Retail TouchPoints

FEBRUARY 5, 2024

And yet that’s exactly what Amazon is doing with its Ships in Product Packaging (SIPP) program, which, as the name suggests, allows products to ship in their original box or bag without any added Amazon packaging. As a result, in 2022, 11% of packages globally were shipped without Amazon packaging , amounting to millions of deliveries.

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Fulfillment Drop-Shipping Shipping Customer Experience 268

Retail TouchPoints

APRIL 12, 2022

Ecommerce, along with other digital channels, took center stage as new shopping habits formed and expectations drastically shifted. While we won’t be traveling in flying cars to our favorite stores anytime soon, we’re still on the fast track to a transformed shopping experience.

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Shopping Grocer Home Furnishings Drop-Shipping 345

Inside Retail

NOVEMBER 17, 2021

Shops are busier, online sales increase and staff are stretched. The capping of incoming flights has put significant pressure on shipping and container costs are escalating up to four times their usual rates. When January comes around go back to preferring the oldest inventory or optimising for shipping time and expense.

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Management Drop-Shipping Shipping Fulfillment 130

Retail TouchPoints

SEPTEMBER 26, 2023

Discount ecommerce app Wish has teamed up with parcel pickup and drop-off network Pudo to offer customers click-and-collect options at more than 1,200 locations across the U.S. Wish continues to look for an edge over newcomers like Shein and Temu , which now dominate the rankings of top shopping apps in the U.S. and Canada.

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Location Drop-Shipping Shipping Returns 202

Retail TouchPoints

APRIL 16, 2024

Walmart Canada , in partnership with TerraCycle , will mark Earth Day on April 22 with a “Fresh Start” Day of Action, encouraging consumers to recycle their used blue Walmart shopping bags as part of a free national recycling pilot program.

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Drop-Shipping Shipping Outdoor Consumer 130

Retail TouchPoints

APRIL 29, 2022

The popularity of online shopping has created enormous opportunities to reach new customers, but this has come at a cost. Exacerbating the situation, these same shops lost $10.30 When customers know they can get their money back easily, they’ll shop confidently with an unfamiliar merchant and spend more.

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Returns Merchant Services Drop-Shipping Shipping 289

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment.

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Payment Services Drop-Shipping Fulfillment Shipping 261

Retail TouchPoints

MARCH 24, 2022

Consumers are Split Between Home Pickup and Carrier Drop-off. As a result, drop-off (at a carrier or retail location) became the preferred returns method for 67% of consumers, according to our BOXpoll surveys. The Post Office Increases its Popularity as a Returns Drop-off Destination. consumers love the USPS.

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Returns Drop-Shipping Merchant Services Shipping 309

Inside Retail

MARCH 17, 2022

Unified commerce is the new holy grail for retailers, promising previously unheard-of levels of customer insights and control over all elements of sales and inventory management. Smarter inventory management enabled by unified commerce allows stores to resell the item or return it to the warehouse. Endless aisle.

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Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

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Fulfillment Drop-Shipping Supply Chain Management Grocer 268

Retail TouchPoints

APRIL 3, 2024

Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. Consider offering a printable, pre-paid return shipping label or even a QR code that customers can use at drop-off locations without needing to print anything.

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Returns Drop-Shipping Shipping Consumer 185

Retail TouchPoints

FEBRUARY 3, 2023

The majority (59%) of shoppers say that being able to shop on mobile is important when deciding which brand or retailer to buy from, and mobile sales drove almost half (44%) of all online shopping revenue this holiday season. Drop shipping and print-on-demand are good options for smaller stores to avoid inventory issues.

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Merchant Services Payment Services Marketing Drop-Shipping 236

Retail TouchPoints

JUNE 2, 2021

“That is a challenge in itself, but then within just a few short weeks we had COVID and then four weeks later we’re shipping from stores.”. GNC used the Verint Experience Manager to help collect customer data through digital feedback, and merge it with other information from its Salesforce CRM platform.

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Drop-Shipping Fulfillment Customer Experience Shipping 287

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. Smarter Shipping Options Transport is a large component of the ecommerce footprint.

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Drop-Shipping Returns Shipping Consumer 259

Retail TouchPoints

JANUARY 10, 2023

Amid the mayhem of the current holiday shopping season, online sellers are frantically working to move products. With more and more consumers turning to social media for their shopping needs, it is likely that social commerce will play a crucial role in the ecommerce market for years to come. 3: Streamline communication with suppliers.

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Payment Services Drop-Shipping Fulfillment Shipping 241

Retail TouchPoints

AUGUST 22, 2022

A lot of new marketplaces have sprung up in the last few years, but even among that now dense crowd, Shop Premium Outlets (SPO) stands out. First and foremost, Simon cares about happy, healthy retailers because those are their tenants,” said Neel Grover, CEO of Shop Premium Outlets in an interview with Retail TouchPoints.

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Fulfillment Drop-Shipping Shopping Location 246

Retalon

DECEMBER 8, 2021

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge. What is order fulfillment?

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Merchant Services Fulfillment Drop-Shipping Shipping 41

Inside Retail

MARCH 15, 2023

Increases in cost of shipping both for raw materials inbound to Brazil plus outbound finished goods to our markets were a big factor for some of 2021 and much of 2022, but things have mostly normalised now,” he added. Burt went on to say that managing inflation and profit margins are now keys for success across the retail industry. “It

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Drop-Shipping Fulfillment Shipping Fashion 130

Retail TouchPoints

JUNE 15, 2021

One key challenge that retailers must address is making sure they know where product is in their business before they promise it to consumers or store managers. Delivering on Promise and Your Fulfillment Options. Many retailers are struggling to make the plethora of new fulfillment options profitable. Know Where Your Product is.

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Drop-Shipping Fulfillment Returns Consumer 219

Retail TouchPoints

DECEMBER 23, 2022

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems.

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Retail TouchPoints

JANUARY 3, 2024

This inconvenience can turn the simple task of returning a product into a burdensome chore, detracting from the overall shopping experience. There’s also a cost consideration for retailers: faster and more convenient returns mean products are restocked sooner, and customers who return items are more likely to shop again quickly.

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Returns Drop-Shipping Customer Experience Customer Retention 259

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Simplifying the schemes available. Moving your stock to an EU distribution centre .

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Payment Services Drop-Shipping Fulfillment Shipping 130

Inside Retail

NOVEMBER 29, 2022

per cent peak later this year, how can you provide Australians impacted by the cost-of-living crisis with affordable products and convenient shopping in a retail environment facing squeezed margins, rising business costs, and a consumer shift toward value purchases? These can include: Choosing low(er) priced options ?:

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Drop-Shipping Promotions Fulfillment Shipping 130

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. Holiday shopping insights from the Adobe Digital Economy Index predict that ecommerce will become even more ubiquitous, with U.S.

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Consumer Merchant Services Payment Services Drop-Shipping 260

Retalon

APRIL 21, 2021

Omnichannel order fulfillment that drives customer experience (and boosts profits). Although the trend towards omnichannel fulfillment is not new, the pandemic changed many retailers’ business models almost overnight, and these changes are not going away. What is omnichannel order fulfillment in retail?

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Fulfillment Drop-Shipping Shipping Returns 41

Inside Retail

FEBRUARY 28, 2022

Whilst 2020 was about dealing with the outcomes of the acceleration of e-commerce and omnichannel, in 2021, retailers were trying to cope with a perfect storm of demand and supply issues, including international shipping uncertainty, loss of capacity, increased costs – even a lack of containers and pallets.

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Fulfillment Drop-Shipping Planning Management 130

Rain Pros

AUGUST 18, 2023

eCommerce has dramatically disrupted the retail sector in recent decades by changing how people shop. The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations.

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Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

eCommerce has dramatically disrupted the retail sector in recent decades by changing how people shop. The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Retail TouchPoints

SEPTEMBER 22, 2022

After a couple of years of getting really scrappy to leverage the store in new and creative ways, particularly around fulfillment, retailers are looking to figure out how to automate and create scale. KPMG’s survey of retail leaders found that 68% of respondents expect sales to improve over last year, while only 24% expect a drop in sales.

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Promotions Fulfillment Inventory Management Drop-Shipping 233

Retail TouchPoints

AUGUST 24, 2020

One of the more jaw-dropping retail statistics of the past few months is the more than 400% increase in Walmart shopping app downloads. They have plenty of room to offer great discounts, and will be more confident about their shipping guarantees as well. People also have more time to comparison shop and have more practice.

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Comparison Shopping Drop-Shipping Fulfillment Planning 209

Retail TouchPoints

JUNE 1, 2021

Most retailers manage this through some form of seller vetting process. However, these dangers can be managed. You can have your cake and eat it too as far as managing quality and brand relevance, without sacrificing control in an unacceptable way.”. Another way to mitigate risk is to have a feedback loop in place.

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Drop-Shipping Shipping Consumer Department Stores 297

365 Retail

MARCH 1, 2022

To help online brands set themselves up for success, we examined the past and present to provide insights into the future of online shopping. With online shoppers having little to no tolerance for inconsistent or fragmented shopping journeys, brands will need to deliver on increasing expectations in order to remain relevant.

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Inside Retail

JUNE 27, 2021

While bottle shops can remain open, James is anticipating an uptick in online orders of beer, wine and spirits over the coming days, similar to what happened during the lockdown last year. “We Continuing to advertise despite the drop in consumer sentiment last year was “the best thing we ever did,” she said.

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Drop-Shipping Boutique Promotions Returns 200

Retail TouchPoints

MAY 4, 2021

Key changes have included the addition of a mobile component to support Mercury HQ, which manages the company’s POS solution, along with improved order routing processes. “If If an order gets to the wrong place, the likelihood that we fail to fulfill goes up dramatically,” said Powell. The ones affecting your conversion rate or CX.

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Drop-Shipping Shipping Fulfillment Point of Sale 203

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

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Payment Services Drop-Shipping Shipping Point of Sale 61

Small Biz Trends

APRIL 15, 2021

Besides having a brick-and-mortar shop, going online to offer your products and services comes with lots of opportunities for your business. Ecommerce platforms also help businesses manage their websites, marketing, sales, and other various operations. Top 12 Ecommerce Software Options for Small Business.

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Merchant Services Payment Services Drop-Shipping Shipping 122

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Online shopping is gaining more momentum around the globe, with a growing number of new companies using social media platforms and marketplaces to launch their novelties. The outdoor retailer began to reopen shops that launched zero-contact bike shop services, virtual events, and a pilot program for virtual outfitting.

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Retail Trends Consumer Payment Services Fulfillment 94