Retail TouchPoints

JANUARY 9, 2023

Boxed , the combination ecommerce retailer and enabler that serves both consumer and business customers, is seeking additional funding — or a possible sale — as it explores strategic alternatives. The company’s Board of Directors has retained both financial and legal advisers as it contemplates Boxed’s next moves, which could include a funding announcement within the next 45 days.

Consumer 311

Consumer Planning ATS Fulfillment 311

Inside Retail

JANUARY 9, 2023

Cosmetics giant L’Oreal has unveiled a new handheld, ultra-precise motorised makeup applicator designed for people with limited mobility. The device, dubbed Hapta, was unveiled at CES 2023 in Las Vegas, and incorporates technology originally designed by Verily – a Google-owned life sciences company – to stabilise and level utensils to give people with limited hand and arm mobility to eat independently.

Fulfillment 246

Fulfillment ATS 246

Retail TouchPoints

JANUARY 9, 2023

Inventory and last mile management can be a challenge for any retailer, but they’re particularly complex when you’re a small company whose flagship product is a 37-lb. board game made from parts produced around the world. Cephalofair Games , which recently released its Frosthaven game following a nearly $13 million Kickstarter campaign, had to manage fulfillment to both 83,000 backers and 600 independently owned retailers worldwide. “Most board games are going to be four to six games per c

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Fulfillment Shipping Management Location 58

Inside Retail

JANUARY 9, 2023

What happens between the time that a business announces its closure, and the doors shutting for the final time? As covered by Inside Retail , iconic music retailer Sanity is shutting all 50 of its physical stores by the end of April this year, in line with the lease expiry for each store. Established by Brett Blundy in 1980, the retailer was purchased by Ray Itaoui 13 years ago.

ATS 245

ATS Management Returns Consumer 245

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

JANUARY 9, 2023

Macy’s will reportedly close four locations, in Fort Collins, Colo.; Gaitherbeurg, Md.; Kanohe, Hawaii; and Los Angeles in January 2023, according to USA Today and other media outlets. The closures are part of the retailer’s Polaris growth strategy , which aims to stabilize the department store as it pursues a return to growth. The company will offer impacted employees jobs at nearby locations or severance packages.

Department Stores 273

Department Stores Location Returns Fashion 273

Retail Focus

JANUARY 9, 2023

Selfridges new season launches across all stores with a focus on helping customers celebrate special moments, big or small. In 2023 this is brought to life through the lens of 2D artistry. Unveiling all-new window displays and unexpected visual pleasures in its physical and digital spaces, ‘ Selfridges Celebrates ‘ is Selfridges playful take on how to shop and plan for the moments in life that call for joyful celebration.

Fashion 173

Fashion Shopping Planning ATS 173

Wiser

JANUARY 9, 2023

One of the single most important metrics a brand can measure is its share of search. After all, how can customers make purchases from you if they can’t find your online storefront or your products in a busy marketplace? Often, a shopper searching your brand name is an excellent leading indicator for sales volume. Your brand is top of mind and desirable.

Advertising 147

Advertising Marketing Consumer 147

Retail Dive

JANUARY 9, 2023

With the threat of a recession looming, the new year brings about a slew of challenges for retailers — but not all is gloomy.

Retail Trends 135

Retail Trends 135

Inside Retail

JANUARY 9, 2023

Asia-based omnichannel brand operator Bluebell Group has expanded its reach into Australia, initially with brand partners Gentle Monster and Pinko. The retail group marked its market debut with the opening of Italian fashion label Pinko in Sydney’s Westfield mall in November, followed by the launch of South Korean luxury eyewear brand Gentle Monster’s first store in Australia at Sydney Airport before Christmas. .

Point of Sale 130

Point of Sale Fashion Marketing Planning 130

Retail Dive

JANUARY 9, 2023

With new tools and insights retail planners can reduce carrying costs and say goodbye to excess inventory.

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Inside Retail

JANUARY 9, 2023

Aldi says its newest store, which opens in Prospect, NSW, this week will feature new innovations for the banner aimed at enhancing the customer experience. The store is fitted with large wooden produce bays in a modern interior store design featuring newly designed registers at manned checkouts and registers and self-checkouts. To cut emissions, the store has incorporated natural refrigerant technology and LED lighting and the company promises that any unsold food items will be distributed to lo

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Checkout Supermarket Customer Experience Location 130

Retail Dive

JANUARY 9, 2023

From deep discounts to metaverse activations, here are some of the biggest influences on the season.

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Inside Retail

JANUARY 9, 2023

Brisbane Airport Corporation (BAC) has commenced construction of an office and warehouse space for the Australian franchisor, BSR Group. The company – which services more than 220 retailers under the banners Betta Home Living, Furniture Zone, and RT Edwards – will occupy a consolidated 5600sqm warehouse and office headquarters at the airport’s Da Vinci educational and industrial precinct.

ATS 130

ATS 130

Retail Wire

JANUARY 9, 2023

Party City has been hurt by a shortage of helium, rising prices and changes in consumer behavior. The company is reportedly in talks to swap equity for shares with debt holders as it moves closer to filing for bankruptcy. Party City currently has about $92 million in cash against $1.8 billion in debt.

Consumer 130

Consumer 130

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Dive

JANUARY 9, 2023

The department store managed to maintain its guidance within its previous range, but its warning suggests that it lost market share, analysts say.

Department Stores 124

Department Stores Management Marketing 124

Retail Wire

JANUARY 9, 2023

Rite Aid CEO Hayward Doningan is leaving the company after three years on the job. She is being replaced on an interim basis by board member Elizabeth “Busy” Burr, effective immediately.

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Retail Dive

JANUARY 9, 2023

The athletics company raised its revenue expectations for the quarter, but it has a lot of inventory to clear through after the holidays.

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Retail Wire

JANUARY 9, 2023

The rate of inflation has slowed since June when consumer prices rose 9.1 percent year-over-year. High prices, however, remain a major concern for consumers and the companies that sell them goods and services. “The rise and fall of inflation is mostly symmetrical. It took 16 months to peak and now we expect it will take a like amount of time to get to a tolerable level,” said Nancy Tengler, CEO and chief investment officer with Laffer Tengler Investments.

Consumer 130

Consumer 130

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Retail Dive

JANUARY 9, 2023

The resale marketplace has stopped trading on the Nasdaq as a result of the deal.

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365 Retail

JANUARY 9, 2023

The metaverse, a virtual world that exists entirely online, is set to revolutionize the way we live and work in the UK. The term “metaverse” was first coined in Neal Stephenson’s 1992 science fiction novel Snow Crash, and refers to a virtual shared space that multiple users can access at the same time. The concept of the metaverse has been gaining traction in recent years, with companies such as Facebook and Google investing heavily in the development of virtual reality (VR) an

Accessories 111

Accessories Apparel Advertising Retail Marketing 111

Retail Dive

JANUARY 9, 2023

Heyward Donigan, who has led the company since 2019, is out and Elizabeth Burr has been named interim CEO.

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Dezeen

JANUARY 9, 2023

Celine creative director Hedi Slimane channelled "French elegance" when designing the latest Celine boutique in central Paris , which features expanses of brass and marble as well as Slimane-designed furniture. Located on Paris' Rue Saint-Honoré, known for its luxury shopping, the store sits within a 19th-century Haussmann building and connects to a Celine Haute Parfumerie store that was opened in 2019 and references old art deco perfumeries.

Boutique 108

Boutique ATS Accessories Fashion 108

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Mulesoft

JANUARY 9, 2023

Automate for Fast, Easy Customer Solutions That Accelerate Digital Initiatives Ready to unleash innovation together? Learn how you can empower everyone in your organization to automate anything, integrate data, and connect applications with MuleSoft. From IT to business teams, discover the tools and strategies to do more with less and deliver seamless customer experiences – […].

Customer Experience 101

Customer Experience 101

Retail Wire

JANUARY 9, 2023

Lululemon said it expects its report will show that its fourth-quarter profit margin fell between 0.9 percent and 1.1 percent. The yoga-inspired chain said customer traffic increased during the quarter.

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Shopify

JANUARY 9, 2023

Impulse buying accounts for between 40% and 80% of purchases. Are you encouraging impulse purchases in your store? Learn how in this article.

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Accounting 98

Retail Wire

JANUARY 9, 2023

Abercrombie & Fitch had previously anticipated a decline of between two and four percent in sales during the holiday season. The retailer raised its forecast and now expects to report a one to two percent year-over-year gain.

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Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Dive

JANUARY 9, 2023

Learn how retailers that leverage the power of a retail platform will stay on top.

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Retail Wire

JANUARY 9, 2023

Some employers have been pushing to get workers back to corporate offices full-time even though many employees remain reluctant to fully give up working from home. About five percent of working days were completely remote in 2019 and today that figure stands at around 30 percent, based on census data. “Many companies in recent months have insisted that people come back to the office five days a week, only to reverse that mandate within about a week after hearing that they’d lose their best

ATS 100

ATS 100

A1 Retail

JANUARY 9, 2023

Financial Highlights for Christmas. Strong sales performance with total LFL growth of +5.5%. Strong underlying growth in store sales were supported by the investment in a new website, which has continued to offer an easier shopping experience, showcasing both product and project inspiration, and a more immediate Click & Collect service in stores, with collections available within 1 hour.

Accessories 98

Accessories ATS Shopping 98

Retail Wire

JANUARY 9, 2023

HR cutbacks by major companies including Amazon.com, Meta, Twitter and Salesforce have added thousand of highly-qualified technology workers to the U.S. job pool. About 37 percent of laid-off workers found a new job within a month and 79 percent gained employment within three months.

Marketing 100

Marketing 100

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Advertising