Thu.Mar 24, 2022

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Build-A-Bear Parties Return Following Two-Year COVID-19 Hiatus

Retail TouchPoints

Build-A-Bear Workshop is celebrating the return of in-store parties, which were shut down for two years during the COVID-19 pandemic. The retailer, which announced last year that it was upgrading its ecommerce experience , has another reason to celebrate this year: its 25 th anniversary. In honor of the milestone, Build-A-Bear is offering a Silver Celebration Party package.

Returns 300
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Meta seals partnership for 3D ads in step toward the metaverse

Inside Retail

Meta Platforms will make it easier for brands to run three-dimensional ads on its Facebook and Instagram social media platforms through a new partnership with an ecommerce technology firm. The integration with VNTANA will allow brands to upload the 3D models of their products to Facebook and Instagram and easily convert them into ads, VNTANA said on Thursday in a press release.

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4 Ways Ecommerce Returns Will Change in 2022

Retail TouchPoints

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).

Returns 312
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How WFH is set to expand athleisure wear boom

Inside Retail

Demand for casual office wear is still booming – set to grow by 25 per cent to US$551 billion by 2025 – as work from home continues, and drives growth in the athleisure market, according to research by GlobalData. More than 55 per cent of respondents said they are wearing comfortable athleisure for more than just sports activities. Meanwhile, another report from GlobalData showed a quarter of all clothing sold in 2020 was sportswear as more people both worked out at home and worked from home.

Apparel 245
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Top 50 Global Retailers: Walmart and Amazon Still Lead, Alibaba Drops Out of Top 10

Retail TouchPoints

Walmart and Amazon have retained their No. 1 and No. 2 spots on the National Retail Federation’s 2022 list of the Top 50 Global Retailers , as determined by Kantar Retail. However, marketplace behemoth Alibaba , slowed by COVID-19 and regulatory crackdowns by the Chinese government, fell from its No. 5 spot in 2021 to 13 th this year. Discount and value retailers Schwarz Group (with its Lidl and Kaufland banners), Aldi and Costco also remained in the Top 10 this year, as did international superm

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Retail appointments of the week

Inside Retail

Blooms The Chemist names new COO. Blooms The Chemist has a new chief operating officer, Pamela Bishop. In the newly created role, Bishop will report directly to Emmanuel Vavoulas, the company’s CEO. She will also oversee daily operations including retail, merchandising, pharmacy, people and culture. “After starting out in stores, I’ve been fortunate to have worked in various departments across the business.

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Chemist Warehouse takes stake in McPhersons

Inside Retail

Chemist Warehouse will take a 10-per-cent stake in consumer products supplier McPherson’s as part of a broader strategic distribution partnership between the two companies. McPherson’s will become an exclusive long-term distributor of a portfolio of health and beauty brands owned or controlled by Chemist Warehouse, outside of the retailer’s Australia and New Zealand network.

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Red Wing Shoes Launches AI and 3D Fit Tech in 500 Stores

Retail TouchPoints

Safety footwear and workwear retailer Red Wing Shoe Company has launched a new AI-driven 3D fit experience to help customers find just the right work boot at all of its 500 stores. Through the new Ultimate Fit Experience, a Red Wing Certified Fit Specialist will help customers build a customized fit system (including boot, insole and socks), starting with a personal assessment of their work environment conditions and safety requirements.

Returns 270
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Inside oat-milk brand Oatly’s totally ‘Norm&al’ approach to marketing

Inside Retail

This week, oat milk brand Oatly is launching a campaign across Australia in an effort to start a conversation about how it’s normal to eat a plant-based or flexitarian diet. . Always a brand pushing its marketing into interesting places, Oatly is doing this through an online tv show called ‘The New Norm&al Show’. The show features two puppets (the titular Norm & Al) discussing the shift from a meat-based diet to one intentionally incorporating more plant-based options.

Marketing 130
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AMIRI Adds Personalization and Operations Tools to In-Store Experience

Retail TouchPoints

As luxury fashion brand AMIRI prepares to expand its brick-and-mortar footprint from its four U.S. stores, the retailer is incorporating a suite of digital tools designed to provide a more personalized shopper experience. AMIRI has partnered with SaaS provider Tulip to enhance its physical store shopping experience with solutions including: Clienteling , which creates high-touch experiences for Amiri’s most valued clients through providing systematic connection-building options for store associa

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Online sales drive profits for Premier Investments

Inside Retail

Premier investments’ online channels have contributed significantly to group’s half-year profit despite volatile trading conditions in its first-half results. Group sales increased 0.6 per cent delivering $769.9 million in the half, while online sales were recorded at $195.4 million contributing 25.4 per cent of total sales. Net profit after tax was registered at $163.6 million. .

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Majid Al Futtaim Calls for Community Input into Future Mall Design

Retail TouchPoints

EMEA mall operator Majid Al Futtaim has rolled out a refreshed identity for its City Centre malls — “It’s Your Space” — and launched a regional campaign to gather community input on ways to revive their local mall experience. Majid Al Futtaim owns and operates 29 shopping malls, 13 hotels and four mixed-use communities across the Middle East, Africa and Asia, and also serves as the exclusive franchisee for Carrefour in more than 30 markets in the region.

Shopping 261
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VIDEO: Is it a bird, is it a plane? The Edit debates drone delivery

Inside Retail

In this month’s episode of The Edit, the Inside Retail team discusses the future of drone deliveries, the talented under-the-radar women breaking the bias in retail, our takeaways from Retail Week and the exceptional retailers who are using their platforms to support the community. The post VIDEO: Is it a bird, is it a plane? The Edit debates drone delivery appeared first on Inside Retail.

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Renovai Lets Retailers Showcase Products in Multiple Virtual Showrooms

Retail TouchPoints

Renovai offers Shop the Room, a platform designed to help retailers generate an emotional attachment between shoppers and their items. The solution is designed to help retailers create multiple 3D scenes with different settings for each shopper while using the same anchor product. The customized living room scenes aim to help shoppers envision products in their proper context.

Shopping 253
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Kanye West hires Nike, Vuitton vet as design chief

Retail Wire

Kanye West’s Yeezy brand has hired Nur Abbas as its head of design. Mr. Abbas, who most recently worked as design direct at Nike ACG, is expected to work on special projects for Adidas, Gap and a clothing line connected to Mr. West’s Stem Player music device.

ATS 130
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Analysis: Retail business models redefined

Inside Retail

The retail industry has proven it can adapt and innovate to meet consumer expectations and invest in the technology to enable this. As store-based retail moves beyond its zenith, this ability to adapt is causing growth in platform ecosystems and omnichannel development – driving the next wave of competition and business-model evolution. With an evolving range of new routes to market, today’s retailers will need to decide which model they want to operate in the future or risk their business faili

Marketing 130
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Kroger opening an AI lab

Retail Wire

Kroger is partnering with Nvidia to open a lab focused on delivering AI-powered apps and services in grocery stores. The companies will open a “demonstration center” focused on in-store shopping and shipping logistics.

Shipping 130
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Endeavour Group doing ‘all we can’ as supply chain crisis bites

Inside Retail

Liquor retailer Endeavour Group says supply chain challenges are impacting product availability and transport costs but the company is doing “all we can” to support suppliers and hold off price increases. MD and CEO Steve Donohue reassured suppliers during a virtual supplier forum this week that the company would hold off on cost increases for as long as possible.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Nestlé says it was not hacked by Anonymous over Russia

Retail Wire

Nestlé says that an unauthorized data dump was made by the company and that the incident was not a hack by Anonymous as retribution against the company for refusing to pull all its business from Russia. The consumer packaged goods giant said it is reducing access to many of its consumer brands sold in Russia, but not infant formula or medical nutrition products.

Consumer 130
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UCS X-Series – The Future of Computing – Part 1 of 3

Cisco Retail

Now that Cisco’s UCS X -Series launch is behind us, I wanted to discuss the tenets that shaped the product architecture of UCS X- Series. It has been more than decade since Cisco launched our UCS platform, a newcomer into the well-established enterprise server market. Rest is history. What has changed since then? Shift towards Heterogenous Computing.

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#RICE22 Speakers Reaffirm The Retail Industry’s Commitment To Sustainability

Retail TouchPoints

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How Common Python Coding Mistakes Can Cause Vulnerabilities

Cisco Retail

In this blog post we will talk about writing secure code. Am I pretending to always write secure code?… Heck no! I am lazy just like the rest of us :-). That being said, there are a few things that one should be aware of when writing code (even when it is sample code). I believe that you can still write your simple samples. However, if you know at least what vulnerabilities your code might have then you can write that down in your README.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Take Control This GFN Thursday With New Stratus+ Controller From SteelSeries

Nvidia

GeForce NOW gives you the power to game almost anywhere, at GeForce quality. And with the latest controller from SteelSeries, members can stay in control of the action on Android and Chromebook devices. This GFN Thursday takes a look at the SteelSeries Stratus+, now part of the GeForce NOW Recommended program. And it wouldn’t be Thursday without new games, so get ready for six additions to the GeForce NOW library , including the latest season of Fortnite and a special in-game event for MapleStor

ATS 125
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Giant Eagle deploys IoT temperature tracking for food fresh

Retail Wire

The Giant Eagle grocery chain has deployed 32,000 remote digital temperature tracking devices in its chillers and refrigerators to keep food fresh and maintain quality. The chain operates 457 food and convenience stores in Indiana, Maryland, Pennsylvania, Ohio and West Virginia.

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Tommy Hilfiger, DKNY and other brands to participate in Metaverse Fashion Week

Retail Dive

Brands are staking their territory in the metaverse, but the concept and the technology underpinning it has yet to fully take shape.

Fashion 125
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States take steps to reduce gas price hikes

Retail Wire

California plans to give car and truck owners in the state up to $800 as a refund on the gas taxes they pay. Other states, such as Georgia and Maryland, have paused the taxes they add to gas fill-ups in efforts to provide financial relief to residents.

Planning 100
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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IT’s Game On! International Girls in ICT Day April 28, 2022

Cisco Retail

The gender imbalance in Information and Communications Technology (ICT) continues to be a generation-to-generation challenge. A recent report on the Future of Jobs by the World Economic Forum highlights the roles and positions which are set to increase or decrease in demand over the next five years. A simple look at these statistics indicate that the jobs on the increase continue to be dominated by men , and they continue to be highly paid.

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Tech giants try to kill off password log-ins

Retail Wire

Technology giants including Alphabet, Apple and Microsoft have been working for nearly a decade on a system that will allow users to access their accounts without having to use a password. The Fast Identity Online Alliance or FIDO, as it is called, believes it is closer to a solution that would put a public key on the account provider’s server, connected to a private one for access.

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The Comfort of Cisco Secure

Cisco Retail

When I think of the word security , the first thing that comes to mind is my family. My wife, son, and two daughters are my everything. From the moment I first held my children, I became their figurative security blanket. As they have grown into adulthood, I have offered emotional, communication, internet, transportation, food, personal and so many other types of security to them.

Planning 105
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Amazon discourages union support

Retail Wire

Amazon.com has called meetings at warehouses in Bessemer, AL, and Staten Island, NY, to discourage workers from voting for unions at the facilities. Union organizers say that Amazon has used the meetings to advance a false narrative about what union representation would mean, saying that the prime aim is to “shut down” the company. Kelly Nantel, an Amazon spokesperson, said the company is “committed to creating an environment where our employees can thrive and feel appreciated and re

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio