Retail TouchPoints
JUNE 16, 2021
Hudson’s Bay is betting that attracting younger Gen Z and millennial shoppers will be essential for staying relevant and reinventing the department store category. The retailer and Forever 21 , working through YM Inc., the Canadian licensee of the brand, unveiled a new partnership that makes Forever 21’s full-line collections available at select Hudson’s Bay locations.
Inside Retail
JUNE 16, 2021
Kinzu Brands is the business behind successful Australian shoe brand Sol Sana, whose leather boots, mules and sandals are sold by leading retailers around the world, including David Jones, The Iconic, Nordstrom and Revolve. Earlier this year, Kinzu Brands added another shoe brand to its portfolio with the launch of St. Sana. The new line of footwear is made out of recycled polyurethane (PU) leathers and polyester and organic linen and cotton blends.
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Retail TouchPoints
JUNE 16, 2021
LVMH has teamed up with Google Cloud to implement new cloud-based AI solutions designed to power innovations and optimizations across the luxury conglomerate’s brands, or “Maisons.”. The retailer said that AI will increasingly touch every part of the company’s operations, from product development to supply chain to interfaces with employees, partners and customers.
Inside Retail
JUNE 16, 2021
Homewares retailer Sheridan Australia is taking part in a novel trial in which its shredded cotton products are returned to the soil to test whether it can improve cotton soil health and act as a scalable solution to textile waste. The project is being led by circular economy specialists Coreo in partnership with the Queensland Government, Goondiwindi Cotton, Cotton Australia, Worn Up and Cotton Research and Development Corporation.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
JUNE 16, 2021
The importance of top-of-funnel marketing is growing as shoppers become better informed and more likely to do their own research. After all, the brand that gets in front of the right buyer first has established a huge advantage. As a result, 80% of marketers say the shift toward the self-reliant buyer has created a massive increase in the importance of marketing within the organization, according to the Rising Above the Fray report by CMO Council. “ Marketers should think beyond marketing ,” sai
Inside Retail
JUNE 16, 2021
The Fair Work Commission has handed down a 2.5 per cent increase to the minimum wage set to begin as of 1 July, though the broader retail industry will not be held to the increase until 1 September. The retail sector was given a two-month delay based on the fact that while the industry has certainly recovered from the troughs of 2020, that recovery is patchy and is still adversely impacted by isolated lockdowns – something the FWC expects will continue.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 16, 2021
When you think of a disability-friendly retail experience, you might think of a shop with a wheelchair ramp at the front door. While that alone can be useful for some, there’s plenty more that needs to be considered beyond bricks-and-mortar, including how to ensure your e-commerce platforms are accessible. With nearly one-quarter of our population identifying as having some sort of disability, not catering to them could translate into a significant revenue loss.
Retail TouchPoints
JUNE 16, 2021
There are myriad resources available to entrepreneurs when it comes to growing and scaling start-up ventures. However, even the most seasoned veteran may not fully grasp the complexities of selling their strategically positioned digital assets. The truth is the average business owner does not have the skills or background necessary to secure the maximum value from an M&A transaction by themselves.
Inside Retail
JUNE 16, 2021
Luxury group LVMH has announced a new strategic partnership with Google Cloud as it looks to accelerate innovation across its brands and leverage artificial intelligence (AI) and machine learning technology to create more personalised customer experiences. The partnership was announced by Toni Belloni, group managing director at LVMH, at the Viva Technology in Paris on Wednesday.
Retail Focus
JUNE 16, 2021
Online retail giant The Very Group will continue to enhance its pricing strategies with DemandTec Markdown Optimisation. The Very Group’s three-year renewal expands upon their collaborative relationship with DemandTec , which extends back to 2015. . The Very Group carries products in an array of categories, including toys, sports, electrical, beauty, gifts, jewellery, and accessories – many of which are seasonal items that must be sold by the end of the season to make way for the next season’s
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
JUNE 16, 2021
Supermarket Coles will spend $2.5 billion over the next two years on improving its digital offer, the business announced today. The business will seek to improve its online shopping, as well as its self-service checkouts, data and automation across its warehouses, in an effort to streamline the experiences and make it even simpler for Australians to buy their groceries.
Retail Wire
JUNE 16, 2021
American consumers will spend over $11 billion on merchandise as part of Amazon.com’s Prime Day event next week, surpassing the $10.4 billion number hit in 2020, according to an Adobe Digital Economy Index forecast. “We’re coming into Prime Day with a very strong digital economy, one where people have really shifted their commercial lives into the online space,” said Taylor Schreiner, director, Adobe Digital Insights.
Inside Retail
JUNE 16, 2021
Japanese sneaker brand Onitsuka Tiger has unveiled its largest flagship store yet, on London’s Regent Street. The new store is the brand’s first to house the brand’s entire range, including its contemporary collection, the Nippon Made series and its luxury line, The Onitsuka. Located on a prime corner of London’s famous shopping street, the flagship store occupies 9300sqft across two stories.
Retail Wire
JUNE 16, 2021
Starbucks has named company veteran John Culver as its new chief operating officer after having previously said it would eliminate the role following the departure of Roz Brewer to become CEO of Walgreens Boots Alliance. Mr. Culver presently serves as group president, overseeing Starbucks’ international business. He will become group president for North America once he moves into the COO position, effective June 28.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Talking Retail
JUNE 16, 2021
Edinburgh’s largest family-run convenience store operator is to open its second East Lothian shop in Gullane on 23 June after securing £430,000 funding from HSBC UK. The funding has helped the retailer buy the Hall Crescent premises and finance the refurbishment of the property. The business, which is owned by husband-and-wife team Franco and Audrey.
VMS
JUNE 16, 2021
Last-mile logistics company DoorDash (San Francisco) and specialty retailer PetSmart (Phoenix) have announced a partnetship to facilitate on-demand delivery of pet supplies and accessories across almost 1500 PetSmart locations in the U.S., according to a press release. “At PetSmart we understand our customers’ needs are always evolving,” said PetSmart SVP and CEO Will Smith. “We’re delighted to partner with DoorDash to provide pet parents with access to the essentia
Retail Wire
JUNE 16, 2021
Taco Bell announced this week that it will give out free tacos to Californians who have been vaccinated against COVID-19. More than 70 percent of the state’s residents have received at least one shot. “It’s been a tough year, and we are all ready to put COVID-19 behind us,” said Taco Bell CEO Mark King. “We are thrilled to do our part and give back to our home state with something everyone knows and loves to celebrate those who have made the decision to get vaccinat
Talking Retail
JUNE 16, 2021
Funkin Cocktails has expanded its Nitro canned cocktail range with a spiced rum variant. Spiced Rum Zombie (200ml) is a blend of pineapple, orange, lemon, lime and a “hint of spice”. The brand said rum is now included in 38% of cocktails and spiced rum is driving the sub-category (53% between April and June 2020). This story continues at Funkin Cocktails adds spiced rum to canned cocktails range.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
JUNE 16, 2021
Dutch Bros., a drive-through coffee chain operating 470 stores in 11 states, has filed for an initial public offering that is expected to bring the company’s valuation to around $3 billion.
Talking Retail
JUNE 16, 2021
Mint brand Polo is launching an on-pack competition offering shoppers the chance to win outdoor experiences, as part of a wider brand campaign. The “Win a Hole New Summer Experience’” competition is giving shoppers the chance to win a £200 Virgin Experience Day e-voucher, which can be used on a selection of outdoor activities and. This story continues at Polo launches on-pack competition for convenience shoppers.
Retail Wire
JUNE 16, 2021
Best Buy is taking its retailing act outdoors by selling grills and other appliances consumers can use to entertain in their yards. The consumer electronics retailer has said that it will offer free delivery and on-site assembly on some of its grills. It will also take away old grills for $29.99.
Retail Dive
JUNE 16, 2021
As they seek scale, some of the fastest-growing e-commerce firms have a license from investors to burn cash. A business can't lose money forever, though. (Right?
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
JUNE 16, 2021
Neiman Marcus has said that it will invest $500 million to remodel stores, speed deliveries of online orders and acquire new technology focused on improving the shopping experience for its well-heeled customers. The department store retailer announced that it has agreed to purchase Stylyze, an online platform that recommends fashion items based on past purchasing and browsing history.
Cisco Retail
JUNE 16, 2021
You may have heard of a recent network security advisory that has made its way through the new cycles and you may have questions. The good news is Cisco has answers and you can find them in our comprehensive new FAQ. If you’re not sure what I’m talking about and want to understand what’s been going on, this blog will serve as a primer. But to get the full scoop, I urge you to take a read of the FAQ linked above so that you’re more familiar with the security advisory.
Retail Wire
JUNE 16, 2021
Amazon.com is one of the largest employers on the planet and has sought to use its technical expertise in Human Resources to advance its mission. The result, however, is sometimes alarming when workers get lost in the system and face roadblocks to connecting with actual human beings. Amazon has acknowledged that there have been incidences of employees being fired inadvertently and other HR snafus but declined to discuss specifics.
Talking Retail
JUNE 16, 2021
The number of cash payments made in the UK fell 35% last year, meaning that cash was used for 17% of all payments in the UK, new research shows. UK Finance’s 2021 Payment Markets Report, an analysis of all forms of payments over 2020, shows that cash remains the second most frequently used payment method. This story continues at Cash decline accelerates in pandemic, research finds.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
JUNE 16, 2021
Retailers and landlords worked out leases that included lower monthly rent payments plus a percentage of sales in response to new realities created by the outbreak of the novel coronavirus in 2020. Those terms, it appears, were not a short-term fix. Parties are engaging in more of these types of leases as the economy reopens and the threat from the pandemic wanes.
Talking Retail
JUNE 16, 2021
Retailer Amar Dhillon has bought Blagdon Post Office & Stores, a Londis branded village store located in Bristol, for an undisclosed sum. The store has been owned and operated by Graham and Johanna Brown for more than 21 years and was sold due to retirement. Dhillon, an experienced retail operator based in Gloucestershire, recently sold. This story continues at Bristol c-store secures new owner.
Hyken
JUNE 16, 2021
I love seeing visible signs of a customer- and employee-focused culture. My wife and I were on vacation in Mexico. The employees at the resort were amazing. They were upbeat, outgoing and willing to do anything to make their guests’ stay as perfect as it could be. Something I noticed right away was the customer-centric culture that was part of the atmosphere of the resort.
Cisco Retail
JUNE 16, 2021
Bruce Brody. I’m delighted to announce the latest member of my CISO Advisors team, Bruce Brody. Bruce joins us with three decades of proven security leadership under his belt. He was the first executive-level CISO at the Departments of Veterans Affairs and Energy, and has had more recent success as CISO at Cubic Corporation and DRS Technologies. Bruce’s role will be to help Cisco’s customers refine their security strategies, calling on his experiences and insights to guide them on key decision
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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