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The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scal
H&M, the world’s second-biggest fashion retailer, reported on Thursday a surprise operating profit for the December-February period, despite weak demand as consumers curtailed spending amid soaring inflation. Operating profit in the Swedish group’s fiscal first quarter was $69.73 million against a profit of 458 million a year earlier and a mean forecast of 1.10 billion loss in a Refinitiv poll of analysts.
The National Retail Federation (NRF) expects retail sales to grow from 4% to 6% in 2023, reaching between $5.13 trillion and $5.23 trillion for the year, according to data released at the State of Retail & the Consumer virtual event. This puts annual growth projections significantly above the pre-pandemic average of 3.6% , but below the 7% growth rate of 2022.
Homewares retailer Adairs has partnered with an Indigenous art project – Cungelella Art – to launch a limited-edition collection in-store and online. Cungelella Art is a project between four Kalkadoon sisters, named after the family’s grandmother. The collection reflects the stories of the sisters’ Kalkatungu homelands, with the colour palette “influenced” by the ancient rock faces, spinifex-covered hills and the shades of the Mt Isa sunset.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Foot Locker , which is aiming to grow its revenue to more than $10 billion through its Lace Up Plan, will expand tech investment to 3% or above annual sales — a move that will boost capital expenditure in the area by more than 50% over the coming four years and raise its overall capital expenditure by more than $50 million as it pursues 25% digital sales by 2026.
With the Federal Government announcing a new national cyber office and an overhaul of Australia’s cyber law also announced, cybersecurity continues to be a top issue for business and industry. According to the Australian Cyber Security Centre’s Annual Cyber Security report , the average cost of cybercrime to Australian businesses has risen by 14 per cent from FY21 to FY22, and can cost $39,000 to a small business, $88,000 to a medium business, and more than $62,000 to large business per incident
Banana Republic has expanded its selection of home goods with an exclusive spring collection of premium bedding, rugs, pillows and décor. The new additions to the BR Home collection will focus on craftsmanship and sourcing products using high-quality and natural fabrics such as European linen, plush cotton cashmere and organic cotton. BR Home includes items crafted by artisans from around the globe, exclusively created and curated by Banana Republic.
Banana Republic has expanded its selection of home goods with an exclusive spring collection of premium bedding, rugs, pillows and décor. The new additions to the BR Home collection will focus on craftsmanship and sourcing products using high-quality and natural fabrics such as European linen, plush cotton cashmere and organic cotton. BR Home includes items crafted by artisans from around the globe, exclusively created and curated by Banana Republic.
It’s a brave new world for Alibaba Group, which recently announced that it is planning to split into six units and explore fundraisings or listings for most of them. This is all part of a major revamp, as the Chinese government eases its regulatory crackdowns and starts to support its private enterprises. The six independent business units that have been proposed are: Cloud Intelligence Group, Taobao Tmall Commerce Group, Local Services Group, Cainiao Smart Logistics Group, Global Digital Comme
H&M U.S. has expanded its extended size assortment in consultation with activist and model Tess Holliday. Stores will now feature products that go up to 2XL for women and men, and online extended sizes will be available up to 4XL for women and 3XL for men. In addition to the extended size assortment, H&M recently introduced the new Curvy Denim collection, which focuses on fit and shape instead of size and caters to a curvier body type, with more room in the hips and thighs and a longer r
Esprit CEO William Pak is one of those lucky few who doesn’t need a lot of sleep. That comes in handy, given the enormous task of turning around the iconic fashion brand, which lost its way in recent years. Here’s a closer look at Pak’s career journey thus far. Inside Retail: Tell me about your career journey. How did you get into the industry, what are some of the different roles you’ve held along the way?
Mobile Media Labs solutions are designed to help retail marketers connect with publishers looking to monetize their traffic in order to help retailers acquire new customers despite strained budgets. The MM Offerwall platform offers a cost-per-action basis for acquiring new customers that is set up to only require retailers to pay if they get predefined results, such as downloading the app or signing up.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Redbubble co-founder Martin Hosking named CEO By Rakshnna Pattabiraman Martin Hosking has been appointed CEO and MD of the Redbubble Group, effective immediately. Outgoing CEO Michael Ilczynski resigned to pursue other opportunities in a non-competitive area and will provide assistance to Hosking until June 30 to ensure a smooth transition. “While I am disappointed the group has not returned to growth under my leadership, I am proud of the progress we have made towards achieving our strategic ob
The trend lines for private label sales have rarely looked better. The Private Label Manufacturers Association reported that sales of private label consumer packaged goods soared 11% last year to nearly $230 billion. Sales of store brand products often rise during periods of economic hardship, and it’s clear that double-digit inflation has spurred consumers to turn to cheaper alternatives to save money.
Ten consecutive cash rate rises, as well as grocery price increases of almost 10 per cent during the three months to December 2022, could set the scene for the next major retail sales event: Easter. The holiday is expected to see Australians indulge, according to the Australian Retailers Association (ARA), which is tipping consumers will spend almost $1.7 billion during Easter – a figure which is up 14.5 per cent on 2022, and which outstrips base-line inflationary increases.
Customers shopping at Saks Live streaming events spend twice what the average shopper spends. “Luxury has a real heritage in these very intimate, very interactive experiences that get you really close to the fabulous things that we’re selling, the beautiful construction, the high quality,” said Saks CMO Emily Essner.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
The Visual Merchandising and Display Show is one of the most highly anticipated events in the retail industry, providing a unique platform for professionals to come together and showcase the latest innovations, trends and techniques in the field of visual merchandising and display. The show will take place on the 18th to 19th April 2023 at the Business Design Centre in London and is set to be a must-attend event for anyone looking to stay ahead of the curve in retail.
It looks like we’ll have to remain content living in the material world as the hyped-up dreams of a virtual one (AKA the metaverse) seem a long way from becoming a reality. Disney, Meta and Microsoft are among the major companies with grand visions for the metaverse that have since cut back on those efforts or abandoned them altogether.
While all retail stores use similar marketing techniques , high-end retail stores have to use that blueprint and turn it on its head. After all, no one is going to buy a $5,000 bag just because it’s expensive; they buy it for the name brand. But if you don’t have a name, what can you do? 10 Different Techniques to Increase Luxury Sales Figures Gucci, Dior, and Chanel can get by with just name recognition alone, but your brand will need something more.
ByteDance, the parent company of TikTok, has begun trying to drum up interest in a new social media app focused on fashion, food and wellness. The new Lemon8 platform is trying to recruit creators before it officially rolls out in the U.S. later this year. ByteDance is under pressure to cut its alleged ties with the Chinese government or sell TikTok to avoid an outright ban on the video-sharing site in the U.S.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Italian studio Andrea Tognon Architecture has collaborated with former Moschino creative director Jeremy Scott to renovate the brand's flagship store in Milan. Located on Via della Spiga, one of Milan's famed shopping streets, the store sits within the 18th-century Palazzo Perusati, which was recently transformed by real estate company Hines into a luxury retail development.
First-time jobless claims rose 7,000 to 198,000 last week, according to the Labor Department. The four-week average rose to 198,350, marking the tenth straight week under 200,000.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
The Dutch Bros. coffee chain, which opened in 1992 in Oregon, plans to open 150 new shops this year,including its first locations in Alabama and Kentucky. The company, which opened 133 new shops in 2022, expects to have 1,000 in operation by the first half of 2025.
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
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