Inside Retail

MAY 2, 2023

There was huge momentum behind the ‘shop local’ movement over the last few years, as consumers were restricted to certain locations during Covid-19 lock-downs, and felt connected to the success and survival of local businesses. This was partly measured by 2021 research from Shopper , with 62 percent of customers making an effort to support local businesses, and one in three Australians feeling closer to their local community during this period.

Returns 293

Returns Shopping Location Promotions 293

Retail TouchPoints

MAY 2, 2023

Barnes & Noble associates at the retailer’s flagship store at Union Square in New York City have filed for a union election with the National Labor Relations Board (NLRB), seeking representation with the Retail, Wholesale and Department Store Union (RWDSU). This is the third union filing in the past month at the company’s stores, with the other two being in Hadley, Mass. and at Rutgers University, which is operated by Barnes & Noble College Booksellers , a separate company.

Department Stores 279

Department Stores Wholesale Management Location 279

Inside Retail

MAY 2, 2023

Trans-Tasman electronics retailer JB Hi-Fi says sales momentum continued to “moderate” during the third quarter from the previous elevated levels. For the three months to March 31, comparable sales in its Australian business were down 0.1 per cent while total sales grew 0.8 per cent. In its New Zealand business, both comparable sales and total sales increased by 10.8 per cent however The Good Guys subsidiary has reported a decline of 3.8 per cent.

Consumer 242

Consumer Marketing 242

Retail TouchPoints

MAY 2, 2023

The Container Store has debuted its Closet Clean Out resale program for apparel and accessories, powered by the ThredUp Resale-as-a-Service solution. Additionally, footwear and apparel retailer Sam Edelman has launched its ReLove resale initiative with support from the Archive platform. Known for its closets and organizational solutions, The Container Store’s program is unusual in accepting products for resale from categories that it doesn’t sell.

Payment Services 246

Payment Services Apparel Shipping Accessories 246

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

MAY 2, 2023

Sustained levels of retail sales delivered a “robust” third quarter for shopping mall operator Vicinity Centres. For the three months to March 31, sales in stores across the company’s portfolio rose by 13 per cent year on year and strong tenant demand drove an increase in leasing deals. The company completed 249 leasing deals during the quarter, a figure buoyed by positive growth in footfall in the operator’s CBD properties.

Apparel 237

Apparel Shopping Marketing ATS 237

Retail TouchPoints

MAY 2, 2023

Full Harvest , an online marketplace for commercial buyers and sellers of fresh products, will now handle all grades of produce — from USDA Grade 1 to surplus and imperfect. The platform, which already has helped growers sell more than 85 million pounds of surplus and imperfect produce, aims to digitize the entire produce supply chain and provide valuable data and insights that are critical to solving the food waste problem.

Management 239

Management Consumer Shopping ATS 239

Retail TouchPoints

MAY 2, 2023

1-800-Flowers.com , known for curing gift-giving headaches for millions of people, has bought itself a present: the SmartGift intelligent gifting solution. SmartGift enables brands and corporations to engage consumers, employees and prospects by providing a premium digital gifting experience within a unified platform, allowing users to send, track and manage gifts and recognition campaigns.

Management 229

Management Consumer Customer Experience Marketing 229

Inside Retail

MAY 2, 2023

Throughout the last few years we’ve seen worker movements taking hold in the workplace, as represented by the great resignation and quiet quitting. These movements are largely based on a general feeling of dissatisfaction with work-life balance and wages, and wanting to make changes to improve that balance. And while it’s largely been employee-led, recently we’ve seen a large number of chief executives stepping down themselves.

Beauty and Health 130

Beauty and Health Management Accounting Returns 130

Retail TouchPoints

MAY 2, 2023

As National Small Business Month kicks off, some of the biggest names in U.S. commerce — including Walmart , Amazon and Meta — are touting how they support SMBs and introducing new tools and services to help them survive and thrive. To understand the current mindset of small-business owners given the challenging economic climate, Amazon conducted a poll in partnership with Walker Sands.

Grocer 225

Grocer Advertising Shipping Accounting 225

Inside Retail

MAY 2, 2023

On Savile Row, the London street long celebrated for turning out sharp suits, tailors have been racing to prepare the red and gold uniforms that will feature in Britain’s first coronation for 70 years, adorned with the new insignia of King Charles. The salesrooms have been busy too, as customers arrive to collect such uniforms as well as suits for people who will be guests this Saturday for one of the country’s most elaborate ceremonial occasions.

Fashion 130

Fashion Returns ATS Accessories 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

MAY 2, 2023

Tuesday Morning has received permission from a bankruptcy judge to wind down its operations after nearly 50 years in business despite an objection from one of its investors. The retailer started closing 250 locations earlier this year, pursuant to its plan to exit Chapter 11 with a much smaller footprint, and began the process of shuttering the remaining locations on May 1.

Merchant Services 211

Merchant Services Finance Location Planning 211

Inside Retail

MAY 2, 2023

Employers are out of touch with employee expectations. Well, stop the press. I’m fairly sure that this has been going on since the industrial revolution. Of course they are – there’s a natural disconnect between senior executive priorities and the priorities of the workforce. In fact, their roles, reporting lines and rewards are so often opposed, you’d be forgiven for thinking we designed it to guarantee a disconnect.

ATS 130

ATS Management Returns Employee Engagement 130

Retail TouchPoints

MAY 2, 2023

PetSmart will offer same-day delivery from nearly 1,500 stores across the U.S. via an expanded partnership with Instacart , following a successful launch in more than 150 PetSmart stores in Canada. Shoppers can order food, treats, toys and even large items like dog crates, cat towers and aquariums for delivery in as fast as one hour by visiting Instacart’s PetSmart page or selecting the PetSmart storefront on the Instacart app.

Planning 207

Planning Shopping ATS Customer Experience 207

Retail Focus

MAY 2, 2023

Designing luxurious living spaces is an exciting process that requires a balance of creativity, innovation, and practicality. In today’s world, the latest trends in house and garden design reflect a desire for comfort, functionality, and sustainability, with a focus on creating spaces that are both visually stunning and practical. Homeowners are looking for ways to make their homes and gardens more livable, enjoyable, and environmentally responsible, while also incorporating the latest tec

Outdoor 130

Outdoor Promotions 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

MAY 2, 2023

ChatGPT has been criticized for sometimes getting facts wrong. It has not just gotten them wrong in some cases, it has made them up. These so-called AI hallucinations could potentially be dangerous to individuals who rely on search results to make personal or professional decisions. “If you don’t know an answer to a question already, I would not give the question to one of these systems,” said Subbarao Kambhampati, a professor at Arizona State University.

ATS 130

ATS 130

A1 Retail

MAY 2, 2023

An impressive Wren Kitchens showroom in St Helens, Ravenhead Retail Park, has officially opened its doors on Friday 28th April, 2023. The store is the kitchen retailer’s 109th UK showroom, continuing Wren Kitchens exciting global expansion, as new showrooms have sequentially opened across the northeast coast of the United States. The store can be found at Unit 10, Ravenhead Retail Park, WA9 1JF.

Management 105

Management ATS 105

Retail Wire

MAY 2, 2023

General Mill is launching Kit Kat Cereal nationwide this month with a standard box selling for $5.69. The cereal, like the candy bar, is coated and has a crunch to it. The box is designed to look like the red wrapper that goes around the candy.

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100

Retail Times

MAY 2, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Who Gives A Crap, the eco-friendly toilet paper brand, has announced it is now available in 240 Waitrose stores and waitrose.com, marking its national debut in a UK supermarket. With a total of four different product SKUs available across stores up and down the UK, including the York, Southampton and Canary Wharf branches, Who Gives A Crap is celebrating

Supermarket 98

Supermarket 98

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

MAY 2, 2023

Burger King’s first-quarter same-store sales rose 8.7 percent. Tim Hortons’ same-store sales in its home market of Canada were up 15.5 percent. The performance of the two chains helped drive better-than-expected results for Restaurant Brands International. “This is one of the best results we’ve had in a really long time,” said Restaurant Brands CEO Josh Kobza.

Marketing 100

Marketing 100

Cisco Retail

MAY 2, 2023

For nearly 20 years, I’ve been fortunate to interact daily with Cisco’s account teams and financial services customers across different industry segments, institution sizes, and geographies.

Accounting 98

Accounting 98

Retail Wire

MAY 2, 2023

Australia plans to effectively ban vaping in the country over concerns that it is contributing to an increase in smoking among young people. “We were promised this (vaping) was a pathway out of smoking, not a pathway into smoking,” said Australia’s health minister, Mark Butler.

Planning 100

Planning 100

Cisco Retail

MAY 2, 2023

As companies ‘rewire’ for digital solutions and move away from a hardware-centric environment to a more software-centric one in a cloud-enabled space, we can tackle some of the biggest pain points in … Read more on Cisco Blogs

Customer Experience 98

Customer Experience 98

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

MAY 2, 2023

Bankers running the sale of Subway have given private equity firms looking to acquire the sandwich chain a $5 billion financing plan to make it happen. Final bidders for the chain include Bain Capital, TPG, Advent International, TDR Capital, Goldman Sachs and Roark Capital. Some of the firms are holding talks about fielding a joint bid.

Finance 100

Finance Planning 100

Cisco Retail

MAY 2, 2023

It is with great excitement that I’m able to share updates on a few Cisco and Google joint development efforts that combine innovative technologies from each company into solutions that help improve o… Read more on Cisco Blogs

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96

Retail Wire

MAY 2, 2023

Francesca’s has acquired Richer Poorer, a direct-to-consumer brand that sells apparel basics to Gen Z consumers. Richer Poorer is expected to inform Francesca’s digital strategy and give it access to wholesale accounts and younger consumers it does not currently have.

Wholesale 100

Wholesale Apparel Accounting Consumer 100

Cisco Retail

MAY 2, 2023

With HIMSS23 now behind us, I would like to take the opportunity to reflect back on the insightful discussions we had with healthcare leaders around the evolving role of technology.

ATS 92

ATS 92

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

MAY 2, 2023

Excess inventory led Target to discount goods in 2022, cutting the retailer’s profitability. It also took a toll on CEO Brian Cornell’s compensation, which fell to $17.7 million last year, down from $19.8 million in 2021.

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LS Retail

MAY 2, 2023

©2023 Women Entrepreneurs Grow Global Who doesn't want to make the world a better place? Founder of OMSutra, Jyoti Jaiswal, will be talking about how to get started and weave in positivity and consciously crafted design to make her point. Join Jyoti and wegg® free of charge on Wednesday, May 3rd at 11 AM CT. To learn more and to register, visit: [link].

ATS 98

ATS 98

Retail Dive

MAY 2, 2023

The change will go into effect on June 1 and comes shortly after the retailer said it would limit how many birthday gifts could be shipped to one address.

Shipping 106

Shipping 106

Cisco Retail

MAY 2, 2023

International Girls in ICT Day is a global movement encouraging girls and young women to pursue science, technology, engineering, art and math (STEAM) education and careers.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience