Retail TouchPoints
MARCH 23, 2023
Prada Group and Adobe have entered an enhanced partnership designed to enable real-time personalization and increase revenue by enhancing the luxury retail group’s customer experiences across all digital and physical channels. The partnership spans Prada Group’s brands, including Prada , Miu Miu , Church’s , Car Shoe , Pasticceria Marchesi and Luna Rossa.
Inside Retail
MARCH 23, 2023
The Australian – and global – economy look like it’s in for some heavy weather in 2023. Rising inflation, stagnating wages and supply-chain issues will all contribute to Australians having to tighten their belts over the next 18 months. In recessionary times, there’s a flight towards value for money as consumers seek to make the most out of their hard-earned dollar.
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Retail TouchPoints
MARCH 23, 2023
Email is one of the oldest and most established marketing channels, but that doesn’t mean there aren’t still improvements to be made — or fresh opportunities to be found. Retailers tempted to put the bulk of their energy into outreach through newer social or mobile platforms, believing that email is already “solved” or even outdated, are missing out on a channel with a massive audience that can also be targeted with extreme precision. “ It’s a channel and data that retailers and bran
Inside Retail
MARCH 23, 2023
Wendy’s Burgers is ramping up its search for master franchisees in Australia, which was announced last year. The brand is 95 per cent franchised with more than 320 franchisees globally. In Australia, the fast-food brand is gearing up for hundreds of stores under a franchise model. Sarah Stowe, editor of Inside Retail’s sister site Franchise Executives, talked with Abigail Pringle, Wendy’s’ president, international and chief development officer… Inside Retail: Why do you b
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
MARCH 23, 2023
ReposiTrak is aiming to help retailers become compliant with the standards of Traceability Rule 204 of the Food Safety Modernization Act Section 204 (FSMA 204), which has sent the final rule to the Office of the Federal Register to be published. The new law will require food retailers and their supply chain partners to provide full, end-to-end traceability.
Inside Retail
MARCH 23, 2023
The federal court case between the member for Kooyong Dr Monique Ryan and Sally Rugg over the alleged wrongful dismissal of the latter has raised questions across different industries about working conditions, and expectations regarding reasonable working hours. In a recent article for The Conversation , Associate Professor Giuseppe Carabetta claimed that the outcome of the case has the potential to open doors for legal action by Australian workers, if their contractual obligation to perform ‘re
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MARCH 23, 2023
Woolworths Group won the Gold Award at the Banksia National Sustainability Awards last night. The awards – in its 34th iteration – acknowledge individuals, communities, businesses and governments for their innovation and excellence in environmental and social stewardship. Winners were picked from a range of sectors including government agencies, non-profit organisations, community leaders and small businesses from across Australia.
Retail TouchPoints
MARCH 23, 2023
For 20-odd years, third-party cookies have reigned supreme in the advertising world as digital ads rocketed to a market worth hundreds of billions of dollars. Retailers and brands wholeheartedly subscribed to conversion measures they didn’t control, but it’s always been something of an open secret that these cookies were a shoddy substitute for the deep, precise measurement of signals and sales, relied upon long before the advent of computers.
Inside Retail
MARCH 23, 2023
Australia-listed shares of Block, led by Twitter co-founder Jack Dorsey, plunged 16.3 per cent on Friday after Hindenburg Research alleged that the payments firm overstated its user numbers and understated its customer acquisition costs. Block, which is currently exploring a legal action against the short-seller, said the report was “factually inaccurate and misleading” Shares of the San Francisco-headquartered company led losses in Australia’s benchmark ASX 200 Index and hit t
Retail TouchPoints
MARCH 23, 2023
Snap is known for its innovative use of augmented reality (AR), but that tech has been relegated to its social platform Snapchat — until now. With the launch of its new AR Enterprise Services (ARES) division, Snap is now making its AR tech available to businesses for use on their own apps and websites through a new suite of SaaS solutions. Since January 2021, more than 250 million Snapchatters have engaged with Snap’s AR shopping “Lenses” more than 5 billion times, according to the company.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
MARCH 23, 2023
Watsons , a health and beauty retailer in Singapore, has launched Retailssure, a first-of-a-kind makeup exchange program, as it marks its 35th anniversary. Running from 8 March until 30 June, the trailblazing program allows shoppers who have purchased unsuitable makeup products either online or in-store to exchange them, even if they have been opened and tried.
Retail Wire
MARCH 23, 2023
Starbucks CEO Laxman Narasimhan’s first day on the job included workers at around 100 of the company’s shops going on strike. The workers claim that Starbucks engaged in anti-union coercion under former CEO Howard Schultz, a charge that the company denies.
Retail Dive
MARCH 23, 2023
Some surveyed retail executives expect to re-deploy store associates to more customer-facing roles as automation is increasingly leveraged.
Retail Wire
MARCH 23, 2023
TikTok CEO Shou Zi Chew is testifying today before the House Energy and Commerce Committee. Mr. Chew plans to address “myths” about the video-sharing app, which some have accused of being a tool for the Chinese government to spy on Americans.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Dive
MARCH 23, 2023
The retailer raised prices last year when expenses grew by $300 million, but executives have found ways to relieve the pressure.
Retail Wire
MARCH 23, 2023
Freight companies expect that demand for their services will decrease as retailers have become hesitant about placing big orders based on changes in consumer buying behavior. “It’s better to understand what the customer wants and go after it than to buy it all upfront and hope it sells,” Thomas Kingsbury, Kohl’s CEO, said on the retailer’s earnings call earlier this month.
Retail Dive
MARCH 23, 2023
The online pet retailer is planning its first venture outside of the U.S. over the next few quarters, executives said Wednesday.
Dezeen
MARCH 23, 2023
American fashion brand Khaite has opened its flagship store in SoHo , New York City – a cement-trowelled and steel-lined interior with an evergreen tree planted into its shop floor. The store was designed by Khaite 's founder and creative director, Catherine Holstein and her husband New York-based architect, Griffin Frazen. The Khaite flagship store is located in SoHo, New York City It occupies a Corinthian column-fronted building in SoHo, capped with Italianate cast-iron modillion cornices, des
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Dive
MARCH 23, 2023
The pause shows not all retail media networks are a surefire bet, even as overall ad sales by retailers are expected to sustain meteoric growth.
Dezeen
MARCH 23, 2023
Interior design firm Studio Giancarlo Valle has turned an early 20th-century cinema in Stockholm into a showroom for rug company Nordic Knots, restoring its original stone details and adding warm wood and brushed steel. Mottled green marble covers the walls of the 150-square-metre showroom, which is located in the central Östermalm area of Stockholm.
Retail Dive
MARCH 23, 2023
By fiscal 2024, the closeout retailer plans to expand its distribution center network to support 700 stores.
Retail Wire
MARCH 23, 2023
Dunkin’ has added breakfast tacos to its menu for $2.59, with 40 cents added for optional crispy crumbled bacon. “Our culinary team has expertly crafted these Breakfast Tacos with the vibrancy of Spring in mind,” said Dunkin’ CMO Jill McVicar Nelson. “These tacos are undoubtedly one of the tastiest savory items we’ve launched.” Dunkin’ has also rolled out a seasonal cherry blossom doughnut, available through April 25.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
MARCH 23, 2023
The pantry essentials brand was spun off from Momofuku in 2020 and will use the funding to grow its product offerings in an increasingly competitive field.
Retail Wire
MARCH 23, 2023
Wendy’s is adding a grilled chicken ranch wrap to its menu For $6.29. The item is very similar to the “Snack Wraps” that McDonald’s discontinued. The items are similar but not the same, according to Wendy’s CMO Carl Loredo. Wendy’s uses grilled chicken instead of the crispy chicken used by its rival. Mr. Loredo says Wendy’s customers want “lighter and more portable menu items.
Retail Dive
MARCH 23, 2023
New non-restaurant clients also include Lush Cosmetics, so that nearly all of the last-mile platform’s customers can now order from a retailer.
Retail Wire
MARCH 23, 2023
General Mills posted sales and earnings per share that beat analyst predictions in the most recent quarter. The consumer packaged goods giant also raised its annual forecast for sales and profits. “Our brands continue to win with consumers, and we plan to sustain this momentum by investing further in brand building, innovation and capabilities that will drive future growth,” said CEO Jeff Harmening.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Dive
MARCH 23, 2023
The DTC athletic shoe brand, which is backed by Roger Federer, is continuing to deepen its presence in the sport.
Retail Wire
MARCH 23, 2023
A California Assembly member has introduced legislation that would ban artificial ingredients identified as potentially dangerous to humans. Red Dye No. 3, titanium dioxide, potassium bromate, brominated vegetable oil and propylparaben would no longer be allowed in foods if the law was passed. Jesse Gabriel, the assembly member introducing the legislation, said the action must be taken because the federal government is not doing enough to protect the public.
Retail Dive
MARCH 23, 2023
The beauty giant joins Unilever as a founding investor in the biotech company, which develops alternatives to frequently used ingredients.
Retail Wire
MARCH 23, 2023
Giant Eagle has parted ways with Laura Shapira Karet after 11 years running the grocer. Ms. Karet has been replaced on an interim basis by Bill Artman, formerly president of supermarkets, a 40-year veteran with the retailer. “We’re proud to see someone like him rise through our organization as a leader after starting his career bagging groceries as a customer service clerk,” said Bart Friedman, chairman of the Giant Eagle board.
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