Tue.May 13, 2025

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Inside Ebay’s Push to Become a ‘Fashion Destination’

Retail TouchPoints

There was a time when Ebay was effectively the only game in town for online resale, but the platform faces lots of competition today particularly in fashion, where newer competitors such as ThredUp, Poshmark and Rebag are rapidly gaining ground. Even more generalized platforms like Etsy, TikTok Shop and Facebook Marketplace have seen an influx of vintage fashion offerings as secondhand shopping has grown in popularity overall.

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Retail’s next era: Human-centric, not just high-tech

Inside Retail

Automation might take the spotlight as retail is redefined across Asia-Pacific, but empathy and understanding will win customers’ hearts. The real opportunity, concludes a report written by Glory and Inside Retail : Build smarter stores that serve, not just sell. The brands that lead the way will understand people and build stores that reflect how they move, feel, and decide.

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5 Steps to Data Quality: Long-Term Impact for Retail and Ecommerce

Retail TouchPoints

This sponsored content is brought to you by Melissa. In the fast-moving world of retail and ecommerce, where seamless logistics and personalized experiences are the norm, address data quality plays a quietly powerful role. From first impressions at checkout to last-mile delivery and ongoing customer engagement, clean and complete address data isnt just operationally helpful its essential to a retailers ability to scale efficiently and serve customers effectively.

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How AI experts see the future of e-commerce in the ChatGPT era

Inside Retail

When OpenAI rolled out shopping features within ChatGPT, it signalled more than just a product update, hinting at a potential transformation in how consumers discover, research and purchase products. In this AI-powered landscape , retailers are asked a critical question: If consumers no longer start their shopping journey on Google or Amazon, how will they find you?

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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BuyBuy Baby Returns as Beyond, Inc. Deepens Relationship with Kirkland’s

Retail TouchPoints

Beyond, Inc. and Kirklands have provided more details about the formers $5.2 million expansion of its existing credit agreement with the home dcor retailer. The additional capital will allow Kirklands to accelerate store conversions as it prioritizes the rollout of Bed Bath & Beyond Home and Overstock stores, along with supporting plans for Kirklands to open BuyBuy Baby and Bed Bath & Beyond True Blue stores.

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Timely match: G-Shock and Crocs in limited-edition collab

Inside Retail

Casios watch brand G-Shock has collaborated with Crocs to launch the Echo Wave Bundle, a one-of-a-kind footwear collection. Designed in a cream silhouette with a glow-in-the-dark finish, the time-telling shoes are customised to a flexible design of a detachable watch module and a modular watch case attached to a marbled ankle strap inspired by the G-Shock material.

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AI, loyalty and global growth dominate opening day of World Retail Congress 2025

Inside Retail

The opening day of the World Retail Congress started with a topic on everyones mind: tariffs. Welcoming nearly 1000 attendees to London on Tuesday morning, just a few hours after the US and China announced a 90-day pause in their trade war, WRC founder Ian McGarrigle noted that this years World Retail Congress is going to be one of the most important and timely meetings.

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Adidas investor to vote against chairman re-election

Retail Gazette

Investment firm Allianz Global Investors is set to vote against the re-election of chairman Thomas Rabe at Adidas’ annual general meeting (AGM) later this week. Allianz said that it would vote against the chair’s re-election to the sportswear giant’s supervisory board at its AGM on 15 May, referencing “overboarding” concerns.

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Wingstop heads Down Under, making Sydney debut this week

Inside Retail

US buffalo-style chicken wing restaurant chain Wingstop is opening its first Australian location in Sydney later this week. The restaurant is set to launch on May 17 at the corner of Sydneys Darlinghurst Road and Victoria Street. Steve Kehl will be leading the Australian team as country manager. He previously spent three years at Craveable Brands Oporto and Red Rooster and 13 years at KFC.

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Nestlé To Sell Perrier and All Other Water Brands

Retail Wire

Nestl has announced that it intends to sell Perrier and all its other water brands. Reuters is reporting that the retail giant has commissioned the Rothschild bank to sell off its entire water division, as the company looks to “refocus” on other brands. “Under new CEO Laurent Freixe, Nestl has been trying to narrow its focus to roughly 30 of its 2,000 brands, prioritising labels including Kit-Kat chocolate wafer bars, Nescafe coffee, NAN infant formula and Maggi noodles and sea

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Former Dan Murphy’s boss teams with wine critic in new retail concept

Inside Retail

Olivers Wines, the online wine retail platform founded by wine critic Jeremy Oliver, is making its move into physical retail in partnership with former Dan Murphy’s boss Tony Leon. The pair are currently scouting locations in Melbournes inner suburbs for the first store, with plans to expand into Sydney and Brisbane in the coming years. According to Oliver, the physical stores will function as multi-purpose spaces, combining a wine bar, event areas, and an education hub, all closely integr

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Exploring the Best in Caffeine-Free Coffee

365 Retail

Many people love the taste of coffee, but not everyone wants the buzz that comes with it. Some drinkers might be sensitive to caffeine, while others simply enjoy a cup later in the day without risking their sleep. Thankfully, theres a whole world of caffeine-free coffee out there. Lets take a closer look at what it is, what makes it different, and some of the best options available today.

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Kohl’s paperwork reveals board member left due to governing concerns, lack of transparency

Retail Dive

Emails show that Christine Day resigned from her board role due to a disagreement with the company — a disparity from a previous SEC filing.

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Earning in the Metaverse in 2025: Top 5 Ways to Monetise Your Time in Virtual Worlds

365 Retail

In 2025, the metaverse has evolved from a tech buzzword into a living, breathing digital economy. With millions of users actively spending time in immersive environments, the potential to earn money without leaving your virtual space is not only real its expanding rapidly. From renting out digital real estate to designing in-game assets and hosting virtual events, the opportunities to monetize time in metaverse platforms like Decentraland, Roblox, and The Sandbox are growing every quarter.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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McDonald’s Hiring Blitz Will Add 375,000 New Employees This Summer

Retail Wire

McDonalds has a bold plan to hire 375,000 U.S. employees this summer. On top of that lofty goal, the fast-food behemoth wants to open 900 new locations in the U.S. within two years, bringing the number of restaurants to 50,000 total. President of McDonald’s USA, Joe Erlinger, announced the plan at a new store in Columbus, Ohio, alongside Department of Labor Secretary Lori Chavez-DeRemer and Ohio Lt.

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M&S confirms personal data stolen in cyber attack

Retail Gazette

M&S has confirmed that personal customer data was stolen as part of the ongoing cyber attack that has disrupted the retailer’s operations for over three weeks. The retailer assured customers that the stolen data does not include payment details, card information, or account passwords, and there is no evidence that the data has been shared.

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Dollar General Leads the Way in Community Giving With Historic Literacy Donation

Retail Wire

Dollar General ‘s Literacy Foundation has announced a record-setting, one-day donation of over $13.2 million to support adult, family, and summer reading programs across the United States. In a press release , Dollar General revealed that these substantial grants will support more than 1,200 public schools, libraries, and nonprofit organizations in furthering their literacy programs.

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Maison de Sabre pursues global expansion despite retail volatility

Inside Retail

Australian retailer Maison de Sabre is expanding into international markets despite a challenging Australian retail environment. The luxury chain has continued its global expansion with six new pop-up stores across Paris, Japan, New York and Milan. Now, the brand says it plans to launch a flagship store at Le Bon Marche in Paris, with stores slated to open in Shinjuku, Shibuya and Omotesando.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Fetch To Partner With Dollar General Media Network, Giving Brands the Chance To Get ‘Products Into Carts’

Retail Wire

It looks like Dollar General is set to strengthen its position in the retail media network market, according to recent news. In a May 13 press release put forth by Fetch a rewards, gaming, and receipt-submission app the company indicated it was entering into a partnership with Dollar General, more specifically the dollar store’s retail media network (Dollar General Media Network, or DGMN).

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Data: Consumer spending intentions plunge to two-year low

Retail Gazette

UK consumer confidence has dipped for the second consecutive quarter, with more people now saying they feel worse off and intend to spend less than at any point since 2023. PwC’s spring 2025 data shows consumer sentiment fell from -8 in January to -12 by the end of March its lowest level since September 2023 and the lowest under the new government.

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7 KPIs to Track & Harness Your Retail Store Performance

RETAIL MANAGEMENT SOFTWARE

Retail continues to evolve rapidly. According to the National Retail Federation (NRF), U.S. retail sales are projected to reach between $5.23 and $5.30 trillion in 2025, marking a growth of 2.5% to 3.5% compared to the previous year. But with rising competition, inflationary pressure, and shifting customer expectations, measuring success through retail KPIs is more critical than ever.

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Kite Realty, GIC Acquire Retail Component of Legacy West in Metro Dallas for $785 Million

Shopping Center

Plano, Texas A partnership between Indianapolis-based Kite Realty Group and Singapores GIC has acquired the 344,000-square-foot retail portion of Legacy West, a mixed-use development located in Plano. The $785… The post Kite Realty, GIC Acquire Retail Component of Legacy West in Metro Dallas for $785 Million appeared first on Shopping Center Business.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Ikea retail boss: Our Oxford Street store is ‘not just a marketing investment’

Retail Gazette

Ikea retail boss Stefan Vanoverbeke hasdefended the retailers new Oxford Street store , stating its not just a marketing investment. The Swedish furniture giant, known for its big box suburban stores, unveiled its long-awaited small format concept along Londons busiest shopping street at the end of last month. The 5,800sqm store at 214 Oxford Street, which was formerly Topshop’s London flagship, spans three floors and includes a showroom of inspiration roomsets, a market hall and a 130-sea

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A New Frontier for Network Engineers: Agentic AI That Understands Your Network

Cisco Retail

Learn how to use the Model Context Protocol (MCP) to inject structured knowledge into a Large Language Model (LLM) at runtimeautomatically and programmatically.

ATS
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Revolution Beauty cuts profit guidance as sales plunge

Retail Gazette

Revolution Beauty saw sales plunge in its latest trading update, following the rationalisation of its products. The beauty giant said it expected to pull in underlying adjusted EBITDA of between 6m and 6.5m for the year ended 28 February, after growing its pre-tax profit to 11.4m last year, with adjusting items including an adjustment for stock provision charges related to its non-strategic stock of 9.2m.

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Flat-pack flip flops mark Ikea’s 50th anniversary in Australia

Inside Retail

Home furniture Ikea has introduced a limited-edition flat-packed flip-flop to celebrate its 50th anniversary in Australia. Featuring a design that combines Scandinavian style with Australian culture, the Ikea flip flops flat-pack box contains a tool, with two parts of a yellow strap and a blue sole, which requires a three-step assembly process. What better way to thank our loyal customers, young and old, than with the bespoke, Ikea flip flop a playful blend of Swedish design and the Australian

ATS
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Staples Streamlines Fulfillment with Warehouse Management Solution

Retail TouchPoints

Over the past 18 months, Staples has implemented a Manhattan Associates cloud-native warehouse management solution at nine of its U.S.-based B2B fulfillment locations, and the retailer plans to deploy the Manhattan Active Warehouse Management (WM) technology at a total of 14 fulfillment centers by the end of 2026. The entire Staples U.S. fulfillment network encompasses 6,000 associates who pick, pack and ship 2.5 million units daily from 36 fulfillment centers and 220 delivery locations, utilizi

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Nautical Bowls forging ahead to 20+ stores

Inside Retail

US acai chain Nautical Bowls has a plan of more than 20 stores to open in Australia by the end of 2025. The business, which launched on the Gold Coast in December 2023, has nine stores open and three under construction. Dean Lightfoot, area developer for Nautical Bowls Australia, said three stores have opened this year across Sydney, Melbourne and Perth.

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Trader Joe’s Reveals New, Limited-Time Products Including Soda-Flavored Cookies and Pretzel Buns

Retail Wire

Trader Joe’s has revealed a series of new, limited-time products, including a sweet and savory combo of soda-flavored cookies and the perfect burger topper. Per food blogger Markie Devo , the grocery chain is releasing a series of sweet and savory grocery items this month, guaranteed to turn shoppers’ heads. Some of these include Root Beer Float Pieces and a four-pack of Pretzel Buns.

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Eco-friendly cleaning product company Blueland lands in over 1,800 Target stores

Retail Dive

The company is bringing nine plastic-free products and exclusive scents to the mass merchant’s stores and website.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.