Retail Wire
AUGUST 13, 2024
Starbucks has appointed Brian Niccol as its new chairman and chief executive officer, effective Sept. 9, 2024. Its current CEO, Laxman Narasimhan, is stepping down immediately.
Retail TouchPoints
AUGUST 13, 2024
Co-pilots are essential on a commercial aircraft: they’re there to assist the captain in operating the aircraft, monitor instruments and systems, communicate with air traffic control and generally divide the workload with the pilot. While a co-pilot’s role is one of assistance and support, they are also fully trained to take over operation of the aircraft if needed.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail Wire
AUGUST 13, 2024
IKEA U.S. is launching its first IKEA Ready for College bus tour, which will visit 30 college campuses across the country this late summer and early fall.
Inside Retail
AUGUST 13, 2024
The owner of embattled furniture brand Incy Interiors has apologised to customers for lengthy delivery delays and says the retailer will work to fulfil all outstanding orders before shutting up shop. Owner Tom Fitzpatrick surprised customers on Saturday when he announced Incy Interiors will hold its final sale until August 25, before ceasing trading the following day.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail Wire
AUGUST 13, 2024
Wendy's continues to offer incentives on its food.
Retail TouchPoints
AUGUST 13, 2024
Trove , a key player in the branded resale and customer trade-in space, has acquired full-service resale platform Recurate to solidify its position in the evolving and ever-expanding recommerce market. Financial terms of the deal were not disclosed. With this acquisition, Trove will integrate its resale capabilities, which include store trade-ins, digital trade-ins, returns processing, non-new inventory management and resale site building and management with Recurate’s peer-to-peer expertise
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
AUGUST 13, 2024
The home improvement retailer saw net income and sales drop in Q2 2024.
Retail TouchPoints
AUGUST 13, 2024
After less than two years at his post, Laxman Narasimhan is stepping as CEO of Starbucks. Brian Niccol, who currently serves as Chairman and CEO of Chipotle , will take over the head leadership role starting Sept. 9, 2024. Starbucks CFO Rachel Ruggeri will act as interim CEO to support the leadership transition. Narasimhan initially joined Starbucks after the company embarked on a “global search” for a new leader.
Inside Retail
AUGUST 13, 2024
JB Hi-Fi Group’s acquisition of a majority stake in Melbourne-based kitchen, bathroom and laundry product supplier E&S Trading Co will enable the business to expand nationally, according to E&S managing director Rob Sinclair. E&S has 10 showrooms in Victoria and an e-commerce site, but now that the ink has dried on the deal, attention has shifted to rolling out the first interstate showroom, due to open in Canberra in September.
Retail TouchPoints
AUGUST 13, 2024
Primark has been making significant progress toward ambitious sustainability goals — including cutting its greenhouse gas emissions in half by 2030 — and the apparel retailer has the receipts to prove it. But improving sustainability, part of the retailer’s Primark Cares program, isn’t easy — particularly when business goals call for growth, including expanding the Primark store footprint from the current 445 locations globally to 530 stores by 2026.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
AUGUST 13, 2024
Online furniture retailer Temple & Webster has posted record sales and active customer numbers for FY24, going against the ongoing retail slump caused by the cost-of-living crisis. The company’s revenue reached $498 million for the 12 months ended June 30, up 26 per cent compared to the prior year. The number of active customers also rose to a historic high of 1.1 million, representing a 31 per cent increase.
Retail TouchPoints
AUGUST 13, 2024
Princess Polly , the Australian fashion brand, is opening four new stores on both U.S. coasts. According to Co-CEO Eirin Bryett, U.S. customers have “fully embraced” the brand’s first store in Los Angeles, which has encouraged the brand to invest further in new store openings. A part of a.k.a. Brands Holding Corp. , Princess Polly has become a favorite among Gen Z for its on-trend styles and more sustainable product development practices.
Retail Wire
AUGUST 13, 2024
In-N-Out Burger continues to expand throughout the Midwest.
Inside Retail
AUGUST 13, 2024
Starbucks has appointed Brian Niccol as chairman and CEO, effective September 9, a move which according to an analyst, reflects the growing dissatisfaction from activist investors over the coffee chain’s operations. Niccol will succeed Laxman Narasimhan who has stepped down as CEO and board member, effective immediately after just one year in the role.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Wire
AUGUST 13, 2024
Ford has issued a do-not-drive advisory on its website that calls for certain vehicles linked to the three previous Takata airbag recalls, notifying owners to seek repairs immediately.
Inside Retail
AUGUST 13, 2024
The Home Depot has ended its five-quarter streak of sales declines but expects negative sentiment to continue in the months ahead. Sales of the home improvement retailer for the second quarter was $43.2 billion, a slight increase of 0.6 per cent year on year. The growth was largely thanks to the acquisition of roofing and building supplies firm SRS Distribution, which added $1.3 billion to total sales.
Retail Wire
AUGUST 13, 2024
Taco Bell's latest Baja Blast promotion goes live.
Inside Retail
AUGUST 13, 2024
Asian grocery chain Foodle will open its second premium megamarket on August 20 in The Glen Shopping Centre in Victoria’s eastern suburbs. The location will feature 1800sqm and is designed by internationally renowned supermarket architects, Landini Associates. In addition to the mega-market, the facility features restaurants, bakeries, and live culinary options spread across three main zones.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Wire
AUGUST 13, 2024
Privacy concerns could be pushing consumers away from products with AI-type labeling.
Retail Dive
AUGUST 13, 2024
A nine-fold boost to profits in Q2 nevertheless missed some analysts’ expectations, as margins inched up only slightly.
Retail Wire
AUGUST 13, 2024
The company's fleet of floating experiences will get new additions in the coming years.
Retail Dive
AUGUST 13, 2024
The retailer shares how assortment, e-commerce and labor changes have helped it grow food and beverage sales by more than $8 billion since 2019.
Advertisement
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
AUGUST 13, 2024
The Deleware-based company is reportedly $110M in debt.
Retail Dive
AUGUST 13, 2024
In this three-part podcast series, we explore the applications of AI in retail across functions, what algorithmic retail is, why it’s essential and how building an Algorithmic Retail business enhances revenue, profitability and operational efficiencies while curbing waste and costs.
Retail Gazette
AUGUST 13, 2024
Sainsbury’s recorded its biggest market share gain since 1997 in last quarter as Asda’s sales plummet. According to fresh data from Kantar, Sainsbury’s market share jumped from 14.8% last year to 15.3% for the 12 weeks to 4 August, as it maintained its streak of being the fastest growing traditional supermarket. Its sales rose 5.2% over the period.
Retail Dive
AUGUST 13, 2024
The sustainably-minded consumer products company reported expanded margins and narrowed losses in Q2, but sales and active customers declined.
Advertisement
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Gazette
AUGUST 13, 2024
John Lewis is planning to increase the amount of staff working on its shop floor as it unveils a multi-million pound investment into store technology. The department store told staff today (13 August) that it was making changes to their roles and realigning its staffing needs to “best meet customer demand”, however, this will result in a proposed 153 fewer roles – approximately 1% of its workforce.
Retail Dive
AUGUST 13, 2024
The home improvement retailer is adding in-store audio, email, paid search and direct mail for install services to the platform.
Retail Gazette
AUGUST 13, 2024
Pandora’s UK sales marginally rose in its second quarter, as the jeweller benefitted from an increase in traffic during the period. Revenues nudged up 1% to £79.4m from £75.1m last year. The jewellery giant noted its UK performance remained ahead of the market, which it said was being impacted by dampened consumer sentiment. It also attributed a rise in traffic during the quarter to the “improving strength of the Pandora brand despite the tough consumer backdrop” Across the glo
Retail Dive
AUGUST 13, 2024
Even as the retailer raised full-year guidance, it continues to feel the impact of a challenging housing market and broader economic uncertainty.
Advertisement
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Expert insights. Personalized for you.
264 
Let's personalize your content