Tokinomo
SEPTEMBER 20, 2023
We’ve talked about Millennials and Gen Z , but what about the youngest generation? In this article, we are going to focus on Gen Alpha. We will talk about the characteristics of this generation and how retailers and brands can change to adapt to the new shoppers.
Retail TouchPoints
SEPTEMBER 20, 2023
Total by Verizon , the telco’s prepaid wireless brand, will mark its one-year anniversary this month with the opening of its 50th store in greater Los Angeles, part of an aggressive retail expansion in Southern California and nationally. Since its debut, Total by Verizon has launched in more than 50,000 national retail locations and opened hundreds of exclusive stores around the country, with more planned for the remainder of 2023.
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Inside Retail
SEPTEMBER 20, 2023
Not that long ago, online retailers would have had a website designed and built, then launched and prayed. But these days they have a new tool to rely on that takes away the guesswork: Experimentation shortens the time it takes to go to market and speeds the improvement process. That, says Paul Tannock, head of ANZ and emerging markets with Niteco, can double visitor signups, increase margins and – best of all – boost sales because experimentation, as a process, can deliver real-time intelligenc
Retail TouchPoints
SEPTEMBER 20, 2023
Walmart has opened its first-ever Pet Services center at the same store in Dallas, Ga. Where it piloted the first Walmart Health center. “Now customers will be able to conveniently access their family’s basic health care solutions in one central location, including the health care needs of their furry friends,” said Kaitlyn Shadiow, VP of Merchandising for Pets at Walmart U.S. in a statement.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Wire
SEPTEMBER 20, 2023
U.S. retailers are turning to innovative security measures to combat rising concerns over smash-and-grab robberies, with some installing fog-based security systems. The Density Security Fogger emits a dense, dry fog that quickly fills a store, drastically reducing visibility and disorienting potential thieves. According to Mike Egel, president of DensityUSA, this fogger is significantly more effective.
Retail TouchPoints
SEPTEMBER 20, 2023
Timex will seek to keep watches “on wrists and out of landfills” with the debut of its Timex ReWound program, according to Shari Fabiani, SVP of Brand and Creative at Timex Group. Consumers wishing to upcycle their watches will receive a prepaid shipping label, and the brand will inspect, clean and refurbish used watches with a working battery to prepare them for resale.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
SEPTEMBER 20, 2023
Some of the biggest retailers in the U.S., including Amazon , Target and Macy’s , have announced their plans for holiday hiring, but all told this season may see one of lowest levels of seasonal hiring since 2008 , according to report by Challenger, Gray & Christmas shared with Reuters. The report found that increased labor costs and shaky consumer confidence are impacting holiday hiring plans, with retailers forecast to add a total of 410,000 seasonal jobs this season.
Inside Retail
SEPTEMBER 20, 2023
Delivery Hero is in advanced talks on a partial sale of its Asia business, the Wirtschaftswoche business magazine reported, saying Singapore’s Grab could pay a little more than US$1.07 billion. The Berlin-based company could sell its activities under the Foodpanda brand in Singapore, Cambodia, Malaysia, Myanmar, the Philippines and Thailand, according to Wirtschaftswoche , which cited sources familiar with the matter.
Retail TouchPoints
SEPTEMBER 20, 2023
Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers Photo courtesy Kenny Flowers The Cabana Club on the second floor. (Photo courtesy Kenny Flowers) The Cabana Club on the second floor. (Photo courtesy Kenny Flowers) Photo courtesy Kenny Flowers Over the last few years, a playbook of sorts has emerged for DTC brands: An enterprising soul puts a new spin on a category or produ
Inside Retail
SEPTEMBER 20, 2023
Yum China Holdings recently held its investor day, themed ‘Resilience.Growth.Moat’, and its CEO, Joey Wat, struck quite an optimistic tone about the future of the company. Speaking to Bloomberg , Wat mentioned that China’s economy is valued at $17 trillion, which is around 18 per cent of global GDP, so the scale of the economy gives Yum China a tremendous advantage in their operations.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
SEPTEMBER 20, 2023
Amazon has launched a new virtual experience where fans can shop for products from Prime Video series and movies, beginning with the upcoming series Gen V , a spinoff of The Boys that will debut on Sept. 29. A shoppable dorm room. (Photo courtesy Amazon) Customers can immerse themselves in the world of Gen V with a virtual visit to Godolkin University , the fictional university where the show is set.
Inside Retail
SEPTEMBER 20, 2023
A recent survey from the Australian Retailers Association (ARA) reflected the concerning state of mental health within the retail industry , with a range of pressures – including, but not limited, to rising cost of living, customer aggression, climate change impacts and retail crime – exacerbating these outcomes. According to the survey, more than three-quarters of retail workers have suffered from high levels of stress, anxiety, or depression in the past four weeks.
Retail TouchPoints
SEPTEMBER 20, 2023
What’s the most important aspect of luxury retail design today? If you said “mastering techniques to improve in-person experiential settings,” you’d be exactly right. You might also raise the need for better and more innovative formats that improve customer service in the finicky luxe and affordable-luxury segments. In the first category, experiential retail places big demands on architects and interior designers.
Inside Retail
SEPTEMBER 20, 2023
In line with consumer demands , fashion brands and other retailers are increasingly focused on reducing their environmental impact, and enhancing their sustainability throughout their supply chains. In Australia, a dearth of local manufacturing has added to this challenge, with brands often having less control over the production process than in other regions.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail TouchPoints
SEPTEMBER 20, 2023
We’ve all heard the stats about the thousands of marketing messages the average consumer is exposed to weekly, and yet advertisers continue to forget just how noisy the media landscape is when planning their CTV campaigns. Perhaps optimism gets the best of us, and we think great results are all but guaranteed if our campaign has the right targeting, eye-catching creative tailored to our target audience and the TV medium, and a measurement plan to report on our priority metrics.
Inside Retail
SEPTEMBER 20, 2023
Yum China Holdings, Inc. recently held its investor day, themed ‘Resilience.Growth.Moat’, and its chief executive officer, Joey Wat, struck quite an optimistic tone about the future of the company. Speaking to Bloomberg , Wat mentioned that China’s economy is valued at $17 trillion, which is around 18 per cent of global GDP, so the scale of the economy gives Yum China a tremendous advantage in their operations.
Wiser
SEPTEMBER 20, 2023
SWOT analysis, an acronym for Strengths, Weaknesses, Opportunities, and Threats, is a strategic planning technique that can provide valuable insights for your business by analyzing internal and external factors. Its simplicity and effectiveness make it a favorite amongst businesses of all sizes, helping them to understand their internal and external landscape better.
Inside Retail
SEPTEMBER 20, 2023
Covid wasn’t kind to wedding planners in China, where marriages are traditionally elaborate, expensive affairs , but the industry estimated at almost US$500 billion ($775 billion) is now facing a bigger threat: a plunge in the number of couples willing to tie the knot. The trend, which has become more obvious as the economy weakens and consumer confidence wanes, is also worrying officials trying to revive marriage, and birth, rates which dropped to record lows last year, leading to the fir
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
SEPTEMBER 20, 2023
Chinese demand for international travel has surged to its highest point in two years, according to a survey cited by the organisers of the ITB travel conference. Approximately 80% of respondents indicated plans to travel abroad in the next year, with around half expressing intent to do so more frequently than in the past.
Inside Retail
SEPTEMBER 20, 2023
In the children’s story Goldilocks and the Three Bears , Goldilocks tries Mother Bear’s, Father Bear’s and Baby Bear’s porridge in turn; one is too hot, one is too cold, but Baby Bear’s porridge is just right and tastes so good the little girl spoons it straight down. Likewise, is there a particular amount of retail space in a country, region or locality, that is not too much, not too little, but just right?
Retail Wire
SEPTEMBER 20, 2023
TikTok’s e-commerce platform, TikTok Shop, is cracking down on merchants who sell homemade food items, including freeze-dried candies, chamoy gummies, and crystal candies, citing a policy change made on Sept. 13. This move is affecting small business owners who have relied on TikTok Shop to drive sales of their homemade products. Some sellers have reported.
Inside Retail
SEPTEMBER 20, 2023
Gucci creative director Sabato De Sarno takes to the runway in Milan on Friday, in a high-stakes designer debut for the Italian label’s owner, French luxury group Kering. De Sarno’s Gucci catwalk presentation – one of the industry’s most highly-anticipated shows this year – will serve as an aesthetic reset for the brand, aimed at reigniting sales, but it is also the first major test of a sweeping overhaul at Kering.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Gazette
SEPTEMBER 20, 2023
Footasylum has opened the doors to its new flagship store at 73-89 Oxford Street, as it continues to see strong demand for its branded streetwear offering. The 20,000 sq ft store, previously occupied by New Look trades across two floors, with additional customer service and click-and-collect lockers located in the store’s basement. The fashion and sportswear retailer said there has been” a significant investment in the store’s digital capabilities in order to create a mobile-first customer
Inside Retail
SEPTEMBER 20, 2023
Fashion retailer Decjuba is working on establishing a physical store in Singapore later next year and expanding into selling menswear and beauty products. “We continue to look around the world and we don’t see another brand doing what we are doing as well as we do it,” said Tania Austin, owner and CEO at Decjuba, as reported by The Australian.
Retail Wire
SEPTEMBER 20, 2023
Pangaia, an apparel company, has launched its own resale platform, Pangaia Rewear, allowing users to easily resell items thanks to the inclusion of QR codes on garments, giving each item a digital passport. This move aligns with the growing popularity of the second-hand fashion market, which saw 28% growth in 2022 and is expected to.
Inside Retail
SEPTEMBER 20, 2023
Australian Unity Diversified Property Fund has divested Woodvale Boulevard Shopping Centre in Western Australia to a local syndicator for $36.5 million. Appointed brokers of JLL – Nick Willis, Sam Hatcher, Nigel Freshwater and Sean Flynn – said the publicised on-market campaign for the property, which houses a strong performing Woolworths supermarket, received more than 180 inquiries leading to eight formal offers.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
SEPTEMBER 20, 2023
Several European and U.S. startups are vying to capture the market for zero-emission, electric last-mile deliveries to retailers and consumers, aiming to meet rising demand for sustainable delivery options. Companies like Germany’s Liefergrun, the UK’s Zedify and Packfleet, and New York-based DutchX are leveraging the need of retailers to meet environmental targets.
Inside Retail
SEPTEMBER 20, 2023
Krispy Kreme ANZ has appointed Nicola Steele, who has been with the company since she was 19, as its new CEO, effective immediately. Steele has worked with Krispy Kreme Australia since 2006, rising through the ranks from crew member to store manager and area manager. She left university in 2011 and returned to Krispy Kreme as a state manager before progressing to senior leadership positions including national operations manager and head of retail & development, where she was instrumental in
Retail Wire
SEPTEMBER 20, 2023
Amazon has introduced an updated version of its cashierless checkout system, allowing customers to purchase clothing without waiting in line. This new system incorporates RFID technology, where each clothing item is tagged with an RFID tag. When customers exit the store, the tags are detected by an RFID reader, automatically charging their credit card on.
Retail Gazette
SEPTEMBER 20, 2023
Official figures show slowing food prices were behind a surprise fall in inflation in August, with the cost of living now at its lowest level in a year and a half. Price rises for milk, cheese and eggs slowed the most, while fish and vegetable prices also eased. The Consumer Prices Index , which tracks annual price changes, showed that inflation fell to 6.7% in August, down from July’s 6.8%.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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