Retail TouchPoints

MAY 11, 2023

Dollar General is beefing up its supply chain with of its first ground-up, dual facility in Blair, Neb. and two permanent regional distribution hubs in Newnan, Ga. and Fort Worth, Texas. The off-price retailer also is planning to expand its existing Jonesville, S.C. and Amsterdam, N.Y. facilities. The recently opened Blair facility combines the efficiencies of both traditional and DG Fresh supply chain networks as part of the retailer’s strategic, multi-phased shift to self-distribution of froze

Planning 280

Planning Customer Experience Location Marketing 280

Inside Retail

MAY 11, 2023

Berkshire Hathaway-owned Dairy Queen is exploring options to expand in new markets, including Australia and Taiwan, the company’s CEO said, even as geopolitical concerns with China simmer. Owned by Warren Buffett’s Berkshire Hathaway since 1998, the fast-food chain counts China as its second-largest market, operating more than 1250 stores there out of more than 7,000 worldwide.

Marketing 243

Marketing ATS 243

Retail TouchPoints

MAY 11, 2023

Best Buy is the latest retailer attempting to capitalize on the 61% of consumers who have up to four subscriptions. My Best Buy Memberships , which will launch nationwide on June 27, is a new suite of membership options designed to give consumers more flexibility based on their technology needs, budget and lifestyle. The expanded program includes three tiers — My Best Buy, My Best Buy Plus and My Best Buy Total — with each offering different benefits, such as members-only pricing and deals, ac

Shipping 273

Shipping Checkout Consumer ATS 273

Retail Wire

MAY 11, 2023

Adidas CEO Bjoern Gulden said the company plans to sell some of its Yeezy stock and donate part of the proceeds to international organizations. The athleticwear ended sales of the brand last year after Ye, formerly known as Kanye West, made a series of antisemitic comments. Ye will still be entitled to 15 percent of the sales of all Yeezy merchandise.

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Planning 242

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MAY 11, 2023

As the CEO of ChatGPT developer OpenAI prepares to testify before the U.S. Senate next week about potential regulation surrounding generative AI, Google leaned into the tech at its annual I/O conference for developers , announcing plans to use generative AI to enhance a number of its core experiences, including search. Other announcements included plans to open up its ChatGPT competitor Bard to the world (no more waitlist), more immersive Maps experiences and new capabilities for Google Cloud cu

Shopping 240

Shopping Accounting Advertising Consumer 240

Inside Retail

MAY 11, 2023

While some Aussies are altering their habits as cost of living pressures mount, coffee is still viewed as an essential for many. While they might cut back on specialty brews from their local cafe, customers are still eager to spend on a premium product and experience, and invest in equipment and beans to make coffee at home. According to Ibisworld , the market size of the coffee industry in Australia is valued at $8 billion – and is forecasted to increase by about 2.1 per cent each year, to $11.

Wholesale 238

Wholesale Location Planning Management 238

Inside Retail

MAY 11, 2023

H&M recently revealed plans to revamp the shopping experience at its flagship store in Orchard Building, Singapore, along with the launch of a new lifestyle brand in the market in the third quarter of 2023. According to managing director and regional manager in South Asia, Oldouz Mirzaie, the pandemic has accelerated digitalisation across the board and this has made the company recognise the need to transform and rethink faster.

Fashion 130

Fashion Accessories Shopping Marketing 130

Retail TouchPoints

MAY 11, 2023

Machine learning-powered ecommerce payments provider Rokt has launched Rokt Payments Marketplace. The tool is designed to enable ecommerce businesses to unlock a new revenue stream on their payment page by presenting shoppers with relevant credit card and payment-related offers in a customizable and native placement. The offering aims to maximize revenue opportunities by converting static, fixed real estate into a flexible experience that’s tailored to each individual, based on the card offer or

Payment Services 199

Payment Services Checkout ATS Consumer 199

Inside Retail

MAY 11, 2023

As Australian retailers see consumers returning to in-person shopping, the drive to present eye-catching fitouts to a digital-savvy customer base has become critical in strengthening brands and creating unique and immersive shopping experiences. More than anything else, large-scale high-tech dazzling displays are now drawing customers into retail outlets, offering an enhanced shopping experience exposing customers to promotions, deals and a greater range of products than retailers could comforta

Consumer 130

Consumer Promotions Shopping Returns 130

Retail Wire

MAY 11, 2023

Best Buy has lowered the price of its Totaltech membership program from $200 to $179.99 a year. The consumer electronics chain has also debuted tiers to the program, including a free option. “We’re excited about introducing a new tier of membership that we believe leverages the insights that we gained around member pricing being really important and really attractive to a lot of members and making that available to a much wider swath of customers,” said Patrick McGinnis, Best B

Consumer 130

Consumer 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

MAY 11, 2023

Wellbeing at work is being taken more seriously by many businesses these days. After all, recent research has shown that more than a quarter of Generation Z workers – those born between 1997 and 2012 – seek out workplace benefits that help them cope with stress. This includes nap pods, meditation rooms and massage chairs. The focus on sleep is important.

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ATS 130

Retail Wire

MAY 11, 2023

Advisers to the Food and Drug Administration (FDA) voted unanimously to support the sale of the Opill birth control medication over the counter (OTC). Opill would become the first oral contraceptive approved for OTC sale in the U.S. if the FDA approves it.

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Inside Retail

MAY 11, 2023

About a decade ago, Google ran an experiment to explore the hypothesis that management does not impact individual performance. The results were interesting – not only did it prove that good managers significantly impact performance, but that removing managers altogether created cultural disconnection and an almost immediate drop in performance. What was the magic ingredient that was missing when managers were removed from the equation – or poor managers were left in the equation?

Management 130

Management Promotions ATS 130

Retail Wire

MAY 11, 2023

An advisory group to the Centers for Disease Control and Prevention is expected to advise the federal government to add Cronobacter sakazakii to the pathogens tracked by local and state health departments. The bacteria was tied to infants becoming ill last year, leading to an infant formula shortage in the U.S. that lasted months.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

MAY 11, 2023

The move by seasoned retailer Brett Blundy to takeover discount fashion retail Best & Less (B&L) resulted in plenty of headlines for the reason that the bid was lower than what the company’s shares were trading at. The fact that the board accepted the lowball offer had many questioning what Blundy and Ray Itaoui have in store for the brand.

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Apparel Fashion Accessories Consumer 130

Retail Wire

MAY 11, 2023

The percentage of workers satisfied with their jobs rose to 62.3 percent in 2022, up from 56.8 percent in 2020, according to data from the Conference Board. The percentage of satisfied with their jobs was at the highest level in 36 years, with the happiest workers being those who split work between their homes and offices.

ATS 100

ATS 100

Cisco Retail

MAY 11, 2023

Cisco Networking Academy is celebrating 25 years of educating the learners who connect the world. This is one story that illustrates the power of partnerships for an inclusive future for all.

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Retail Wire

MAY 11, 2023

Hy-Vee has launched a new Healthy You subscription plan that gives members access to dietitians and wellness services for $99 monthly. Subscribers get two 30-minute appointments each month with a dietitian who creates a personalized program for them. Members also have access to online fitness and wellness classes.

Planning 100

Planning 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

MAY 11, 2023

Cathy Smith, most recently chief financial officer at Bright Health Group, is taking the job left open by Anne Bramman last year.

ATS 115

ATS 115

Retail Wire

MAY 11, 2023

Wholesale prices for the 12 months ending in April were 2.3 percent, the lowest annual rate going back to 2021. The annual rate was 2.7 percent at the end of March.

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Wholesale ATS 100

Cisco Retail

MAY 11, 2023

On April 2023, the Department of Homeland Security (DHS) Cybersecurity & Infrastructure Security Agency (CISA) released their Zero Trust Maturity Model Version 2.

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Retail Wire

MAY 11, 2023

Amazon.com believes that the combination of competitive pay and benefits is enough to keep its workers from trying to form unions at its facilities.

ATS 100

ATS 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

MAY 11, 2023

Stores and malls are especially vulnerable to random attacks like the recent killing of eight people at the Allen Premium Outlets in Texas.

ATS 103

ATS 103

Cisco Retail

MAY 11, 2023

Co-authored by Oliver Tuszik , SVP of Global Partner Sales and GM Routes to Market Behind every great Cisco solution are the greatest engineers in the world.

ATS 94

ATS Marketing 94

Retail Dive

MAY 11, 2023

Ad placements will come with a “sponsored” label similar to conventional search as the AI race kicks into high gear.

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Cisco Retail

MAY 11, 2023

Artificial Intelligence is no longer science fiction. AI tools such as OpenAI’s ChatGPT and GitHub’s Copilot are taking the world by storm.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

MAY 11, 2023

Jean-Christophe Flatin will take the helm at the Swedish oat milk company on June 1, while current leader Toni Petersson will transition to co-chairperson of the board of directors.

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ATS 82

Cisco Retail

MAY 11, 2023

What do you get when a massively distributed workforce tries to securely connect to a massively distributed set of applications? Massive complexity.

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Retail Dive

MAY 11, 2023

CEO Bjørn Gulden said Thursday that burning the $1.3 billion worth of products was not the solution.

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Planning 103

Cisco Retail

MAY 11, 2023

Good things come to those who wait, as do great products that continuously deliver incremental value to their customers.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience