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Victoria’s Secret & Co. (VS&Co)is piloting a new combined loyalty program for Victoria’s Secret and Pink that will allows customers to earn rewards when shopping both brands, regardless of their payment method. Called “ The VS & Pink Collective ,” the new loyalty program is being tested with 30% of current Victoria’s Secret and Pink customers in select states across the U.S., ahead of the program’s full rollout later this year.
Australian retail sales in January surged 7.5 per cent year on year – and 1.9 per cent over December, reflecting a strong post-Christmas sale season. Ben Dorber, head of retail statistics with the Australian Bureau of Statistics (ABS), said January’s rise followed a 4 per cent month-on-month fall in December and 1.7 per cent rise in November. “Looking through this volatility shows that turnover is at a similar level to September 2022, and on average, growth has been flat over the past few month
A federal judge in Michigan withdrew an order blocking Starbucks from firing any U.S. worker because they engaged in collective action and issued a new injunction that reduced the scope of the ruling from a national scale to a single Ann Arbor, Mich. location. Judge Mark A. Goldsmith cited unspecified “errors” in the original injunction in his revised opinion.
How many times have you walked into a store with a list and left with a cart full of last-minute purchases? We’ve all done it. Whether it’s a fun sale you didn’t know the store was having, or you made the age-old mistake of grocery shopping while hungry, impulsive purchases are a common occurrence for most shoppers. In fact, according to a study done by Invesp , 84 percent of shoppers have made impulse purchases.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Faced with inflation that remains uncomfortably high despite a series of interest rate hikes, just over half ( 51% ) of retailers are planning to raise product prices — at least slightly — this year, according to the 2023 BDO Retail CFO Outlook Survey. The 100 responding retail CFOs that were surveyed in October 2022 represent companies generating revenue ranging from $250 million to over $3 billion annually.
Back in February, China’s JD.com announced that it will launch its own ChatGPT-style project. It has been dubbed ChatJD.com, and according to the company will follow a “1-2-5” roadmap. This is broken down to one platform (ChatJD), two industries (retail and finance), and five applications (content generation and information). The company revealed that the ChatJD application will be launched through the JD Cloud.
Retailers represented by the National Retail Federation and the Retail Industry Leaders Association agree that stolen merchandise is a multi-billion-dollar problem for the industry. Many are advocating for increased penalties for individuals engaged in shoplifting and the leaders of organized crime rings that are stealing inventory from stores en masse.
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Retailers represented by the National Retail Federation and the Retail Industry Leaders Association agree that stolen merchandise is a multi-billion-dollar problem for the industry. Many are advocating for increased penalties for individuals engaged in shoplifting and the leaders of organized crime rings that are stealing inventory from stores en masse.
Trans-Tasman apparel retailer Mosaic Brands says sales increased 23 per cent during its first half as customers resumed in-store shopping. Mosaic Group’s brands include Katies, Millers, Noni B, Rivers, Rockmans, Crossroads, Autograph, W.Lane, EziBuy and BeMe. For the half year to January 1, the group’s earnings before interest, tax, depreciation and amortisation reached $15.8 million, up 195 per cent year on year.
James Daunt, CEO of Barnes & Noble, says the bookstore chain’s comeback is tied to freeing up local stores to determine how best to meet the needs of their customers. He said that “sensible retailing principles” typically lead to “homogenous” stores that are “inherently boring.
Jewellery retailer Michael Hill International has reported an increase in sales across its global markets as customers return to in-store shopping. Overall group earnings before income and taxes reached $54.5 million, up 6 per cent, driven by strong sales growth and higher margins. By segment, sales in Australia increased 18 per cent to $190.6 million while in New Zealand, revenue increased 13.8 per cent to A$69.79 million (NZ$76.3 million).
Younger consumers around the globe are increasingly choosing to buy an iPhone over rival Android phones. Apple’s share of the global smartphone market for devices priced at $800 and above grew to 76 percent in 2022, up from 65 percent in 2018.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
For retailers closely watching consumer confidence levels and spending trends, getting an accurate reading about what lies ahead can be challenging. It matters not just to gauge demand levels but to understand customer mindsets and the operational responses required to remain competitive. This has become more crucial as the economic cycle continues to shift.
Consumer packaged goods companies are cutting SKUs from their product lines to boost profitability. “No one will have a perfect batting average,” said Conagra CEO Sean Connolly. “The key is to have more winners than losers.
In Spain’s A Coruna, two contrasting fashion business models collide – pitching the growing demands for the clothing industry to become more sustainable against the constant need to drive sales. This rainy, windswept, city on the rugged Atlantic coast is the unlikely headquarters of Zara-owner Inditex – the world’s biggest fast fashion retailer.
John Mocadlo, CEO of Impossible Kicks, said that his company saw demand for Yeezy sneakers and clothing jump 30 percent in October and November last year. The spike followed Adidas ending its brand partnership with Ye (formerly known as Kanye West) after the rapper made a series of antisemitic remarks in interviews and social media posts.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Multibrand food-chain franchisor Retail Food Group (RFG) says all of its brands enjoyed positive same-store sales growth in the December half. The company owns and operates Gloria Jean’s, Crust Gourmet Pizza, Donut King, Brumby’s Bakery, Cafe2U Michel’s Patisserie, Pizza Capers and The Coffee Guy. For the six months, same-store sales (SSS) grew 17.9 per cent compared to the previous year, boosting underlying earnings before income and taxes to $13.7 million.
Gen Z members between 18 and 24 are moving to cities in large numbers. Their top-10 favorite destinations are Washington, D.C., Columbia, SC, Boston, Ma, Atlanta, GA, Austin, TX, Nashville, TN, Syracuse, NY, Philadelphia, PA, Madison, WI, and Tampa, FL.
From 2020-22, retailers took the opportunity to accelerate their digital transformations. For many, this meant bringing forward investments in e-commerce to sustain a level of sales activity. As economies across the world reopen and store foot traffic enjoys a healthy rebound, many retailers are turning their attention to what they should do next with the investments that were made during the pandemic.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Pureplay online books retailer Booktopia has reported a net loss of $3.9 million as consumer behaviour adjusted in a post-Covid environment and the company wrote off a major asset. For the six months to December 31, sales fell 15.3 per cent to $110.1 million compared to the previous corresponding period when ongoing lockdowns had boosted demand for online shopping.
After achieving success through a digital model, luxury online reseller Luxe.It. Fwd has established a number of pop-up stores across Australia to complement its e-commerce presence. This strategy has led to significant revenue growth, and could be the way forward for brands operating in a similar space, the business’ founder and CEO Miranda Gillespie told Inside Retail.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Electronics and furniture retailer Harvey Norman Holdings has reported a 15 per cent fall in profits in its December half. The company owns and operates Harvey Norman, Domayne and Joyce Mayne brands. Total system sales revenue for the year was $4.98 billion while company-operated revenue reached $1.47 billion. EBITDA fell 8 per cent to $694 million while tax-paid profit slumped 15.1 per cent to $365.9 million.
Material circularity is on the rise and the latest company to produce a completely recyclable piece of clothing is sustainable apparel brand Pangaia. Textiles innovation company Evrnu was a partner in the effort. Together, the B Corp certified organisations have created the first denim jacket made from cotton textile waste. The RENU jacket is inspired by the classic jean jacket and has been developed using Evrnu’s NuCycl technology, which turns fabric scraps, deadstock materials and old clothing
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Adrian Norris is the co-founder and CEO of the highly successful Australian fashion brand Aje, but for the past five years, he has been quietly working on a new venture, a holistic wellness brand called Ikkari, which officially launches on 1 March. Offering nearly 100 products across three core categories – topical skincare, ingestible supplements and aromatherapy solutions – the brand uses all-natural ingredients, which is something that Norris is passionate about in his personal life.
Southeast Queensland’s fastest-growing region is welcoming the return of residents and visitors to their new CBD with visitation increasing, big brand announcements and continued investment in the new cultural and entertainment heart of Ipswich. Once a dilapidated city core, the Nicholas Street Precinct is now home to the Ipswich Central Library, Ipswich Children’s Library, council administration building, dining and retail tenancies and is centrally connected to the Ipswich Central train statio
The location features a digital footwear wall, click-and-collect services, and digital windows highlighting the brand’s campaigns, partners and products.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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