Retail TouchPoints

JULY 27, 2022

Dollar General is planning to build three 1 million-square-foot distribution centers in an approximately $480 million combined investment to support the growing DG Private Fleet presence. At full capacity, the facilities, to be located in North Little Rock, Ark.; Aurora, Colo.; and Salem, Ore., will create up to 1,100 jobs. The North Little Rock DC represents a $140 million investment, and it will serve as a dual facility capable of supporting the perishables-focused DG Fresh supply chain networ

Checkout 312

Checkout Kiosk Planning Accounting 312

Tokinomo

JULY 27, 2022

Getting new customers is challenging, especially in this competitive industry. The acquisition cost is rising for both eCommerce and physical stores. This is why, retailers need to find better, less expensive ways to attract new customers.

Marketing 246

Marketing Shopping 246

Retail TouchPoints

JULY 27, 2022

Photo courtesy of Sleep Number. Seeking to stay at the forefront of the connected sleep journey, Sleep Number has introduced a new agile, digitally powered brick-and-mortar concept centered on sustainable design. This new greener store incorporates technology inspired by its Sleep Number 360 product and research supported by its own data to promote sleep health.

Beauty and Health 289

Beauty and Health Consumer Location Accounting 289

Retail Focus

JULY 27, 2022

Champagne maker Moët & Chandon opened its first permanent space in Europe within the Harrods beauty halls in London on 7th July 2022. The centre piece of the space facing out onto Basil Street in Knightsbridge is an organic, hand-sculpted chandelier, that spans a curving bar and visually connects the bar with its environs. Poser tables in each corner of the space complete the seating, while Moët & Chandon branding and bubble graphics in the window will define the exterior view.

ATS 246

ATS Department Stores Location Management 246

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

JULY 27, 2022

Glossier products will be available at Sephora stores in the U.S. and Canada, as well as online and via the retailer’s app, in early 2023. In a LinkedIn post, Glossier CEO Kyle Leahy wrote “We’re inspired by their [Sephora’s] vision for beauty discovery, and have heard (many times!) that our customers want to find us there.”. While it’s primarily an ecommerce company, Glossier had operated three brick-and-mortar stores but was forced to close them in early 2020 due to the COVID pandemic.

Returns 288

Returns Planning ATS 288

Retail Focus

JULY 27, 2022

Grosvenor has announced two city debut openings at Liverpool ONE, including luxury footwear retailer Kick Game, in a 3,500 sq ft space on South John Street and Boparan Restaurant Group’s Slim Chickens 5,000 sq ft flagship restaurant on The Terrace. . A luxury footwear retailer for highly sought-after brands, Kick Game’s city debut offers its complete range of sneakers and streetwear, including well-renowned brands adidas, Supreme and Nike.

ATS 147

ATS Fashion Location Management 147

Retail Wire

JULY 27, 2022

CVS Pharmacy allows pharmacists and associates to refuse to sell birth control products to customers based on moral or religious grounds. The company’s policy requires that responsibility for filling the prescription or completing the purchase be turned over to another team member. Rival Walgreens, which has a similar policy, is now the target of a boycott after team members refused to sell birth control products to customers.

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145

Retail TouchPoints

JULY 27, 2022

Caleres has revealed its executive succession plan after CEO Diane Sullivan announced her retirement, effective Jan. 15, 2023, with Jay Schmidt taking the reins as the top executive. Caleres is the parent company of footwear brands such as Famous Footwear , Blowfish Malibu , Dr. Scholl’s Shoes , Naturalizer and Sam Edelman. In her new role of Executive Chairman, Sullivan will continue to lead the board of directors in addition to working with Schmidt and the Caleres leadership team to direct str

Brand Management 277

Brand Management Fashion Management Consumer 277

Cisco Retail

JULY 27, 2022

We’re excited to announce Cisco Secure Client, formerly AnyConnect, as the new version of one of the most widely deployed security agents. As the unified security agent for Cisco Secure , it addresses common operational use cases applicable to Cisco Secure endpoint agents. Those who install Secure Client’s next-generation software will benefit from a shared user interface for tighter and simplified management of Cisco agents for endpoint security.

Management 145

Management 145

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. According to a recent McKinsey report , click-and-collect and delivery orders increased by approximately 50% during the COVID-19 pandemic. Experts project that grocery ecommerce will double in the next five years. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to me

Payment Services 264

Payment Services Grocer Fulfillment Shipping 264

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Cisco Retail

JULY 27, 2022

Over her 25-year-plus career, Saleema Syed has seen the information security industry from a variety of vantage points, all while championing women in technology. Syed worked as director of business systems and data management for Duo Security before rising to vice president of information technology. Later, after Duo was acquired by Cisco, she transitioned to new roles within the larger organization and now heads up operations for Webex Marketing.

Marketing 142

Marketing ATS Promotions Planning 142

Retail TouchPoints

JULY 27, 2022

Q&A with Rob Avery, VP of Professional Services, STRATACACHE. Retail TouchPoints (RTP): What are the most important connected store trends for retailers to focus on? Rob Avery: Personalization has been around for a long time. With technology, loyalty apps, computer vision and everything from license plate readers to facial recognition, all the IoT features that we can offer know who you are while you’re there.

Consumer 263

Consumer Kiosk Customer Experience Outdoor 263

Small Biz Trends

JULY 27, 2022

The ratings for best and worst airlines are constantly evolving. First came the pandemic, then spiking oil costs, like a fabled one-two punch to the airline industry domestically and worldwide. The airline industry struggled to keep full staff, with shortages of pilots, inflight crew members, gate staff and baggage handlers. Shortages in all those categories led to longer time on the ground at the gate.

Kiosk 138

Kiosk Location ATS 138

Inside Retail

JULY 27, 2022

The most important fashion magnates descended upon the world’s fashion capital as the top couturiers unveiled this year’s Autumn/Winter collections. This season had its fair share of drama, including a spat between Dior and Valentino, as well as some online chatter surrounding the Jean Paul Gaultier fashion show. Italian designers Valentino and Dolce & Gabbana opted to skip Paris and stage their presentations at home instead.

Fashion 130

Fashion ATS Returns Marketing 130

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Small Biz Trends

JULY 27, 2022

Meta has introduced Music Revenue Sharing on Facebook. The new monetization feature makes it easier for creators to monetize the videos that use licensed music from popular artists. Now You Can Use Licensed Music on Facebook Videos and Still Monetize Them. Hailed by Meta as a ‘first of its kind’ feature within the music industry, Music Revenue Sharing allows creators to generate an entirely new revenue model.

Management 137

Management ATS 137

Inside Retail

JULY 27, 2022

It’s that time of year –time to start talking about holiday shopping. This year, it is more important than ever to get a head start on your holiday season planning. The 2022 retail holiday season is going to be much different than in years prior. There’s a lot to prepare for, and retailers will need to take a new approach to make a positive impact. Here’s what you can expect over these next few months.

Consumer 130

Consumer Shopping Planning ATS 130

Small Biz Trends

JULY 27, 2022

Small business owners say the pressure put on their business from inflation is getting worse. The new survey released by the NFIB Research Center assessed the impact inflation is having on small businesses in the US. Small Business Owners Say Inflation Pressure Only Getting Worse. More than half (56%) of the small business owner respondents said that inflation is having a significant impact on their business.

Finance 135

Finance Management Consumer 135

Inside Retail

JULY 27, 2022

In preparation for a busy Christmas retail period, QIC has launched a national Jobs Fair initiative providing job seekers with an opportunity to access more than 600 potential local jobs from 70 retail partners across three states. Large-scale recruitment drives will be hosted across 12 QIC centres in Queensland, Victoria and NSW between August and September to help retailers hire new workers.

Shopping 130

Shopping Management Fashion Marketing 130

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Fulfillment

Retail Wire

JULY 27, 2022

Large consumer packaged goods companies have passed along price increases to cover higher costs and to boost profit margins. Don’t expect these companies to begin lowering prices as the price of gas and raw materials falls. Consumers continue to purchase everyday staples despite corresponding sticker shock.

Consumer 130

Consumer 130

Inside Retail

JULY 27, 2022

Brendan Sweeney has been appointed as the new MD of operations for online marketplace, Catch. Originally from Ireland, Sweeney has held senior leadership and executive roles in Australian and international e-commerce businesses before joining the Cotton On Group in 2015. He currently heads its global e-commerce and loyalty arm. Nicole Sheffield, MD of Catch parent Wesfarmers OneDigital division, said Sweeney has significant experience leading large-scale e-commerce and retail investment programs

Fulfillment 130

Fulfillment Apparel Marketing 130

Retail Wire

JULY 27, 2022

Brent Thill, senior research analyst at Jefferies, says that consumers are concentrating their purchases in stores, going to restaurants and taking vacations at the moment. That means that Amazon.com is temporarily out of sync with its customers. “I think the consumer spend is away from where Amazon’s core is, but I think it’s going to come back over time and they’ll return to growth and better margins,” said Mr.

Consumer 130

Consumer Returns ATS 130

Inside Retail

JULY 27, 2022

Perth’s Forest Lakes Shopping Centre has been acquired for $81.5 million by Greenpool Capital and Savills Investment Management. Located 15 km from the CBD in the south-eastern suburb of Thornlie, the 14,577sqm development is anchored by Coles, Woolworths and Aldi supermarkets and is home to 42 specialty shops and kiosks. CBRE, which oversaw the sale off market, said the development generated a lot of interest from both listed and unlisted institutional capital and private investors underlining

Shopping 130

Shopping Kiosk Supermarket Returns 130

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Dive

JULY 27, 2022

As the traditional mall declines, a lot is riding on how well the department store can execute its small-format, strip-center strategy. And whether it should.

Department Stores 126

Department Stores 126

Inside Retail

JULY 27, 2022

Retail companies have been forced to accelerate the development of their digital capabilities at a rate previously unimagined. Many now face the challenge of optimising and refining these capabilities, often in the face of investment shifting back to more traditional channels as shoppers return to pre-pandemic behaviours. The good news is that e-commerce is expected to continue to grow as a total share of retail sales.

Inventory Management 130

Inventory Management Returns Customer Experience Apparel 130

Retail Dive

JULY 27, 2022

The company’s e-commerce gamble “didn’t pay off,” CEO Tobi Lütke said, and it expects operating losses through the rest of the year.

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122

Inside Retail

JULY 27, 2022

Sales at LVMH, the world’s largest luxury group, rose by 19 per cent in the three months to June, as robust growth in the US and Europe helped it offset a new round of lockdowns in China. LVMH, which owns dozens of high-end labels ranging from Tiffany to Moet & Chandon, said sales came to 18.73 billion euros (US$18.95 billion) in the second quarter, beating analyst expectations for 17.13 billion euros in a Visible Alpha consensus cited by UBS.

Returns 130

Returns Fashion Marketing ATS 130

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Dive

JULY 27, 2022

In bankruptcy, the cosmetics giant is trying to retain staff it says are critical to operations after recent years of stress and turmoil.

Planning 119

Planning 119

Small Biz Trends

JULY 27, 2022

TikTok is becoming an important social media platform for small business owners. Whether you want to build brand awareness or start social selling, this ever-popular social media app is a powerful weapon in your marketing arsenal. In this article, you will learn how to start selling on TikTok and some proven tips to increase your sales. Let’s dive in: Should You Create a TikTok Account for Your Small Business?

Accounting 116

Accounting Advertising Shopping Promotions 116

Retail Dive

JULY 27, 2022

The week of the event drove “record” online spending of $22.4 billion, according to the research firm.

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110

Small Biz Trends

JULY 27, 2022

Michelle Hill loves sports, even though she’s never excelled at them. What she is good at is writing. So she found a way to combine her love of sports with her writing skills in her business, Winning Proof. To date, she’s helped sports and business professionals publish 21 books. And she’s written three herself. Read more about her story in this week’s Small Business Spotlight.

Fulfillment 105

Fulfillment ATS 105

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