomware being one of the most sinister.

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Retail Wire

AUGUST 10, 2023

DoorDash is experiencing a rise in orders from new customers seeking non-restaurant items such as groceries and flowers, with CEO Tony Xu noting that the company attracts more first-time non-restaurant customers than any other platform. The company’s expansion into the grocery sector has led to a surge in total orders, reaching 532 million in a.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

AUGUST 10, 2023

Amazon has binned dozens of its private clothing brands as it looks to cut costs and fend off antitrust scrutiny. The online giant has axed 27 of its 30 in house labels, leaving it with just its Essentials, Collection and Aware brands, The Wall Street Journal reported. Popular items from its discontinued brands will be rebranded to one of the three remaining labels.

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Retail Times

AUGUST 10, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! 14th August 2023 will see Farm Girl, the capital’s original Aussie inspired café, launch its debut collection of NFTs, marking the brand’s first step into Web3. Comprising 70 unique NFTs, the collection will offer an innovative new form of loyalty programme, offering buyers a variety of perks dependent on which level is purchased.

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Cisco Retail

AUGUST 10, 2023

If the rapid growth of artificial intelligence (AI) and the increasing need for security have you wondering how to make the best use of technology in learning, you’re not alone.

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Retail Times

AUGUST 10, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! A pet care retailer headquartered in West Sussex has secured an eight-figure funding package from HSBC UK to support its growth nationally and internationally, and to create up to 320 jobs nationwide. Pet Family, which operates 150 stores across London and the South East of England under its Pets Corner brand, is using the multi-million […] If you

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience