Retail TouchPoints
JANUARY 5, 2023
Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. But what does price really mean? It doesn’t necessarily mean the amount on the price tag.
Inside Retail
JANUARY 5, 2023
More than 55,000 casual and contract workers have signed up for Victoria’s Sick Pay Guarantee program, including retail workers. The two-year pilot program – an Australian-first – offers casual workers without sick leave entitlements up to 38 hours of sick and carer’s pay each year, at the national minimum wage. Industries with the highest rates of casual and contract workers such as supermarkets, food and beverage operators, fast-food chains, and bakeries – together with companies employi
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Retail TouchPoints
JANUARY 5, 2023
The Home Depot has added three new tiers to its Pro Xtra loyalty program as it seeks to gain a larger share of the $450 billion home building professionals’ market. New perks include an Elite Support Line for prioritized exclusive assistance for business needs and account management services with personalized purchase support from Home Depot experts.
Inside Retail
JANUARY 5, 2023
Nike is bringing its home workouts to the small screen. The sportswear brand is teaming up with streaming giant Netflix to bring its Nike Training Club (NTC) content to a global audience. Launched on 30 December , the offering gives Netflix members access to more that 90 NTC workouts, which are designed for viewers across all fitness levels and capabilities.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
JANUARY 5, 2023
H&M has launched a new immersive experience in Roblox called Loooptopia that lets players experiment with materials and patterns to create their own avatar wardrobes using the lens of circular fashion design. At the heart of the Loooptopia interactive world is a city square where visitors can embark on play sessions in various alternate worlds, including Rainbooow Fields, Neon Studiooo and Fabric Fooorest.
Inside Retail
JANUARY 5, 2023
Under Armour announces new CEO. In December, Under Armour announced that Stephanie Linnartz will be its new president, CEO and board member, effective 27 February. Her appointment follows a seven-month search after the brand’s former CEO Patrik Frisk announced his resignation in May 2022. Linnartz currently serves as the president of Marriott International, the world’s largest hospitality company, with a portfolio of nearly 8,200 properties across 138 countries and territories and 30 brand
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JANUARY 5, 2023
When someone mentions Pan Am, most people think of the former US airline that Leonardo DiCaprio portrayed in the hit film “Catch Me If You Can” as a con artist disguising himself as the airline’s pilot. Others of us old enough can recall the carrier’s bold blue circular logo and global advertising campaigns promising a luxurious lifestyle in the sky.
Retail TouchPoints
JANUARY 5, 2023
Designer Brands has appointed Doug Howe, President of DSW and EVP of Designer Brands, to succeed Roger Rawlins as the company’s CEO, effective April 1, 2023. At that time Rawlins will step down as CEO and as a member of the Board of Directors, but will continue to work with the retailer for a 12-month period in a Strategic Advisor role to facilitate a seamless leadership transition.
Inside Retail
JANUARY 5, 2023
US home goods retailer Bed Bath & Beyond is likely to file for bankruptcy protection as there is “substantial doubt about the company’s ability to continue” after sales floundered over Christmas-New Year. In a business update, the company said a turnaround plan initiated at the start of the third quarter with a refocus on merchandising and inventory control while strengthening its financial position had failed to deliver anticipated results.
Retail TouchPoints
JANUARY 5, 2023
Sports ecommerce platform Fanatics is divesting its 60% majority stake in NFT company Candy Digital , with Fanatics Founder Michael Rubin saying “it has become clear that NFTs are unlikely to be sustainable or profitable as a standalone business,” in a letter obtained by CNBC. Rubin co-founded Candy Digital in June 2021 alongside crypto investor Mike Novogratz and digital media entrepreneur Gary Vaynerchuk, and the company swiftly secured a long-term deal to become the official NFT partner of Ma
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
JANUARY 5, 2023
Priceline Pharmacy’s loyalty program Sister Club has just signed up its 8 millionth member, cementing its place as the nation’s largest health and rewards scheme. The 8 millionth member signed up at Brisbane’s Priceline Pharmacy Ashgrove. Sister Club turned 21 last year and Priceline Pharmacy GM Andrew Vidler says customers are attracted to it for more than just discounts.
Retail TouchPoints
JANUARY 5, 2023
AirDroid Business aims to provide a safe, efficient and fast Mobile Device Management(MDM) solution for attended or unattended Android devices. The tool was created to help retailers remotely control and access large quantities of these devices using a centralized approach. AirDroid Business is designed to manage, control and secure a fleet of endpoints including POS systems, digital signage and interactive kiosks.
Inside Retail
JANUARY 5, 2023
Under Armour announces new CEO. In December, Under Armour announced that Stephanie Linnartz will be its new president, CEO and board member, effective 27 February. Her appointment follows a seven-month search after the brand’s former CEO Patrik Frisk announced his resignation in May 2022. Linnartz currently serves as the president of Marriott International, the world’s largest hospitality company, with a portfolio of nearly 8,200 properties across 138 countries and territories and 30 brand
Retail Wire
JANUARY 5, 2023
Walgreens sales fell 1.5 percent in the most recent quarter as the drugstore giant saw demand for COVID-19 test kits and vaccines decline. The retailer’s U.S. sales got a boost from an increase in the sales of cough, cold and flu remedies.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
JANUARY 5, 2023
We recently sat down with David Sylvester, the executive vice president of global retail at Las Vegas Sands Corporation, for his thoughts on his career thus far and how he keeps himself grounded while at the same time managing a dizzying array of responsibilities. Inside Retail: Tell me about your career journey. How did you get into the industry, what are some of the different roles you’ve held along the way?
Retail Wire
JANUARY 5, 2023
Amazon.com CEO Andy Jassy said the company plans to eliminate over 18,000 jobs, mostly from the company’s Amazon Stores and People, Experience, and Technology organization.
Inside Retail
JANUARY 5, 2023
Unless you’ve been living under a rock, I’m sure you would’ve heard of the infamous “quiet quitting” — the idea that if you dislike your job, instead of leaving and finding a role you’re more suited to, you decide to do only the bare minimum at work as a way to get back at your boss. Sounds silly? Well, now there’s a new trend taking over TikTok called “acting your wage” — which involves people gloating about how they have decided to stop putting in extra effort at work to avoid bein
Retail Wire
JANUARY 5, 2023
Bed Bath & Beyond said there is “substantial doubt about the company’s ability to continue” as the retailer has seen further declines in customer traffic and sales. CEO Sue Grove said Bed Bath & Beyond is committed to its transformation plan and expects to make continued progress in the coming quarters.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
JANUARY 5, 2023
People close to you, including family members, friends, and co-workers, frequently express their “stress” at this time of year. As the end of the year draws nearer people are likely to feel weary, irritable and overwhelmed. The definition of stress is the bodily, psychological, and social-spiritual reaction to a demand or stressor. The stressor could be a deficiency (like unemployment), a danger to one’s physical or mental health, or a deadline at work.
Retail Dive
JANUARY 5, 2023
The e-commerce giant misjudged the longevity of the pandemic’s impact on demand, and its cuts could undermine its innovation, analysts say.
Inside Retail
JANUARY 5, 2023
Australian workwear brand Hard Hakka has partnered with Byron Bay streetwear label to launch a second collection. The new range spans 33 pieces of apparel and 10 accessories and features Thrills’ silhouettes with Hard Yakka’s colourways on fabrics made from organic cotton. It will be available both in-store and online. Hard Yakka brand & content manager Kathryn Dawson-Lee said the brands’ first collaboration in August last year was a “resounding success” which helped introduce the label to a
Retail Dive
JANUARY 5, 2023
Helen of Troy saw net sales revenue decrease across all segments in its third quarter, while operating and net incomes both fell by double digits.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Inside Retail
JANUARY 5, 2023
Your online world is probably full of adverts persuading you to buy something with a simple touch of your phone. But away from those personal screens, UK retailers are actually spending most of their digital budgets inside their traditional bricks and mortar shops. For in-store marketing tools have moved far beyond brightly coloured signs and piped music towards a rapidly developing set of technological techniques designed to help you spend.
Retail Dive
JANUARY 5, 2023
The company has released other tools to support retailers and invested strategically to enhance its services.
Retail Wire
JANUARY 5, 2023
Fanatics is divesting its 60 percent stake in Candy Digital, a company that produces nonfungible tokens (NFTs) for Major League Baseball, Netflix and other companies. The sports NFT market has fallen off over the last year, with volume and prices both down.
Retail Dive
JANUARY 5, 2023
The struggling home retailer issued a "going concern" warning as sales continue to slide and losses widen.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
JANUARY 5, 2023
Amazon.com is partnering with an electric vehicle charging service to help drivers find the closest charging station to their location. There are more than 150,000 public charging stations in the country.
Retail Dive
JANUARY 5, 2023
The Loooptopia experience allows users to create and recycle custom digital garments and unlock special rewards.
Retail Wire
JANUARY 5, 2023
The records of 235 million accounts, including the email addresses used to register them, have been posted online by hackers. A flaw in Twitter’s system is believed to have been exploited by hackers in 2021. Twitter has not responded to the report.
Retail Dive
JANUARY 5, 2023
Founder Katrina Lake has returned to take over from Elizabeth Spaulding in the interim as the company searches for a new chief executive.
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