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The Future of Shopping: What to Expect in 2032

Retail TouchPoints

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

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Asda and Amazon launch ‘hassle-free’ parcel collect and return service

Retail Gazette

The tie-up is designed to make shopping at the grocery giant more convenient for customers, who will be able to do their weekly shopping alongside collecting and returning their parcels in one trip. Its market share dropped one percentage point from 13.5% as sales fell 5.5% in the 12 weeks to 3 November.

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Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Retail TouchPoints

Some of the retailer’s plans include redesigning back rooms to accommodate pickup, delivery and ship- from-store orders; adjusting staging operations for orders to drop in three-hour increments to maximize space; and sending overflow delivery orders to the crowdsourced Spark Driver network.

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‘Fast Delivery is Table Stakes’: Foxtrot CEO on Standing Out in the Crowded Digital C-Store Space

Retail TouchPoints

The boom has led to the launch of multiple competing services, from major grocers like Kroger to established delivery companies like DoorDash to online pure plays like Gopuff. In particular, how does dropping the delivery window from hours to minutes help meet the modern customer’s needs?

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Aldi vs Lidl: Who will win the battle of the discounters?

Retail Gazette

With the cost-of-living crisis at the forefront of shoppers’ minds, it’s no surprise so shoppers have jumped ship from the traditional big four supermarkets to discounters. Store expansion may have slowed for Aldi last year and it seems to have quietly dropped its long-term goal of having 1,200 stores by 2025.

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Marks & Spencer’s Turnaround Strategy, Why it’s Working

Indigo 9 Digital

Marks & Spencer has said it started out with third party brands flowing through its distribution network but it is planning to give sellers the flexibility to use a drop ship model where the brand holds onto its inventory and fulfills the order itself. “M&S’s This is especially the case with Jaeger,” said an industry veteran.

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6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

That’s why you still shop at the mom and pop grocer across the street from your home. Why do you choose to shop there year after year? When Kanye West launched the Yeezy Boost 350 sneaker with Adidas he did so with a limited release drop. All of the social media posts, emails, late nights and dollars spent.