Retail TouchPoints

APRIL 9, 2021

In a surprisingly lopsided outcome, workers at BHM1, the Amazon fulfillment center in Bessemer, Ala., rejected the opportunity to join the Retail, Wholesale and Department Store ( RWDSU ) union. Amazon had vigorously opposed the prospect of unionization, and its victory deals a major setback to organizing efforts at the company, which employs 1.3 million people worldwide with more than 950,000 workers in the U.S. alone.

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Fulfillment Department Stores Wholesale ATS 325

Retail Focus

APRIL 9, 2021

McArthurGlen Designer Outlet Cheshire Oaks will continue to expand its retail selection with the arrival of premium fitness brand lululemon, ahead of its highly-anticipated reopening this month. Renowned for its original and inventive activewear offering, lululemon will open at Cheshire Oaks on April 12 th as the centre reopens to the public. Founded in Vancouver, Canada, lululemon is an experiential sportswear brand, offering innovative products for yoga, running, training and other sweaty pur

Apparel 233

Apparel Management Shopping ATS 233

Retail TouchPoints

APRIL 9, 2021

Like many others, retail is currently in its most testing period, yet buy online, pick up in-store (BOPIS) is currently revolutionizing the modern-day retail experience. BOPIS is a hybrid shopping experience allowing customers to buy items online and then pick them up in a physical store. BOPIS helps retailers provide a more accurate stock inventory and better visibility of the stock, keeping supply chains running smoothly.

Sporting Goods 306

Sporting Goods Returns Shopping Apparel 306

Retail Focus

APRIL 9, 2021

On Monday 12th April, Frasers Group plc will open the doors for the very first time to Frasers Wolverhampton, a dynamic 34,000sq ft retail destination in the heart of the city. Designed as an inspirational place to meet, explore and shop; Frasers boasts a range of beauty, fashion, premium and contemporary accessories and designer childrenswear. Frasers will also feature homewares in an interactive Frasers House area of the store, and a vibrant new restaurant that will open at a later date in li

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Accessories Fashion Shopping Location 226

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

APRIL 9, 2021

Afterpay and Adyen are working together to offer Afterpay’s buy now, pay later (BNPL) services to retailers. Merchants on Adyen can offer Afterpay in the UK, the U.S., Canada, Australia and New Zealand. The solution provider duo’s first partner will be British footwear brand Hunter , which will now let its customers pay for purchases in up to four installments.

Merchant Services 298

Merchant Services Payment Services Checkout Management 298

Inside Retail

APRIL 9, 2021

A bra design competition that was supposed to raise money to help those affected by breast cancer has instead resulted in lingerie brand Berlei being accused of cultural appropriation after it chose a design featuring Aboriginal symbols created by a non-Indigenous artist as one of the winners. Berlei, a global lingerie brand owned by HanesBrands Inc, launched the inaugural Pink Bra Project Design Awards in partnership with Breast Cancer Network Australia in March.

Planning 195

Planning Accounting Accessories Fashion 195

Tokinomo

APRIL 9, 2021

The last mile is the hardest, but it is also the most rewarding. This is also true in retailing. While retailers focus on getting their customers inside the shops, they forget about the most important part: last mile advertising.

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Advertising ATS Shopping 143

Retail TouchPoints

APRIL 9, 2021

BJ’s Wholesale Club President and CEO Lee Delaney died unexpectedly on April 8 due to presumed natural causes. Bob Eddy, EVP, Chief Administrative and Financial Officer, has been named Interim CEO by the Board of Directors, effective immediately. Delaney was promoted from EVP and Chief Commercial Officer to President in September 2019 , and took on the CEO role in February 2020.

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Wholesale ATS Promotions Consumer 264

Retail Wire

APRIL 9, 2021

Fast Retailing, parent company Uniqlo, announced that it posted a profit of $1.53 billion for the six months through February. The retailer expects further improvements going forward, but has seen some supply chain disruptions after two factories it uses in Myanmar were closed due to fires that happened as civil unrest continues following a military coup.

Consumer 130

Consumer 130

Retail TouchPoints

APRIL 9, 2021

eBay is hosting a series of in-person product authentication events for collectors across the country to promote its new online Authenticity Guarantee program, which rolled out in October 2020. Sneaker, watch and trading card collectors can have items authenticated in drive-thru stations in five U.S. cities this month and next, mirroring the authentication practice eBay offers online across these categories.

Promotions 250

Promotions Accounting Marketing ATS 250

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

APRIL 9, 2021

Early results being tabulated by the National Labor Relations Board shows about 70 percent of workers at an Amazon.com warehouse in Alabama have voted against being represented by the Retail, Wholesale and Department Store Union. “Our system is broken, Amazon took full advantage of that, and we will be calling on the labor board to hold Amazon accountable for its illegal and egregious behavior during the campaign,” Stuart Appelbaum, president of the union, said in a statement.

Department Stores 130

Department Stores ATS Wholesale Accounting 130

Retail Focus

APRIL 9, 2021

The struggles of the UK high street and the acceleration of retail sales from ‘bricks to clicks’ have never been more apparent than during the Covid-19 pandemic. With consumer use of e-commerce said to have accelerated by up to five years in the first UK lockdown, some retailers were initially left floundering as panic buying ensued and supply chains were challenged to keep shelves stocked, as well as extend their home delivery capabilities.

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Returns Retail Marketing Marketing Consumer 130

Retail Wire

APRIL 9, 2021

Amazon.com is moving its annual Prime Day event to June, according to sources reported to be familiar with the matter. The retail and technology giant declined to either confirm or deny any changes to plans for the company’s 2021 multi-day sales promotion for Amazon Prime members. Amazon held Prime Day in July until last year when it made the decision to push the event back due to challenges created by the novel coronavirus pandemic.

Promotions 130

Promotions Planning 130

Talking Retail

APRIL 9, 2021

Snacking company Pladis is launching three limited edition Jacob’s Mini Cheddars variants inspired by “best-loved regional cheeses”. The new flavours include Ploughman’s Cheshire Cheese (England), Strathdon Blue Cheese (Scotland) and Dragon’s Breath Chilli Cheddar (Wales) and will be available from 19 April in 6x25g multi-packs (£1.79). The Scottish and Welsh flavours also feature new logos.

ATS 119

ATS 119

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

APRIL 9, 2021

The numbers of Americans who filed first time unemployment claims rose to 744,000 last week as companies continue to cut jobs even as more citizens receive their stimulus checks, get vaccinated against COVID-19 and have a brighter outlook about the future. Around 18.2 million Americans received some form of jobless assistance from government sources during the week ending March 20.

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Hyken

APRIL 9, 2021

This week we feature an article by Vihar Naik a writer for CallHippo , a cloud-based Intelligent virtual phone system for business & enterprise. He writes about skills everyone should have to communicate effectively with clients. Did you know 90% of Americans consider customer service as the key factor when deciding whether to do business with a company?

Customer Experience 115

Customer Experience ATS 115

Retail Wire

APRIL 9, 2021

Costco has made the decision to reopen food courts inside its clubs as it loosens restriction put in place to protect workers and members from COVID-19. Costco CFO Richard Galanti said the chain will gradually reopen the popular stopping point at its clubs over time. “The food courts work. They’re one of the things we’re known for,” Mr.

ATS 100

ATS 100

365 Retail

APRIL 9, 2021

Facebook has removed more than 16,000 groups trading in fake and misleading reviews following pressure from the UK’s competition watchdog. The Competition and Markets Authority (CMA) said the technology giant had made “significant changes” following its investigations last year, as online shopping became ever more vital during coronavirus lockdowns.

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Shopping Marketing 111

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

APRIL 9, 2021

Dick’s Sporting Goods’ House of Sport concept store is more than 100,000-square-feet, making it the largest operated by the retailer. “The vision that I laid out for this concept was that we wanted to build the store, … the experience, that would put Dick’s Sporting Goods out of business,” said Ed Stack, Dick’s executive chairman and chief merchant.

Sporting Goods 100

Sporting Goods 100

Retail Dive

APRIL 9, 2021

The famous Upper West Side grocery store teamed up with the footwear brand for its "Foot the Bill" initiative aimed at supporting local businesses.

ATS 113

ATS 113

Retail Wire

APRIL 9, 2021

McDonald’s is closing hundreds of its restaurants located inside of Walmart stores, leaving only 150 of what had once been about 1,000 in operation.

Location 100

Location 100

Retail Dive

APRIL 9, 2021

The retailer compromised treasured assets and took on new leverage as COVID-19 created financial turmoil. The new capital helps turn back the clock.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

APRIL 9, 2021

Kim Kardashian West, who launched her Skims Shapewear brand in 2019, has seen its valuation rise to $1.6 billion after a $154 million in new funding.

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Star Miconics

APRIL 9, 2021

Top 15 KPBS Podcasts KPBS provides stories that make us think, help us dream, and keep us connected. Contents [show] ?About this list & ranking KPBS Podcasts San Diego News Now KPBS Midday Edition San Diego Conversations The Parker Edison Project KPBS Roundtable Port of Entry Cinema Junkie Incoming KPBS Investigates Device Rad Scientist My First Day […].

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Talking Retail

APRIL 9, 2021

Nisa partners are bringing back the symbol group’s Meal for Tonight promotion. The deal comprises a Co-op Stuffed Crust Cheese Feast or Double Pepperoni pizza, one side dish – Co-op Garlic Doughballs 12pk or British Spicy Chicken Poppers – and the choice of Cookies and Cream or Red Velvet flavour Gu Dessert Pots for £6. This story continues at Nisa’s Meal for Tonight deal returns.

Returns 81

Returns Promotions ATS 81

365 Retail

APRIL 9, 2021

Tesco is expected to post rising sales as its supermarkets stayed open throughout the pandemic. However, the UK’s biggest grocer is also expected to reveal more muted profits, which are forecast to be broadly in line with last year’s profits in its update for investors on Wednesday April 14. A sign for Tesco (Nick Ansell/PA). Analysts have predicted that the supermarket, which is under the new leadership of chief executive Ken Murphy, will reveal an operating profit of around £1.72 billion for t

Payment Services 73

Payment Services Supermarket Grocer Wholesale 73

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Talking Retail

APRIL 9, 2021

The Original Factory Shop has unveiled plans to open more than 50 new stores over the next three years, creating around 400 jobs. The retailer sells groceries and essential items at supermarket prices or better, with leading brands including Coca-Cola, Pedigree, Finish, Walkers, and Andrex. New stores will open in Whitby, Yorkshire, and Frinton-on-Sea, Essex, This story continues at The Original Factory Shop unveils expansion plans.

Planning 72

Planning Shopping Supermarket ATS 72

LS Retail

APRIL 9, 2021

©iStock/metamorworks Global small businesses are now attempting to make a name for themselves in the web-based market, yet few realize the advantages a digital platform truly provides. How does digital transformation (DT) help global small businesses? Going digital is rapidly moving away from being a luxury to a necessity. Read on to learn the benefits to digital transformation.

Marketing 54

Marketing 54

Talking Retail

APRIL 9, 2021

PayPoint chief executive Nick Wiles has pledged to reinvigorate the company’s relationship with the NFRN. Wiles, interim corporate affairs and marketing director Steve O’Neill, and head of retail proposition Anthony Sappor held a “positive and constructive” with NFRN national president Stuart Reddish earlier this week. Reddish said: “The meeting was called so the NFRN could share.

Marketing 72

Marketing ATS 72

Shopping Center

APRIL 9, 2021

Falls Church, Va. — Federal Realty Investment Trust will soon break ground on the redevelopment of Falls Plaza, a 144,000-square-foot, grocery-anchored shopping center located at 1200 W Broad St. in Falls Church. The project will include façade renovations, new signage,… The post Federal Realty to Redevelop 144,000-Square-Foot Shopping Center in Falls Church, Virginia appeared first on Shopping Center Business.

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Shopping Location ATS 52

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience