Retail TouchPoints
APRIL 21, 2023
Barnes & Noble has reconfigured its loyalty offerings for the first time since the program began in 2001, launching its first free program and enhancing the benefits of its paid Membership program. The retailer also revealed plans to open 30 new stores in the coming year, although it provided no details on where they would be located or when they would open.
Retail Focus
APRIL 21, 2023
Today Under Armour athlete Anthony Joshua unveiled the home for Under Armour (UA) Next, an athletic programme designed to identify, train, and develop London’s young athletes and sports leaders of tomorrow. Joshua launched the new Battersea Power Station Brand House, which contains the UA Next Academy, by smashing his way through the storefront glass.
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Retail TouchPoints
APRIL 21, 2023
The Body Shop has named Ian Bickley, a Board Director at the retailer’s corporate parent Natura &Co , as its interim CEO. Current CEO David Boynton is stepping down after more than five years in the post. During his tenure, the retailer rejuvenated nearly 500 products and launched its new Changemaking Workshop concept stores. Bickley brings expertise in the retail and consumer goods sectors and an extensive background managing and growing international franchise opportunities, driving global
Retail Focus
APRIL 21, 2023
Luxury handbag restoration and pre-owned designer resale retailer, The Handbag Clinic, is expanding its partnership with premium department store Fenwick with the opening of its third in-store concession in Fenwick York. The launch of the store in York followed two successful launches in Fenwick Newcastle and Fenwick Colchester. Both concessions had rapid growth within the last 12 months, with Newcastle turnover up 77% and Colchester up 32% YoY.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
APRIL 21, 2023
David’s Bridal has secured court approval to pay up to $8.9 million to its creditors after filing for Chapter 11 on April 16, according to documents filed in bankruptcy court. This is just a portion of the $27.5 million the retailer owes its trade creditors, according to another document. The retailer reportedly is still facing the possibility of shuttering all stores if it can’t find a buyer, according to The Wall Street Journal.
Retail Focus
APRIL 21, 2023
Shaftesbury Capital has announced that Gramicci, the internationally renowned lifestyle clothing brand, is to make its global bricks and mortar debut at Seven Dials in Covent Garden. Located at 3 Earlham Street, the 1,400 sq ft debut store will stock the brand’s unique range of functional outdoor fashion. Designed with movement in mind, Gramicci’s range of high-quality apparel is steeped in the brand’s climbing heritage, providing minimalist, hard-wearing and functional outerwear.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
APRIL 21, 2023
Railpen , one of the largest pension managers in the UK, has announced Foot Locker , the leading global sneaker and apparel retailer, has signed at St Anns Shopping Centre for its new Harrow flagship, relocating and upsizing from its current location at 34 St Anns Road. Foot Locker is set to open a 4,100 sq ft unit located adjacent to the main entrance of St Anns Shopping Centre.
Retail TouchPoints
APRIL 21, 2023
For years, fashion retailers have faced mounting pressures from both customers and employees to evolve. Considering the holistic logistics industry, and within it the warehousing sector, this industry and its verticals have been late to automate in comparison to dynamically growing tech industries, with traditional automation only gaining momentum in the early 2000s.
Retail Focus
APRIL 21, 2023
Bershka, the international fashion retailer, today opens the doors to its new store at Blanchardstown Centre, Dublin’s largest retail and leisure destination. Bershka is owned by Spanish multinational clothing company Inditex, whose portfolio also includes ZARA, Massimo Dutti, Pull&Bear and Stradivarius, amongst others. The news follows the recent opening of ZARA’s largest store in Ireland at the centre.
Retail TouchPoints
APRIL 21, 2023
JCPenney has named Katie Mullen, who previously served as the retailer’s Chief Digital Officer (CDO), as its new Chief Customer Officer. She will continue to oversee ecommerce strategy and omnichannel development, with an added emphasis on customer marketing, engagement, analytics and more. Katie Mullen Mullen, who joined JCPenney from Neiman Marcus in January 2022, will lead the retailer’s efforts to deliver an end-to-end integrated shopping experience that is relevant for today’s customers.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Focus
APRIL 21, 2023
A first of its kind urban art installation will be displayed in Stratford-upon-Avon town centre, which will see established urban artists revamp now-disused retail spaces on the high street to create an immersive exhibition influenced by some of William Shakespeare ’ s best-known sonnets. Acclaimed artists Church of Best Ever, Cee Illustrate, Ed Hicks, Tom J Newell, Zoe Power, and Pete Barber will unveil their new work on Shakespeare ’ s 459 th birthday on Friday 21 st April 2023.
Retail TouchPoints
APRIL 21, 2023
Sephora has teamed up with the nonprofit Pact Collective to roll out the Beauty (Re)Purposed recycling program at more than 600 stores across the U.S. and Canada. The program, which will launch in May 2023, will allow consumers to give hard-to-recycle beauty and wellness packaging waste a second life. Together, the beauty and wellness industries generate 120 billion packages every year, the majority of which end up in landfills because they are either too small, too flexible or made of too many
Retail Focus
APRIL 21, 2023
The O 2, which is owned and operated by AEG and Crosstree Real Estate Partners, has reported a stellar trading period throughout Q1 and Easter half term, with sales throughout the destination surpassing 2019 results. Strengthened by impressive leasing activity with an abundance of new openings across retail, leisure, and F&B, as well as a strong run of events at The O2 arena including Country to Country festival, two nights of Ed Sheeran and nine nights of Elton John, The O 2 ’s ongoing pos
Retail Wire
APRIL 21, 2023
Twitter has begun removing blue check marks to verify the identity of those tweeting on the social media site. The change has led to many widely followed people and government agencies losing their checkmarks, which could lead to further confusion in a process that has been less than smooth since it was instituted under new owner Elon Musk.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Focus
APRIL 21, 2023
Rituals Cosmetics UK & IE is set to bring an immersive experience to London’s Covent Garden with its two-day pop-up, designed to offer visitors the chance to experience the beauty of Sakura blossom and celebrate new beginnings. The event will take place from 21-22 April 2023 at 4 Henrietta Street and will be an opportunity for customers to immerse themselves in the brand’s best-selling The Ritual of Sakura Collection, featuring the delicate aromas of cherry blossom and rice milk.
Retail Wire
APRIL 21, 2023
H-E-B has opened Fresh Bites, its new convenience store banner, adjacent to one of its grocery stores in Leander, TX, north of Austin. Johnny Mojica, public affairs manager at H-E-B, said the store represents the first step in the company’s plan to rebrand its 12 gas station stores with foods sold in its supermarkets. “I think what we wanted our customers to feel when they stepped into these H-E-B Fresh Bites convenience stores was that they felt like they were going into an H-E-B st
Retail Focus
APRIL 21, 2023
Renowned architects Baranowitz + Kronenberg (B+K) have designed the flagship showroom of high-end designer jewellery brand Âme in New York, located in the heart of Lower Manhattan. The store opened on Spring Street, Soho before the holidays, and B+K took inspiration from the shadows of the undulating cast iron facades typical of this district. The design of the store represents the combination of past, present and future, reflecting the very soul of Âme.
Retail Wire
APRIL 21, 2023
Whole Foods Market plans to cut several hundred corporate jobs and reorganize its grocery operations into six regions, down from nine. The Amazon.com-owned grocery chain is not planning to eliminate jobs in its stores or distribution centers.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
APRIL 21, 2023
Oreo has launched its first coffee shop inside Qatar’s Hamad International Airport (HIA), as it aims to grow its presence internationally. The Oreo Cafe is a collaboration between Mondelez World Travel Retail, Hamad International Airport, and Qatar Duty Free. This is the first Oreo Cafe outside the US and the first in an airport. “This exceptional partnership has brought a world-first to the world’s leading airport, and we have truly delivered on our mission to bring exclusive experi
Retail Focus
APRIL 21, 2023
Selfridges, the iconic British department store, is ushering in a new era of sustainable retail with its ambitious plan to ensure 45% of transactions come from circular products and services by 2030. This commitment will be realised through its Reselfridges ecosystem, encompassing Resale, Rental, Repair, Refill, and Recycle services. In a bid to showcase its dedication to sustainability, Selfridges is hosting “Worn Again”, a season of secondhand and circular shopping experiences, fro
Inside Retail
APRIL 21, 2023
More than 270 million muslims will observe the holy month of Ramadan across Southeast Asia this year. The month-long festivities that include gift exchanges, iftar events and shopping for new clothes and house decor has always had a significant impact on retail in years before, however, this year marks the first Ramadan celebrations for some time without any Covid restrictions.
Retail Focus
APRIL 21, 2023
Ferrari has expanded the official dealer network with the addition of a new Ferrari dealership at a completely new location in Glasgow. This is the first time Ferrari has awarded an additional franchise for over 15 years, making this the second Ferrari dealership in Scotland and the fifth dealership in the UK for the Sytner Group. This means that Ferrari clients are now served by 2 dealerships: Graypaul Edinburgh and Graypaul Glasgow.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Inside Retail
APRIL 21, 2023
Ikea is planning to invest more than US$2.2 billion in an omnichannel expansion strategy in the US over the next three years. According to Ikea, this is the company’s largest investment in the US in four decades, and it will focus on creating new stores and expanding fulfilment networks to serve more Americans. Ikea will build new shops and extend its fulfilment network to give better delivery alternatives and provide a product range that matches the demands of everyday living in diverse
Retail Wire
APRIL 21, 2023
Procter & Gamble posted year-over-year sales and revenue increases that exceeded Wall Street’s expectations. The consumer packaged goods giant achieved its gains through price increases, which also contributed to a three percent decline in the company’s volume for the quarter.
Retail Times
APRIL 21, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ahead of the Coronation, supermarket Tesco is encouraging the nation to do good by going to the pub, as it opens the doors to its first ever public house: The King in the Castle. Located in London’s Farringdon, The King in the Castle is inviting people to come together with friends and family, whether they’re […] If you want more information Retail
Retail Wire
APRIL 21, 2023
Shareholders will be asked to vote on eight proposals at Walmart’s upcoming annual shareholders’ meeting. An independent review of the retailer’s safety practices connect to gun violence and its relationship with China are among the topics that investors will vote on.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Dive
APRIL 21, 2023
Plus-size specialist FullBeauty Brands is buying the cult favorite for an undisclosed amount, and the label's founder is staying on.
Retail Wire
APRIL 21, 2023
It’s not unusual for there to be tensions between franchisers and franchisees. Discontent with these relationships has spilled over into public view in recent years with each side pointing the finger at the other and politicians lining up to support one side or the other. “The reality is that our business model is under attack,” said McDonald’s CEO Chris Kempczinskiin at the International Franchise Association conference. “If you’re not paying attention to the
Retail Dive
APRIL 21, 2023
The athletics retailer is unveiling its first digital collection since launching the.Swoosh platform, while the footwear brand is embracing the “t” in Skechers.
Retail Wire
APRIL 21, 2023
ValueAct Capital thinks it’s time for Ryuichi Isaka, president of Seven & i Holdings, to go. The activist investor has been pushing for a spinoff or sale of the 7-Eleven convenience store business to return greater value to shareholders.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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