Retail TouchPoints
OCTOBER 4, 2021
Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Beginning Oct. 4, Amazon is offering what the retailer calls “Black Friday-worthy” deals, along with Epic Daily Deals and an Amazon Holiday Prep Shop hub to help consumers organize their holiday gift-giving and event planning.
Retail Focus
OCTOBER 4, 2021
Nespresso has debuted its new experiential boutique concept in the UK at the Bluewater shopping centre in Kent. The evolved boutique concept is designed to meet shoppers’ changing needs by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees. The launch is part of Nespresso’s vision to elevate its retail approach and introduces several new innovations to inspire and excite customers and engage them in the Nespresso brand uni
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Retail TouchPoints
OCTOBER 4, 2021
The labor crunch, inventory shortages and Delta variant concerns will put stress on this holiday season, but retailers still have a lot to look forward to. Salesforce expects U.S. digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies.
Inside Retail
OCTOBER 4, 2021
Last week, Adore Beauty co-founder Kate Morris and former Quadrant Growth Fund managing partner Justin Ryan announced their new venture: Glow Capital Partners. The private equity firm is looking to invest between $20 and $50 million in later-stage, values-led growth companies. Here’s how Morris’ experience of seeking investment for Adore Beauty led her to start her own firm and what kinds of businesses she thinks have been overlooked by the male-dominated private equity sector.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Focus
OCTOBER 4, 2021
Tower London have launched their new store on the iconic Camden High Street. The first physical iteration of their recent rebrand, and the largest of 5 London-based Tower locations. Continuing the brand experience of the design team at I-AM , the store highlights Tower’s connection to London life and youth culture with a strong palette of blacks, greys, and bold yellows alongside textures of concrete and reinforced glass.
Retail TouchPoints
OCTOBER 4, 2021
Claire’s has filed for an IPO that would value the company at $100 million. In its filing, the retailer noted that it achieved total net sales growth of 93.1% compared to the same period in 2020 and 3.4% compared to the same period in 2019, showing significant growth since its exited from bankruptcy in 2018. Claire’s is already working to build on this momentum through the launch of its Cdrop subscription box service in September 2021.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
OCTOBER 4, 2021
Luxury resale marketplace The RealReal has teamed up with luxury fashion site Mytheresa to educate consumers about the value of resale and encourage online consignment of upscale goods. The partnership one of several new sustainability initiatives introduced by The RealReal to mark the fifth annual National Consignment Day. The RealReal also is marking the holiday with an expansion into non-fashion categories such as outdoor gear and electronics and the launch of an innovation lab to test new so
Inside Retail
OCTOBER 4, 2021
Facebook and Instagram appeared to be partially reconnected to the global internet on Monday afternoon, nearly six hours into an outage that paralyzed the social media platform. Facebook and its WhatsApp and Instagram apps went dark at around noon Eastern time, in what website monitoring group Downdetector said was the largest such failure it had ever seen, with 10.6 million problem reports globally.
Retail Focus
OCTOBER 4, 2021
With 12 weeks to go to Christmas, Selfridges London opens its Christmas Shop helping customers to plan and prepare for festive moments to dream of. The opening of the Christmas Shop on the fourth floor of the Oxford Street store follows the successful launch of festive decorations at Selfridges.com two weeks ago, with a surge in Christmas related searches online and decoration sales +225% ahead of forecast.
Inside Retail
OCTOBER 4, 2021
Australian luxury fashion label Ginger & Smart is spreading its wings to the US next month, when it enters high-end department store Saks Fifth Avenue off the back of its show at Afterpay Australian Fashion Week (AAFW) in June. As the brand embarked upon its journey towards international expansion, Saks was at the very top of Ginger & Smart’s list of potential retail partners, and after months of discussions, the store’s opening order will come through in November, followed by another de
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
OCTOBER 4, 2021
Shopify LA , the commerce platform’s physical space targeting the Los Angeles community, has reopened with new features including pop-up stores. The space, which Shopify calls “an all-in-one destination for entrepreneurs,” closed in March 2020 due to COVID concerns. With the reopening, Shopify has added a pop-up shop for local brands to sell their goods; a podcast studio; a photo studio designed for product shots; and a space for kids to explore while their parents get entrepreneurial coaching a
Inside Retail
OCTOBER 4, 2021
Christmas is coming early for retailers, with Australians preparing to spend $11 billion on Christmas gifts and a staggering 80 per cent expected to purchase before December, figures from Roy Morgan show. Black Friday is still several weeks away but the annual event is marked firmly in the calendar of savvy shoppers, who are increasingly using the day – and the period leading up to it – to research and purchase Christmas gifts and big-ticket items.
Retail Focus
OCTOBER 4, 2021
Last Thursday (30th September) saw the launch of the new Tower LDN store, the largest of 5 London-based Tower locations. Supported by Dr Martens, guests enjoyed music provided by UK based collective Melodic Distraction and drinks provided by Jack Daniel’s. On the night, Tower LDN unveiled their limited-edition capsule collection of premium Tower LDN tees and hoodies.
Inside Retail
OCTOBER 4, 2021
Online sales accelerated 8.8 per cent in August compared to a month prior, according to the latest NAB Online Retail Sales Index, and 25.6 per cent compared to a year prior. In the 12 months to August, it’s estimated Australians spent over $50 billion online – a figure which is almost 30 per cent higher than the same time last year. Growth was largely seen in the department store and liquor categories, which each accelerated and grew at more than twice the rate of the overall index.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Focus
OCTOBER 4, 2021
Gentle Monster has launched the latest HAUS project, a new vision of “Future Retail” that defies stereotypical notions of commercial space. HAUS SHANGHAI provides more than a commercial experience. By inciting emotional provocation in visitors, HAUS aims to deliver an unprecedented cultural experience. Following the HAUS DOSAN project, which opened in Seoul March 2021, HAUS SHANGHAI consists of 3,270 square meters spanning four stories.
Inside Retail
OCTOBER 4, 2021
Home furnishing giant Ikea has launched the world’s first Ikea Close to You concept store inside the Market Place grocer in Hong Kong’s Discovery Bay. Spanning more than 3000sqft, Ikea Close to You houses more than 110 home furnishing products together with 120 Swedish signature gourmets ranging from meatballs, salmon, sauces to condiments. According to Ikea, the new concept focuses on the digital experience, offering a number of solutions such as self-pick-up lockers that support flexible
Retail Focus
OCTOBER 4, 2021
Railpen has announced that Dune London, the international affordable luxury shoe retailer, has opened at Caledonia Park , formerly known as Gretna Outlet Village. Spanning 1,025 sq ft, the new Dune London store showcases all the latest shoes from the brand’s men and women’s ranges, from casual wear to formalwear, including heels, knee-high boots, trainers and Chelsea boots.
Inside Retail
OCTOBER 4, 2021
The past two years have been explosive for online retail. Customers that had never purchased online were forced to, leading to increased online conversion and sales, as well as longer delivery times and a struggling supply chain. But, with bricks-and-mortar retail soon back on the cards, how will customers’ shifted expectations around shopping change the way retailers need to sell in-store?
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
OCTOBER 4, 2021
Fidji Simo left Facebook to become Instacart CEO this August. Ms. Simo is looking to shore up existing relationships with the delivery service’s customers, expand its automation push and create a digital ad business that will help support the company’s top and bottom lines.
Cisco Retail
OCTOBER 4, 2021
Innovating faster and becoming more flexible are key concerns of top executives across the globe. These concerns are even more prominent for broadband operators who need to deploy and simplify their infrastructure faster while preparing the way to develop and deliver new residential and commercial services. In a world that has accelerated its march to digital societies thanks to the ongoing pandemic speeding up innovation cycles throughout all areas of the network has become even more of a neces
Retail Wire
OCTOBER 4, 2021
Lawyers from Lake and Trumbull Counties in Ohio will begin delivering their opening statements to a federal jury in Cleveland in a case alleging that pharmaceutical companies, drug distribution businesses and major retail chains are responsible for the opioid epidemic that has destroyed a large number of lives in their communities. CVS, Giant Eagle, Walgreens and Walmart are named in the suit.
Cisco Retail
OCTOBER 4, 2021
Over 45,000 organizations depend on Cisco Identity Services Engine (ISE) to manage access policies as a core requirement to zero trust networking. ISE provides enterprise IT teams with granular control over which endpoints and people can access resources based on centrally managed policies. These policies can be enforced ubiquitously across an organization through a distributed architecture spanning multiple ISE nodes.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Talking Retail
OCTOBER 4, 2021
Nisa is offering retailers a deal on chilli con carne this Autumn to help boost sales. The new £5 deal includes all the ingredients shoppers will need to cook the dish; Co-op minced beef, onions, kidney beans and chopped tomatoes. More deals are available on items that complement the meal, including Tilda Pure Basmati or. This story continues at Chilli deal, warm profits.
Dezeen
OCTOBER 4, 2021
Art director Willo Perron has designed the first pop-up store for Kim Kardashian 's underwear brand SKIMS, which is in Paris and furnished with glossy, chunky display units and partitions. The temporary SKIMS store is located in a 2,800-square-metre ground floor space at the entrance of the Parisian department store Galeries Lafayette Paris Haussmann.
Talking Retail
OCTOBER 4, 2021
Premier Foods is revamping its Bird’s Custard and Ambrosia brands with new launches and pack designs. The company is rolling out a Bird’s Custard Pots four-pack (£1.50), which offers consumers a “convenient new way to make smooth, lump free custard”, either by adding milk or a milk alternative to each pot. Dan Jalalpour, brand director. This story continues at Premier Foods supports desserts portfolio ahead of Christmas.
Retail Wire
OCTOBER 4, 2021
McDonald’s Corp. has said that it is looking to cut its global greenhouse emissions to net zero by 2050. The fast-food chain said it is working with Science Based Targets initiative (SBTi) to meet the goal. “We’re trying to send a signal to our partners, to our investors, to our suppliers, to other brands in the global community, to policymakers, that we share that vision for 2050,” said McDonald’s chief sustainability officer Jenny McColloch.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Dive
OCTOBER 4, 2021
Stimulus, vaccines and easy money have lifted even rickety ships in retail. Is it just a wave, or a new era of less distress?
Retail Wire
OCTOBER 4, 2021
The decision by Amazon.com to charge $10 to Prime members who want to have their orders from Whole Foods delivered has been seen by many as a way to shift more shoppers toward free in-store pickup instead. Another potential financial benefit of the program for Whole Foods is that it could reduce the numbers of orders received while increasing the size of each transaction.
Retail Dive
OCTOBER 4, 2021
Although online behavior is centered more on search and lists, retailers have significant opportunities to drive unplanned purchases and maximize baskets.
Retail Wire
OCTOBER 4, 2021
Restaurant owners are making a push in communities across the U.S. to have outdoor dining structures zoned for permanent use. Some oppose the measure, taken in response to indoor restrictions connected to the COVID-19 heath threat, because it reduces available parking spaces and disrupts some non-restaurant businesses.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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