Retail Dive

OCTOBER 25, 2023

On the heels of a new $1 billion turnaround plan, the retailer’s seasonal push includes paid creators, video ads and a “Penney Prepper” challenge.

Marketing 113

Marketing Planning 113

Retail TouchPoints

OCTOBER 25, 2023

This is Part 1 of The Holiday Readiness Series , which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach ? Check out the Retail Strategy & Planning Series on-demand. Offering excellent customer service is a business basic at any time of the year, but it’s particularly vital during the holiday season.

Customer Experience 309

Customer Experience Returns Checkout Shopping 309

Inside Retail

OCTOBER 25, 2023

Kogan has logged a 6.5 per cent year-on-year decrease in gross sales for Q1 of FY24, but recorded quarter-on-quarter growth for the first time since the first quarter of FY22. Kogan is a portfolio of retail and services businesses that includes Kogan Retail, Kogan Marketplace, Kogan Mobile, Kogan Internet, Kogan Insurance, Kogan Money, Kogan Cars, Kogan Energy, Dick Smith, Matt Blatt, Mighty Ape in New Zealand, and Brosa.

Returns 297

Returns Planning 297

Retail TouchPoints

OCTOBER 25, 2023

Parasocial relationships are defined as the relationships that users develop with media personalities — and these interactions have a major impact. The influencer field has capitalized on this phenomenon for decades and often draws major celebrities like the Kardashians and their legions of followers to mind. However, beyond celebrity mega-influencers, many influencers are curating a wealth of unique audiences that marketers may not be aware of.

Advertising 261

Advertising Accounting Marketing Promotions 261

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

OCTOBER 25, 2023

Accent Group plans to open four Hoka stores in three states this year, including the brand’s first Australian freestanding concept store, which will open next month at Westfield Bondi Junction. Along with DFO Brisbane and a pop-up this week on Little Bourke Street in Melbourne, there will be a concept store launching in Chadstone in December.

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Accessories Apparel Planning Marketing 264

Retail TouchPoints

OCTOBER 25, 2023

As it emerges from bankruptcy , Party City is moving forward with a strategy to transform its business and keep more than 800 of existing stores in operation. Part of that transformation has included the implementation of supply chain solution TradeBeyond , which is helping Party City improve efficiencies across inventory management , end-to-end merchandising and vendor compliance.

Inventory Management 221

Inventory Management Management Planning ATS 221

Retail TouchPoints

OCTOBER 25, 2023

GNC is expanding its virtual healthcare service, GNC Health , to offer low cost and convenient care to customers. Membership plans for individuals and families are available via three tiers: Basic, Plus and Premier. The health and wellness retailer initially rolled out free healthcare services to members of its paid loyalty program, GNC Pro Access, in June 2023.

Shipping 215

Shipping Planning Consumer Customer Experience 215

Inside Retail

OCTOBER 25, 2023

Australian retailers are ramping up their tech security initiatives, including placing cameras at self-checkouts and body-worn cameras on staff, to combat a surge in stock theft and customer aggression aggravated by the cost of living crisis. Top supermarket chains like Woolworths and Coles have flagged a pickup in store theft and hostile behaviour, in line with global trends, as higher fuel, housing and grocery costs squeeze shopper budgets and tempers.

Supermarket 263

Supermarket Checkout Shopping ATS 263

Retail TouchPoints

OCTOBER 25, 2023

Miniso has launched its first IP-themed flagship in Indonesia, starring Hello Kitty and other beloved Sanrio characters. This is the first store dedicated to a specific IP partnership, establishing Miniso’s commitment to brand collaborations and creating more tailored shopping experiences for specific territories. The flagship was a renovation of Miniso’s Margo City store, which is situated in one of Indonesia’s most popular shopping malls.

Shopping 199

Shopping Planning Management Consumer 199

Inside Retail

OCTOBER 25, 2023

This week, Farfetch’s proposed acquisition of a 47.5 per cent take in the Richemont-owned luxury fashion e-commerce company Yoox Net-A-Porter, was approved by the European Union, seven months after the UK Competition and Markets Authority gave its stamp of approval, and over one year after the deal was first announced in August 2022. Compagnie Financière Richemont said that the European Union was the last regulatory authority that was required to provide clearance, and Richemont is plannin

Fashion 246

Fashion Fulfillment Planning Brand Management 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

OCTOBER 25, 2023

Ulta Beauty is testing new smart vending tech from SOS that will expand the beauty retailer’s in-store sampling program and add in-store advertising capabilities to its retail media offerings for the first time. SOS Co-founders showcase the smart vending capability at Ulta. (Photo courtesy SOS) SOS smart vending machines will be piloted at select Ulta locations across 10 cities in New York, Massachusetts, Florida, California and Texas.

Advertising 195

Advertising Accounting Location Shopping 195

Inside Retail

OCTOBER 25, 2023

Coles saw higher sales in the first quarter of FY24, attributed to more customers preferring to eat and have entertainment at home to cut back on discretionary spending. Group sales rose 3.6 per cent year over year to $10.25 billion, attributed to growth in both the supermarket and liquor segments. “During the quarter, we continued to focus on providing our customers with more value at the checkout through our ‘Great value.

Supermarket 239

Supermarket ATS Checkout 239

Retail Focus

OCTOBER 25, 2023

Ghalia BOUSTANI. Senior retail consultant at Univers Retail | Published author | Visiting lecturer. The retail landscape has witnessed a remarkable evolution, driven by a complex interplay of environmental and social factors. Retailers have continually adapted to changing consumer demands, technological advancements, and shifting societal values. This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: fo

Department Stores 162

Department Stores Store Layout Specialty Store Fulfillment 162

Retail Wire

OCTOBER 25, 2023

Does your Hershey's chocolate taste like metal?

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

OCTOBER 25, 2023

Singapore-based furniture retailer Star Living recently unveiled a state-of-the-art, fully automated warehouse in Sungei Kadut, that promises to revolutionise the way it does business. The sprawling seven-storey complex not only epitomises efficiency with its cutting-edge Autonomous Guided Vehicles (AGVs) and Warehouse Management System (WMS), but also embodies sustainability with its GreenMark Gold accreditation.

Inventory Management 130

Inventory Management Management Location Consumer 130

Retail Gazette

OCTOBER 25, 2023

Boohoo is facing a £100m lawsuit from some of its investors after allegations of modern slavery wiped over £1bn from the business’ value. The fashion retailer is being targeted by City lawyers looking for compensation for the group’s shareholders who suffered steep losses following claims of forced labour in Boohoo’s UK factories, The Telegraph reported.

Fashion 125

Fashion Marketing ATS 125

Retail Wire

OCTOBER 25, 2023

Pantalones Tequila by Matthew McConaughey & wife Camila will knock your pants off.

Promotions 130

Promotions 130

Retail Gazette

OCTOBER 25, 2023

Currys is launching a new savings event, combining both Green Friday and Black Friday together “to unite sustainability with immense deals.” A first for the UK’s largest electrical retailer , it said the Green Friday sale launching this October will feature savings on over 140 tech savvy home appliances, all helping to reduce energy usage while also lowering household energy bills.

Shopping 119

Shopping Management 119

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

OCTOBER 25, 2023

The beauty retailer, which is also expanding its assortment and emphasizing a “spa-like” atmosphere, is poised to do well at the holidays, analysts said.

ATS 119

ATS 119

Retail Gazette

OCTOBER 25, 2023

Superdrug has launched its new VIP Rewards Loyalty Scheme today, giving shoppers access to exclusive deals and offers. The health and beauty retailer’s new rewards scheme will automatically update for all current Health and Beautycard app and Superdrug.com members when they log in after 25 th October 2023. Every time a customer reaches a spend threshold, they will unlock a reward, such as 20% off Own Brand products, or free delivery.

Beauty and Health 113

Beauty and Health Promotions 113

Retail Wire

OCTOBER 25, 2023

It's Coca Cola in a battle with Wegovy & Ozempic for weight loss.

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Retail Gazette

OCTOBER 25, 2023

Second-hand marketplace Vinted is considering a secondary share sale worth more than £174m (€200m) as it looks to capitalise on the pre-loved fashion boom. The platform is working with Morgan Stanley to explore its options for its capital structure ahead of a possible initial public offering, the Financial Times reported. Sources told the publication Vinted was weighing up selling new shares on top of existing ones but could also chose to stick with its current capital structure given the persis

Fashion 113

Fashion Marketing ATS 113

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

365 Retail

OCTOBER 25, 2023

On 25th October, a fresh wave of rewards beckons the Health & Beautycard members of Superdrug as the retailer launches VIP Rewards on its mobile app. The new scheme is designed to offer escalating rewards to members based on their shopping frequency, whether they shop in-store, online or via the Superdrug app. Upon reaching a total expenditure of £300, members are elevated to the VIP tier, unlocking a treasure trove of rewards valid for a year.

Beauty and Health 106

Beauty and Health Promotions Customer Experience Shopping 106

Retail Gazette

OCTOBER 25, 2023

Frasers Group has topped up its stake in Boohoo once again as it continues to build on its “strategic investment” into the fashion retailer. Mike Ashley’s retail group – which is the largest shareholder in the online business – increased its holdings from 15.1% to 16.5%. It comes as the group raised its stake in Boohoo rival Asos last week to 23%, up from 22.7%.

Department Stores 109

Department Stores Fashion Consumer 109

Retail Times

OCTOBER 25, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Christmas is where the heart is – or where Costa Coffee is, as the Nation’s Favourite Coffee Shop* announces its highly anticipated, enchanting festive-fuelled menu. This year, Costa Coffee is pulling out all the stops to create a magical experience for coffee-lovers and foodie- fanatics with an appetising range of new and returning favourites across [&#

Returns 105

Returns Shopping 105

Retail Gazette

OCTOBER 25, 2023

Frasers Group has topped up its shares in Asos for the third time this month. Mike Ashley’s retail group raised its shareholding in Asos to 12.6%, building on top of last week’s raise to 10.7%. It comes the same week as Frasers continues to build on its “strategic investment” into Asos rival Boohoo. The group – which is the largest shareholder in the online business – increased its holdings from 15.1% to 16.5%.

Fast Fashion 109

Fast Fashion Fashion Planning Marketing 109

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Times

OCTOBER 25, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Spar has renewed sponsorship of the Lancashire School Games, continuing a successful partnership with Active Lancashire for an 18th consecutive year. What is more, the 2023-24 Lancashire School Games are being reformatted this academic year, with an increased focus on running events and competitions in three distinct clusters in Lancashire – Coastal, Cen

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Retail Dive

OCTOBER 25, 2023

Two years after Nike started the experiment with Dick’s, this deal is the latest example of the brand’s efforts to deepen ties with its wholesale partners.

Wholesale 108

Wholesale 108

Retail Wire

OCTOBER 25, 2023

Does this debit card surcharge news bode well for inflation?

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Cisco Retail

OCTOBER 25, 2023

Security is an ever-evolving technology that is necessary in every organization. That’s why Cisco Certified Internetwork Expert (CCIE) Security-certified individuals are in high demand.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience